On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company faces significant reputational challenges, primarily due to frequent complaints regarding unauthorized charges and difficulties in obtaining refunds. Customers have expressed frustration over a lack of transparency, with many reporting unexpected subscription fees and inadequate customer service support. While there are instances of positive interactions with customer service representatives who demonstrate understanding and prompt responses, these experiences appear to be the exception rather than the norm. Overall, the prevailing sentiment indicates a need for improved communication, clearer policies, and more reliable customer support to enhance trust and satisfaction among consumers.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Based on excellent recommendations, I resorted to TroanLTD. COM after falling victim to online investment fraud. The business exhibited excellent customer service, legal compliance, and corporate ethics. They carried out a thorough case study, gave me a detailed recovery plan, and kept me informed at every stage. They recovered my $106,000 thanks to their openness, meticulousness, and in-depth knowledge of global banking institutions. TroanLTD. Com has a strong sense of purpose and conducts business with honesty. Without a doubt, I would suggest them to people or companies dealing with comparable difficulties. They have gained my respect and trust
After losing money to a crypto trading scam, I was devastated. I came across TroanLTD. COM and was hesitant, but they were clear, professional, and honest from the start. No fake promises — just real work. Within a few weeks, they recovered about 80% of my funds. Their communication was excellent, and they truly know what they're doing. I can't thank them enough.
I was charged double for my order without authorizing a second purchase. I was given no receipt at the end of the order before I signed off.
Thiss bank took money without even receiving anything. I paid for one month now taking more money in my account.
Vitamin is only $29 with shipping end up paying over $75 now they are taking more money. What a joke! This is a scam!
THIS IS A SCAM. And the website itself isnt right, it shows as https://www.clkbank.com/?receiptNo=4JYGAC6N.
AND THEN SAY THEY ARE ONE OF THE TRUSTED SITES AND DIRECT YOU TO FAKE VENDOR
I received this email from your support team. I am not satisfied with ClickBank's response to close the ticket without considering that this was an international order and the postal service in the UK and USA are unpredictable. I returned the bottle using registered Post through Royal Mail, Signed For 1st Class. Then I received your email stating ticket number NB4IMVGG, *******, TECH SUPPORT, CLOSED; this is unacceptable.
I could get my refund; my order number is *******. I returned the bottle to Alpilean, 1301 Ridgeview Drive, McHenry, IL *******, USA.
I completed all the Alpilean tablets to see if they worked; unfortunately, the Alpilean tablets did not work, so I returned the empty Alpilean bottle. Then you told me I could not get a refund as I returned the Alpilean bottle after 60 days. I'm afraid I have to disagree with this assumption and believe I believe;
ClickBank scammed me. Therefore I would like to complain against ClickBank for scamming me out of £85.67, plus the postage.
Attached are the Royal Mail Post Office receipts. Please send me the contact details of the person I must contact to complain about this scam.
I attempted to purchase this item as it sounded perfect. The price for one bottle varied from the price they had guaranteed as I was attempting to purchase. My bank /credit card company flagged the purchase
And directed me to call them. This appears to be a scam.
Cancel, Cancel Please cancel.
This customer is almost 98 years old, and has no teeth. That's me. Please cancel this order and replace my money. Order number is VW4JKAFG (that looks like a G, it maybe a 6) I just ordered the product this afternoon. I will try to stop payment in a moment also.
I ordered a product for $61.26 total including tax and shipping. My credit card account shows a CLKbank entry on that amount dated December 28,2022. Ten days later, there has been no product delivery, and no delivery information. I WANT MY MONEY BACK, and if I don't receive a response by Friday, January 13, I will contact the Minnesota Attorney General's Office--consumer fraud division. My CLKBANK Order # is Y79INVH7.
Marion R.
I ordered a bottle of vitamins for $29.95 and within 3 minutes of purchasing them they hit my credit card for over $200 for what I have no clue. Will be spending the next few hours trying to get my money back.
I purchased a book and received it but then I see a charge for some type of membership that I never authorized. I have asked for a $13.00 refund and to cancel. CLKBANK*End of Trial *******035 ID
- $13.00
The biggest lie in the world is this f... g product that does nothing and this fraud company. Found this fraud company on Youtube. The man talked for 1 hour about this losing weight product and there was no way to skip to go to the next page until he finished his bull$#*! speech. Then I ordered, they tries to offer me more to spend more money and I managed to say NO. They sent me. Shipment took more than several weeks. Though I live in the USA. I got it, started to use it for 30 days, and it did NOTHING. I did not lose a pound even though they PROMIS AND GUARANTEE you that I will lose weight. Then after 1 month, I asked for a refund. They say first I have to return the product back. Notice-the return policy does not say anything about returning the product, or the container after use. I was gonna throw it away after I used it all and it did nothing but for some reason, I did not throw this empty container out. I shipped it back. Asked for a refund. It took a month to get my money back, less than what I paid. I paid $84-04 they refund me $77.00 After multiple live chats with them, more than 5 times, they created the ticket, Customer service is awful. All the agents have NO know idea about the tickets they create about your issue. Plus forgot to mention, that when you ship back the empty container they send the letter to the vender or whoever sells or makes a product and the letter says... The customer returned the product and please refund or if you decide not to refund tell the customer WHY not. Even though the site swears and has a return policy, they might never refund you if they decide so, or to those people who have no idea that after using this product in order to be refunded you MUST SAVE the used container. What bull$#*!. What a scam. I have 150K followers on Instagram and I'm going to share there about this fraud bull$#*! company and product. NEVER ORDER AND USE THEIR PRODUCT. The ad shows otherwise coz they paid fake actors to say it's an amazing product and you will lose youWAIGHT. NEVER USE THIS PRODUCT.
Tried to download and could not tried calling they sent a link that still would not allow the download I was given the run around until after the expiration date of the refund and after asking for a refund it wasn't honored also was charged a extra fee to download the books
My bank stopped my attempt at transaction twice. Then I read up on this institution here. My banks fraud protection has been nothing but awesome, That's why there my bank! Thank You WF! Keep up the great work! STOP THE THIEVES!
Horrible to non-existent customer service! Can't get anyone on the phone. Can't even leave a message.
Referred to this company by a TikTok creator- should have known better. The web browser is unsecured. And I felt as though they were just feeding off my algorithms I saw that they immediately were going to ask for money. So I have no proof of purchase. They are not getting any of my info. Or money.
A few minutes ago I spoke I messaged customer support. Not sure if they have automated names or not. I messaged with Rene. They were very pleasant and understanding. I made a purchase for a subscription of biorhythm.com. Which I highly recommend! It is amazing. I think everyone should look into it. Unfortunately, I was diagnosed with covid 12 days ago. I am very ill. Some financial issues have occurred due to being sick. Rene was super understanding and accommodating. Within a few mins I had spoke with her, she had canceled my subscription, and sent out my confirmation of cancellation. Thank you Rene and all at clkbank.com. Please stay safe. Covid is nothing to joke with. I've been bed bound for 12 days and before being sick I was a completely healthy 30 yr old woman with no underlying conditions. I can only imagine how hard it would be for someone with underlying conditions. Stay safe. Thank you once again. Much to all. Thank you again.
This is the worst company with the worst customer service I have ever experienced I ordered a product from the description that they gave after check out the product was not as such I immediately cancelled the order I called their customer service they said since the order had just been imported we will refund your money and cancel the order 3 days later they recharge my card again I called them again the customer service lady that I got after an hour waiting through a hundred customer service calls hangs up on me then I called back to no avail to get anyone else a day later they recharge my card again this is the worst company ever to do business with so they're not use this company ever
I ordered a product I never received. Clkbank.com do not come back to you. It represents a bunch of scam artists. Stay well away.
I have been on hold for hours. Yes hours... CLK bank is giving me such a run around. They are no help with me not receiving my product.