There was no offer of any refund or offer to take the item back.
Shenzhen, Guangdong 518000
381 Reviews for EverBuying
I contacted them and all they would do is give me $2.00 off next order.
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Following up about a previous post I made, I ordered the Cubot One phone mid October and it finally arrived last week (December). The phone costed me $183.99 and Irish customs came to €37. The delivery process was painfully slow but to be honest, I had read that the shipping was slow & I opted for free shipping. I can't say I wasn't expecting slow shipping. I tracked the phone every day for a month and a half, the tracking system was fairly useless in terms of information about where your product is.
Anyway, the main reason I want to write this is that the phone lasted me all but 4 days. I was delighted with the phone itself, the Cubot One had met all expectations and I loved it. However I picked it up one night and noticed the headset was extremely hot and was powered off. I took out the battery for a few minutes and put it back in and pressed the power button. The headset heated up again and would not switch on. The phone came with a second battery which I tried but it still overheated and wouldn't switch on.
Now, extremely disappointed, I submitted a ticket to Everbuying customer service explaining the problem. They don't seem to understand that the phone is faulty, I have tried everything they've suggested. They claim to reply to tickets within 24 hours. This is false as I've been waiting for their reply for 48 hours. I'm desperate. I just want a working Cubot One but I don't think I could bare the length of time it would take to ship another one. I'm still waiting for a reply on my ticket. The livechat won't deal with my complaint. I tried calling both the USA and China phone number but they ring out/invalid number. I'm at a dead end at a $200 loss, looking at what to do next.
So, not all customers will go through this but just be wary and take my experience into account when you're using Everbuying.
I have bought several products from this site known lately.
I found it very good for both the compliance of the products chosen and both the quality, excellent value for money and are very affidabili.Consegne made on time and if there was some delay was caused by the post italiane.Ottime shipments with DHL though a little expensive.
I also have to say that unfortunately buying from Italy is a real problem because the customs fees are expensive, for the last parcel arrived yesterday for a cost of about $ 40 U.S. I had to pay 13 euro customs duty well so that it is not convenient for comprare.E me 'a real shame because the products are good and the company is very everybuing.com seria.Sono forced to limit my future purchases to products or impossible to find really interesting here ......
The customer service is really very, very efficient.
Site really recommended, you can 'stay completely calm.
first off I bought a netbook from them the wifi quit working 3 days after i got it. i sent it it back for replacement a month ago still waiting for new item to ship.
second i bought a tablet, worked great until my daughter dropped it, they said they would replace it for 50$ which of course i gladly accepted so i paid the money and now im still waiting foe the replacement to ship out 2 months later i just keep getting the same message i will take care of it, still nothing very frustrating if you need to return something and this is the service you get
I bought twice from this site and both times items came in between time range they say that it usually comes(you can pick different delivery methods).They have best prices all round.
2 years ago I bought digital blood pressure monitor from them and it is still working without single problem.
I have buyed 2 phone and some extra on everbuying.com and must tell you that everything went well (good deal) easy the use, thanks to everbuying.com for nice service. I will recomended you to my best frends.
I have ordered a phone & memory card from the site
order number E1310241446003673
Paid on 25th October recieved an emails stating order shipped on the 30th October.
I recieved a tracking number RU469026520CH howerver this number returns a not found message.
I have sent an email asking why I can't track the Order - but have not yet recieved a reply
Getting slightly concerned at the moment.
20th November -
Note on tracking - the link in the confirmation email does not work, also the tracking software says posted from country (but not which country) so no real way of telling where a package is.
still no sign of the phone and as I am reaching the pay pal limit I will need to ask for my money back if it does not arrive this week.
The good news - the phone has arrived!!
Looks great and has been working fine
Took about a month to arrive
The not so good news:-
1) After a few days I am getting a call barring message when I try to make outgoing calls. I have found the call barring option in setting but they all appear to be disabled and i could not change them anyway as they need a password.
2) The UK plug for the charger cable does not fit so is unusable. Fortunatly it is a standard cable so I can use my my old android phone charger - but fustrating.
3) The Phone was also covered in fingermarks (and no plastic protective sheet) so made the phone feel secondhand
DO NOT BUY FROM THIS COMPANY
I ordered on the 04/Oct/13 expecting my order to arrive between 7-25 days as stated on the website when delivering to the UK, a month later and no order sent, after numerous emails asking when my order will be sent and for a tracking number, i was being told my order will be shipped in two days with every email yet no tracking number sent, i finally called up customer services to find out what's going on, they told they will ship today 03/Nov/13, when i am asking how long before i receive my order as these were Christmas presents, she tells me that she cannot guarantee my order will arrive on time so it is best that they just refund me my money, so i ask what about fast tracking my order with express delivery as it's not my fault why they are delivering late, she tells me no they can't do that otherwise they will have to change the order and the process will have to start all over again!!!
After complaining and explaining what their website promises on delivery times she then tells me fine they will send my order out to me...even tho she just told me 5 mins before she already cancelled it, i just said you know what give me back my money because i don't trust your company and your customer service is poor, better get out while i can. If i don't see my money in 3-5 working days i will go to Paypal and open a dispute.
Buy cheap you by twice...when will i learn *sigh*
My money better come into my account........because i have not received a confirmation email telling my order is cancelled or my money being refunded yet....
I just like shopping online at Everbuying.com. They have a very comprehensive listing of products - a one-stop online shop. Their prices are very fair, compared to other online stores selling similar products. They offer free worldwide shipping (with an option to pay for tracking number) - very good indeed. Delivery time to my destination (Kenya) is fairly fast (around 30 days on average) considering that this is free airmail. Once the item arrive, they are as described on their website. Their customer care is good, always keeping you updated by emails every step of your order. They also respond to customer queries relatively fats (within 24hours).
Mi primer pedido con ellos ha sido satisfactorio, todo ha llegado correctamente pero se demoraron algo en el envío y a consecuencia de ello fue casi un mes de espera para recibirlo.
salvo eso perfecto!!!
Very biz to read some scrap experience.
I have bought 4 time and received in time two of them in 5 days...
China to Canada take about 15-45 days... never unreceived item...
I have to talk with customer service two times for explaination and for dropship order and ok, they didn't answer in one hour but the next day i have an answer...
No trouble for me to buy with her services....
Everbuying is always inexpensive. What you buy there is worth the price. They have a big assortment.
If you have any questions, the crew of everbuying responses in one or two days and always competent.
There is only one point that cost a star. Delivering time is too long. But in all: "Thumbs up"
ITALIANO Ottima, servizio veloce, preciso, professionale, tempi di consegna ottimi
ENGLISH Excellent service, fast, accurate, professional, excellent delivery times
Everybuying is a good company but delivery standards ruined the 2 stars. They have good prices and if a everybuying staff is reading i hope you improve deliverys like amazon
i ordered my phone on here. after i wrote an email asking about my order they never responded. After i wrote a review did they respond, now they always respond to me. i have been waiting for about 3 weeks and I'm really getting pissed. My tracking number isn't found and I'm told its on it way. i really will not believe them until my phone is in my hands. Until then im skeptical
everbuying.com is Awesome pricing affordable cheap and fast delivery what else could you ask for, the site offer electronics kids toys household items and plenty of other stuff and even clothes. I love the kids toys you can find toys for under 10 bucks.So don't want any longer and make your order today.
I had ordered a phone on 11/21/2013 and my order still says processing. I cant track my order and because the number they have given me says not found. I dont think U am going to buy from this website anymore.
He adquirido dos telefonos moviles de ultima tecnologia y una tablet y estamos muy contentos. Rapidez en entrega a españa (15-20 dias), la atención al cliente excelente. Volveré a comprar en esta web!
Ignore what they said, I calculated flat rate shipping via UPS and total it would take 4 business days after shipping for a package to ACTUALLY go through them. If you do not believe me, go use the calculator yourself. I will be expecting my money back in FULL.
Ordered a pack of electronic cigarettes, decided to not put a tracker on it because it costed me an extra $5. Within 24 hours it shipped out, but now I'm on to the 3rd week of waiting. I contacted customer service (the first time) and told them that I have yet to see my order and they said it would take between 10-20 days to arrive. I said "Alright thats not bad" and waited another week and not a thing showed up. At that point I contacted customer service a second time and they told me "It should show up between 15-40 days" Like what am I gonna get next?? 60 days? (EDIT: If you read their reply, they said I can ask for a refund after 2 months whooptie-$#*!ing-doo) 100 days? Getting really sick of waiting! Then when I tell them I want my order cancelled and my money refunded they tell me obviously they can't after its already been shipped out. I've ordered products from China before and NEVER have I had this sort of problem or it take NEARLY that amount of time. I have still yet to see anything and in my opinion; it is a scam. Do not buy anything from this website!
Also, they do reply to all negative reviews so when they reply to this its just them telling me once again to "be patient".
i ordered 3 cell phones from this site. i had similar problem with the shipping and tracking number that didnt work but the phones finally came after a month. the fake iphone has not worked properly since i purchased it. after two months of use, the charging port on the other two phones went out and the phones wont charge. since the phones are still under the 3 month warranty, i have been trying to work with customer service who is telling me they need a copy of the phone and charger. i sent the phone name as it is on the site but they are still asking for a picture. i am in the U.S so its a hassle to mail items back as i can imagine it will take a very long time getting there and back. i will follow the process if i know they will replace the defective phones but because i have no number to call the customer service it is taking a long time to email back and forth. i am truely frustrated right now!!! i want to order a few more items but am afraid they will be defective. i am really dissappointed with this sites product and customer service. everytime i try to use the chat, it doesnt work and is sending me to submit a ticket. i was really hoping this site would work for me because i would order a lot from them.
I ordered two tablets on 26 October the money went out of the bank 28 October I have sent several emails and I keep getting told it's on its way ,I received a tracking number that said not known when I go to my orders it says shipping I have had no conformation of my order other than the money going out and it's on its way message
I have made several purchases from this website. My tablet works well and was worth the wait in shipping. MP3 players and music cube also work well and were worth the wait. Micro SD cards are functional. Puzzle cube for kids is great. Good value for jewellery.
Definitely the worst online shopping a have ever had. I ordered something a week ago the was supposed to be shipped in 24 hours. Here it is a week later and my order still says "processing." The customer service number doesnt work at at all. Ill probably never order from everybuying again.
OK. I made 4 orders which were shipped within 3 days. Some arrived 10 days later. Pretty fast. Items were as advertised, price is unbeatable. Customer support, as I was smothering them with questions "when will they arrive", was fast and very useful. I have nothing but positive experiences with this site and its staff.
I HAVE RECENTLY BOUGHT A SJNY W7500 QUAD CORE CELLULAR PHONE 4.5 INCH ANDROID 4.2, DUAL SIM, WITH DUAL CAMERAS, EXTREMELY HIGH SPEED INTERNET AND PREINSTALLED ALL THE MAJOR POPULAR APPLICATIONS. THERE IS NOTHING MISSING FROM THE SPEIFIC MOBILE, 4G ROM AND HIGH DEFINITION QUALITY SCREEN. MARVELLOUS PRICE FOR SUCH AN EXCELENT MOBILE.
I love it!! To be honest, I wasn't sure about it. I did some research, and asked questions....and boy let me tell you its the BEST decision that Ive made in a long time.Its actually bigger than I imagined. The shipping time was very speedy. What I love most is being able to watch my tracking history in real time. And to watch my phone come from another country. Ive seen a lot op people say that it takes them a long time to get theirs, it only took me 6 days to get mine. I ordered it midnight on a Saturday and i got it the next Friday. So my shipping time was FANTASTIC!!!!!
The only problem that Ive had is with the volume. I have to talk a lot on the speaker phone. But other than that ITS GREEEEEAAAATTTTT!!!!!
Im going to order 2 for Christmas gifts!
Free shipping is great - but it DOES take a looong time. Also - before the shipping time, there is the processing time - which also adds up. IF using this site again, I think I would pay for a faster shipping method, as 6-7 weeks is far too long to wait in my opinion. Also - (I live in Europe) customs picked up the packet, and I needed to pay VAT on it. (23%) plus Eur6 from our postal service for the pleasure of having them deliver it - so you might want to add those figures onto the price so you have a final total. You might be lucky and avoid the VAT if customs don't pick it up - or you might not.
After 3 months (bought the 27th August 2013) I am still waiting for a phone which was supposed to arrive in Spain in 7-25 days. It was a birthday gift. When I first contacted them, they were putting me off asking for the address. With the following emails (never again answered in 1 day) the only said "There is no information updating and the item is delayed on the way, Can you wait for some days more?" or my favorite one: "Sorry ,there is no information updating about your parcel and I am afraid you need to wait for some days more . Sorry for that , While I hope you can help us a little more" Help us a little more? Really funny.
I was quite patient, so I proposed to send the item to another address in the UK, hoping to be a matter of the country of delivery. The fun has not finished, since the After-sale department says"If you want us to resend the item to you need to pay 25usd for the shipping fee,because we have send out the order for you one time". Why not? Let's pay several times for the same, yeah!! In the meanwhile, the Complains Department says about the After-sale department "But XXXXX told me she didn't receive any shipping address from you , sorry "
I will be polite and I will just say UNBELIEVABLE...I wonder if I will ever get the phone or the money back, and in this last case, if I will get what I paid or there will be some "charges".
Заказал на everbuying.com смартфон с 4- ядерным процессором всего за 112$ и получил качественный товар с классными характеристиками. Молодцы китайцы!
The site is easy to use and well categorized with the products well distributed.
The price is good and the possibility to receive the goods with no more expenses is 5 stars.
The only thing, in my opinion, is just with the time that the products take to arrive, in my case, I live in Portugal and was more 1 month.
Ordered couple of things without any problems. Waiting time for delivery is quite long but hey it is FREE worldwide delivery.
Very recommended site.
I`am extreamly disapointed and I am concerned that this is a fraud. To be on the safe side i made two diferent orders E1311140404070031 and E1311150120320053. Cell phones for my children - holiday gifts. All ordered items have has "shiped in 24 hours" status. I paid extra for expedit shiping too. First order was made Nov 14 and the second one day later.
1. Two days ago I received the mesage about the second order that I live in remote area and that I must pay extra 30$ for DHL. I didnt agree. Second way was standard EMS shiping. After that they inform me that with EMS shiping they have custom problems ... and that they will arrange the flat shipment (7-25 working days) as soon as posible. I answered that I can pick- up the package at the nearest DHL centre personaly. What to say?
2. And why not ... tooday I find out that with first order I have made (E1311140404070031) I have even a biger problem. I asked about the status of my order, why is not shiped yet ... and received surprising answer. They say that ordered item is out of stock and if i want to chose something elese.
The bizare thing is that we are talking about cell phone which you can steel order now at this proper time. And there it has stil the status: in stock (http://www.everbuying.com/product507449.html). Out of mind.
I didn`t be surprised if in few next days (if they will find the item) "DHL" problem will pop-out with this order too.
Till now I received a lot off a fast delivry packages and never heard about "remote area".
Becouse of Everbuying and their nonprofesional work I have now several open problems. I steel dont know if I will receive any of ordered items, I dont know when, I dont know what to do about the gifts for my kids, I dont know how and when to start money beck procedure.
This is my worst experience buying via internet.
This site MUST BE an scam. BUYER BE AWARE ..... My order number is EE1309271425367616. The item, 5-in-1 Noodle Style Lightning 8-Pin/30-Pin/Micro/Mini Data Sync/Charger USB Cable for iPhone 5/4/4S, Samsung Galaxy S4 i9500/i9505, HTC One M7, etc (White), was never deliver to me. First they apologize because it was in back order .... something to do with the manufacturer .... and then they just sent me an email asking to review my purchase.
When I contact CUSTOMER SERVICE, they said that I never paid for a tracking delivery ... to check with my USPS.
Their own invoice stays that they use FEDEX and shows an INSURANCE and funny tracking number.
I wrote to them just know. I am sure I will get NOTHING from THEM!!!!!!!
Plain and simple ... they are stealing PEOPLE'S MONEY!!
I ordered 7 tablets from everbuying on 11/5/13...all money has been excepted,,,however when i go the site and check my acct. It still shows processing for about a week and half, i have sent e- mails requesting some kind of info on my order and have not recieved any reply...i have read good and bad reviews..and i am hoping that when and if i recieve my products i can revise my rating...they respond to your negative input but don't reply to your e-mails, they don't keep you updated about your order whether it's on back order or was shipped....i may have to contact the better business bureau, if i don't get my products or money back soon..
il mio voto non può essere che positivo la merce è arrivata puntuale se avevo bisogno di fare domande ricevevo una risposta in 48H al massimo in 72H io lo consiglio ciao massimo
I bought a few gadgets for my phone. I have to wait about 2 months to deliver the package. some items are still not deliver. but that items that are deliver are soo cool and nice quality.
I recently purchased a spare USB LAN Ethernet Adapter for Tablet PC and Notebook with USB 1.0 Interface from www.everbuying.com/product126092.html
Neat and compact <BR>Does what it says on the tin, when
WiFi is not available
Safer surfing than using WiFi
Distance restricted only by the length of Ethernet Cable
Other Thoughts or Suggestions:
Would like to see upgrade from Version 1.0 to 2.0 or better still 3.0
Everbuying site is easy on the eyes and to navigate, with smooth seamless transactions in the purchase.
I have purchased from Everbuying a beautiful smartphone at a very low price. It works great and is almost the same as the Samsung Galaxy S4. I also bought 2 pairs of shoes and a toolfor waering garden. The customer care is very helpful and prompt in answering questions and resolve any problems. I am very satisfied and definitely will buy again
Excellent site.smooth transaction.very fast delivery.recieved my tablets in 3 working days and very cheap.items were packaged perfect and well presented.would definatly recommend a++
I bought a few items from Everbuying and have been very happy with them on arrival. The prices are great, quality, good. I recomment it.
I have to say that this web is very good for me. I feel secure when I buy something with them. Last thing I bought was a telephone, they are working ok, this way I will save energy with a good price paid for them. I really recommend this page.
I am very disappointed with this site I placed an order and paid for it. on the 24th September for an expandable garden hose yet it has not arrived.I have contacted Everbuying twice by email with no satisfaction.I am sure this is a scam site I suggest that people stay away from it.
i order 6 tablets was very happy with the tablets can't beat the price .they are all for christmas gifts my grand children will be so happy charged them all and ready to go .
I have been calling for several days to find out when was my phone going to be shipped to no avail was I able to reach anyone. I will not order anything else from this site it seems to be a complete rip off. I better get my phone soon too they already took the money off my credit card. Then i emailed them someone responded by saying can u give me an invoice no how if it says do not need invoice on my order. Bunch of scam crap. I am going to contact BBB if i dont hear anything by Monday
Idk.. but I do know I was kind of sceptical about this site so I checked the reviews and sure enough its a lot of bad comments.. I just put in an order and I do know that I better get my phone in a decent time and it better work!!! If I don't get ALL my money I will go for EVERYTHING THEY HAVE!!!!
WORST CUSTOMER SERVICE EVER !!!!! Sure they're nice and everything but they REFUSE to give me my full refund for this brick of a phone. I explained to them it wasn't working and that I wanted my money back and their telling me to take it to a repair shop and get it fixed. Then when I took it to my friend who fixes computers who said there was obviously a software malfunction they said I could send it back for 40 dollars when I originally paid 70!!! Now there telling me I can get a 20 dollar refund even if I don't send it back. I WANT ALL MY MONEY BACK !!!! Every single cent and I will sue until I get it.
in my opinion, Everbuying.com is the best website for shopping. They have wonderful products and high quality, it is very cheap, they have excellent service and a amazing delivery service. I Always buy good products and all my friends always ask where you got that gorgeous blazer, or that wonderful dress.
Recommend to everyone. The products are high quality and the prices are super competitive. I love this website!
I had ordered a replacement phone ordered after I had lost it while I was hunting. So I Ordered a Mock Iphone on sunday which it said would be shipped out within 24hrs. It wasn't... I mailed them 2 times asking why the heck its taking so long and iv tried calling them idk how many times and they say the line has changed or the number was disconnected! If I don't get my phone by next week im gonna make them refund my money. They royally pissed me off. Stay away from this bull$#*! site.!!
I made an almost 100 dollar purchase from there on Nov 2. I emailed 6 days later to ask why it hadn't shipped as I thought they had a 24 hour policy. They emailed back 2 days later with a tracking number that was fake and showed "not found" when tracked on the fake website they used. I warned them the same day by email that if I didn't have a working tracking number from them within 3 days, I would contact paypal and file a claim. They didn't answer so I filed a dispute. I asked them why the tracking number kept coming back "not found" on the tracked package and they apologized on the paypal dispute and told me to go to another website and track it. Once again "NOT FOUND!!!" I told them to stop talking to me like I was stupid. The numbers were fake and they hadn't shipped it yet. I then turned the dispute into a full blown claim, They had enough nerve to give me another fake site with the fake number to track so that paypal could even see their stupid tricks!! How stupid could they be??
I know I will get my money back...paypal won't tolerate this.
Don't get me wrong...customer service was nice when they decided to reply but it's all smoke and mirrors to fool you into waiting God knows how long till they ship it. This is UNACCEPTABLE!!!
I had vey very bad experience. I ordered from everbying comppany three times. the very first time I ordered a phone which was defective, I send it back with ordinay postage and I never got the new one.They kept asking me for the tracking number , I sent a scan of the post recept but they did not accept it. In the end I gave up thinking it has been my fault not getting the tracking number from the post.So with my first order I lost USD 111,57 plus 10 Pounds sending it back I. Very stupid of me after two years I ordered again. But I will review separately for the other two orders
Its a nice, usefull, cheap and very easy to get your "job" done site..
Had no problems with order.. Its was actually even better than i expected!!
It has a quite large range of categories/items and almost all with a really good (Value,quality) / (price) ratio!! Thats all from me till now! hope it stays like that!