ExpertHelp

I contacted them on line the person on the online chat told me they couldn't help me and that they would have a expert to call me and a person who was supposed to be a computer expert called me and I had to fill out a link with my personal information including my banking information. I did. When the expert started to beging the phone conversation, because I was concerned after completing the form I asked him how much it was going to cost. I was told $10. I then asked if it was going to be a one time charge. He verified that it would be. He was never able to help me. The session was ended after being disconnect about 3; times and I was told that he was sorry but he wasn't going to be able to help me. Then I was charged $74 a month which was taken from my account twice. The customer service representative
Told me when I called to cancel their service, that was going to cancel my membership a d the $10 but not the $148 that was removed from my account. They indicated that they guaranteed their service. But issue was never resolved.

Yes, I am using the applecare mail on the iphone and ipad. I use the same application and experthelp.com is really helps for downloading and easy to convereted one to another. Since last weekend the iPhone and iPad will no longer send or receive email and keep asking for the because I am pretty sure that this unscruplous pseudo-company will attempt to charge. I love/hate the internet so much. So its very helpful for the experthelp.com.

I got Experthelp to find a problem with my F 150, after exchanging info and answering questions the so called expert said I should take my truck to a Ford Dealer to find my problem, and the tell him what the dealer said and did. Total worthless answer.

NOOOOOOO! I called AppleCare to get some help on a download that I accidentally did and they were closed, and I got hijacked by this site called ExpertHelp.com! (obviously, I am going to report them to AppleCare tomorrow morning) and it said "7 day free trial" but then on the next window it asked me for my credit card info. So, I thought, no big, I will give them it because I only intend to use them once. But! The "person" helping me was named "ROFLMAO Lee" and I got terrible, generic answers to my question... and then I called my Amex card, and, LO!... they charge my card for $1.00 and set me up on a monthly payment plan for $7.99 a week! Long story short... AMEX will dispute the charge as fraudulent and will not let them charge you any further. Call me brain-dead or whatever you want... but I am currently a student studying my butt off with really 0 time to do much else. So... don't fall for their scam. I am SO HAPPY that AMEX has already disputed the $1.00 charge and that they will not allow any further charges... because I am pretty sure that this unscruplous pseudo-company will attempt to charge me $7.99 next week. GAWD... I love/hate the internet so much. I feel I am pretty savvy, but I do get sucked in sometimes. Anyway... YAY for AMEX, Boo on expert help.com.

I tried to set up 5 new accounts. They totally got rid of me. ExpertHelp talked with me and found out that Facebook totally got rid of me. Expert help was totally honest with me that nothing could be done. They Also refunded me the money which was promised that they would do.
Cherie

I was having issues with my computer. In desperation I found this site on a search engine. They offer 100% guarantee so I crossed my fingers and went with it. I got immediate service and within the hour my computer was back to working order. They offer a year membership but for me I'll just pay when I need their help! I would recommend this service if you asked me. I had no issues with billing as one person indicated.