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eBidReviews 174

2.3

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eBid Reviews Summary

The overall reputation of eBid reflects a mixed sentiment among its users. Positive feedback highlights low selling fees, a user-friendly website for buyers, and a generally pleasant purchasing experience. However, significant concerns arise regarding customer service, particularly with account management and a lack of direct support. Many customers report issues with account suspensions and inadequate responses to inquiries, leading to frustration. Additionally, users express doubts about the site's traffic and sales potential compared to competitors like eBay. This combination of strengths and weaknesses suggests a need for improved customer support and clearer communication to enhance user experience.

This summary is generated by AI, based on text from customer reviews

service
29
value
29
shipping
18
returns
18
quality
25

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Pennsylvania
2 reviews
5 helpful votes
Follow Chuck H.
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Looking for eBay alternatives. Thought I would give eBid a try. Apparently, there is no free option - that is, you have to pay a fee to get access to eBid site functionality. I was hoping for at least a free-trial option so I could "kick the eBid site tires" before signing up. But even the site support option (which I was going to inquire about free trial options) comes with a cost. I'll pass on eBid.

Date of experience: October 4, 2024
Thailand
2 reviews
0 helpful votes
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I have purchased multiple postcards from this site. All items delivered in good condition and on time. I trust this website, lower prices than ebay.com too.

+1
Date of experience: June 30, 2024
GB
9 reviews
15 helpful votes
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They close lifetime subscriptions for no reason, it's a scam site.
They charged me £49 for a lifetime subscription then they suspended it and asked for my driving licence, and proof of address, so I sent them the front and back of my driving licence and a bank statement that was just over 1 month old. Then they kept on asking me for different paperwork until they asked for one I couldn't produce because I'm not the homeowner. ONE BIG SCAM keep clear eBay has 100 times more traffic even in 2024

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Date of experience: March 16, 2024

They have no idea what they are doing, they send a load of emails for the same thing, I'm now done with them, they have lost a customer and a supporter I will no longer praise this company, I had my account for years and years and out the blue, they suspended it and asked for my details driving licence etc that I gave them, and now they want a utility bill that I do not have as I'm not the owner or the renter of a home. It's easier to just walk away.

Date of experience: July 25, 2021
Canada
1 review
2 helpful votes
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I get my account banned for no reasons. I haven't done any violations and the next day they don't allow me to login. I tried contacting them about the issue and I get zero response! I have made several accounts in the past and they all shared the same fate. Registering isn't even functional, alot of times they claim to send confirmation email but they don't. Janky website with terrible service! Don't waste your time with it!

Date of experience: December 3, 2023
Ohio
1 review
0 helpful votes
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EBid is legit
March 29, 2023

I have bought 100's of sports cards from several different sellers on eBid without a single problem. I have sold a few items on the site too. The 2% selling fees are the lowest around. Takes a little work to drive traffic to my listings. https://www.ebid.net/us/users/BalticAveStore/listings/

Date of experience: March 29, 2023
NL
1 review
2 helpful votes
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EBID are FILTHY SCAMMERS))
December 26, 2022

EBID.NET are FILTHY SCAMMERS. Yes, they are FILTHY SCAMMERS. Why? I paid 50 EURO to become a PLATINUM LIFETIME seller. It means, that I paid 50 EURO to sell whatever I want and to write whatever I want on Ebid. I paid for this priviledge, it is my right. If I want to write on Ebid that Obama is the N-word it is my right to do so. I paid 50 Euro, I bought this FREEDOM OF SPEECH. It does not mean I intend to SCAM buyers. I'm sorry, Sir, we're currently out of Cocaine and HARDCORE kidporn but I will report you to the OFFICIAL LEGAL authorities in your country and I hope they will lock you up for a while because it is my right to report you. Now EBID requires to provide documents and other $#*! to prove my identity. The answer is NO. I do not need to provide any documents because I already bought the right to sell and write anything I want by paying 50 Euro for a PLATINUM LIFETIME subscription.

EBID are FILTHY SCAMMERS. They require your personal and financial data to steal your credit cards.
Date of experience: December 26, 2022
GB
1 review
2 helpful votes
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EBid going backwards?
October 26, 2022

Got my periodical log in or we close your listings today. So logged in. Quite a lot of views but no sales. In the same period with eBay I have had over 100 sales in spite of my prices being higher on eBay - go figure. Are the number of views legit? I would like to see lists of items that have sold on eBid but have never found a way of doing it.
I have been a life member for over 15 years and have over 150 feedback all positive. Sales used to be slow but regular. Now none.
I tried contacting eBid to change my username to by eBay username about a year ago. I never got a reply in spite of repeated efforts. I will keep the current listings on eBid but it doesn't compare well to eBay in sales, in research of what is selling or has sold, or customer service.

Date of experience: October 26, 2022
Virginia
2 reviews
4 helpful votes
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The worst
September 29, 2022

I did the premium package and haven't sold a dam thing what a P. O. S. Site not one person look at my items it was if they weren't even listed. DON'T WASTE YOUR MONEY YOUR BETTER OFF SELLING ON EBAY AND PAYING WHATEVER FEE THEY HAVE. IF YOU ASK ME ITS WORTH IT. GOOD LUCK SUCKERS, WAIT THATS WAS ME.

Date of experience: September 29, 2022
Spain
2 reviews
7 helpful votes
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They close your account with no reason bad site. I cant recomend sites that does this. Totally unprofessional

Date of experience: August 4, 2022
Massachusetts
1 review
3 helpful votes
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The site is difficult to navigate for both buyer and seller. I am a seller who was born before the computer was invented, and as such need much more tech help than eBid offers. They are quick to get back to me by email, but I can't understand their written instructions. There is no one from the company that you can actually talk to. I would like to bulk edit many of my listings, but can't determine how. Many of my customers from other sites don't like having to sign up with a credit card before they can even view my listings. I don't accept paypal, but my customers tell me that they can't determine how to pay on the site with their credit card.

Date of experience: July 30, 2022
Illinois
1 review
5 helpful votes
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Selling on ebid
July 29, 2022

On ebid for 1 week as a seller. 13 listings. About 18 views on each listing, no sales. This site has great potential for sellers and buyers due to the very low cost compared to the gouging we take on others. I offer much better prices on Ebid due to lower cost. Test Google Search results And my products showed up first page. All sellers should give this a try just don't start on Ebid due to low traffic for now. They are a little difficult to navigate and need to improve this.

Date of experience: July 29, 2022
GB
2 reviews
1 helpful vote
Follow v A.
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I don't know why more buyers and sellers don't come over from the 'other place'.
This is a great site for both parties. Well organised and the freedom to chose your own payment handler (not enforced like ebay).
The only reason I did not give 5 stars was because of the lack of high visibility advertising from the owners of ebid. Surely now is the time to start a campaign to attract more buyers.

Date of experience: June 19, 2022
Canada
1 review
1 helpful vote
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Good buyers
May 7, 2022

Been getting some good sales and the buyers are paying quickly, friendly. Would recommend to anyone to sell.

Date of experience: May 7, 2022
GB
3 reviews
5 helpful votes
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Look up company and directors report it's very small scale only 2 employees and suspect they are the two directiors.the company does not have a high turnover £205 k after directors/employees fees there is next to no profit assets are only £125k. Sales are very low traffic is low where do they get their money from it's mostly from lifetime subscription. It's been on a downward path since 2012 health check is only

Date of experience: March 17, 2022
Thailand
1 review
0 helpful votes
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Excellent
March 9, 2022

3 easy transactions here. Fast shipping. Low prices. The website is simple to use and accepts PayPal for buying or selling. Tho I have not yet made a sale, my buying experience was pleasant. No scammers here.

Date of experience: March 8, 2022
GB
1 review
14 helpful votes
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Account Closed Again!
March 2, 2022
Updated review

So I've made 20 successful bids with no complications and fast payment to all sellers. Then out of the blue Ebid are again harassing me by closing down my account and asking for proof of identification, passport, driving license etc before they reinstate it. I really don't feel comfortable sending this company my documents and I don't believe this is something they should be requesting but I did so anyway. I mean what choice did I have? So it's been 24 hrs since I uploaded my documents and have heard nothing back. I think their customer service towards loyal customers is atrocious.

Date of experience: March 2, 2022

Accusing customers of shill bidding
November 17, 2021
Previous review

When it came to bidding on ebid they kept accusing me of shill bidding and insisted I knew the seller and closed my account!. This was never the case and I reassured them I didn't know any of the sellers on their platform, however they kept insisting I knew the seller. I had built up a number of buddy points that I wanted to use to purchase products with. They effectively stole my buddy points from me when they closed my account. The ebid police try to make it as hard as possible for buyers to keep their accounts open and make purchases. I would give them 0 stars if I could.

Date of experience: November 17, 2021
Canada
1 review
8 helpful votes
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ebid.net = SCAM
February 1, 2022

Beware of this site! It is a scam! They will bill you at the end of every month even if you don't sell anything. They refuse to delete your account or personal information (have requested four times already). BEWARE IT IS A SCAM SITE

Date of experience: February 1, 2022
Thailand
1 review
0 helpful votes
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Low​ prices. ​ Fast​ shipping too. ​ 3​ items. ​ Not​ a​ seller. ​ Buyer only. ​ Good​ experience from​ thailand

Date of experience: January 30, 2022
Florida
1 review
1 helpful vote
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Ebid has been a Win Win For Me as a seller I can offer Buyers inexpensive Hard to find Mower Parts as Ebid allows me to post Many items at a Flat rate Price and a very low Final Value Charge Hope to see you there for your Mower related Needs etc! https://stores.ebid.net/daves-used-small-engine-mower-parts

Date of experience: January 4, 2022
Japan
2 reviews
2 helpful votes
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Suspended from eBid
December 12, 2021

Hello any japanese or israel seller also got suspended from ebid?
I am so sad and angry the same time

Date of experience: December 12, 2021