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EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
Eyebuydirect Reviews Summary
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
This summary is generated by AI, based on text from customer reviews
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I ordered for the regular glasses to try out. It was out standing. Very light and comfortable and easy to adjust. I just ordered bi-focal today and cannot wait to receive my new bi-focal glasses.
Because I have a high prescription the glasses I wanted to buy were $150 more expensive. I chose not to buy them from your company. The glasses purchased here are a present for someone else, the glasses for me will be purchased somewhere else. I don't see why someone with high prescription should be locked into the most expensive type of lenses with no options!
No matter where I compare. Eyebuydirect beats everyone and the frames and lenses are always of good quality and everything is returnable within a week if your not satisfied.
The glasses all have the same look. You can change the shape and that's all. There's no exciting frames. The glasses I bought ended up looking exactly the same except the temples are different. I didn't even know they were delivered till the survey showed up. I may or may not order again but definitely not for myself.
This is my second purchase and I would come back. I bought some glasses for my daughter and she loved them, of course she broke them because she is 11. I am not even mad because it's so simple to come back and get new ones. I'm on here shopping for myself and they have such cute options and great deals. I wish they had more shapes available.
I have purchased glasses here several times. It's easy to do with your prescription. If it doesn't include your pupillary distance the site shows how to measure for it. The glasses I get are as good as the ones I buy locally but with better selection. No cost surprises. No pressure. The try on feature helps a lot. I'm very happy with my latest bifocals.
Great glasses, great prices, excellent customer service, and it is easy to find a pair and "try on" frames. Slow, but easy. It's when I get to the part where I'm trying to pay that I find forms that freeze up, won't let me finish them, even if I change browsers. It repopulated--thanks to Google, I think--and the same thing happened. I refreshed screen and that worked this time without losing the order--I think. I don't always send to the same address. I buy for my granddaughter, for example. I also change to better credit cards sometimes. Please make it easier to do that; I'm going to have to drive to a house I am not currently occupying to get my order. I don't recall my last order date. It was for me and I bought round glasses but it's been a few years.
The customer service so far has been so worth it. Incredibly friendly and accommodating. I do hope your staff get treated well because they do go the extra mile which is the main reason I continue to use this site.
I couldn't use a coupon with my insurance. Since I had planned to buy two pairs of glasses, I just made two separate insurance. Saved $100 over buying them together.
Es agradable poder comprar anteojos desde la comodidad de mi casa y aparte son económicos.
I used to pay $600 for a pair of glasses; now I can get them for $125 from eyebuydirect.com. I can see just as well from the cheap ones as I could from the expensive ones. Delighted to have found this out.
I have several pair of glasses from eye-buy direct and these glasses are a great deal. Some of the cheaper frames are quick fragile, but that should be expected. They have always been good about exchanges and customer service is decent. I have ordered on here for my daughter as well. I have a very high prescription this allows me to have options to wear with different options without have to remortgage my home. I would and do recommend
First time buying glasses online and the experience was easy. The quality of the glasses was awesome and the price surprisingly affordable.
The glasses always arrive quickly and are so cute. I absolutely recommend this to anyone who enjoys having multiple sets of glasses or Who is prone to breaking glasses. I can always find something cute in my price range
This is my third time purchasing glasses from y'all. I'm very pleased with my previous purchases. Thanks for offering such reasonable and cool glasses!
I order my daughter extra sets of her prescription eyeglasses as an affordable option for replacements, and she is always happy with the colors and options.
I've ordered several different styles from Eye But Direct over the years and they remain consistent on quality and affordability. Especially like the Try On feature before finalizing any purchase.
I have broken many of my glasses not just the ones from here and I need thin frame glasses so even though I have broken many of my glasses here, the deals help. You guys do your best there's only so much you can do for strong thin glasses.
Ordered my first pair of glasses on line from eyebuydirect.com and after 2 years now I am ordering again, 3 pairs this time! The big box stores cannot compete with the pricing and fast delivery! Well done!
It took a little while to get them but worth the wait. It will take a little while to get used to them. I just had retina surgery so my right eye is hard to see out of.
It took a little while to get them but worth the wait. It will take a little while to get used to them. I just had retina surgery so my right eye is hard to see out of.
The site seems to be majorly glitching this purchase but always good quality and pricing on eyewear! I do wish there were more large, funky options. Like retro styles.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members