On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
BudgetPetCare.com sells Pet Supplies at affordable prices. We believe in excelling by providing quality product and excellent customer service. We have continuously worked towards providing quality brand name products at cheaper prices.
We are a Trusted Household Brand of thousands of US pet lovers. Since launching our site www.budgetpetcare.com we have served our customers with pride.
We Offer:
> Genuine Products
> Free Shipping on All Orders
> Free Vet Consultation
> 100% Re-Ship or Refund Guarantee
> 100% Money Back Guarantee
> 3-in-1 Buysafe Guarantee
We take pride in our service. If for any reason you are not satisfied with our products or service please email us at supervisor@budgetpetcare.com and we promise to resolve your issue immediately.
Happy Shopping!
Customer Care Team
1-888-400-8410 (9 AM-6 PM CST) Mon-Sat
Supervisor@budgetpetcare.com
The company enjoys a generally positive reputation, particularly for its competitive pricing, quality products, and effective customer service. Many customers appreciate the free shipping policy and the availability of discounts, which contribute to significant savings on pet care supplies. However, concerns arise regarding delivery delays and communication issues, with some customers experiencing challenges in receiving timely updates or responses to inquiries. While the majority express satisfaction with the overall service, the company would benefit from enhancing its order tracking and customer support to address these recurring issues.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
The products are legitimately the best brands and highest quality. Shipped on time. I have always been able to reach a real person right away when i have needed to call customer service. Absolutely give Budget Pet Care 5 star rating,
Quick delivery and reasonably priced pet care! Never have had to use customer service because we've never had a single problem and have been using budgetpetcare for years!
Easy to manage and order anything I need for my babies. My pitbulls. Flea, tick and heartworms chewables is what I always get for them here at budgetpetcare.
I have been a customer since 2021 and continue to use their website. I love that I get discounts and cash back on every order. I rarely have any problems, and when I did, it was a post office problem. My order was refunded and I placed it again. I will continue to use them.
Always get my orders correct and in time of estimated shipping. Customer service is always well mannered and knowledgeable. Even though prices have gone up, the discounts and added promos help me to still purchase their products.
I was pleasantly surprised at all the discounts I could use today, since I was worrying about affordability as everything seems to have doubled and tripled in price, but I found all my savings so helpful that I could afford two boxes. Thank you for making things affordable in these difficult times.
I have ordered my dog's heartworm medicine two years in a row. I have always had an easy time in doing so and the pricing can't be beat!
I get 9 months of medication for my dog which is only 3 separate doses 3 months apart. In the past I have received medication with expiration dates that would be expired by the time my pet was required to take the last dose of medication. Check the expiration dates! My last order was ok. Prior orders were not. Fortunately Budget Pet Care refunded me for some of the expired medication. So I will continue to buy from them because their prices are very reasonable.
I love shopping here. I just have to remember 2weeks before they are due to her treated, because it takes 10-13 days to get here Yet you can't beat price.
I was disappointed because you did not have the pills I usually get for my big dog. I have tried for 3 weeks now and you always are out. SimparicaTRIO
Great prices for the same products but my boxes usually come slightly damaged. Nothing wrong with the product but wondering why medications even for my pets isn't treated more carefully. Thanks
I can always order on line, and it takes about 2 weeks to receive the order. Best prices anywhere, always in good shape when delivered.
Budget Pet Care has the best prices... always delivers. The best products for dogs
I received products in a timely manner with all the pakaging intact and the expiration dates had a year of storage life very important! Thank you!
I wanted SimparicaTrio, found it here on a seach on my phone but couldn't find it later when on my iPad. Put it in my cart from my phone but then when did a generic search again on phone, this product wasn't found. Thank goodness I had added to cart the first time I found it!
I questioned the packaging of a collar I ordered compared to here in the US. The company was very responsive and assured me it was genuine. Very pleased with Budget Pet.
I always have a great shopping experience with BudgetPetCare. Great prices and quick shipping! Thank you!
I've ordered basic maintenance meds for two large dogs, a one year supply each year for several years. Its expensive, but the seasonal discount codes and cash back incentives make BudgetPetCare my preferred vendor. Never had a problem, always been satisfied with the service and delivery. Five stars.
Great selection of name brand and alternative products, all at good prices, especially during the frequent sale promotions.
Been ordering from here for years! Has made pet ownership significantly more affordable and helps us make sure our fur babies are taken care of.
I don't mind ordering what I need for my pooch from here but the price has gone up significantly! Luckily, there was a coupon and I had credit to apply to my order. Otherwise, I would have looked somewhere else. Bravecto went up 20 bucks. And his other item like a few bucks. Too expensive. So, I don't know if ill order from you again. Ill check for coupons but 81 bucks from $60 is drastic!
A lot of shopping went into finding the right product for an affordable choice. I am delighted to have discovered this company.
The products that I order arrived promptly and they're always exactly what I requested. Budget Pet care is a great place to buy your pet care products and save money.
The products always come quickly and I've never had an issue with what I've ordered.
budgetpetcare.com is a wonderful place to buy products for your pets and save money
I've been buying necessities for my dogs here for a few years now and I've always been happy with my purchases and my products.
Answer: Hello Dawn, We would like to assure you that all our products are genuine and are official versions manufactured by the same manufacturer who makes the equivalent product for the USA market. We only sell products from reputable and leading international brands. Shopping with us is no different than buying from your neighborhood vet or pet store. In addition, we meet the manufacturer's guarantee and you can be assured that every product we sell is of the highest quality. In case, you are not satisfied with the product after using it, we accept your claim for a refund as per our 100% satisfaction guarantee.
Answer: Hello Kelly, All the products we offer to sell on our wbesite do not require prescription from the country we ship i. E. Australia. However, our products are genuine and same as sold by the manufacturer in various countries. Hope this clarifies your question. Thank you!
Answer: Hello Sherry, We only sell products from reputable and leading international brands. All our products are genuine and are official versions manufactured by the same manufacturer who makes the equivalent product for the USA market. In addition, we meet the manufacturer's guarantee and you can be assured that every product we sell is of the highest quality.
Answer: Hi Isabel, Yes. Bravecto is approved for use in breeding, pregnant, and lactating dogs. Including Bravecto, all our products are genuine and are official versions manufactured by the same manufacturer who makes the equivalent product for the USA market.
Answer: Hi Kevin, We only sell products from reputable and leading international brands. All our products are genuine and are official versions manufactured by the same manufacturer who makes the equivalent product for the USA market. In addition, we meet the manufacturer's guarantee and you can be assured that every product we sell is of the highest quality. In case, you are not satisfied with the product after using it, we accept your claim for refund as per our 100% satisfaction guarantee.