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BudgetPetCare.com sells Pet Supplies at affordable prices. We believe in excelling by providing quality product and excellent customer service. We have continuously worked towards providing quality brand name products at cheaper prices.
We are a Trusted Household Brand of thousands of US pet lovers. Since launching our site www.budgetpetcare.com we have served our customers with pride.
We Offer:
> Genuine Products
> Free Shipping on All Orders
> Free Vet Consultation
> 100% Re-Ship or Refund Guarantee
> 100% Money Back Guarantee
> 3-in-1 Buysafe Guarantee
We take pride in our service. If for any reason you are not satisfied with our products or service please email us at supervisor@budgetpetcare.com and we promise to resolve your issue immediately.
Happy Shopping!
Customer Care Team
1-888-400-8410 (9 AM-6 PM CST) Mon-Sat
Supervisor@budgetpetcare.com
The company enjoys a generally positive reputation, particularly for its competitive pricing, quality products, and effective customer service. Many customers appreciate the free shipping policy and the availability of discounts, which contribute to significant savings on pet care supplies. However, concerns arise regarding delivery delays and communication issues, with some customers experiencing challenges in receiving timely updates or responses to inquiries. While the majority express satisfaction with the overall service, the company would benefit from enhancing its order tracking and customer support to address these recurring issues.
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Been a customer since 2014 and I've never had a problem with the company. Only had one incident when they didn't have the product I wanted in at the time but I was refunded my money immediately back to my account. The only thing is now is recently they have started charging for shipping unless I buy a certain amount of product to where I didn't use to have to do that 6 months ago. I don't like that very well.
I have been shopping with BudgetPetCare for years now and have enjoyed the experience immensely. They always have what I want for my pets and the prices are always reasonable.
I have been shopping on this site for my pet needs for a few years now. I get a great product for a great price. Thank you Budgetpetcare
I get my pet care products at half the cost of the other online stores, making it easier to manage my pets needs. Thank you Budgetpetcare.
We've realized significant savings on our dog's supplies since shoppping at BudgetPetCare. Deliveries are always timely and the savings can be substantial.
From start to finish, the online ordering experience was exceptional. The efficiency and lack of friction exceeded my expectations.
I have placed several orders and have received all within a reasonable time for overseas shipping. Customer service is good to work with
You offer discounts. When I choose one, the other disappears. I understand that you can only get one discount offer, BUT WHY MAKE it so hard to find the original discount that you offered. From year to year, I forget that your website does this. Oi
I've ordered from BPC for quite a while. It is my favorite place to order pet meds that are too expensive to get through vets here in the US. The customer service is top notch and they will work with you should anything arise with your order. I recommend it to all my friends and family.
This is my go-to for pet medicines. If you're considering buying from this site, do it! You won't regret it.
I have 4 dogs and 3 cats. This one stop shop for a price that works in my budget is amazing. And when we start getting farm animals its nice to know i can come here too.
Have loved everything we get. And the shipping is faster then expected.
Excellent experience always packaged well and get on time. I have been using budgetpetcare every sense I got my little dog (2 1/2 years ago). I am so thankful for the reasonable price for heart worm medicine. Thank you for making it affordable so I can enjoy my dog and take care of her.
Hope to get to continue ordering from BudgetPet care. My order comes on time. It has allowed me to take care of beloved pet. Thank you!
So glad I don't have to worry about ticks or fleas with my doggos. They are my office buddies. BudgetPetCare makes it possible!
I love BudgetPetCare! I get exactly what I order for a reasonable price.
Got all the name brand stuff here for like a third of the normal price on sites like chewy, amazon etc. can't believe this thing exists
I DID NOT RECEIVE MY LAST ORDER DUE TO SHIPPING PROBLEM WITH POST OFFICE AND WITH NO HESITATION I WAS REFUNDED MY MONEY AND I WAS ABLE TO PLACE ANOTHER ORDER. THANK YOU!
I needed help with my first order. I called and the agent was very helpful.
The cost was much better than other sites, especially with the money back feature. I have stopped comparing other sites for the heartworm, etc chewable med.
It has been hasslefree ordering the medication that my doctor needs on this website. The prices are terrific and a lot of times I get discounts.
I had a great experience stocking up on Simparica Trio for my lab. Back again for our next restock, with an even better price this year. It took 11 months, but I found something with a lower price than last year!
I've ordered pet supplies from this website a few times. Each time I am very satisfied with what I order and I get my order in a timely manner.
Everything I have purchased from this company came very quickly in the mail and has worked phenomenally.
BudgetPetCare has been a great place to get the Nexguard that I need for my 3 dogs. Easy to place the order, fast shipping and a great price compared to the same product offered at my vet office.
Easy to find products, good discounts and free shipping!
Went to order products and it kicked me out. My original discount of 30% disappeared and I was forced to use a lesser amount.
You used to stock heartgard for large dogs. None seen today. Unable to get 12 pack medium heartgard so I had to order 2 6 packs at greater cost. Disappointing.
They were out of the 3-month medication for a medium dog, so I ordered twice as much of the 3-month medication for a small dog.
Good products and good prices. That is what I am looking for and what they offer.
Answer: Hello Dawn, We would like to assure you that all our products are genuine and are official versions manufactured by the same manufacturer who makes the equivalent product for the USA market. We only sell products from reputable and leading international brands. Shopping with us is no different than buying from your neighborhood vet or pet store. In addition, we meet the manufacturer's guarantee and you can be assured that every product we sell is of the highest quality. In case, you are not satisfied with the product after using it, we accept your claim for a refund as per our 100% satisfaction guarantee.
Answer: Hello Kelly, All the products we offer to sell on our wbesite do not require prescription from the country we ship i. E. Australia. However, our products are genuine and same as sold by the manufacturer in various countries. Hope this clarifies your question. Thank you!
Answer: Hello Sherry, We only sell products from reputable and leading international brands. All our products are genuine and are official versions manufactured by the same manufacturer who makes the equivalent product for the USA market. In addition, we meet the manufacturer's guarantee and you can be assured that every product we sell is of the highest quality.
Answer: Hi Isabel, Yes. Bravecto is approved for use in breeding, pregnant, and lactating dogs. Including Bravecto, all our products are genuine and are official versions manufactured by the same manufacturer who makes the equivalent product for the USA market.
Answer: Hi Kevin, We only sell products from reputable and leading international brands. All our products are genuine and are official versions manufactured by the same manufacturer who makes the equivalent product for the USA market. In addition, we meet the manufacturer's guarantee and you can be assured that every product we sell is of the highest quality. In case, you are not satisfied with the product after using it, we accept your claim for refund as per our 100% satisfaction guarantee.