business logo of BudgetPetCare

BudgetPetCareReviews 5,408

4.8

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From the business

BudgetPetCare.com sells Pet Supplies at affordable prices. We believe in excelling by providing quality product and excellent customer service. We have continuously worked towards providing quality brand name products at cheaper prices.

We are a Trusted Household Brand of thousands of US pet lovers. Since launching our site www.budgetpetcare.com we have served our customers with pride.

We Offer:

> Genuine Products
> Free Shipping on All Orders
> Free Vet Consultation
> 100% Re-Ship or Refund Guarantee
> 100% Money Back Guarantee
> 3-in-1 Buysafe Guarantee

We take pride in our service. If for any reason you are not satisfied with our products or service please email us at supervisor@budgetpetcare.com and we promise to resolve your issue immediately.

Happy Shopping!

Customer Care Team

1-888-400-8410 (9 AM-6 PM CST) Mon-Sat
Supervisor@budgetpetcare.com


How would you rate BudgetPetCare?
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BudgetPetCare Reviews Summary

The company enjoys a generally positive reputation, particularly for its competitive pricing, quality products, and effective customer service. Many customers appreciate the free shipping policy and the availability of discounts, which contribute to significant savings on pet care supplies. However, concerns arise regarding delivery delays and communication issues, with some customers experiencing challenges in receiving timely updates or responses to inquiries. While the majority express satisfaction with the overall service, the company would benefit from enhancing its order tracking and customer support to address these recurring issues.

This summary is generated by AI, based on text from customer reviews

service
190
value
72
shipping
76
returns
31
quality
74
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51,805 reviews

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North Carolina
1 review
0 helpful votes
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Great experience but sometimes slow shipping
December 3, 2025
Updated review

Been a customer since 2014 and I've never had a problem with the company. Only had one incident when they didn't have the product I wanted in at the time but I was refunded my money immediately back to my account. The only thing is now is recently they have started charging for shipping unless I buy a certain amount of product to where I didn't use to have to do that 6 months ago. I don't like that very well.

Date of experience: November 23, 2025

Love BudgetPetCare
September 14, 2025
Previous review

I have been shopping with BudgetPetCare for years now and have enjoyed the experience immensely. They always have what I want for my pets and the prices are always reasonable.

Date of experience: September 4, 2025
Pennsylvania
1 review
0 helpful votes
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Great pet care products for a great price
December 3, 2025
Updated review

I have been shopping on this site for my pet needs for a few years now. I get a great product for a great price. Thank you Budgetpetcare

Date of experience: November 23, 2025

Love Budget
July 28, 2025
Previous review

I get my pet care products at half the cost of the other online stores, making it easier to manage my pets needs. Thank you Budgetpetcare.

Date of experience: July 18, 2025
Virginia
1 review
0 helpful votes
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Quality pet supplies at lower prices
December 3, 2025

We've realized significant savings on our dog's supplies since shoppping at BudgetPetCare. Deliveries are always timely and the savings can be substantial.

Date of experience: November 23, 2025
North Carolina
1 review
0 helpful votes
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Online ordering experience
December 2, 2025
Updated review

From start to finish, the online ordering experience was exceptional. The efficiency and lack of friction exceeded my expectations.

Date of experience: July 1, 2025

It was easy and a good experience
August 9, 2025
Previous review

It was easy and a good experience

Date of experience: July 30, 2025
New Jersey
1 review
0 helpful votes
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Great service
December 2, 2025

I have placed several orders and have received all within a reasonable time for overseas shipping. Customer service is good to work with

Date of experience: November 10, 2025
New York
1 review
0 helpful votes
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Why offer discounts and then hide them?
December 2, 2025
Updated review

You offer discounts. When I choose one, the other disappears. I understand that you can only get one discount offer, BUT WHY MAKE it so hard to find the original discount that you offered. From year to year, I forget that your website does this. Oi

Date of experience: November 22, 2025

Quick and easy ordering
July 12, 2025
Previous review

Quick and easy ordering. Decent pricing.

Date of experience: July 2, 2025
Indiana
1 review
0 helpful votes
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My Favorite Online Supplier
December 2, 2025
Updated review

I've ordered from BPC for quite a while. It is my favorite place to order pet meds that are too expensive to get through vets here in the US. The customer service is top notch and they will work with you should anything arise with your order. I recommend it to all my friends and family.

Date of experience: November 22, 2025

Great prices and Customer Service!
October 12, 2025
Previous review

This is my go-to for pet medicines. If you're considering buying from this site, do it! You won't regret it.

Date of experience: October 2, 2025
Georgia
1 review
0 helpful votes
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Love them
December 1, 2025
Updated review

I have 4 dogs and 3 cats. This one stop shop for a price that works in my budget is amazing. And when we start getting farm animals its nice to know i can come here too.

Date of experience: November 21, 2025

Have loved everything we get
February 10, 2025
Previous review

Have loved everything we get. And the shipping is faster then expected.

Date of experience: January 31, 2025
Arizona
2 reviews
0 helpful votes
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Naomi Happy Dog
December 1, 2025
Updated review

Excellent experience always packaged well and get on time. I have been using budgetpetcare every sense I got my little dog (2 1/2 years ago). I am so thankful for the reasonable price for heart worm medicine. Thank you for making it affordable so I can enjoy my dog and take care of her.

Date of experience: November 21, 2025

Naomi
September 11, 2025
Previous review

Hope to get to continue ordering from BudgetPet care. My order comes on time. It has allowed me to take care of beloved pet. Thank you!

Date of experience: September 1, 2025
Iowa
2 reviews
0 helpful votes
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Affordible to keep my dogs on year-around
December 1, 2025
Updated review

So glad I don't have to worry about ticks or fleas with my doggos. They are my office buddies. BudgetPetCare makes it possible!

Date of experience: November 21, 2025

I love BudgetPetCare!
June 7, 2025
Previous review

I love BudgetPetCare! I get exactly what I order for a reasonable price.

Date of experience: May 28, 2025
Indiana
1 review
0 helpful votes
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Best prices ever
November 30, 2025
Updated review

Got all the name brand stuff here for like a third of the normal price on sites like chewy, amazon etc. can't believe this thing exists

Date of experience: February 5, 2025

Unbelievable prices
June 8, 2025
Previous review

Unbelievable prices

Date of experience: May 29, 2025
Florida
1 review
0 helpful votes
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GREAT SERVICE
November 30, 2025
Updated review

I DID NOT RECEIVE MY LAST ORDER DUE TO SHIPPING PROBLEM WITH POST OFFICE AND WITH NO HESITATION I WAS REFUNDED MY MONEY AND I WAS ABLE TO PLACE ANOTHER ORDER. THANK YOU!

Date of experience: November 18, 2025

Easy and affordable
August 15, 2025
Previous review

Easy and affordable

Date of experience: August 5, 2025
Virginia
1 review
0 helpful votes
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Good prices
November 29, 2025

I needed help with my first order. I called and the agent was very helpful.
The cost was much better than other sites, especially with the money back feature. I have stopped comparing other sites for the heartworm, etc chewable med.

Date of experience: May 19, 2025
Hawaii
1 review
0 helpful votes
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Great prices
November 29, 2025
Updated review

It has been hasslefree ordering the medication that my doctor needs on this website. The prices are terrific and a lot of times I get discounts.

Date of experience: November 19, 2025

Great discount and service!
December 20, 2024
Previous review

Great discount and service!

Date of experience: December 10, 2024
New Jersey
1 review
0 helpful votes
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Responsive service, excellent prices
November 29, 2025

I had a great experience stocking up on Simparica Trio for my lab. Back again for our next restock, with an even better price this year. It took 11 months, but I found something with a lower price than last year!

Date of experience: November 11, 2025
Oregon
2 reviews
0 helpful votes
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Great products, great service
November 29, 2025
Updated review

I've ordered pet supplies from this website a few times. Each time I am very satisfied with what I order and I get my order in a timely manner.

Date of experience: March 20, 2025

Everything I have purchased is great
August 30, 2025
Previous review

Everything I have purchased from this company came very quickly in the mail and has worked phenomenally.

Date of experience: June 29, 2025
District of Columbia
1 review
0 helpful votes
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Easy to order, fast delivery, good prices
November 28, 2025
Updated review

BudgetPetCare has been a great place to get the Nexguard that I need for my 3 dogs. Easy to place the order, fast shipping and a great price compared to the same product offered at my vet office.

Date of experience: April 18, 2025

Easy to find products, good discounts and free shipping!
April 16, 2025
Previous review

Easy to find products, good discounts and free shipping!

Date of experience: April 6, 2025
Georgia
1 review
0 helpful votes
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DISCOUNT CODE DISAPPEARED
November 28, 2025

Went to order products and it kicked me out. My original discount of 30% disappeared and I was forced to use a lesser amount.

Date of experience: November 18, 2025
California
1 review
0 helpful votes
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Product availability
November 27, 2025
Updated review

You used to stock heartgard for large dogs. None seen today. Unable to get 12 pack medium heartgard so I had to order 2 6 packs at greater cost. Disappointing.

Date of experience: November 17, 2025

Good experience
March 16, 2025
Previous review

Good experience

Date of experience: March 6, 2025
Texas
1 review
0 helpful votes
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Good products for good prices.
November 27, 2025
Updated review

They were out of the 3-month medication for a medium dog, so I ordered twice as much of the 3-month medication for a small dog.

Date of experience: November 17, 2025

Save money while keeping pets healthy!
August 31, 2025
Previous review

Good products and good prices. That is what I am looking for and what they offer.

Date of experience: August 21, 2025