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So I've made 20 successful bids with no complications and fast payment to all sellers. Then out of the blue Ebid are again harassing me by closing down my account and asking for proof of identification, passport, driving license etc before they reinstate it. I really don't feel comfortable sending this company my documents and I don't believe this is something they should be requesting but I did so anyway. I mean what choice did I have? So it's been 24 hrs since I uploaded my documents and have heard nothing back. I think their customer service towards loyal customers is atrocious.
Tip for consumers:
Stay clear of ebid if you can help it.
Products used:
Collectables/antiques
When it came to bidding on ebid they kept accusing me of shill bidding and insisted I knew the seller and closed my account!. This was never the case and I reassured them I didn't know any of the sellers on their platform, however they kept insisting I knew the seller. I had built up a number of buddy points that I wanted to use to purchase products with. They effectively stole my buddy points from me when they closed my account. The ebid police try to make it as hard as possible for buyers to keep their accounts open and make purchases. I would give them 0 stars if I could.
Tip for consumers:
It is a job in itself keeping an ebid account open. I would have to say it is more hassle than it's worth. However they were selling collectables that not many other sites sell. If you can get a product elsewhere I would seriously recommend you do.
Products used:
collectables
Lewis B.'s review of eBid earned 10 Very Helpful votes
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