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BudgetPetCare.com sells Pet Supplies at affordable prices. We believe in excelling by providing quality product and excellent customer service. We have continuously worked towards providing quality brand name products at cheaper prices.
We are a Trusted Household Brand of thousands of US pet lovers. Since launching our site www.budgetpetcare.com we have served our customers with pride.
We Offer:
> Genuine Products
> Free Shipping on All Orders
> Free Vet Consultation
> 100% Re-Ship or Refund Guarantee
> 100% Money Back Guarantee
> 3-in-1 Buysafe Guarantee
We take pride in our service. If for any reason you are not satisfied with our products or service please email us at supervisor@budgetpetcare.com and we promise to resolve your issue immediately.
Happy Shopping!
Customer Care Team
1-888-400-8410 (9 AM-6 PM CST) Mon-Sat
Supervisor@budgetpetcare.com
The company enjoys a generally positive reputation, particularly for its competitive pricing, quality products, and effective customer service. Many customers appreciate the free shipping policy and the availability of discounts, which contribute to significant savings on pet care supplies. However, concerns arise regarding delivery delays and communication issues, with some customers experiencing challenges in receiving timely updates or responses to inquiries. While the majority express satisfaction with the overall service, the company would benefit from enhancing its order tracking and customer support to address these recurring issues.
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Fairly easy ordering system but order page is a little complicated and has a succession of pages, one page that includes all required details and my approval would be ideal!
At the time of our 1st order several years ago, we were worried about such a huge shipping distance clear across the Pacific Ocean. But the order was shipped immediately and the transit time was just fine and the order, payment system, and the shipping system all performed perfectly. We're very very pleased feline owners!
Always pleased with my purchases! Fast shipping, great prices, and always have a discount!
Love that it's so easy to shop, get what I need, always find a discount and get my product in a timely manner!
Excellent. Thank you. In over 15 years always satisfied. Best prices anywhere and reliable too.
I like the price & the free shipping for this product.
Great prices, free shipping available. Never any issues with delivery or product.
Except the way the product was packed, some of the pills were broken in shipping. Still was able to use. Simparica Trio is no longer available from you guys and I will have to find some where else to purchase. The Spectra will tide us over till I find someone else. :(
Great prices on what I need for my dogs. Thanks BPC
My previous order was sent to Erica Bailey in Winterhaven, FL.
Customer service said that she will ship my order to me. I have already shipped her order to her.
This business has the best prices on heart worm meds and except for charges to track shipment i keep coming back. The tracking charges is something everyone offers as a service free.
I am retired and the savings helps me keep my dog healthy without a buden on my budget
Return customer here. Positive experience every time. Thank you!
I depend on you to send me top quality meds for my pup. You've never let me down. Thank you!
Love your site. Always good products and easy to navigate the website and shipping. Thank you for being so helpful with our family members.
I love the great pricing, especially if you have multiple animals, it can get very expensive, very quickly.The only downside is you have to wait a little bit longer for shipping. But the product comes in original packaging. So far, customer service has been great too. The gentleman called me cause he had a question regar.\n Ding, my order. I had originally missed the call, so I called them back and left a message and they called me back the next day. I will note that maybe the search parameters need to be updated some things that I've searched for don't come up but come up in the the ads and emails. So I would recommend calling them if you're looking for a particular product.
I am happy with my purchase. This is an easy, convenient way to purchase what I need. The prices are extremely reasonable. Thank You!
This Company makes it affordable to have multiple animals, yet still take care of their needs.
You need to post a customer service phone number to answer questions…
For instance, on this order today, you list the next guard tablets at $35 each but it's very confusing when you say you're going to sell me six of them for $99.
These tabs last 90 days each so you are selling me one and a half years worth of tablets, right? Please confirm.
It's easy to find the discounts and set it up. There's a bit of a wait, but I am trying to order a year at a time so that's less of an issue this time.
I purchased the Simparica Trio for my dog, and Budget Pet Care always has the BEST prices. Purchased a 12 month supply for less than a 6 month supply from and competitor...
I purchased revolution Plus for cats. It took of little longer to get to my house than I anticipated. However the product was the exact same stuff I would get in a vet's office at a small fraction of the price!
Excellent prices, reliable, same quality and product as you would get at your veterinarian's office!
I have always struggled with having enough money to keep my 3 dogs with enough meds to keep them healthy. Budget pet meds is so affordable and they are more than willing to make an order right!
Great prices and great service make a lifesaver all around for my pups!
Website is easy to comprehend. Good discounts. BudgetPetCare has become my go to site for pet meds. Major drawback is that they still do not accept the Discover credit card which is the main card I use for purchases.
Good service and pricing. The only downside is that they still do not accept the Discover card.
I've ordered multiple times and always have gotten what I ordered and always a fair price. This company is the only one that isn't price gouging pet owners
Answer: Hello Dawn, We would like to assure you that all our products are genuine and are official versions manufactured by the same manufacturer who makes the equivalent product for the USA market. We only sell products from reputable and leading international brands. Shopping with us is no different than buying from your neighborhood vet or pet store. In addition, we meet the manufacturer's guarantee and you can be assured that every product we sell is of the highest quality. In case, you are not satisfied with the product after using it, we accept your claim for a refund as per our 100% satisfaction guarantee.
Answer: Hello Kelly, All the products we offer to sell on our wbesite do not require prescription from the country we ship i. E. Australia. However, our products are genuine and same as sold by the manufacturer in various countries. Hope this clarifies your question. Thank you!
Answer: Hello Sherry, We only sell products from reputable and leading international brands. All our products are genuine and are official versions manufactured by the same manufacturer who makes the equivalent product for the USA market. In addition, we meet the manufacturer's guarantee and you can be assured that every product we sell is of the highest quality.
Answer: Hi Isabel, Yes. Bravecto is approved for use in breeding, pregnant, and lactating dogs. Including Bravecto, all our products are genuine and are official versions manufactured by the same manufacturer who makes the equivalent product for the USA market.
Answer: Hi Kevin, We only sell products from reputable and leading international brands. All our products are genuine and are official versions manufactured by the same manufacturer who makes the equivalent product for the USA market. In addition, we meet the manufacturer's guarantee and you can be assured that every product we sell is of the highest quality. In case, you are not satisfied with the product after using it, we accept your claim for refund as per our 100% satisfaction guarantee.