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EyebuydirectReviews 13,668

4.6

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EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.


eyebuydirect.com
Founded in 2005
Pasadena, CA
+246
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Eyebuydirect Reviews Summary

The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.

This summary is generated by AI, based on text from customer reviews

service
1,520
value
5,188
shipping
5,188
returns
131
quality
5,291
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California
1 review
0 helpful votes
Follow Lane X.
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Almost bought last time. New eye prescription now. Using new progressive bifocal numbers. Hope the glasses and I are a fit. I'm looking forward to seeing clearly when in the waves or on the snow. And hoping these glasses help me see close, kinda close and far like driving. The one's from brick n mortar lenzkraphters don't perform the way I need it to. Fingers crossed.

Date of experience: August 1, 2023
Puerto Rico
1 review
0 helpful votes
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Still adjusting
October 19, 2025
Updated review

The purchase and fit are good. I'm still adjusting with the bifocal lens, i can't read with them, so I only use them for distance

Date of experience: October 9, 2025

C
September 28, 2025
Previous review

Great experience at a great price

Date of experience: September 18, 2025
California
1 review
0 helpful votes
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Satisfied customer
October 19, 2025

I have purchased 8 pairs of glasses from them. Also as ordered, and shipping window is just that a window. I've received them within a few days of ordering. I am also really hard on my glasses and I still have the very first pair I ordered. I'd probably still be wearing them if there wasn't any changes in my prescription.

Date of experience: October 9, 2025
Arkansas
1 review
0 helpful votes
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Measure your face very carefully; buy a cheap pair first to make sure it fits, then you can use the specs or adjust slightly. Very helpful

Date of experience: October 9, 2025
Virginia
1 review
0 helpful votes
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Great First Experience
October 19, 2025

I ordered 3 pairs of glasses when my prescription changed for $120. Quality, ship time, and price are all 5 stars! Will 100% buy all my glasses from here going forward.

Date of experience: July 31, 2025
Florida
1 review
0 helpful votes
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Quick and easy!
October 18, 2025

I've ordered from eyebuydirect for the past few years and have been satisfied with every purchase. They're a wonderful brand and actually listen to customer feedback, and have the cutest lenses. They're kind and easy to work with as well!

Date of experience: October 9, 2025
Utah
1 review
0 helpful votes
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Love Eyebuydirect!
October 18, 2025

Paying $60 something compared to $500, it's a no-brainer! The frame choices are numerous and stylish. There are several lense choices for bifocal and progressive.

Date of experience: September 15, 2025
Texas
1 review
0 helpful votes
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New Glasses, with Transitions this time
October 18, 2025
Updated review

It was a smooth experience, had a few glitches with ordering but I think it was mostly operator error. The glasses arrived a little earlier than expected. I had tried the frames on virtually, looked good but in real life I am having to adjust. I'm probably still liking my first frames I ordered through Eye Buy and will accept the new ones soon I hope.

Date of experience: October 8, 2025

Best priced and quality glasses
September 26, 2025
Previous review

I bought my first pair in 2024, tried on with computer and they were exactly as advertised. I decided to repeat with new prescription and add Transitions this time. All at an awesome price, even less than when I had vision insurance!

Date of experience: September 16, 2025
Illinois
1 review
0 helpful votes
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My go to site for ordering glasses
October 18, 2025

I've had great experience's with eyebuydirect. With frames I have ordered in the past that didn't look so great, they made it an easy process to return and order an alternative.

Date of experience: October 8, 2025
Wyoming
1 review
0 helpful votes
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This company never disappoints!
October 18, 2025

I have purchased several pairs of prescription glasses (progressives) from this company. The prescription has always been right on and I can buy 3 - 4 pair of glasses for what I would pay for one pair at a doctor's office. I love the virtual try on option! And I appreciate the rewards that they offer to lower the cost even more!

Date of experience: October 8, 2025
North Carolina
1 review
0 helpful votes
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Best ever, top secret clear glasses
October 18, 2025

I absolutely love them although they are loose on my face. One pair broke. I wish I could get a replacement. It fell off my face and fell on the ground. I'm sad about it

Date of experience: October 8, 2025
Nevada
1 review
0 helpful votes
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LOVE Eyebuydirect!
October 17, 2025

I have gotten some of the cutest glasses on this site! They are always responsive if something goes wrong, I've had lenses and glasses replaced before, can always count on a good experience

Date of experience: October 7, 2025
California
1 review
0 helpful votes
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Good quality
October 17, 2025

The last prescription glass I purchased were well made and exactly what I ordered. The only issue I've had is with the check out. It's confusing and feels like I'm being pushed into using PayPal or payment options other than my back debit card.

Date of experience: October 7, 2025
California
1 review
0 helpful votes
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Excellent Glasses and Service!
October 16, 2025

Bought the exact same glasses as previously because they worked out so well. No scratches or any other issues during the years of use.

Date of experience: October 6, 2022
New York
1 review
0 helpful votes
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Cool frames
October 15, 2025
Updated review

It was easy to "try on" the frames, and easy to order. They arrived pretty quickly. I bought the clear lenses, and had my optician fit the frames with my prescription. He also adjusted the fit. He even thought they were cool.

Date of experience: October 5, 2025

I liked the try on segment
September 24, 2025
Previous review

I liked the try on segment

Date of experience: September 14, 2025
Alabama
1 review
0 helpful votes
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Easy and affordable!
October 15, 2025
Updated review

I loved the selection I had and how easy it was to upload my prescription and order me a few backup pairs of glasses. The cost of four pairs was amazing. I received my glasses protected, and they arrived rather quickly. I would definitely order again.

Date of experience: October 5, 2025

So far my shopping experience has been great!
September 24, 2025
Previous review

So far my shopping experience has been great! I loved the selection, styles, choices. Etc.

Date of experience: September 14, 2025
Texas
1 review
0 helpful votes
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Great glasses! Great prices 👏
October 15, 2025
Updated review

I have a strong prescription which makes my glasses really expensive. Eye buy direct has Great prices. I can buy glasses here cheaper than using my insurance at the optometrist. The glasses are well made and there are so many to select from.

Date of experience: October 5, 2025

Great selection even for my strong prescription
July 12, 2025
Previous review

Great selection even for my strong prescription

Date of experience: July 2, 2025
Illinois
1 review
0 helpful votes
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Eyebuydirect is the best!
October 15, 2025

Over the years, I have probably purchased close to 12 pairs of various glasses. My favorite frame is "Gamble", and I have returned for my 4th pair of this particular frame. I find the frames and lenses to be of great quality, and the prices fantastic... especially when you reach the milestone discounts. I often recommend Eyebuydirect to others.

Date of experience: October 5, 2025
Massachusetts
1 review
0 helpful votes
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Hello! I am a eyebuydirect.com for LIFER! I have been rocking the chillax frame since college, I am now in my eighth year of teaching!? These frames are the only frames that truly compliment my face and every single person who has tried them on also rocks them! I purchased through my moms account for years so we could just order together but I am now purchasing individually due to a pair broken at a concert(the mosh pit claimed yet another pair of glasses from someone not seeking the pit but the pit found them).
I have had chillax most often in the black and gunmetal variety but recently fell in LOVE with the lavender and gold pair, which matches my facial piercing jewelry and just feels so ME! I am always getting compliments on my frames and please never get rid of this frame style it is the best one you have and my frames for LIFE

Date of experience: October 4, 2025
Ohio
1 review
0 helpful votes
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So easy and price for every budget
October 14, 2025
Updated review

I wear multi focal contacts but I needed single vision glasses to wear when I give my eyes a break and don't need to read. I found it difficult to believe I could find a great pair of glasses for about 1/5th of the lowest price frames alone at my optometrist office.

Date of experience: October 4, 2025

Pretty easy to find something
September 23, 2025
Previous review

Pretty easy to find something. Looking forward to see how they fit

Date of experience: September 13, 2025