In my experience, everbuying.com has pretty decent customer service if you can find the phone number. (in 105 reviews)
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I've received 3 out of 3 items ordered. They were mostly better than I expected for the prices. The great thing is that all of their phones are unlocked, and with both of mine I somehow got free data when I activated the SIM card. Other than being slow, this is a good website, with items that are better than expected, but you can't expect the best on the market for such prices.
I have been waiting 2 months for my order (phone).
The package was send back by the local deliverer due to a incomplete adress. Everbuying keeps referring me back to the local deliverer, but they send it back.
Meanwhile im really in need of the phone and still don't know were my order is and when i can expect it.
The support from Everbuying is not really helping.
I liked the site! Adequate price, give discounts! Made 6 orders! Electronics, telephones, antennas, tool! All products which are ordered, the relevant application! The quality of service was pleasant! Delivery fast and economy! I recommend!
Ordered a cell phone, came with wrong wall plug, and screen, was scratched, so I contacted EverBuying by email. Got NO response. Two weeks after receiving the phone, it just shut off, and won't come back on. Did a RMA request, and no response. Contacted by email, still nothing. Tried to contact by phone, numbers not real. This company is a scam...DON"T BUY FROM THEM!!!!
Tip for consumers: DON"T BUY FROM THESE FOLKS!!!!!!!!!Ask G about EverBuying
Bons produtos e acima de tudo bons preços.
Great produts and most of all, great prices.
Tip for consumers: Tive uma má experiência com o sistema de envio atravéz da DHL.
I had a bad experience with the DHL system shipping.
Ordered a tablet in December2011 and cancelled same day. They sent anyway 10 days after I cancelled. Received the item and it was damaged. Went thru their return process - what a joke. No response, Went thru Paypal dispute resolution. After reviewing information, Paypal instructed me to return tablet and as soon as Everbuy received, I would get full refund and shiping. I received shipping from Paypal, but still have no refund. It has been over one month since the tablet was returned to CHINA. I just received a email from them saying they would send another tablet. I responded NO - the matter is being handleded thru Paypal and I am awaiting my refund. No response from Everbuy. This has been one of the most frustrating experiences I have had. The matter is still not resolved. I hope Paypal can help. Unknown at this time,so I may be our $148. BEWARE OF EVERBUY.
I ordered items on this site 10 days ago and the status is still saying processing. I contacted the support department who said they would change the order to Expedited Shipping but still there has been no confirmation that the order is shipped.
I explained that I needed this delivery as soon as possible as some of the items were for gifts but my last response has remained unanswered,
Only 4 of the 23 items I ordered did not state shipping in 24 hours and I did ask if the shipment could be split so I could receive the majority of the items first. On my last reply I stated that I would forgo the 4 items (total value £5.55) that were not on a 24 hour shipping but have received no response.
Can someone please contact me as soon as possible on this as my time line is now very tight to get this delivery on time, and maybe someone can explain why it would take 10+ days to process an order and why my order is still saying flat rate shipping when I was told it was upgraded to expedited shipping.
Order Number: E1411041839316103
Just updating my review with additional information after correspondence with the company. The first thing is I've changed the overall star rating from 1 to a 3 and the service rating up to a 4.
This is because after my review the company got in touch and shipped out the rest of my order by DHL without any extra charge. As of today I have received all but 3 small items which will be shipped by normal mail once they are in stock again. While I would have preferred this to have happened without the need to write a bad review I am glad the issue has been sorted and my order has arrived :-).
Once you can manage to get in touch with the correct person in the company I do believe they will do their best to resolve any ongoing issues.
Great shopping experience with EverBuying! Item arrived in good condition and within 3 weeks. Good value for money. Recommend to all my friends!
We (everbuying and me) have history, unfortunately the only way that this company takes action is writing our cases in sites like this, I'm posted time ago, my agonic path with after sale service with a fail phone, now, I bought (yes I know, I did it again) a smartphone and after a month the battery has died, when I claim (to buy, not replace) for a new battery, they said that the phone is no longer in stock, and may be I have to buy a portable charger!!!! What, I dammed to carry with a portable charger the rest of my life??? so be careful with this company, their products have a poor quality and the after sale service (confirmed) is the worst service in the world.
I recently shopped on everbuying.com for Christmas. I was drawn to them because of the cheap prices they had on lots of items. I purchased over $50 on Christmas presents. When I received the package every item was there and in good condition!! I was very happy with my purchase and I want to buy more things from them!Recommend,Everbuying!
I ordered a smartphone and another stuff. Everything went very well. Everbuying is a good seller. Does free shipping and customer service is very prompt. I recommend.
Ordered a hoodie last week of Sept. It is now 11-10-14 and item never showed. Copy/paste customer service responses. Item never shipped. They claim its my fault for not paying the +$2 for tracking, which had I known all there merch ships from MAINLAND CHINA, I would have gladly paid or not ordered to begin with. Bad seller, filing paypal claim. 11/11/14 received message from there Customer Service manager, and was refunded purchase through paypal. Overall satisfied now. Would have rather had the purchase but at least I didnt lose anything.
Tip for consumers: Prepare to wait and be sure to purchase tracking.Ask Michael about EverBuying
Cheap products, free shipping is good, but they take months to arrive. Their customer service department is very monotonous, usually when I complain about an item they claim it is a chinese holiday. The Chinese must spend more time on holiday than at work! If you see a product that says "ship in 24 hours" expect it to be shipped in around a week. If it says it'll be shipped in 25 days, it wont arrive until about 40 days, and if they won't resend or give you a refund until 45 days after they shipped it. If you included their "processing times" that could be up to 55+ days.
Tip for consumers: Don't expect your items to arrive in a hurry.Ask Sam about EverBuying
ordered a phone 6 weeks ago,never received it. tried to reach out to the company,they haven't respond...trying to figure out if this is real at all...
here I am few weeks later...after waiting for the shipment to arrive for more than 55 days,I simply cancelled the transaction...fare enough...cause the item has never arrived and apparently never was going to...
delivery claim handling extremely quick and positive!!
E UN sito Molto Ricco di Prodotti, i Prezzi Sono Molto competitivi e il rapporto qualità / prezzo e ottimo. Unico handicap I Tempi di attesa Molto Lunghi per la CONSEGNA. Infine, se ci Fosse sito in Italiano, sarebbe meglio.
thank you everbuying. i'm satisfied of the service you provide to clients. This is my 1st experience of shopping in your website, i'm so happy.
I hope i will receive my order at time.
Thank you Everbuying
Ich bestelle wahnsinnig gerne bei Everbuying. Es dauert die Lieferung naturgemäß etwas länger, aber der Support ist super und die Preise und die Qualität sind toll!
Order for goods from Nigeria and i got it in 15 days, Awesome!
The first purchase on Everbuying went well. I intend to continue to buy.
I bought at evebying once to try, it is true that the merchandise has been slow to arrive a bit but I'm happy with the service, price and quality of goods. I made another order later. I will write another review after.
very good quality of product, service was prompt shipment was prompt on dates , I will shop again soon
Everbuying.com is not really buyer oriented. They cancel your order as they want to. If u paid and after long period of waiting , they just said the phone that you ve paid is not in stock, so you want your money back? (after months of waiting, and without earlier notice).
And when you tried to escalate your complain, they just sent your money back without further notice.
A client (buyer) is not important for this company, as long as they can save their ass, and try to stil look good to payrol company as paypal.
And when u give a review about them, they said :
Thank you for taking your time to write your review. We apologize for any inconvenience that we may caused. We have been help you to deal the problem, please feel free to contact us if you have any other question. Thank you very much.
Everbuying Customer Service Manager
Something is missing here, right?
At the moment I am satisfied by my purchases. I still have several undelivered products and I have hope to receive them soon. Otherwise I had to contact the service(department) to the customers and I received also good services(departments) there. It is true that the delivery is slow but the shipping is free.
I received two hoodie jackets from them which are truly ridiculous. They don't look anything like the picture, the hoodies are useless (unless you have a head size of a peanut), the "fleece" is some sort of almost see-through fabric, everything is too tight. So unless you are a peanut-head-sized-85-pounds miniature human being, please don't order from this website. I know, it is very tempting, the pics look amazing, and everything is soooo cheap. but. it's not worth it, since I can throw both of these pieces of "clothing" in the garbage. Absolutely non-wearable whatsoever, waste of time and money.
oh, and one more thing - they do not publish negative reviews on their website. They simply delete them and leave only the positive ones (probably written mostly by themselves :-)
Tip for consumers: please don't use it.Ask mal about EverBuying
It's a good web, they have low prices, maybe they don't have the best diversity but theirs products are good, and arrive without problems
Tip for consumers: Check the prices... they have good optionsAsk Rolando about EverBuying
everbuying.com is a reliable and trusted shopping site.i was purchase Chic Astina Wrist Watch.i received this product in due time.they have a good customer support.
The products I ordered were great. No complaints about customer service, because they are great as well! Only one minor flaw and that processing and shipping of the order is super slow! It is a legitimate site and the prices are amazing. Just don't panic if your order takes forever to ship, because it WILL and you WILL get what you ordered. It just takes time!
I bought a power bank for my mobile devices and it is working great, price was very good and it was a fast shipping. I would definitely buy there again.
Nice, easy to control web site, also on my mobile.
Cheap prices. On time delivery.
I ordered the 'Kingelon G9000 5.2 inch Android 4.2 3G Smartphone MTK6592 Octa Core 1.7GHz 1GB RAM 16GB ROM FHD Screen GPS 13.0MP Cameraaccessory'. It came after about 24 days. All is well. I am happy with the service, price and speed of service of my order. Just in case I had security for the transfer, which fortunately did not need
"Ships in 24 hours!" is the label on the product I ordered, but got a notification 8 DAYS LATER that it shipped!?!?! I paid more for shipping than the price of the product to get it fast. There is no tracking information on their site so there's no telling when I'll get my item.
The product received as ordered. Prompt reply with service questions.
I was amazed at the product Landvoo 800 phone it was a very cool phone for the prize.
Hope to continue shopping with them.
the price of very cool products in EveryBuying was great .. I like to shop there .. I advise everyone with EveryBuying ..
Es la primera vez que compro por internet ya que no me fiaba de las compras por este medio pero me decidi y compre varios articulos en la pagina EverBuying, recibiendo una buena atencion al cliente ademas de buenos precios y productos de calidad. El envio es bastante rapido. Seguro que vuelvo a comprar en esta pagina.
I have been shopping Everybuying for some time now. They have become my preferred place to shop out of the 3 China online stores I frequent. Besides their products being of higher quality, their deliveries are quicker and their customer support is excellent. Thank you, Everbuying. Keep up the good work.
site is nicely designed but I had problems with receipt of the shipment, the two shipments is only one came.
ok so i ordered a week ago and i wish i would have read all the comments now they give a tracking number and i expedited shipping and all it says is shipped out i thought they gave u a tracking number to track your package it should show u where it is at now im scared it will take forever like everyone else says it does why isnt this fixed if you want people to keep buying then u need to get your problems fixed its rediculas to have to keep tryig to get ahold of you and live chat never works always says its not buiness hours and it is in the business hours when i try to chat also the number i have for customer service is bunk it just rings and says leave a message wtf this is nuts fix your stuff i would have always ordered from you but now im not so sure u could lose my business and alot of money if my order does not come soon!!!!!
Tip for consumers: i would try to order ove tthe phone and make sure they give u a exact date the order will comeAsk Kaitlyn about EverBuying
im reading tru the comments and im laughing :)) im waiting for my order now for a refund since 16th of august... theres no stupid holidays that last for 3months now.. i tried to contact them thru Facebook,email nothing works...so ppl please dont use their services as they are the worst bussiness in the whole world.. just useless.. no other word to describe their company.. very very very very disapointed. and please Everbuying dont try to tell me that u r very sorry for this matter as u said that to me 100times now and still no god damn refund!!!! F U and have a nice day.
Tip for consumers: Dont buy anything from here.Ask martin about EverBuying
Bought a watch and a smart watch from this site,they sent the cheap watch by registered post but the dearest one by ordinary post and still not received it yet,got tracking number that don't work, any time contact them get the same automatic reply, their loss as had a list of stuff but don't think l waste my time n moneynow.
Tip for consumers: Don't be temptedAsk Mick about EverBuying
I have made an order of a tablet three weeks ago and it still shows processing on my account... I have now sent them three mails and still no reply!!!!!!
Although there was an issue with my order initially they contacted me and replied to my email very quickly.... Now they havent replied to any of mails and the order is not shipped out!!!
There is something dodgy with this company and I dont trust them at all!!!!
I am writing this review as the Customer Service is not responding to the emails although they' promise to do so in 24h. I am wating for my tablet for about three weeks now, and there is no change in order status - they are still 'processing' it (I guess that customers of Everbuying.com know this word very well). I especially ordered DHL delivery (shipment takes 3-5 working days) to get the product quick as I really need it. Customer Service, please respond to this review if you have any respect to your costumers at all. Moreover, please provide me with a number that I can call in order to make an complaint.
Tip for consumers: I am awaiting your response, Everbyuing Customer Service.Ask Piotr about EverBuying
i ordered a phone and a mini chip card phone on the 6th and 7th of october, friday the 10th received an email mini chip card phone was shipped out was given a tracking order too. looked up tracking order got back no information found.
received another email saturday morniing the 11th of october saying the cell phone was shipped out was giving tracking order aswel that also said no information found.
how do i track my products if they have even been shipped out atall....
Tip for consumers: havent received items yetAsk hayley about EverBuying
I have ordered few stuff from everbuying on 30.9.14. Until now the status is on process and twice I have sent them message to clarify the issue. Until now they have not answer back. It's been a dissapointing site as I have ordered from them before.
Tip for consumers: Use other site. Not reliable.Ask zimin about EverBuying
My daughter decided to use her money to buy a phone she had been really wanting. A galaxy s5 mini. This site sold it for 50.00. I finally agreed to get for her.After 3 weeks it finally arrived, she was so happy. We went to our service provider to get the service transferred to this new "phone". The tech came back and told us this phone wasn't real, it can't be used for any service provider. Not even a real samsung. No samsung name anywhere, says "music" on the back. I'm demanding a refund, haven't heard anything from this company yet. Don't buy from this company.
Tip for consumers: DON'T USE THIS SITE!!Ask Lori about EverBuying
I'm very pissed off I have two orders one from on 9/12/2014 saying shipped I haven't got yet the other one I ordered and paid for shipping on 9/26/2014 it still say processing I got an email from them only once asking did I still want my order which was a dumb question since they already have my money I told them I did they said they would rush it to me that's been a few days ago I still haven't got anything or no other response from the other emails I gave them until Friday to send both my orders I promise if I don't get them or they don't contact me telling me where my orders are I will began taking legal actions because this is ridiculous and unnecessary
Tip for consumers: Don't order from this companyAsk Tina about EverBuying