On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
BudgetPetCare.com sells Pet Supplies at affordable prices. We believe in excelling by providing quality product and excellent customer service. We have continuously worked towards providing quality brand name products at cheaper prices.
We are a Trusted Household Brand of thousands of US pet lovers. Since launching our site www.budgetpetcare.com we have served our customers with pride.
We Offer:
> Genuine Products
> Free Shipping on All Orders
> Free Vet Consultation
> 100% Re-Ship or Refund Guarantee
> 100% Money Back Guarantee
> 3-in-1 Buysafe Guarantee
We take pride in our service. If for any reason you are not satisfied with our products or service please email us at supervisor@budgetpetcare.com and we promise to resolve your issue immediately.
Happy Shopping!
Customer Care Team
1-888-400-8410 (9 AM-6 PM CST) Mon-Sat
Supervisor@budgetpetcare.com
The company enjoys a generally positive reputation, particularly for its competitive pricing, quality products, and effective customer service. Many customers appreciate the free shipping policy and the availability of discounts, which contribute to significant savings on pet care supplies. However, concerns arise regarding delivery delays and communication issues, with some customers experiencing challenges in receiving timely updates or responses to inquiries. While the majority express satisfaction with the overall service, the company would benefit from enhancing its order tracking and customer support to address these recurring issues.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I have always been happy with your service. I have ordered many times and never had a problem. And, your prices are reasonable which is a godsend these days!
Good products at good prices. A little disappointed that they stopped carrying the name brand heartgard in my dogs size though.
It it wonderful to know you can get pet meds for a cheaper price than at the vet which charges a fortune for the same product! 1
I had an issue placing my order online and phoned the customer service number. The representative I spoke with was pleasant and handled the issue promptly.
After ordering many items many times, I continue to be very impressed with BudgetPetcare. They offer a good selection of products at good prices, and their customer service is exceptional. Thanks for being here!
Great products! Great prices! Great customer service! You guys are the best!
I've been getting my flea and tick meds from here for years. It's WAY cheaper than getting them from the vet. Totally recommend.
I have been ordering my flea and tick meds from here for several years. It is much cheaper and more convenient than anywhere else.
When you have multiple pets it gets expensive fast. This site has helped me care for my cars better by keeping prices accessible.
I have purchased here multiple times and have never had an issue with any orders being shipped to the usa. Great products and even better prices
I've been from Budget Per Care for a long time! They have saved me a ton of money because I have a couple of dogs and a couple of cats.
Great place to get what I need for my pets! Reasonable prices and fast shipping.
I've been buying my flea control for my dog for many years now. She's going on 9 now, so I'd say we've been buying for a great many years! Thank You!
I love the service every year. This is my 8th year buying from them. I have never had a problem. Shipments are always prompt and I love buying the chews. I know at the first of the month my dog gets het chew. I'd defiantly recommend Budget Pet Care!
I've always have pleasant experiences shopping this website. Great deals, easy ordering, and I've always received my orders with no issues
I have used this company for approximately 5 or more years and have no issues with anything I ordered. Very reliable and reasonable.
A friend turned me on to BudgetPetCare, but let me know the lead times could be extensive. I prepared for this by ordering what I needed 5 months before my pet's Seresto Collars were to expire. The prices are excellent compared to the local big box retailers. I can say I have never received poor quality products and will continue to use BudgetPetCare in the future.
Had issues trying to buy. Im scratching my head now hoping you send me 6mo of product replacing REVOLUTION for dogs. Ive spent hours dealing eith this.
I have never had problems finding the products that I need and want -- excluding the idea of price. This time, I have come back to check three times and BPC has failed to have SimparicaTrio. I am disappointed, but I hope to find my usual products back in the future.
Quick and easy ordering. Deliver took a little while, though.
I always enjoy ordering from Budget Pet Care. Their products and prices are fantastic. They have an easy to navigate website and any help you may need is just a phone call or chat away!
Order is quick easy and great prices!
I always save so much money on things needed for all my pets in comparison to what I would pay at the vet. Huge savings, fast shipping.
I was pleasantly surprised to receive my order of Simparica in a timely manner. I undesrstood it was coming from another country but for the price I can be patient. It is June same product.
I have been ordering from budget petcare for about 3 yrs and always get exactly what I order in a timely manner. Never have had a negative experience.
I love budget petcare! Saves me tons of time and money.
Excellent products at low prices! Great communication about shipping. I have used them multiple times & I keep coming back because they are the best!
Answer: Hello Dawn, We would like to assure you that all our products are genuine and are official versions manufactured by the same manufacturer who makes the equivalent product for the USA market. We only sell products from reputable and leading international brands. Shopping with us is no different than buying from your neighborhood vet or pet store. In addition, we meet the manufacturer's guarantee and you can be assured that every product we sell is of the highest quality. In case, you are not satisfied with the product after using it, we accept your claim for a refund as per our 100% satisfaction guarantee.
Answer: Hello Kelly, All the products we offer to sell on our wbesite do not require prescription from the country we ship i. E. Australia. However, our products are genuine and same as sold by the manufacturer in various countries. Hope this clarifies your question. Thank you!
Answer: Hello Sherry, We only sell products from reputable and leading international brands. All our products are genuine and are official versions manufactured by the same manufacturer who makes the equivalent product for the USA market. In addition, we meet the manufacturer's guarantee and you can be assured that every product we sell is of the highest quality.
Answer: Hi Isabel, Yes. Bravecto is approved for use in breeding, pregnant, and lactating dogs. Including Bravecto, all our products are genuine and are official versions manufactured by the same manufacturer who makes the equivalent product for the USA market.
Answer: Hi Kevin, We only sell products from reputable and leading international brands. All our products are genuine and are official versions manufactured by the same manufacturer who makes the equivalent product for the USA market. In addition, we meet the manufacturer's guarantee and you can be assured that every product we sell is of the highest quality. In case, you are not satisfied with the product after using it, we accept your claim for refund as per our 100% satisfaction guarantee.