I found out someone was trying to withdraw the money I earned, good thing they saw it and I was informed. (in 385 reviews)
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They (formerly getafreelancer.com) used to be my number #1 source for finding freelancers on projects, and never had any issues for many years. Overall, I had good experiences until they started to be the big brother type with suspending my account and need to constantly do an ID verification! They are not a government officials and asking for personal documentations when they are just a bidding website! I haven't done anything illegal except they are treating me a criminal!
After 10 years, I will start looking for another freelancer websites and taking my money somewhere else!
They charge you for commission fees before you get paid! with that being said, there are a lot of employers!! who offer jobs only to new comers. Since new comers have no idea what is going on, they would accept the project and as a result, they get charged a non refundable commission fee by freelancer, what happens next? employer disappears!!! NEVER accept any project before receiving milestone and beware of rip offs when you are trying to withdrawal. A word to the wise, don't waste your time and money! stay away from this website.
Hi Guys. There were already tons of fake projects from third world countries but now I have noticed fake projects from USA ....Please watch out for this and make sure you dont get trapped just because client is USA based!!!
Who the hell is in charge of this site??? To freelancer management do you people only care about stealing, making profits only for yourself by these kind of tactics??? Learn from elance/ up works !!!!!!!!!
I posted a project and many freelancers started bidding. I was in continuous contact with them through freelancer.com and giving them the instructions about the job. And today, suddenly, for no reason at all, my account got closed. No notification, nothing! Online chat cant help you with closed accounts; they cant even tell you why and when it happened, and they are very arrogant unless they sound like a bot. Sent a ticket to support, which is supposed to take days according to their confirmation mail! I needed urgent help, which is promised to be delivered by the online chat in the confirmation mail I got from their ticket system, but it asks me to access my account to get that immediate help. But of course my account is closed... The account became indispensable for the business in just a couple of days, and now I might lose my job for this nonsense. The best part is, they DONT HAVE TO explain why they closed your account.
I was about to pay the freelancers who delivered the job, but now I cant even contact them. I hope they also start writing reviews here about how their employer disappeared before paying them up!
I am writing this review mostly out of frustration and resentment I feel for their support approach, and in hope of recovering my account. Maybe they will let me know what went wrong if they see this review. I also wrote the representative who answers everybody here. They sound much kinder and attentive over here than they do in their online chat.
Bad experience so far.
I own small business and I used to be a regular user of Freelancer.com. Over the past two years I have paid for over 20 projects.
Two months ago I downgraded my account from one of the paid memberships.
Since then I have been able to release any payments without providing Freelancer with unnecessary ID.
I have an open project with over $2,000 sitting in milestones. The freelancer wants to paid but I am unable to release the payment. I am using my PayPal account (the very same one I have used 20+ times with them..) and they still ask for more ID.
Now I am forced to contact PayPal for a refund and pay the freelancer separately.
Advice for anyone thinking of using Freelancer - DO NOT. They have their hand in your pocket at every opportunity, the support staff are arrogant and horrible PLUS there are much better outsourcing platforms around. I really REALLY recommend avoing at all costs.
This site is so classless, I joined contest here and all I see are images stollen from other sites. They don't even do anything about it. Most of the contest holder don't even know that those images are stolen. The site has the worst UI seriously their site is been online for a long time and they can't even fix the bugs. Plus almost everything you do you have to freeking pay up. Even just taking a test you need to pay up. If you don't want your talent to go to waste don't join this site. It's a waste of $#*!ing time. Also you can only bid for just a few jobs and they suddenly they will require you to pay up. $#*! THIS SITE!!!
I used freelancer.com to bid on several different projects and thought I had really begun something promising when Merschen Cord reached out to me and offered the virtual art assistant job, an ongoing project. The initial emails were his offering the project, telling of the way the pay would be ($300 per week paid on each Friday), the work days and times, and working out the instructions for my first task (setting up a website at six.com to showcase his products). I worked for one week to get this website to his approval, then set up merchant accounts (linked to my personal bank account) through square up.com and approval.com. Other than the email contact, I set up an yahoo messenger account that Merschen used to communicate with me on a regular basis. Every now and then he would text my cell phone, telling me he needed me online (outside set work hours) to run a sake through.
By the end of the second week, I continually checked my PayPal account to see if he had transferred my salary, which was the agreement when I began working on his project. However, my pay never came through, in fact no attempt to pay me was ever made. By the third week, I was getting angry and anxious about not getting paid as we had agreed. So, on the third week, I did NO work, but still gave him the opportunity to pay me the salary he owed me ($600.00 by that time), and I allowed him to change the terms of my pay and how I would get paid for the first few months. By my fifth week doing tasks for Merschen Cord, he was telling me a check was being sent to pay me the $900.00 he owed me, this check was supposed to be sent the Wednesday of my fourth work week, then on Monday of my fifth work week, then I was informed I would recieve a check on Wednesday and again on Friday of the same week (work week five). On Monday of the sixth week, I asked if the check had been mailed and again I received a response of "not yet".
I resigned from my position with Merschen Cord and informed him that I was closing any and all merchant accounts I had created for him, and I was shut the operating website down. I don't make idle threats, so I shut everything I had created for his business down. I also informed him of his outstanding debt of $900.00 for my time, which was for three weeks of salary due. I have been resigned from Merschen Cord's virtual art assistant for three weeks now and still have not been compensated for the work I did, nor the agreed upon salary.
WARNING TO ANY AND ALL FREELANCE CONTRACTORS BEING OFFERED WORK FROM MERSCHEN CORD ARTISTRY WORLD OR MERSCHEN CORD: GET A SIGNED, LEGALLY BINDING CONTRACT FROM THIS PERSON BEFORE YOU DO OR AGREE TO DO ANY WORK FOR HIM. MERSCHEN CORD WILL NOT PAY YOU THE AGREED UPON COMPENSATION AND WILL CONTINUE TO LIE TO KEEP YOU WORKING FOR HIM.
I LEARNED THIS LESSON THE HARD WAY!
I was #38 coder on vworker.com(ex rentacoder) where I worked since 2002 with over 300 projects completed on time and 10 rating on all. Then freelancer.com comes in and buys the site, including the users, they make a shamefull import of projects and I can bid now 10 times per month(pay if I want more) and whenever I bid I am last, after their 20-30 robot bids because I show up as new user with 0 projects completed. They bankrupted me !
I joined this website in july 2014. In From March 2015-May 2015, I did a writing project. I was paid 300$ for this project. The freelancer.com deduced their 30$ from my fees. Now in October 2015, I saw a negative status in my account. It asks me to deposit 269$ otherwise my account will be closed. I contacted customer support to see why this happened. This is the reply:
" Records show that your employer, julhasalam31, violated Freelancer.com’s Terms and Conditions.
Because of this, their account has to be closed and the payments that they have made reversed.
This was done as a security measure because we do not want you to be held liable on funds that came from a questionable source."
They just closed the client's account and now, they are asking me to pay those dues. They do not have any power to get the copyrighted work. They do not have access to the client. They do not ask him to pay the money.
It is the freelancers who will do the work and then also pay money for that work.
Since, I cannot pay this money to the company, they will be closing my account. They will send an email to client to settle for an off-site payment. But, this is all they can do for you.
Tip for consumers: Do not use this website. There are other good alternatives.Ask SK about Freelancer
I signed up for freelancer maybe 6 months ago not sure. I hired someone and that person was an absolute nightmare. He was supposed to hyperlink a table of contents - did it wrong and then asked me to pay him more, then kept harassing me about wanting more work. So I switched to a different freelancer site and had good results. Now today I realize I've been paying $10 a month for my freelancer membership. It seems that if these things were legit, I might get a notification that I'm paying this.
I bid on a job, I was hire by: Patalvin (Ghana)
Oppong Alvins Patrick
Accra Greater Accra 00233
for my bid with 2 milestones. I start working (shooting photos with an specific description), Project id: 8444776.
I send draft photos with watermark.
My employer disappeared after insulting me and not paying....
As a freelancer I cant cancell the work or start a dispute.
Support doesnt help, except for saying that they will ask him to comunicate with me.
I have chat and e-mail support at least 10 times on the last 20 days.
Tip for consumers: Dont waste your time at freelancer.comAsk mercedezi about Freelancer
I hate writing bad reviews, but sometimes they're deserved.... I went to freelancer to hire a web designer. I also went to Guru and Upwork. I found Freelancer by far the worst of the three. I think every submission I received was from people who likely couldn't handle my complex requests. And the site itself is difficult to use compared to Upwork and Guru. Overall, a bad experience. The extra $30 I spent was a waste too. Just a bad site. Save yourself the time and money - don't use it.
I joined freelancer.com and decided to pay £24 for help with finding a freelancer. No one contacted me and after payment, it said that Pay pal would be charging me a monthly fee. This feels like a total scam. They did not refund me when asked and I would not recommend this company to anyone.
Was deciding to upgrade my free membership and actually work as a freelancer on the site, and when you check their reviews ---- it's OH MY GOD!! Hundreds of people - all giving an image of a 'Big Negative Review'. and to find a positive review, you really need a microscope.
What the hell is this?
Freelancer team, please do reply.
I worked with freelancer.com but right now freelancer.com closed my account no any reason...freelancer.com don't have any solid reason to close account...and my almost 400$ lost that's why...I gave all the information and security answers but freelancer.com team is not believe on me the main things is mobile number I've mobile number access but freelancer team not understand my concern...I'm too upset from freelancer.com
I am a participant guaranteed contests. But when I withdraw my funds was canceled because there are issues that they need to follow-up on the account of contest holder. I sent a message to contest holder and he did verify payment. But Freelancer Support reply contest holder that they now want him to send them his government issued id, my bank account statement and a picture of himself holding a copy of some form they want him to print out. He said that was they treat him as a criminal and didn't done.
When contest holder got the files in contest handover and money is added to my Freelancer account, it is difficult to ask them to do more verification steps. Freelancer doesn't make secure payment method before contest holder posted the contest. I was very disappointed when I participate in the competition are guaranteed but not withdraw money from Freelancer.
found what i was looking for in freelancer ! an amazing partnership that could have continue trough freelancer IF freelancer wouldn't decide to keep the money for themselves
they took the payment and never give it back to the worker or me ! under stupid security reason ! very strange that a website accept to take money for them but refuse to give it back because they can't be sure of my identity after i send them pictures of me with my ID, proof of residence ... DONT USE THIS WEBSITE
Earlier there was a column to post message on each project. Any freelancer can warn others about the bad employers on that message box. Nowadays they removed the message box and employers got freedom to cheat a new freelancer repeatedly. This site knows and apply all the traps to earn money, cruelly!! Please see this project. https://www.freelancer.com/projects/Graphic-Design/Coloring-Book-Illustrations/?utm_campaign=latest_project_contest&utm_medium=email_notification&utm_source=project_title&utm_content=html&ttref=Project_LPCNhtml&uniqid=89466300d805b4ddbb9ab37640009aa7&linkid=6
Employer is very experienced(87 projects done). He knows how this site help him to cheat freelancer. He wants a job to be completed in just $70, whereas its cost minimum $3500. Think again while you work in this site.....
Hello All ,
I am writing this so that you keep away from this money robbing site.
Let me explain my case here first
I did bidding for a project and got awarded for same(ID: 8498413). When I accepted this Fixed project, the project fees were immediately charged from my paypal account ,it was 227 USD
So once i looked into my balance it was showing me in negative and my credit card was charged for 14k INR I was shocked to see that
As this employer himself was someone who actually wanted to get hired and looking to work to earn money as he mentioned to me in message when I tried contacting him after project is awarded to me
So now i got to know that this project is created as a mistake by that employer an do not involve any work So i raised the dispute and ticket over the fee taken from me
and I explained everything like above but i got reply that it is a project fees taken when you accepted the project the freelancer team does not even want to read what i said about the employer that he has done mistake by creating project not me by accepting I have raised the dispute at paypal site as well I am not sure what they will decide but i am sick of freelancer people who do not want to listen to freelancers and just charging fees without having any concern whether the project is genuine or not or if the freelancer is not going to get paid how can they give the fees ,I am thinking about filing a legal case against them If i do not get my refund back in next couple of days
I will not lose my hard earned money to these cons I have decided that
They removed simple without any notification so much money, community of bandits.The customer paid everything and we closed all projects with best rating and best feedbacks, but they removed this money... community of bandits.
I recently joined Freelancer and secured the services of a freelancer and created a milestone.
Hai, i would to share with all the freelancer out there. This site is very poor services and SCAM the freelancer.
Here my story.
1. I taken a job and the job is completed. The site is also alive at the internet.
2. All the payment and process done nicely.
3. After 1 month, suddently the client complaint the job is not done.
4. Freelancer suddently refund all the fund and milestone that been paid.
5. Up untill now the process is not compelted, it been 2 month.
So guys please stay away from this site. This is really a scam.
Tip for consumers: Just stay away..Ask Istiana about Freelancer
It's very hard to take money back from them. I trying to take it for half year already. They did not refuse to return my money. But is SO slow. They request email, phone, credit card verification. You think its enough? No. They ask your photo, ID, communal payments scan. And may be it is not all. If I earn money only on that site I will starving I think. Keep far away from them if possible.
Freelancer.com guys wont check whether customer can pay the money or not and don't validate their authenticity.. but when they accept a proposal from a service provider, they immediately deduct the commission from service provider. When the customer is not responding to any queries or not paying the milestones, these guys says it is our responsibility to look after when we ask for refund of commission as there is no transaction happened where your service provider earned through your website.. you simply say we cant refund.. you are cheaters.. isn't it your responsibility to check that service providers interests are also upheld as you are charging a 3% commission.. in my case aren't you people think that your are charging me without doing any thing from your end??
Tried to hire for a project, had a bunch of people who didn't read the specs and clearly spam everything that appears on the site, and my 'project assistant' from freelancer.com kept trying to push a freelancer from Russia on me. Then they had the cheek to 'upgrade' my account without informing me, so I get a lovely bill the next month for something I never used or knew I had. Will not use again.
I am very sad today because when i have try to logedin in my account i have get the message "This account has been closed".I have done 71 project with 5.6 earning rating and also 4.8 stars rating.I have also 609$ in my account.I am working on freelancer.com past 2.5 years.I have much of hard work for my account.I am depend on freelancer.com because i have created account on his business website but i am not freelancer.com Servant because when i have took the project then i pay the fee on each project.i will be wait few days for my account if they will not open my account then i will go court and hire the lawyer for refund my $609.
Today when i have logedin to my account i have just find message your account has been closed .I have done 83 project with 6.5 earning rating and also 4.4stars rating .really disappoint they are treating the working like their salves. I don't know why he closed my account because he has not sent me any email or account limited email etc...I have also 28$ in my account .I was working there from past two years and contribute more as i can there but they un remember my time and effort ...
My personal experience with Freelancer: I wasted my time and money in simple project (content/Article writing) .
People with no knowledge and has got good review (don't know how they got good reviews could be paid reviews!!!) and they bid lower price then negotiate the price with you and increase it. Do not deliver project on agreed time and they wont respond for your messages. Once delivered they wont give you time to review and nag you constantly to release the funds for the unworthy work they have delivered.
They are many hidden charges which they don't tell you subscribe with them , you have to figure it yourself by checkig the transaction history. some of the hidden charges are.
Deposit fee ($.30 Fixed +2.30 %)
Project Adding fee + 10% GST
Project deletion fee + 10% GST
If you got less than 30 AUD in your freelancer account then you can't withdraw funds !!! you are trapped.You have to transfer more funds to match the minimum 30$ so that they can again charge you Deposit fee ($.30 Fixed +2.30 %).
My recommendation is use a different outsourcing platform !!! Do not waste your money and time!!!
I've had a few jobs pan out pretty well, but as a very qualified composer, audio services, most of the jobs are not worth responding to, very low price range, many clients don't know what they are looking for and don't have the knowledge in a particular field to ask the right questions. I've had more success on websites that specialize in my particular field of expertise. Also, I provide much info on my resume, past clients, etc, but Freelancer provides no info on prospective clients, bidding for services, what they've done in the past. Would not recommend for a serious professional.
its a terrible service, partly beacuse the payment systems is bad (frrelancer holds on to my refund for no reason) but most because you get so many offers from freelancers which do not read your job description properly and just want to deliver some stuff to get their money as soon as possible. You need to explain so much to them that you are better of with some real service. Good stuff does cost money.
On the last job a freelancer (teambeedesigners) started the job, delivered poor work (actually just copied code from another website) and finally was not able to complete. Smart enough he did not properly accept the job via the freelancer platform so i was not able to give a bad review on freelancer itself.
Now we are writing 8th of october and i am still waiting for my money which i claimed on 29th august. Freelancer is just playing time but saying refunding is not the same as withdraw - what the heck? And why is it technically possible to withdraw money on their site if i was supposed to claim a refund? It is my money, i paid it into my freelancer account and i can expect to get it back asap. They just make a lot of fuzz about the difference between refund and withdraw with no use apart for themselves. Even now they need another 10 working days to refund it to my PayPal account... so fed up them. Can´t wait to cancel my account with them. Never, never again .....
Booked a freelancer, who promptly disappeared. I got nothing. No work, no response for updates. She finally reappeared after 3 weeks demanding half payment which i refused... to which she responded the work was terrible and she didnt think i would have accepted it anyway???
Finally through dispute process, got money in escrow refunded.
Apparently, I can't just withdraw this money, freelancer is hanging on to it, and providing no means for me to reclaim it. I gave up trying to access online chat help, its barely staffed.
Freelancer has advised they are keeping a 3.5% finders fee, for "finding" the contractor who did nothing.
Use a different outsourcing platform people, this one is dodgy as hell.
Paypal has now decided in my favor, I got my deposit back AND the stupid commission paid for nothing.
I will never use this company again, they are the worst
I was working well on freelancer and then I accepted a project by a someone and I was charged $17.70. He needed 100 articles written and he was looking for a team. He agreed to create the milestone after 25 articles and when I submitted 25 articles he just disappeared. Now I have to pay the people who helped me writing the articles. and I even lost that project fee. Freelancer support asked me to request to cancel the project and then my fee will be refunded but they have cancelled the project although my money has not been refunded yet. Moreover I lost my reputation to my employees as I didnt have anything to pay them.
Tip for consumers: Please donot Accept any project on freelancer before milestone is created. I'd say avoid fixed budget projects do your task with hourly projects (atleast you wont be charged the fee until you are paid)Ask Muhammad about Freelancer
Such a useless company, really bad customer service. Very quick to take money out of your account without warning. I don't remember giving them permission to keep my credit card details anyway. They trick you into going ahead with a service promising money back guarantee if not satisfied printed clear as day for you to see but then in a sneaky way (information you have to go looking for) will tell you it doesn't actually apply to you.
I asked them to mediate a situation whereby I paid $250 for a project that was not finished and I couldn't use. They were not able to do this simple request for me. Pretending to care about the customer but did nothing to validate their words. If you do use freelancer there is a company called Afterteam on there based in Sofia, Bulgaria managed by Mr. Kosev. This person will gain your trust and confidence, take your money and then leave you stranded without following through on his promises. I'll never use freelancer again!
My client paid them but they are using his unfinished or incomplete account as a way to refuse to pay me. Each specific request for details is answered without the requested detail. This company i hope fails soon, we do not need this type of financial slavery
Tip for consumers: your will waste your $ and good feeling, stay away they are deviousAsk jan about Freelancer
Ok. So I have still not been paid for my work done through this site. A foolish idiot even replied to my previous post here and said I had no jobs on the page but actually did and had to go back again to contact customer support who are now supposedly sending out to the employer for resolution. I doubt that will happen. But before Freelancer lets the office fool reply to posts here, he should actually check the full account for jobs accepted.
So NOW...I bid on a virtual assistant/admin assistant job for an art gallery. I accpeted the job and worked for a whole two weeks for this criminal. They posted under the name reedsusan and their actual name they use as a front is merschen cord artistry world. They steal credit cards and have you run them through various merchant accounts they try to force you to put in your name and hope they go through undisputed but the cards are stolen and never go through because they are not a legitimate business and have no liscences needed to complete the accounts and customers will immediately dispute the charges. They did not pay me and I firgured out what was going very quickly on so refunded all charges and shut down all accounts before reporting them to the FBI Cyber Crime Division, BBB, FTC and several other channels. So now I am having clean up a mess due to this posting from freelancer.
Please be weary of any jobs on this site. They are fraudulent most of the time and being paid is next to impossible. I have no doubt that the person who posted for the virtual assistant position paid for their account with a stolen credit card. It makes me wonder what actual security measures they have on this page. My identity is not safe here nor have I ever been paid for any job I accpeted here...and I am on other freelnace writing sites where I have had legitimate, paying jobs from reputable entities. This is the only page I have found to be full of it. Not worth the stress, hassle and struggle for a mere $100.00 owed from a verified employer. Freelancer.com is simply a scam that supports other thieves. DO NOT EVEN BOTHER WITH THIS SITE AND DELETE YOUR ACCOUNTS HERE. WORST COMPANY EVER!!!
This website only support employers because they are the money ,they dont give a care about freelancers. i worked for an employer and he did not release my milestone, so i filed a disput and i sent 5 pages of evidence that shows i did the job, and the employers just wrote : i demand the arbitration to return my money to my PayPal. 2 hours after the disput, i received an email saying : you have lost the dispute. When i opened the dispute page i realized that they did not even open or read my evidence, unbelievable.
they do not want to lose their employer, so that they always support the employer. some days ago, a employer said me to collect email based on name, i asked, do i need to follow any other information, in the sheet there is no other info without name. than i searched based on the name, and there is a lot of person holding same name. so i put 1 from them, and completed the full work, then after dispute, the feedback from freelancer, "employer said he had no use of this email", but there is a lot of screen picture, i send that the employer did not say anything to use but only the name, freelancer supported the employer. so now if employer said anything freelancer will support them, though we a have a lot of evidence ..... lol....
after getting reply.
actually if i would wrong................ then i wont write here...............he just said "i do not need it, what will i do with this database, no use" and i send a lot op screenshot, picture........evidence..............file.... but he said no use, thats why yoou guys select him despute winner.............so do not talk like a rubish
I requested refund for freelancer ,its my 2nd review in freelancer ,I am fedup by keeping mails but there is no word or promised to give back my money .I already requested my bank people to cancel my transaction ,its in dispute. In spite of requesting freelancer to refund back my money there is no response. very bad i did not get any help from them also Because of this bul$#*! website my account is negative now and am getting charged of 35$ for overdrawn who is responsible.
I was happy to use this platform, infact I completed 5 jobs successfully...but, with my last job I have an issue:
the job was completed and the user fully satisfied, he promptly paid to freelancer and freelancer picked their fees right after...but now, I'm trying to withdraw and I got this msg:
"Funds originated from an account that is currently under review."
They are witholding my money because they says that the user is not verified...but actually if you check his profile you can see that it is! He verified his email, is payment etc...only the phone is missing...so the claim that I would had to check this before the job!
I think that is something that THEY should verify before the project was launched...isn't it?
Now what? I did my job, I deserve my money, what if the customer will disappear? Will they refund the fees at least? I don't think so...It looks like a scam, better to stay away until the workflow will be changed!!
an employer hired me and other two freelancer for a project. so freelancer.com took the fees of being awarded from all of us. the employer didn't pay the money and still freelancer is saying this fees is not refunded even if you didn't get payed.
conclusion they care about collecting money doesn't matter is the way or their client.
you might work for a project and deliver plus you'll pay for the time you worked to freelancer.com and you won't get payed.
DON'T lose your money or your time. this is SCAM website
Stay away from Freelancer! It's a terrible website with a lot of promise but no delivery and a huge headache!
For a multi-million dollar company the support system is terrible !
This is my second time trying to use this website in hopes to have work completed and find the right freelancer for the job. It has been a waste of my time again! Clueless freelancers making false promises! Freelancer should require users to complete skill test before they can bid on certain projects. Then employers clearly know if they are capable of being hired for a job. All freelancer's on freelancer claim they can do the job, just so they can try and get a quick buck, because after you send money it is not refundable. That doesn't help anyone except keep employers frustrated by wasting time and money with no results.
I contact the customer service chat, only to get talked to in circles and refer me to the FAQ page. I have to contact support again just to see if Tier 2 had resolved my issue. Why can't I talk to tier 2 right away? Why is there no confirmation email? It feels like I'm being scammed! I want to know that I'll receive the quality work I was promised in a timely matter. I tried to transfer my project to another user. The customer chat instructions told me to end the project early, but now I am required to pay another deposit? It makes no sense!
Freelancer clearly states, that when a project is accepted a fully refundable deposit is available. If that was true, they would not hassle people when you try to get a refund and they would not keep any money including the project fees. I have no problem paying for a project fee if the work I'm paying for is finished and received, but no work was ever received.
After days of trying to get my money back, they then limited my account and had me submit verification records before I could access my account again, even though my money is on there. I also had to cancel my disputes with Paypal against them before they would make my account active again. Finally they send me my 4 deposit refunds but one of the refund is only saying partially refunded? So they're still trying to keep a portion of it? That is definitely not cool with me! This is business not charity, I paid for a service I did not receive, so I expect 100% of my money back. Freelancer won't hesitate to take people's money but Freelancer can't refund it in a timely matter? They want me to wait 3 weeks for a refund, but they can take money in seconds from your account no problem? Freelancer doesn't even give you an alert when they take the small "project fees" from your account I had to contact Paypal over the phone and explain to them the whole situation Paypal has sided with me and Freelancer will not be keeping any portion of my money!
Freelancer it's simple! If your website does not hold up to it's part and provide the work people are depositing money for, then you have no right to retain any amount of money for a service you were unable to provide.
Stay away from Freelancer! It's a terrible website with a lot of promise but no delivery and a huge headache!
I place for a withdrawal. The withdrawal came off freelancer but they never put it in my account and have not answered a single email. I really loved this site now I think I need to find someplace different. There people are thieves and ignore all their support emails!
I have been struggling to withdraw my earnings from Freelancer for two months now. Their system of creating a milestone is supposed to protect all parties involved as it holds the employer's deposit until the project is approved or cancelled. They strongly recommend it and I followed their guidelines. Everything went well the amount reflected in my Freelancer account after the project was approved and released but it took 2 months for me to get any information of when I will see the money in my bank. I finally got an email in the last week stating that the employer's money never cleared to begin with and they have deducted it from my account, although they happily kept the commission they took on the project even though payment wasn't made. I think firstly they shouldn't have allowed me to believe that the deposit was ready and waiting if it hadn't yet in fact been deposited. I went ahead on the job knowing the milestone would protect me and that was false information. Secondly when I try to sort it out with their support team they send you in circles and don't actually do a thing. Eventually I contacted the employer directly and he assures me that the full amount was debited from his account 2 months ago. How do I escalate this? How do I find out which side is the cause of the error? Freelancer's attitude is that it's not their problem and they're terribly sorry about that. $#@! They've honestly done nothing but cost me time and money. I do not recommend them at all. Their support team is weak and it feels like a scam to me.
This is what just happen to me!!! Read carefully and think about!
Recently I received a message on the 02/09/2015
"Hey there, I really like your experience and profile and I think you are the most qualified candidate for this job. I'm ready to hire you but before I send out the contract offer, I'd like you to pass a light background check. It is company policy to require all employees/contractors to be screened before being given access to our internal network and documents. Complete the test here: freelancesafe.com (My employer ID is 4731) As soon as I receive the background check result I will send you the contract offer and the initial work instructions. I will reimburse you for the background check cost (10$) in your first paycheck. I'm looking forward to working with you. If you have any questions, do not hesitate to contact me. Cheers, Fodor"
It sounded interesting so I decided to go further so I made the payment and completed the test, then I replied to him:
"Hi Fodor, I did the background check."
answer from him:
Then I wrote back to him on the 05/09/2015
"HI have you got any news? the payment has gone through. Please let me know. Cheers Piera"
Today is the 08/09/2015 and still no answer, so my conclusion is that he just stole my money.
I am very disappointed with your website, a lot of scams are posted, people asking to be part of money laundry, taking part of sexy chats, receiving package and send it abroad....
As all the other freelancer, we invest money and time to find a job, we don't play with the customers and we like that the customers with us are going to save the money, so we would like to be treated in the same way.
This is your job, you are acting as a broker so you should examine the genuine of a job post before we actually put our money and time. $ 10.00 are not a lot but think with all the people they might applied for this job ... basically this guy instead to pay the freelancer he actually ends up to getting pay.... so if no action will be taken that means that all of us have the freedom to still money... but do you know how it will end up? that you are going to lose a lot of customers.... because freelancer does professional jobs and not theft.
I rarely do this, but this time it has reached me somewhere. This is the tenth time employers have been refunded back my money. Last time 250 pounds, 120 pounds, 250$ and others. Funds are deducted and sent back to the wrong employer and i remain with negatives in my account. I am Opening a petition to get freelancer.com closed if you agree with me, i will send the file here for the petition. They are protecting employers instead of employees. There is no need of being in Freelancer, as they cannot protect anyone
I completed a $250 project one day before deadline . Employer didnt responed to my messages . He comes online but ignores my messages.
Moreover , when i try to start a dispute . the project is not listed in the 'Select project to dispute' field. Bug of freelancer doesnt even allow me to raise a dispute.
Apart from my development efforts on project, I also lost $25 that freelancer took as project fee on accepting the project.
Project Url : https://www.freelancer.com/projects/8287863.html
Tip for consumers: Dont allow Employers to post jobs without paying the money first.. Freeze complete project amount before posting to avoid money problems later onAsk Jay about Freelancer