DocstocReviews 54

DOCSTOC CONTINUOUSLY STEALING MONEY FROM MY CREDIT CARD!
Call to US fraud Department about this Scam!

Through the back door. I likely ordered a subscription to a magazine on line, and suddenly I'm getting magazines which I would NEVER order on my own -- and the only link is this strange *DOCSTOC.com recurring withdrawal from MY bank account. AND - I've changed my email accounts, and bank numbers, so you're not getting accurate data anyway. GO AWAY!
I'm a scientist. And I suddenly receive REAL SIMPLE? How about SCIENCE or NEW Scientist? Pathetic. I'm a consultant, not a corporation.

I REALLY wanted one document on Docstoc that I couldn't find anywhere else, so I nervously signed up, even after reading some horrible reviews. I was about to kick myself with the doc didn't download, but on the third click, it did, I got the doc, no problem. Today I left a voice mail to cancel my subscription - they called me back two hours later, and now I have an email confirmation of my cancellation. Assuming I don't get billed again next month, I have no complaints.

I bought a motorcycle workshop manual via PDF download from DocStoc. It turned out to be a rip-off of the Haynes manual for that model. Nowhere do they state the PDF is a copy of a freely-available publication (which I already had anyway). I was expecting a proper factory workshop manual - or at east something better than the Haynes version. They have not refunded my money and they should be investigated for copyright theft. Avoid.

After reading all the reviews in here, now I'm over confirmed that Docstoc.com is a big scammer. I've been messaging after messaging its customer care since February 20,2014. But it's really weird that till now I've been getting the worst customer support from their part.

I had a docstore (a store for selling premium documents) account in that site. Last February, I decided not to sell any more documents via Docstoc and clear the amount. So, I messaged to *******@docstoc.com about my intention to close the account and release the fund. But after sending the first email, things just started getting more and more worse!

I don't know why, but the customer support just started (and till now) playing hide and seek with me. First, they just sent a generic email to me that they would take my issues seriously and solve those as soon as possible. But, five days over, no reply from their part. So I again sent them an email to inquiry about the progress.

They replied that I would get …. Amount from my docstore account. I quickly replied them what the ……. You're talking about! I should be getting ……. Amount from my account. For more than three days, there was no reply from the support. After sending four consecutive emails, they replied that their finance department assured that the amount is what I told them!

Well, things were not stopped there; they just came up with a new issue. This time they were asking about my mailing address. I was totally shocked with this new issue, because my store account was associated with my paypal email address and this information was there from the day one I created my account.

I emailed them to know why they're now asking about mailing address. I requested them to send the money in my paypal account and not to send any check in my local mailing address. Well, again no reply -- this time for more than days. After sending five consecutive emails, on March 07,2014, those ……… from the customer support replied: "Your payment is being processed, and the check in the amount of... will be sent out to you soon".

Today is 11th March 2014 and still no sign of any reply or payment.

Can you suggest what should I do now?

It's been nearly a month since I started communicating with the support, but it's now pretty clear to me that they're not going to gonna pay …………….

Stay away from sites like this. Don't do any business with Docstoc.

Many of the documents this company sells are available for free by doing a little homework. They are predatory, preying on the ill-informed who are unable or unwilling to do a little research to find the document they are looking for. I was looking for an old watch manual, found this site, then continued my search and found it at the manufacturer's site amongst their archived manuals as a free PDF. Save yourself their silly subscription fees and do your homework.

I go to there site, they won't show me an actual preview till I purchase, so I click the trial for 19.00 dollars, I submit.

Deception deception deception deception deception deception deception deception

They charge the card 119.00 because the auto populate that option then after all that is said and done, the doc,, that got me to sign in the first place was not even available all long.

Deception deception deception deception deception deception deception deception

I was debited 19.95 from this company and apparently someone else used my credit card iformation. When i called i spoke with someone name Jane that was rude as hell. She made me feel as if it was me that authorized the transaction. I was and still is very pissed about this situation. My money is not being returned. All they could say is we will cancel the account... I'm like really no questions or refund when i was not the one authorizing it... I didn't know what this company was and now that i do i would never do business with a company like this... terrible customer service..