Cheap and reliable :) Oh by the way, their customer service is excellent. (in 27 reviews)
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This company doesn't let consumer knows when back order will be delivered.
Consumer doesn't know what is going on a back order. Most of the product able to order at Amazon.
Drugstore.com need improve customer care to expand the business
I'm not about giving one star reviews but... Nov.16, 2015 I made online order at drugstore.com . Late Nov. received damaged item. Sent my item back. Return was picked-up Dec.02, 2015 by USPS. Yesterday Jan.27, 2016 (!) received message that drugstore.com issued an in-store credit (!) because "we are unable to refund your PayPal account because it has been more than 60 days since your purchase". But return was picked-up on Dec the 2nd! Just talked to Customer Service. Lady was not really nice. She said, they received my return on Jan 14th, but it takes extra time to process. Sounds like they did everything on purpose not to release my $25. So, I consider that $25 as wasted money, couse I don't have any plans to deal with drugstore.com anymore. One star only! Please beware!
They have so many different choices, it's absolutely amazing. My first order with them was shipped over night, others I got within like 3-4 days. One weird thing that happened though, I recived someone else's order, address was a different county. So I contacted them asking what to do after explaining the situation, they told me if I'm unsatisfied I can mail it back, on my dime. I just felt bad for the person who never recived their package.
I went to their site because many of my friends recommended it. I was excited to find many of the products I use, and was having fun placing items in my cart. I reached $40.55, which exceeded the free shipping minimum, but, noticed one item was on backorder. I didn't think much of it until I scrolled down. I was stunned to see a shipping charge added for this item and felt I was being penalized.True $1.99 won't break my bank, but that's not the point. I exceeded the minimum order amt. for free shipping and it was not my fault that an item wasn't in stock. I didn't complete the order...just emptied the cart and left the site. Based on other reviews I read, I just may have saved myself a lot of grief and aggravation.
I've been shopping online for many years and have never been charged shipping on a backordered item that had qualified for free shipping initially. This is a first for me!
Not nice, Drugstore.
Many retailers have raised prices on many baby care items. Drugstore.com is one of the few that still sells those items at low prices. My favorite Desitin product is now 50% more expensive at Walmart. Drugstore.com still sells it at the same price.
The tracker is a new app that downloads to your phone. It keeps track of all things you don't want to lose. Even a turned off cell phone. Losing one's keys will be a thing of the 20th century by 2150. Most everyone will have one. It is so, obviously a futuristic item of universal ownership that it is eerie to look at the video, to contemplate the app. It is GPS, for all things we own. Myself being born decades ago, watching the video was mind boggling. The future is here, now, and not too difficult to purchase, or own a piece of. A future icon is here.
Tip for consumers: If it fits, for you, then join the future. You won't lose ANYTHING anymore. This is the 21st century.Ask Jerry about Drugstore.com
I looked all over for a very particular product. I saw it on this site, called to be 100% sure they had it, was told yes,they did.
I ordered as many as I could afford, and waited...and waited...and waited.
17 days later, I get an email saying that my order could not be filled because THEY NEVER CARRIED THAT CERTAIN VERSION!!
needless to say I was pissed! Then I had to file a complaint with PayPal to get a refund!
17 days! I could have drove across the country to the product's company and got one!
Drugstore.com is easy and hassle free. They have a pretty wide selection of merchandise and always offer additional savings. Shipping is reasonable and all items are as advertised. Items have never been omitted from my order and they reward returning customers with coupons and other incentives.
The site is easy to use and the search feature works well. Shopping on this site is easy, hassle free and the prices are reasonable.
Good luck getting your product in any time before 2 weeks. They don't give you any updates, even you can reach someone. They tell you it will get there soon. They are rude and you sit on hold for a long time. I guess I am spoiled ordering online from other places it never takes longer than a week to receive my product. But this place doesn't care how long it takes. Good luck getting a refund too. You have to jump through all kinds of hoops and then wait, wait wait. No bargains here.
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