I canceled before the 30 day "trial" was over and I was still charged..
48 Reviews for Climber.com
They also claim that money back if canceled in 30 days.
So I offered to call her back as I needed to do research on the company..
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I'm a job a seeker and found this site. The company rep contacted me and suggested that I opt for a 4 month package as it was a better deal. It sounded good so I opted for the four month package, after all there's a money back guarantee . I was told the upload my resume and I would be contacted. Within 20 minutes of uploading my resume another rep called me and basically told me my resume sucked, but they could fix it for $1,100.00. I told the rep that was too expensive. The rep told me she would see what she could do, and the conversation ended. Five minutes later the same person called me back and said she could lower the price to $699.00. I declined, and the same day emailed and filled out the online form (read the fine print) to cancel the service. Today I was notified that the plan I was in (the same plan I steered in by the customer service rep) is not eligible for the money back guarantee, I can only use the service now or suspend it and use it later
The absolute biggest scammers out there. Do Not sign up for their services. You cant cancel without filing a dispute. I wish I had read these reviews before I signed up. I would have saved myself a huge headache. BEWARE!
This is a scam. I wish I saw these reviews before I signed up. Not a lot of money but I am glad I am out now. They did nothing for me and are not capable of doing anything for anybody in my opinion.
Somebody should go into their office and close them down
I had a couple of calls. No message the first time and the second message the woman left such a rude VM "go ahead and call us back" How rude! There was no way I was returning. Glad I reviewed before I called them back.
Total scam site.
They called me out of the blue, and from the sound of it, they were calling from a war-room type telemarketer operation. Lots of sounds, lots of other conversations in the background.
When I inquired as to why they were calling me, they said I filled out a form on their website (I did not) and that I indicated I was looking for a job (I am not) and that they could help me if I was interested in changing jobs.
When I said that I would be interested in a new job, the caller basically read their sales pitch to me, and when I asked about fees, he said "we are a pay service, but we are one of the finest, most succesful of all similar services with an established reach in over 200 markets. Blah, blah, blah.
When I asked for the fee amount, he said it depends on your salary range, and I said thank you, but I'm not interested.
The VERY NEXT day, he called back. Wanted to know if I was still interested in their service. What? When I inquired "who is this again?" he said, do you not remember us talking and said the date and time of our first call. At this point, I replied, yes, I remember that. He said, are you still interested? And I replied "Do you not remember me saying that I wasn't interested?"
No comment, no apology, just click--he hung up.
I feel sorry for anyone desperate enough to sign up with them...
They push resume writing and claim they are the best, but i signed up, looking at six figures and before the 30 day were up i saw nothing on my account, except for "sent 1 bio" sent 3 bios" etc.
This is a scam for $40 a month.
I called climber.com after I got a text message from them. The phone attendant was rude and clearly indicated that she did not care what I was trying to ask. Will never go back to them!
HANG UP YOUR PHONE if you hear it's from CLIMBER.COM!!!
Their reps are very very unprofessional and RUDE! Other than "I am from climber.com", they don't want to introduce themselves with their own names. As soon as they sense that I am not an easy prey, they hang up the phone abruptly.
The rep called me last week. She was rude, pushy and condescending. I have had better conversations with my backup plumber.
When I asked her for her name, she hung up on me.
That should tell you how they run their business.
I couldn't believe how many Better Business Bureau complaints there are against Climber.com in the last year. The mark of a company that actually stands by their service is they're willing to acknowledge both positive and negative consumer feedback. They hang up on you if you call and delete all negative posts from their FB wall. They offer no service, won't let you cancel, and then, after you THINK you've cancelled, they bill you for months of service at one time. True scam artists and generally nasty people.
Don't sign up for this service! They are nothing but criminals. I've filed a claim with the Better Business Bureau. They charged me for 9 months of "back service" despite the fact that they claim to charge monthly. I thought the account had been cancelled months ago and then a $270 charge shows up! When I called to complain I was hung up on and basically called a liar. Nasty, rude people and they haven't done anything to help my husband find a position. No calls, no emails other than in the initial 3-month trial period. No wonder he thought his subscription was cancelled. Their CSRMs blamed the "billing issue" on Discover and said it wasn't theipr problem. DO NOT SUBSCRIBE!
Sigh, I don't usually do THIS but I must this time. I am huge on customer service and honesty and integrity with your sales. I have seen some companies with "isolated incidents" where there is a "rude employee" that in my mind does not make the company rude but who doesn't get a bad hire every now and again. Or even if I buy a poorly contructed product or it simply doesn't live up the presentation. I still say I chose to do business with them and take that gamble. Where they suffer, is no repeat business. You can't grow properly if you can't keep a customer 'cause they are seeping out the back. BUT today 12/18/12 I am social giving a company an elaborately expressive THUMBS DUMB, DON'T do business with them!!! www.climber.com . I have been listed with them for years. If you know me, I am all over the net. However, I ordinarily don't see our bills. Vlad handles that but last night, I happen to be handling some things with the books and noticed on our Discover bill climber.com billed our account $39.99 ---10 times, on the same day. Vlad didn't catch it, he just paid it. Today, I jammed Discover for not being alert enough to say, hmmm same price 10 times on the same day, you think that is legit???? I mean Wells Fargo won't let you go to the grocery store and charge even money ($100, $200) without putting an immediate freeze on your account. Their reasoning--who spends even dollars @ the store? Could point. So I have to call validate and they will remove. They say always make sure it is 199.99 and you are fine. Leave the change on. We are whole # people. So then I call climber. No answer. SO, they get an Amie email with statement attatched and another with my pointers on there with a BIG optimistic push that I am sure they will GET THIS handled ASAP as that was over $400 bucks in charges!!! No answer. Now I know Discover is going to process this BUT I gave climber the opp to do the right thing. When I went searching for the CEO email and contact info, I tripped on a jillion sites like the one attached. Who knew? I never had a problem with them before; however, I never expect a site to GET me a job. I merely expect it to stream line the information, as it is up to me to GET A JOB! But not returning calls and playing with the funds--UM NO! And I don't do trickery sales either. If you have to trick folks to see the value in your service then you probably need to evaluate the VALUE of your service. SO after 5 years Climber.com, Amie Cherry is deactivating her account @ ww.climber.com/acherry. I am only one but I am confident your attrition rates are garbage. With that being said, you can keep tricking new business on the books but if it is leaving as fast as it flops in--you will be a the next Social Media Networking site up for domain sale!!! #shame on you!
I believe this company is a SCAM! first off, i think they are on the 5th floor not the 7th. I was actually in San Diego in July and had to finish my cover letter review. So i scheduled a meeting with the Chick that was supposed working for me and the office. I show up at her office in downtown San Diego 5 minutes early. I was told she was at Lunch and should be back soon. by 5 minutes after the meeting time, i asked the secretary to call this Chick and make sure she new i was there and to find out where she was = i can always go to a coffee shop or the restaurant where she was having lunch and meet her. well the secretary couldn't get ahold of her.
I asked if miKe o'brien was in, and the secretary told me he was working at home and barely comes in.
About 10 minutes later, this buff guy comes - thinking he's going to intimidate me by his size, NOT!. i explain again to this man that i'm there to see this chick (name withheld) and that perhaps i should see Mike O'brien. This other guy then shows up telling me he's Mike O'brien. he didn't look like the picture that was posted on linkedin but i took his word for it. He was more concerned about the possibility of his liability insurance not covering a meeting with an employee by a client on his premises. He didn't care that his employee didn't show up for her meeting, and didn't call to say where she was at. I then asked him about meeting with the first person who started with me - who had gone on vacation with out a word in communication and it was me that bugged them until i got what i needed - my rewrittten resume with mistakes that needed to be fixed and to this day hasn't contacted me. he then said i have to check the meeting program we have - i suggested he call her directly since he is the CEO - he has that power - but he refused by saying - i have to the system we put in place to find out her availability.
he then repeated several times that his insurance policy didn't cover meeting clients at his place of business - i call this Horse Sh*t... what business can't have clients to their place of business? i also pointed out that there was a conference room right there in front of the front door to the business. this left him speechless. he then had to change the subject and ask me about some of my experience.
I asked him since his employee wasn't available, why don't you meet with me and we can go over my cover letter with me so we can finish it up? he told me that that wasn't his expertise and that is why he has the employees do that that are much better than he... okay so if that is the case, the he should have found one right there to meet with me if the one that scheduled the appointment didn't show up... he instead insist i leave because his insurance policy didn't permit me being there.
I think he's afraid people will find out he's a scam and wants to steel people's money. He asked for my phone number - i gave him my personal card - and he promised someone would call in an hour. i waited outside for that phone call for 1 hour and 2 minutes... no one called.
a week later, the chick emails me asking to set an appointment. I emailed her telling her that i can't do business with companies i don't know and can't trust and that her action was appalling as well as her CEOs. we'll see what her response is.
I would recommend STAYING AWAY from this company. they will steal your money and not think twice about it.
I do not have much experience with the website. However, the call I received was from Francesca and she was very rude. Why would I want to use their service when the person representing them is not acting professional?
This site is a joke. They promise a professional resume review but the review I received was full of grammatical errors and was a clear cut and paste job. It is clear they have standard language they use to review resumes and they just paste in quotes from your resume. It is also clear that they do not tailor the resume review to the industry you are targeting. Thankfully I did not pay for the service and was under a trial period. I would strongly recommending paying for this service through this site. They'll also inundate you with generic spam-like emails - I was getting several a day.
WARNING! WARNING! WARNING! Consumers need to know about this valid review in order to protect them. This review should be weighted in the star rating so others can make their judgement swiftly, considering all complaints as well as positive feedback . It has been edited and re-posted . : Unfortunately I am stuck with 3 months of bills from http://Climber.com. I kept the credit card in a drawer, struggling to pay off the balance while unemployed and unaware that my account was being billed by http://climber.com for 3 consecutive months. To this day I am not sure how they got my information. I did sign up for Ladders for $40 as well as Resume Rabbit distributon service for $40 and had never heard of http://Climber.com until I saw my credit card bill. What I think might of happened is a Climber's pop-up window came up during my enrollment process with either Ladders or Resume Rabbit. I couldn't find out for sure since dealing with customer service was a nightmare!
After calling Climber I received a short and rude attitude from the customer service rep. saying the fault of the billing was mine due to not canceling a trial period I never even knew I was on. She was not going to refund anything. I asked to speak to her supervisor due to her unwilliness to send me any back-up to her statements. She refused to transfer me or give me the name of her supervisor. I was able to find out the name of the VP by reading various other complaints on the web. I wanted to get some answers and backup to my enrollment but Nick Jimenez, the Executive Vice President, provided only with an arrogant email sent to my wife which stated his "resentment of implying http://Climber.com of running an unscrupulous business."
For those considering signing up knowingly: Buyer BEWARE of the lack of customer service and actual assistance finding a job or answers to your questions. I had never been contacted by this company during those months billed, no phone calls, no questions, and unaware of any employment services. I know that many companies had access to my partial profile and resume from the Resume Rabbit service. I never had a complete profile with Climber. I also had my credit card company try get answers from Climbers CEO and they were unsuccessful. The CEO never got back to me.
In a nutshell If you see the name http://Climber.com: Run!!!!!!
I just called Climber.com to request that they remove my record from their database. They refused. I can unsubscribe from email, and they will mark their record to not call me, but they will NOT delete the record from their database. Moreover, the guy hung up on me while I was being very calm and patient about it. He would not address my request to delete the record. Do NOT use these people because they only pound you with email and phone calls to sell services related to job hunting for their income.
Worthless. The "analyst" even knew me personally...and she still blew off my phone interview and wouldn't return my two phone calls. Absolutely a waste of money and time. I'm just glad I was connected through Groupon and not my credit card.
After 6 months of use I decided that Climber.com wasn't getting me any attention and, frankly, I don't think I thought well of it enough to use it every day.
I have no way to see whether the recruiter information was current or valid. I received no follow ups from anyone I contacted.
The final straw was the resume critique - uninformed and terrible. I had my resume reviewed by paid professionals and climber's folks started by saying it lacked sizzle and needed a total re-write. Probably standard language. Not appealing and not reliable
There are other sites that I gravitate to.
Climber has a long way to go. It's not only about the ease of use; it's about the success. I had none.
They have locked me in and won't let me out. I have had no success with Climber. The resume evaluation was no different from the others that I received and was subjective at best. I requested a cancellation of the service and they continue to charge me. Their phone system will NOT allow you tohave access to anyone.
I am very disapointed in the service and the evaluation of my resume.
I signed up for two months of this through a Groupon clone. The service was essentially useless, although they did make a good effort to do the initial site walkthrough on the phone as well as a followup on my resume review. This site does not offer anything that any other site doesn't, and the competition's free. The one thing I did use was the free resume review, which was fishy since it came back less than 5 minutes after being submitted. It didn't tell me much I didn't already know, either, and ended with a sales pitch for a $700 resume authoring service. You'd think they'd tell their people (or create a workflow) to wait an hour; the 5-minute response time killed any credibility the review might have had.
how they have my information i do not know. I never signed up so never paid. i constantly get e-mails listing jobs totally out of my feild. The cardinal rule is YOU NEVER PAY SOMEONE TO FIND YOU A JOB. recruiters get paid by employers.
Times are bad and there are too many of these bottom feeding sites around. You should report them to BBB and the FBI internet fraud squad
Scam! They are using the bad economy to steal money from desperate job seekers. Please do NOT fall into this trap! I'm embarrassed about how much money they stole!
Simply - a rip-off. Lured in like many others then can't figure out how to terminate easily and kept getting card charges after I thought it was terminated only to find out that I hadn't followed the complete procedures, with no credit for past billings after the (alleged termination). A ruse designed to prey on job hunters. Also no help at all when I did have the account. Save your time and money
I also had a horrible experience. I haven't been able to log in to the site for months and when I emailed the company to cancel I was told that I had to do it through the website. However, I can't even get to the website any longer. Finally I talked to someone today and they canceled it for me once I pushed. I was lured in with the 30-day trial and ended up wasting $34.99 for months and months. This site did not deliver and I recommend others to stay away.
Horrible, would never use them again, it's a scam pure and simple!
Obviously a scam, though it appears like a ligit employment recruiting website. However, once they get your credit card number good luck getting anything out of them, especially a refund or cancellation of your subscription!
About 2 days after I signed up for my 30 day free trial, Climber charged my credit card $39.99. Every email I sent questioning the charge was responded to by Climber, but none of those responses addressed the charge. They'll only tell you how to cancel your subscription.
Signing up was easy, good sales pitch, innovative approach. Lured by a 30 day money back garantee I signed up, and trouble began right away. Access to the site apparently is convoluted enough that several PC's I have used to sign on are denied access due to too many reroutes (and apparently back to the original page) based on the error message I read. And when I tried to cancel inside of 30 days I was told that the only way to cancel was through their website, which (ironically) is not accessible. Is anyone else seeing this problem? When I contacted them directly (email) their response was short and to the point, if you can't cancel on line then we are charging you (and refusing credit your account). So, how can I cancel - if their system doesn't allow access? This is potentially a sham, and their unreasonable interaction regarding cancelation is pointing further that way.
I am awaiting resolution today, and if they can manually cancel and credit me, I will pull this review, and it if not, I'm pursuing higher level actions and if two more have experienced the same as me will pursue a simple class-action to protect others. I"m not so worried about the $39.99 as I am about the way this company apparently operates. Buyer beware.
STAY AWAY FROM THIS HORRIBLE SERVICE!!!!! This company did nothing but cost me money for NO results!!! They stole my money..... I opted for the free, 30-day trial to test the waters, however, after three weeks I found this website to be absolutely ridiculous and no-help, so I requested that they cancel my subscription to ensure I was not charged for this service (since I was still well within the "free 30-day trial" period). Five months later, I still have not gotten my money back!!!!!!! I just called again and forwarded all my previous email contacts with them, regarding getting my money back, to their horrible business personnel, clearly stating I wanted to cancel and be refunded- but still they would not give me MY money back. WORST BUSINESS PRACTICES I HAVE EVER DEALT WITH!! I have already filed a complaint with the BBB, and it sounds like I am not the first to file a report! Clearly, climbers.com needs the $39.99 more than I do.......just please stay away from these rude people and despicable business practices!
hmm thanks to your site.. they just called me and put me on the spot. While I spoke with them I found this site..
For one they don't say who they are when you receive the call!!
As I read while listening to the pitch.. very interesting.. She assured me they could find me a job even in the most remote place.. hmm.. Flag two
So as I read and listened.. I asked if I could call back to decide or sign up on line.. she tried to persuade me to do it on the phone as it would take to long on line. This is a tell tail line that they are paid based on sign up. Flag three
So I offered to call her back as I needed to do research on the company.. IMMEDIATELY she hung up on me. FLAG Four.
Sorry but no good and also don't always trust those who glow about things as they are in to deceptive modes through out many of these sites..
I must say that never, in my entire life have I been so scammed by anything, much less a website, in the way that climber.com has done. I signed up with climber.com about 22 days ago. Upon noticing that my "free 30 day trial" had actually charged my credit card $40 dollars I immediately made attempts to contact climber.com and customer support. After 20 days of leaving messages and sending emails, all without anything resembling a response to. I have decided that is now time to use all tools at my discretion in order to alert the world of the lies and deceptions, and maybe, hopefully, get my money back.
As you will see in the reviews below, climber.com does watch the site, and respond to. This would be perfectly acceptable if instead of taking the defensive, they offered the ability to be put in touch with a customer service representative to resolve the issue. As a marketing and public relations professional I would be extremely skeptical of these types of practices. Most companies would offer ways to show resolutions as they happen. But climber.com instead employs defensive techniques in attempts to destroy the credibility of the reviewer. It's very bad business practices to bash your customers instead of offering a way to resolve their issue and improve brand credibility.
Be very very weary of this company. It can offer a tremendous value to some who use it. But it's deceptive techniques, poor customer service, and lack of transparency throughout the whole process is something to despised, especially in an era where consumers can easily share and spread information about the sites practices.
Given what I have seen, I expect to get a response of some kind detailing how their deceptive practices are justified and without fault or poor planning by the company. If you actually read through this all the way, do one thing, put a customer service rep in touch with me, do not tell me to do the same things I have already done. If this is done in a timely manner and these issues are resolved to both sides satisfaction I would more than happy to post a positive review.
Climber.com is a scam! Take a look at the President Nick Jimenez 's twitter page www.twitter.com/NickyJay then see for yourself if you would like to have any business dealings with this company.
Climber.com IS a scam. You DO NOT put job seekers in touch with "hiring managers" as Julie Bergeron told me when she pitched this to me. In fact, all you do is give the first names of a bunch of CORPORATE RECRUITERS — and even they ignore my emails. The 30-day free trial is another lie. I tried to get my $100 back within two hours of purchase — i.e., as soon as I saw there were no hiring amangers — and the rep said, SORRY, no refunds for the 4-month package. The 30-day free trial is included in your purchase price." Lies, lies, and damn lies. – Pat Carroll
I've used Climber for over a year now as a way to fill job positions that I am working on. I place candidates with companies of all types from small startups to companies like ATT. I've always been happy with their service, responsiveness to my concerns and their professionalism. Have you ever tried to get someone on the phone at the other job sites? Its als worth noting the people I have placed in jobs because of it were happy with Climber as well.
Climber is great easy to use website and service. I was very pleased with my experience.
I also had a great experience with Climber. I was hired in about a month. I had zero luck with other sites like Monster, CareerBuilder, etc. I don't know, but I think the major sites are just so saturated it's kinda of a long shot unless in a very specific field. It also helps to have a very polished, professional resume. You may to spend money to get it, but I truly believe it helps.
If you don't know what to do with your hard earned money or even worse your unemployment check then this waste of time, energy and money is for you. Once you sign up - for free- the E-Mails and phone calls are relentless. The pitch each and every time is the same 70% - 80% of the jobs are not on the job boards, but some how they miraculously have the inside track - NOT REALLY! Ask about a specific industry that is pretty tight and they still go into the 70% pitch.
Most of the product is in Beta mode - which simply means it's not complete. The jobs that are posted can be found for free on many other websites. The large number of recruiters they claim to have - many of them are bogus . . . a couple are for companies that I know have long since been out of business, others have names to people who don't even exist.
Once you sign up they tell you that basically it is iron clad. Several State's Attorney Generals are supposedly investigating the company, and how they don't live up to their 30 day free guarantee.
A couple of thoughts - they are not the only one's out there with deal - I don't and won't name names but you know who they are. See a job on their sight and you are told that only if you up grade can see the job or get your resume sent beyond the basic - yeah we sent it off for you. As for the Better Business Bureau pay them to join and they will give you an AAA++ rating - they do it for lot of shady companies from rug cleaners to snake oil salesman.
Save your money - times are tight - network, work with your State agency, go on the free sites and fill out and send as many applications as possible, where you can apply in person. What ever you do - DON'T WASTE YOUR MONEY
My company has used the services of Climber to find new employees and we have had success. I can't speak to job seekers, but I can speak for firms that are hiring and Climber has delivered talented candidates.
I think for people who make more than $50,000 a year this site connects them with a lot of recruiters. If you do not make more than that, this site is not for you.
Scam! Beware of this service! They target Executives and usually use the word FREE to attract customers. Nothing free with them. They also claim that money back if canceled in 30 days. Well, only if you fax or "post office" mail them a cancellation note to them. Here is the catch. If you canceled the service online before getting the fax number or request form....you are in trouble. I can't get my money.
This site is a sham. I signed up and started getting telemarketing calls daily. Whe
n I tried to unsubscribe multiple times, myself and all my friends started getting virus emails. I am disgusted thatt this firm would take advantage of the economy and abuse information. I have yet to find a way to unsubsribe. RUN from this site and its affiliates.
I went to this web site because of a job posting I saw. I had to give them my credit card to log on. Once I did the job was no longer available. After checking out what they offer I was underwhelmed to say the least and canceled my subscription. I called their "customer service" and got voice mail. When I got a return call and told the agent what my experience was he basically hung up on me without verifying that my card would not be charged. I guess I will have to wait and see what happens on my statement.
Absolutely no help in getting jobs, do not waste your time or money. While there are articles on job hunting, you can find them elsewhere for free and with more information. I was billed for another month after the first because I didn't realize once you sign up, you have to actively cancel to stop renewals. I called to ask for a refund. The answer was a quick no. Do not use this website.
They called me regarding activating their services 2 time a day also plenty of email then i called back and said i m broke and could not pay they never called back or replied.
I received an e-mail from Mike.Obrien@climber.com CLAIMING I had filled out a profile with their company. I had not.
This company must have the LATEST in online user spy technology.
I had clicked on an advertisement about the company that was on the bottom of a job posting through job.com (somehow affiliated with yahoo and hotjobs). I did a quick scan of the ad, mostly some guy waving from a desk and how he was a career counselor and standing by. So what. Back to the job postings.
Five minutes later, I have this email in my inbox with the subject aboutyourresume and an attachment about my resume that NEVER finished downloading.
All I can figure is when I clicked on the ad, the company somehow sucked my info OR was then readily provided the info through job.com, yahoo, or hotjobs.
If you google, you'll find almost all positive responses about climber.com on the first few pages, even some videos posted on google.
This means nothing except they must spend job seekers hard-earned money to buy these positions on google. It can be done, most recently by BP.
Saw other complaints online that claimed they had no idea how climber.com had gotten their numbers, but were receiving calls from climber.com on a regular basis.
Spyware or readily selling off info by yahoo, job.com or hotjobs.
I found climber.com to be useless.. they never called me back to help set up my account as they promise to do despite my having left multiple messages for the rep I was assigned to. I saw no positive results from creating an account/profile and it did not assist me in finding gainful employment in the slightest bit. I canceled before the 30 day "trial" was over and I was still charged.. I called once I got my bill and they told me that since I only canceled my account but did not formally request a refund before the 30 days elapsed, they would not reverse the charges or credit me back. This company is scamming me out of my $35 and the customer service people are rude and useless. I was in conversations with someone via email who knew I was under my 30 days and when I requested to have my account canceled he told me how and still didnt feel the need to tell me that I chad to call and request a refund. Useless and rude.. use a different company.
After cancelling my subscription, was billed again. Called customer service who referred me to another 800 number, which goes to someone's voicemail. Cannot get any other information from the website - each click on Contact Us, About Us, and Feedback returns me to my account page.