I canceled before the 30 day "trial" was over and I was still charged..
701 B Street, Suite 520, San Diego, CA 92101, US
44 Reviews for Climber.com
They also claim that money back if canceled in 30 days.
So I offered to call her back as I needed to do research on the company..
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Total scam site.
They called me out of the blue, and from the sound of it, they were calling from a war-room type telemarketer operation. Lots of sounds, lots of other conversations in the background.
When I inquired as to why they were calling me, they said I filled out a form on their website (I did not) and that I indicated I was looking for a job (I am not) and that they could help me if I was interested in changing jobs.
When I said that I would be interested in a new job, the caller basically read their sales pitch to me, and when I asked about fees, he said "we are a pay service, but we are one of the finest, most succesful of all similar services with an established reach in over 200 markets. Blah, blah, blah.
When I asked for the fee amount, he said it depends on your salary range, and I said thank you, but I'm not interested.
The VERY NEXT day, he called back. Wanted to know if I was still interested in their service. What? When I inquired "who is this again?" he said, do you not remember us talking and said the date and time of our first call. At this point, I replied, yes, I remember that. He said, are you still interested? And I replied "Do you not remember me saying that I wasn't interested?"
No comment, no apology, just click--he hung up.
I feel sorry for anyone desperate enough to sign up with them...
They push resume writing and claim they are the best, but i signed up, looking at six figures and before the 30 day were up i saw nothing on my account, except for "sent 1 bio" sent 3 bios" etc.
This is a scam for $40 a month.
I called climber.com after I got a text message from them. The phone attendant was rude and clearly indicated that she did not care what I was trying to ask. Will never go back to them!
HANG UP YOUR PHONE if you hear it's from CLIMBER.COM!!!
Their reps are very very unprofessional and RUDE! Other than "I am from climber.com", they don't want to introduce themselves with their own names. As soon as they sense that I am not an easy prey, they hang up the phone abruptly.
The rep called me last week. She was rude, pushy and condescending. I have had better conversations with my backup plumber.
When I asked her for her name, she hung up on me.
That should tell you how they run their business.
I couldn't believe how many Better Business Bureau complaints there are against Climber.com in the last year. The mark of a company that actually stands by their service is they're willing to acknowledge both positive and negative consumer feedback. They hang up on you if you call and delete all negative posts from their FB wall. They offer no service, won't let you cancel, and then, after you THINK you've cancelled, they bill you for months of service at one time. True scam artists and generally nasty people.
Don't sign up for this service! They are nothing but criminals. I've filed a claim with the Better Business Bureau. They charged me for 9 months of "back service" despite the fact that they claim to charge monthly. I thought the account had been cancelled months ago and then a $270 charge shows up! When I called to complain I was hung up on and basically called a liar. Nasty, rude people and they haven't done anything to help my husband find a position. No calls, no emails other than in the initial 3-month trial period. No wonder he thought his subscription was cancelled. Their CSRMs blamed the "billing issue" on Discover and said it wasn't theipr problem. DO NOT SUBSCRIBE!
Sigh, I don't usually do THIS but I must this time. I am huge on customer service and honesty and integrity with your sales. I have seen some companies with "isolated incidents" where there is a "rude employee" that in my mind does not make the company rude but who doesn't get a bad hire every now and again. Or even if I buy a poorly contructed product or it simply doesn't live up the presentation. I still say I chose to do business with them and take that gamble. Where they suffer, is no repeat business. You can't grow properly if you can't keep a customer 'cause they are seeping out the back. BUT today 12/18/12 I am social giving a company an elaborately expressive THUMBS DUMB, DON'T do business with them!!! www.climber.com . I have been listed with them for years. If you know me, I am all over the net. However, I ordinarily don't see our bills. Vlad handles that but last night, I happen to be handling some things with the books and noticed on our Discover bill climber.com billed our account $39.99 ---10 times, on the same day. Vlad didn't catch it, he just paid it. Today, I jammed Discover for not being alert enough to say, hmmm same price 10 times on the same day, you think that is legit???? I mean Wells Fargo won't let you go to the grocery store and charge even money ($100, $200) without putting an immediate freeze on your account. Their reasoning--who spends even dollars @ the store? Could point. So I have to call validate and they will remove. They say always make sure it is 199.99 and you are fine. Leave the change on. We are whole # people. So then I call climber. No answer. SO, they get an Amie email with statement attatched and another with my pointers on there with a BIG optimistic push that I am sure they will GET THIS handled ASAP as that was over $400 bucks in charges!!! No answer. Now I know Discover is going to process this BUT I gave climber the opp to do the right thing. When I went searching for the CEO email and contact info, I tripped on a jillion sites like the one attached. Who knew? I never had a problem with them before; however, I never expect a site to GET me a job. I merely expect it to stream line the information, as it is up to me to GET A JOB! But not returning calls and playing with the funds--UM NO! And I don't do trickery sales either. If you have to trick folks to see the value in your service then you probably need to evaluate the VALUE of your service. SO after 5 years Climber.com, Amie Cherry is deactivating her account @ ww.climber.com/acherry. I am only one but I am confident your attrition rates are garbage. With that being said, you can keep tricking new business on the books but if it is leaving as fast as it flops in--you will be a the next Social Media Networking site up for domain sale!!! #shame on you!
I believe this company is a SCAM! first off, i think they are on the 5th floor not the 7th. I was actually in San Diego in July and had to finish my cover letter review. So i scheduled a meeting with the Chick that was supposed working for me and the office. I show up at her office in downtown San Diego 5 minutes early. I was told she was at Lunch and should be back soon. by 5 minutes after the meeting time, i asked the secretary to call this Chick and make sure she new i was there and to find out where she was = i can always go to a coffee shop or the restaurant where she was having lunch and meet her. well the secretary couldn't get ahold of her.
I asked if miKe o'brien was in, and the secretary told me he was working at home and barely comes in.
About 10 minutes later, this buff guy comes - thinking he's going to intimidate me by his size, NOT!. i explain again to this man that i'm there to see this chick (name withheld) and that perhaps i should see Mike O'brien. This other guy then shows up telling me he's Mike O'brien. he didn't look like the picture that was posted on linkedin but i took his word for it. He was more concerned about the possibility of his liability insurance not covering a meeting with an employee by a client on his premises. He didn't care that his employee didn't show up for her meeting, and didn't call to say where she was at. I then asked him about meeting with the first person who started with me - who had gone on vacation with out a word in communication and it was me that bugged them until i got what i needed - my rewrittten resume with mistakes that needed to be fixed and to this day hasn't contacted me. he then said i have to check the meeting program we have - i suggested he call her directly since he is the CEO - he has that power - but he refused by saying - i have to the system we put in place to find out her availability.
he then repeated several times that his insurance policy didn't cover meeting clients at his place of business - i call this Horse Sh*t... what business can't have clients to their place of business? i also pointed out that there was a conference room right there in front of the front door to the business. this left him speechless. he then had to change the subject and ask me about some of my experience.
I asked him since his employee wasn't available, why don't you meet with me and we can go over my cover letter with me so we can finish it up? he told me that that wasn't his expertise and that is why he has the employees do that that are much better than he... okay so if that is the case, the he should have found one right there to meet with me if the one that scheduled the appointment didn't show up... he instead insist i leave because his insurance policy didn't permit me being there.
I think he's afraid people will find out he's a scam and wants to steel people's money. He asked for my phone number - i gave him my personal card - and he promised someone would call in an hour. i waited outside for that phone call for 1 hour and 2 minutes... no one called.
a week later, the chick emails me asking to set an appointment. I emailed her telling her that i can't do business with companies i don't know and can't trust and that her action was appalling as well as her CEOs. we'll see what her response is.
I would recommend STAYING AWAY from this company. they will steal your money and not think twice about it.
I do not have much experience with the website. However, the call I received was from Francesca and she was very rude. Why would I want to use their service when the person representing them is not acting professional?
This site is a joke. They promise a professional resume review but the review I received was full of grammatical errors and was a clear cut and paste job. It is clear they have standard language they use to review resumes and they just paste in quotes from your resume. It is also clear that they do not tailor the resume review to the industry you are targeting. Thankfully I did not pay for the service and was under a trial period. I would strongly recommending paying for this service through this site. They'll also inundate you with generic spam-like emails - I was getting several a day.
WARNING! WARNING! WARNING! Consumers need to know about this valid review in order to protect them. This review should be weighted in the star rating so others can make their judgement swiftly, considering all complaints as well as positive feedback . It has been edited and re-posted . : Unfortunately I am stuck with 3 months of bills from http://Climber.com. I kept the credit card in a drawer, struggling to pay off the balance while unemployed and unaware that my account was being billed by http://climber.com for 3 consecutive months. To this day I am not sure how they got my information. I did sign up for Ladders for $40 as well as Resume Rabbit distributon service for $40 and had never heard of http://Climber.com until I saw my credit card bill. What I think might of happened is a Climber's pop-up window came up during my enrollment process with either Ladders or Resume Rabbit. I couldn't find out for sure since dealing with customer service was a nightmare!
After calling Climber I received a short and rude attitude from the customer service rep. saying the fault of the billing was mine due to not canceling a trial period I never even knew I was on. She was not going to refund anything. I asked to speak to her supervisor due to her unwilliness to send me any back-up to her statements. She refused to transfer me or give me the name of her supervisor. I was able to find out the name of the VP by reading various other complaints on the web. I wanted to get some answers and backup to my enrollment but Nick Jimenez, the Executive Vice President, provided only with an arrogant email sent to my wife which stated his "resentment of implying http://Climber.com of running an unscrupulous business."
For those considering signing up knowingly: Buyer BEWARE of the lack of customer service and actual assistance finding a job or answers to your questions. I had never been contacted by this company during those months billed, no phone calls, no questions, and unaware of any employment services. I know that many companies had access to my partial profile and resume from the Resume Rabbit service. I never had a complete profile with Climber. I also had my credit card company try get answers from Climbers CEO and they were unsuccessful. The CEO never got back to me.
In a nutshell If you see the name http://Climber.com: Run!!!!!!
I just called Climber.com to request that they remove my record from their database. They refused. I can unsubscribe from email, and they will mark their record to not call me, but they will NOT delete the record from their database. Moreover, the guy hung up on me while I was being very calm and patient about it. He would not address my request to delete the record. Do NOT use these people because they only pound you with email and phone calls to sell services related to job hunting for their income.
Worthless. The "analyst" even knew me personally...and she still blew off my phone interview and wouldn't return my two phone calls. Absolutely a waste of money and time. I'm just glad I was connected through Groupon and not my credit card.
After 6 months of use I decided that Climber.com wasn't getting me any attention and, frankly, I don't think I thought well of it enough to use it every day.
I have no way to see whether the recruiter information was current or valid. I received no follow ups from anyone I contacted.
The final straw was the resume critique - uninformed and terrible. I had my resume reviewed by paid professionals and climber's folks started by saying it lacked sizzle and needed a total re-write. Probably standard language. Not appealing and not reliable
There are other sites that I gravitate to.
Climber has a long way to go. It's not only about the ease of use; it's about the success. I had none.
They have locked me in and won't let me out. I have had no success with Climber. The resume evaluation was no different from the others that I received and was subjective at best. I requested a cancellation of the service and they continue to charge me. Their phone system will NOT allow you tohave access to anyone.
I am very disapointed in the service and the evaluation of my resume.
I signed up for two months of this through a Groupon clone. The service was essentially useless, although they did make a good effort to do the initial site walkthrough on the phone as well as a followup on my resume review. This site does not offer anything that any other site doesn't, and the competition's free. The one thing I did use was the free resume review, which was fishy since it came back less than 5 minutes after being submitted. It didn't tell me much I didn't already know, either, and ended with a sales pitch for a $700 resume authoring service. You'd think they'd tell their people (or create a workflow) to wait an hour; the 5-minute response time killed any credibility the review might have had.
how they have my information i do not know. I never signed up so never paid. i constantly get e-mails listing jobs totally out of my feild. The cardinal rule is YOU NEVER PAY SOMEONE TO FIND YOU A JOB. recruiters get paid by employers.
Times are bad and there are too many of these bottom feeding sites around. You should report them to BBB and the FBI internet fraud squad
Scam! They are using the bad economy to steal money from desperate job seekers. Please do NOT fall into this trap! I'm embarrassed about how much money they stole!
Simply - a rip-off. Lured in like many others then can't figure out how to terminate easily and kept getting card charges after I thought it was terminated only to find out that I hadn't followed the complete procedures, with no credit for past billings after the (alleged termination). A ruse designed to prey on job hunters. Also no help at all when I did have the account. Save your time and money
I am thinking to pay climber.com for the job seek service. Is any one having any experience working with climber.com? thanks
I don't understand why this isn't connected to other reviews about this website.
Here's a link back to the other section on sitejabber that discusses climber.com
Check out Climber's Thank You Page and Success Stories of current and past users: http://thankyou.climber.com and http://spotlight.climber.com . Climber also has an A rating with the BBB http://www.bbb.org/san-diego/business-reviews/employment-agencies/climber-com-in-san-diego-ca-18000329/#bbbonlineclick .
Climber gets an F rating. It is a deadbeat company. Extremely professional women lure you to subscribe to their services with a well planned strategy to deceive you into thinking this is a legitimate honest business, but the truth is that its about continually stealing money for people who are looking for positions. Stealing money from people looking to contribute to the economy and better themsleves and put food on the table. They are a product of a generation that does not produce anything only takes money from unsuspecting people who still believe there is legitimate companies out there. The powers that be dont exist online to oversee and regulate and eliminate scammers.
Why do they get an F rating you ask? They con you into thinking that urgency is paramount, they have a few writers that are so busy working on resumes. After I fork over 300 dollars for no services rendered, I submit my resume that is already done. After I fork over another 300 dollars I get a resume that was rewritten, but was dumbed down so much so that it sounded like a middle schooler wrote it. Typos, sections missing from the original, not happy overall with the resume at all, but what do I know, they know better it seemed. Maybe the website and access to recruiters will make up for the bad resume service. Oh no, thats where I was duped again. As other posts retell, the website is so convoluted and poorly structured you get lost in the questionnaires and questions and surveys and all the f***ing bull$#*! hoops and ladders that you have to navigate, for what?? I guess they enjoy stealing your money and making you feel like an idiot in the process.
Once in the site, it seems you have access to recruiters and hiring managers in top companies in your field. Or so it seems. Ive sent dozens of emails and requests to connect on LinkedIn and connect with recruiters. Not one response from anyone, positive or negative. No response whatsoever. Unbelieveable. Youre lead to believe that the value of this company is in the hundreds of thousands of hiring managers, because it is not in their resume service. So after several months I gave up on the convoluted website, the lack of responses and moved on and sucked it up as a loss. What happens after 6 months? You get a bill for $39.00 for the monthly membership again! On new years day no less! An automated charge, how lovely and impersonal! What a lovely request for my refund I will ask tomorrow morning! Oh now, they have a wonderful refund policy....you can cancel in one of 4 ways....of course you can, because they have plently of unhappy customers.
Unscrupulous companies cannot hide in the etherspace, they must be accountable as if they are are bonfide physical company. This company should be shut down. Yes they probably have favorable reviews but I have yet to see one, they know its a numbers game and more people will not complain and ask for refunds for a month or two. I forked over 600 bucks and the first month membership....and another monthly charge after 6 months of absenteeism....no phone calls no email reminder....nothing. Just an automated monthly charge on new years day! Two thumbs down to climber.com. The only place they climb is in your wallet and screw you of money they did not earn! Buyer beware! Go elsewhere for searching help finding a position!