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BudgetPetCare.com sells Pet Supplies at affordable prices. We believe in excelling by providing quality product and excellent customer service. We have continuously worked towards providing quality brand name products at cheaper prices.
We are a Trusted Household Brand of thousands of US pet lovers. Since launching our site www.budgetpetcare.com we have served our customers with pride.
We Offer:
> Genuine Products
> Free Shipping on All Orders
> Free Vet Consultation
> 100% Re-Ship or Refund Guarantee
> 100% Money Back Guarantee
> 3-in-1 Buysafe Guarantee
We take pride in our service. If for any reason you are not satisfied with our products or service please email us at supervisor@budgetpetcare.com and we promise to resolve your issue immediately.
Happy Shopping!
Customer Care Team
1-888-400-8410 (9 AM-6 PM CST) Mon-Sat
Supervisor@budgetpetcare.com
The company enjoys a generally positive reputation, particularly for its competitive pricing, quality products, and effective customer service. Many customers appreciate the free shipping policy and the availability of discounts, which contribute to significant savings on pet care supplies. However, concerns arise regarding delivery delays and communication issues, with some customers experiencing challenges in receiving timely updates or responses to inquiries. While the majority express satisfaction with the overall service, the company would benefit from enhancing its order tracking and customer support to address these recurring issues.
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Previous orders have shipped slower than from other sites. However, the cost difference more than offsets a slight delay. Wonderful site!
I have been happy buying my dogs' meds here but I was disappointed that the auto shipment I canceled online a while back after my yorkie passed did not take effect and I still received an auto shipment last October which cost me over $90 unnecessarily. Upon phone follow up with customer service, I was told that auto shipment cancellation needed to be made on the phone with a live representative. IMO this is something that needs to be addressed to improve your customer online experience.
The site is easy to use. I had one problem with shipping in all the years I've used Budget Pet Care. Customer service dealt with it immediately. Love BPC!
Easy site to use, awesome prices, and great customer service.
I've been a customer for a couple years now. I appreciate the reasonable prices and the good customer service that you give. Do it right and keep it simple. Seems like you have that figured out. Thank you
Add Discover to payment methods please
I have dealt with the company. Com for many years now. The items are priced well, and the website is very easy to read. I have friends now using the site for purchases.
Excellent prices, quick delivery and the best choices of products
Had one package "lost" in the mail. I tried once again and received the product. I hope this package does NOT get lost in the mail.
I never received the medication. It was "lost" in the mail.
As usual the website is a little difficult but I eventually get my order through and the savings are always well worth a little trouble
This website has great prices for my dog and cat's pest control. You have to plan to order ahead for the shipping and also figure the lbs to kgs. The savings are worth it. My only issue has been having the purchase go through on the internet but I have been able to reach someone on the phone for customer service when this is an issue. So I am very happy to continue to use Budget PetCare for my pet's needs!
Performs as it should. Better pricing due to vet not price gouging you. Ships from across the World so order well in advance.
Love they offer free shipping underneath make term also love earring credit balance money and I like the prices much better than the vet but when I first started buying from them there prices where even better than they are now
I love there prices and the discounts they offer makes it possible for me to rescue more suffering cats and dogs I've purchased from here multiple times I love them
I don't order pet meds anywhere else! Vets where I live are SO expensive to go to just to get a standard flea and tick prescription. Thank you for keeping your products affordable!
Budgetpetcare makes it easy and affordable to take care of my pets
I've been a long time customer and I value my shopping experience here, however I was disappointed that you no longer carry the Simparica Trio. I'm going to try the NexGard Spectra as a replacement.
Great experience over several orders, prices are excellent
I've used this company for years. They have slightly slow shipping but otherwise I've always been happy with the products and service I've gotten here
I'm super happy with Budget Pet Care. They have the same products my vet sells but at a lower price and they always have coupons available for additional savings. Totally recommend!
I have placed at least half a dozen orders over the last 3 years and each time the order arrived in a timely manner and was correct and well packed. In my book that is great service.
It is very easy to navigate through the site. There is always some sort of incentive offered with discounts or cashback to use for future purchases, which makes you feel like you are always getting a good deal!
I order Bravecto for out dog to avoid him bringing fleas in the house. We've been using Bravecto for about 4 years now and haven't had a single flea.
I have been trying to place an order on and off all afternoon. I was about to give up when it suddenly went through. I spoke to someone there about the problem and we had a difficult time understanding each other. His accent was heavy and I'm not good at hearing things clearly on the phone.
Price went up in a couple of days from when I first inquired.
A friend told me about BudgetPetCare and because I can no longer get Bravecto from my local vet, I decided to try it. I was not disappointed! The price is excellent and I had no issues with delivery.
Absolutely love this company. Great product at an even greater price. Only thing I don't like, is autoship will cancel if they do not have your product
I have ordered numerous items from BudgetVetCare. The prices are great and the shipping is fast. I'm very pleased with the experience!
Answer: Hello Dawn, We would like to assure you that all our products are genuine and are official versions manufactured by the same manufacturer who makes the equivalent product for the USA market. We only sell products from reputable and leading international brands. Shopping with us is no different than buying from your neighborhood vet or pet store. In addition, we meet the manufacturer's guarantee and you can be assured that every product we sell is of the highest quality. In case, you are not satisfied with the product after using it, we accept your claim for a refund as per our 100% satisfaction guarantee.
Answer: Hello Kelly, All the products we offer to sell on our wbesite do not require prescription from the country we ship i. E. Australia. However, our products are genuine and same as sold by the manufacturer in various countries. Hope this clarifies your question. Thank you!
Answer: Hello Sherry, We only sell products from reputable and leading international brands. All our products are genuine and are official versions manufactured by the same manufacturer who makes the equivalent product for the USA market. In addition, we meet the manufacturer's guarantee and you can be assured that every product we sell is of the highest quality.
Answer: Hi Isabel, Yes. Bravecto is approved for use in breeding, pregnant, and lactating dogs. Including Bravecto, all our products are genuine and are official versions manufactured by the same manufacturer who makes the equivalent product for the USA market.
Answer: Hi Kevin, We only sell products from reputable and leading international brands. All our products are genuine and are official versions manufactured by the same manufacturer who makes the equivalent product for the USA market. In addition, we meet the manufacturer's guarantee and you can be assured that every product we sell is of the highest quality. In case, you are not satisfied with the product after using it, we accept your claim for refund as per our 100% satisfaction guarantee.