EyebuydirectReviews 14,806

I ordered 2 pair of glasses at the end of November. FINALLY they shipped! This isn't their fault but my glasses WERE in St Louis (a little over an hour away), THEN Illinois, and NOW all the way out in South Carolina! Will I ever get them?
I've ordered from them before and been perfectly happy with the time frame from order until shipped.

I have been trying to buy a pair of Rayban AI (Gen2) from your site. It keeps changing the price when I go to the checkout page. I have talked to your customer service reps twice now. They had me email screenshots of the problem. I did send them. I told them that I needed to get this fixed before Dec 31. My insurance resets tomorrow so it was imperative to get this done ASAP. I haven't heard anything from you and so I gave up and just ordered a different pair.

I had major issues checking out due to a pop up that kept saying something to the effect of "your cart has changed, please refresh your page before finishing" and then would kick me back to the payment screen. I did this 3 or 4 times on my phone and got on my laptop. The same thing happened on my laptop and then finally a popup about not leaving my cart behind showed up, I clicked "ok" and then was able to check out. Not sure why this pop up even appeared, very frustrating and I almost ditched the entire large order due to the frustration.

I would go to check out, and back up to double check my credit card info. Meanwhile, the coupon automatically disappeared from my checkout info. SHAME ON YOU

I have been very pleased with the cheaper costs and good quality of glasses that I have gotten from eye but direct before. Now I read it's owned by luxotica so I imagine they are trying to force peoole back into other venues to get their glasses.

I have purchased her before and I will continue to keep coming back. The pricing is great and the quality is wonderful. I love my new glasses!

I picked another great frame that looks great. When the compliments poor in and they wanna know where you got em, I know I got great glasses. Eyebuy direct thank you!

No question return policy is not true. The agent gave me a hard time, almost to the point I would not return to purchase any items.

High quality glasses for a fraction of what u pay in store. More durable lenses and a wide variety of cute, fashionable frames.

After viewing an ad on Facebook, I decided to give Eyebuy Direct a chance and I purchased a new pair of glasses, as a back up pair. The low price for frames combined with additional first time buyer discounts and the ability to customize the final product were definitely factors in my choice.

I find selecting frames to be cumbersome. The price is also misleading. Once you go through the mandatory upgrades to your prescription, the price is so much more than just what they advertise for the frames.

My prescription sunglasses arrived with some lens defects. They promptly sent a new pair. That's why I continue to be a repeat customer.

This is either the fourth or fifth pair of heart-shaped glasses that Jean has ordered. She gets comments on them consistently. Always good.

I can see far but the extra for the bifocals ( and yes, I sent a prescription) doesn't work right. I find myself wearing my old glasses because of it. So, basically a waste of money.

I've been wearing the same glasses I purchased for many years now. Big fan of the company and always recommending them to others!