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BudgetPetCareReviews 5,360

4.8

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From the business

BudgetPetCare.com sells Pet Supplies at affordable prices. We believe in excelling by providing quality product and excellent customer service. We have continuously worked towards providing quality brand name products at cheaper prices.

We are a Trusted Household Brand of thousands of US pet lovers. Since launching our site www.budgetpetcare.com we have served our customers with pride.

We Offer:

> Genuine Products
> Free Shipping on All Orders
> Free Vet Consultation
> 100% Re-Ship or Refund Guarantee
> 100% Money Back Guarantee
> 3-in-1 Buysafe Guarantee

We take pride in our service. If for any reason you are not satisfied with our products or service please email us at supervisor@budgetpetcare.com and we promise to resolve your issue immediately.

Happy Shopping!

Customer Care Team

1-888-400-8410 (9 AM-6 PM CST) Mon-Sat
Supervisor@budgetpetcare.com


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BudgetPetCare Reviews Summary

The company enjoys a generally positive reputation, particularly for its competitive pricing, quality products, and effective customer service. Many customers appreciate the free shipping policy and the availability of discounts, which contribute to significant savings on pet care supplies. However, concerns arise regarding delivery delays and communication issues, with some customers experiencing challenges in receiving timely updates or responses to inquiries. While the majority express satisfaction with the overall service, the company would benefit from enhancing its order tracking and customer support to address these recurring issues.

This summary is generated by AI, based on text from customer reviews

service
190
value
72
shipping
76
returns
31
quality
74
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51,803 reviews

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Indiana
1 review
0 helpful votes
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Best prices ever
November 30, 2025
Updated review

Got all the name brand stuff here for like a third of the normal price on sites like chewy, amazon etc. can't believe this thing exists

Date of experience: February 5, 2025

Unbelievable prices
June 8, 2025
Previous review

Unbelievable prices

Date of experience: May 29, 2025
Florida
1 review
0 helpful votes
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GREAT SERVICE
November 30, 2025
Updated review

I DID NOT RECEIVE MY LAST ORDER DUE TO SHIPPING PROBLEM WITH POST OFFICE AND WITH NO HESITATION I WAS REFUNDED MY MONEY AND I WAS ABLE TO PLACE ANOTHER ORDER. THANK YOU!

Date of experience: November 18, 2025

Easy and affordable
August 15, 2025
Previous review

Easy and affordable

Date of experience: August 5, 2025
Virginia
1 review
0 helpful votes
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Good prices
November 29, 2025

I needed help with my first order. I called and the agent was very helpful.
The cost was much better than other sites, especially with the money back feature. I have stopped comparing other sites for the heartworm, etc chewable med.

Date of experience: May 19, 2025
Hawaii
1 review
0 helpful votes
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Great prices
November 29, 2025
Updated review

It has been hasslefree ordering the medication that my doctor needs on this website. The prices are terrific and a lot of times I get discounts.

Date of experience: November 19, 2025

Great discount and service!
December 20, 2024
Previous review

Great discount and service!

Date of experience: December 10, 2024
New Jersey
1 review
0 helpful votes
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Responsive service, excellent prices
November 29, 2025

I had a great experience stocking up on Simparica Trio for my lab. Back again for our next restock, with an even better price this year. It took 11 months, but I found something with a lower price than last year!

Date of experience: November 11, 2025
Oregon
2 reviews
0 helpful votes
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Great products, great service
November 29, 2025
Updated review

I've ordered pet supplies from this website a few times. Each time I am very satisfied with what I order and I get my order in a timely manner.

Date of experience: March 20, 2025

Everything I have purchased is great
August 30, 2025
Previous review

Everything I have purchased from this company came very quickly in the mail and has worked phenomenally.

Date of experience: June 29, 2025
District of Columbia
1 review
0 helpful votes
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Easy to order, fast delivery, good prices
November 28, 2025
Updated review

BudgetPetCare has been a great place to get the Nexguard that I need for my 3 dogs. Easy to place the order, fast shipping and a great price compared to the same product offered at my vet office.

Date of experience: April 18, 2025

Easy to find products, good discounts and free shipping!
April 16, 2025
Previous review

Easy to find products, good discounts and free shipping!

Date of experience: April 6, 2025
Georgia
1 review
0 helpful votes
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DISCOUNT CODE DISAPPEARED
November 28, 2025

Went to order products and it kicked me out. My original discount of 30% disappeared and I was forced to use a lesser amount.

Date of experience: November 18, 2025
California
1 review
0 helpful votes
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Product availability
November 27, 2025
Updated review

You used to stock heartgard for large dogs. None seen today. Unable to get 12 pack medium heartgard so I had to order 2 6 packs at greater cost. Disappointing.

Date of experience: November 17, 2025

Good experience
March 16, 2025
Previous review

Good experience

Date of experience: March 6, 2025
Texas
1 review
0 helpful votes
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Good products for good prices.
November 27, 2025
Updated review

They were out of the 3-month medication for a medium dog, so I ordered twice as much of the 3-month medication for a small dog.

Date of experience: November 17, 2025

Save money while keeping pets healthy!
August 31, 2025
Previous review

Good products and good prices. That is what I am looking for and what they offer.

Date of experience: August 21, 2025
Virginia
1 review
0 helpful votes
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Slow website and discounts don't stack
November 27, 2025

The website loads really slowly and is glitchy. Also, if you apply the credit you've earned from previous purchases, it takes away the autoship and shipping discounts, making it impossible to ever use the credit.

Date of experience: November 17, 2025
Arkansas
1 review
0 helpful votes
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Very convenient
November 26, 2025

There is no hassle or trying to find what you are looking for. Website is easy to use. And the reason I always use it it because you do not need a prescription to get what your animal needs, plus you get store credit..

Date of experience: November 16, 2025
Florida
1 review
0 helpful votes
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Total Reliability
November 26, 2025

As a customer since 2022 and have never had a reason to complain. Easy to follow site for ordering. Excellent Service and secure delivery.

Date of experience: July 21, 2024
Arkansas
1 review
0 helpful votes
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Seresto for Dogs
November 26, 2025
Updated review

These are the best collars for your pets. They last all summer and I have never had any issues with fleas or ticks. HIGHLY Recommend!
Thank you!

Date of experience: November 16, 2025

Returning customer!
March 13, 2025
Previous review

Returning customer! Always has the best prices, quick and easy to shop.

Date of experience: March 3, 2025
Texas
1 review
0 helpful votes
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Great prices
November 25, 2025

Vet clinics, pet stores, discount stores all charge much more for flea collars and pet supplies... BudgetPetCare saves time and money!

Date of experience: November 15, 2025
Colorado
1 review
0 helpful votes
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Great products
November 25, 2025
Updated review

Great products at excellent prices. Shipping takes a little while but I just order a month before I need it and have had no issues

Date of experience: November 15, 2025

Great place to order from
September 9, 2025
Previous review

Products are as advertised and at a reasonable price! Shipping takes a little extra time but not bad.

Date of experience: May 5, 2025
Ohio
1 review
0 helpful votes
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I'd rather give two real Heartgard Plus chewables for medium dogs to my large dog than one of those horrible blue tablets that are generic. Those are a nightmare! I will never use them.

Date of experience: November 15, 2025
Georgia
1 review
0 helpful votes
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Good price and service
November 25, 2025

Shipping may take longer, but the competitive pricing and delivery in good condition is worth the wait. Just need to plan properly and order meds well in time.

Date of experience: November 15, 2025
Florida
1 review
0 helpful votes
Follow Cristina W.
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So I had to purchase the smaller size heartguard since I'm out been waiting for the restock on the large 50 to 100l.bs. Otherwise I am happy to have you guys for my heartguard purchases. Thanks.

Date of experience: November 15, 2025
New Jersey
1 review
0 helpful votes
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Great Price, Great Product!
November 25, 2025
Updated review

Takes a little longer to get here. = Only reason I gave it 4 stars. (took 2 weeks) But for the price differential it's worth waiting for. You just have to be able to plan - autoship helps tremendously to keep you on track.

Date of experience: November 1, 2025

Surprised I wasn't asked vet info
November 11, 2025
Previous review

Surprised I wasn't asked vet info.

Date of experience: November 1, 2025