business logo of BudgetPetCare

BudgetPetCareReviews 5,908

4.8

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From the business

BudgetPetCare.com sells Pet Supplies at affordable prices. We believe in excelling by providing quality product and excellent customer service. We have continuously worked towards providing quality brand name products at cheaper prices.

We are a Trusted Household Brand of thousands of US pet lovers. Since launching our site www.budgetpetcare.com we have served our customers with pride.

We Offer:

> Genuine Products
> Free Shipping on All Orders
> Free Vet Consultation
> 100% Re-Ship or Refund Guarantee
> 100% Money Back Guarantee
> 3-in-1 Buysafe Guarantee

We take pride in our service. If for any reason you are not satisfied with our products or service please email us at supervisor@budgetpetcare.com and we promise to resolve your issue immediately.

Happy Shopping!

Customer Care Team

1-888-400-8410 (9 AM-6 PM CST) Mon-Sat
Supervisor@budgetpetcare.com


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BudgetPetCare Reviews Summary

The company enjoys a generally positive reputation, particularly for its competitive pricing, quality products, and effective customer service. Many customers appreciate the free shipping policy and the availability of discounts, which contribute to significant savings on pet care supplies. However, concerns arise regarding delivery delays and communication issues, with some customers experiencing challenges in receiving timely updates or responses to inquiries. While the majority express satisfaction with the overall service, the company would benefit from enhancing its order tracking and customer support to address these recurring issues.

This summary is generated by AI, based on text from customer reviews

service
187
value
72
shipping
76
returns
31
quality
74
This company does not typically respond to reviews

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51,844 reviews

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Florida
1 review
0 helpful votes
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ALl was well
December 19, 2025
Updated review

Except the way the product was packed, some of the pills were broken in shipping. Still was able to use. Simparica Trio is no longer available from you guys and I will have to find some where else to purchase. The Spectra will tide us over till I find someone else. :(

Date of experience: June 9, 2025

Great prices on what I need for my dogs
April 14, 2025
Previous review

Great prices on what I need for my dogs. Thanks BPC

Date of experience: April 4, 2025
Florida
1 review
0 helpful votes
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Wrong address
December 19, 2025

My previous order was sent to Erica Bailey in Winterhaven, FL.
Customer service said that she will ship my order to me. I have already shipped her order to her.

Date of experience: November 26, 2025
Idaho
2 reviews
9 helpful votes
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Heart worm meds
December 19, 2025
Updated review

This business has the best prices on heart worm meds and except for charges to track shipment i keep coming back. The tracking charges is something everyone offers as a service free.

Date of experience: December 9, 2025

I am retired and the savings helps me keep my dog healthy...
December 9, 2024
Previous review

I am retired and the savings helps me keep my dog healthy without a buden on my budget

Date of experience: November 29, 2024
North Carolina
1 review
0 helpful votes
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Affordable and Friendly!
December 18, 2025
Updated review

Return customer here. Positive experience every time. Thank you!

Date of experience: December 8, 2025

RELIABLE!
August 18, 2025
Previous review

I depend on you to send me top quality meds for my pup. You've never let me down. Thank you!

Date of experience: August 8, 2025
Kansas
1 review
0 helpful votes
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LOVE
December 17, 2025

Love your site. Always good products and easy to navigate the website and shipping. Thank you for being so helpful with our family members.

Date of experience: December 7, 2025
Oregon
1 review
0 helpful votes
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Legit and great prices
December 17, 2025

I love the great pricing, especially if you have multiple animals, it can get very expensive, very quickly.The only downside is you have to wait a little bit longer for shipping. But the product comes in original packaging. So far, customer service has been great too. The gentleman called me cause he had a question regar.\n Ding, my order. I had originally missed the call, so I called them back and left a message and they called me back the next day. I will note that maybe the search parameters need to be updated some things that I've searched for don't come up but come up in the the ads and emails. So I would recommend calling them if you're looking for a particular product.

Date of experience: December 7, 2025
Illinois
1 review
0 helpful votes
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EASY, CONVENIENT & REASONABLY PRICED
December 17, 2025

I am happy with my purchase. This is an easy, convenient way to purchase what I need. The prices are extremely reasonable. Thank You!

Date of experience: December 7, 2025
Washington
1 review
0 helpful votes
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Quick and Budget Friendly
December 17, 2025
Updated review

This Company makes it affordable to have multiple animals, yet still take care of their needs.

Date of experience: December 7, 2025

Great pricing
September 29, 2025
Previous review

Good customer service and great pricing

Date of experience: September 18, 2025
Washington
1 review
0 helpful votes
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Hard to communicate with
December 16, 2025

You need to post a customer service phone number to answer questions…

For instance, on this order today, you list the next guard tablets at $35 each but it's very confusing when you say you're going to sell me six of them for $99.

These tabs last 90 days each so you are selling me one and a half years worth of tablets, right? Please confirm.

Date of experience: December 6, 2025
Texas
1 review
0 helpful votes
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I love how easy it is.
December 16, 2025
Updated review

It's easy to find the discounts and set it up. There's a bit of a wait, but I am trying to order a year at a time so that's less of an issue this time.

Date of experience: June 6, 2025

Reasonable prices
December 12, 2025
Previous review

Reasonable prices, with long shipping

Date of experience: August 1, 2025
New Jersey
1 review
0 helpful votes
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Amazing prices for pet meds
December 16, 2025

I purchased the Simparica Trio for my dog, and Budget Pet Care always has the BEST prices. Purchased a 12 month supply for less than a 6 month supply from and competitor...

Date of experience: December 6, 2025
Florida
1 review
0 helpful votes
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I purchased revolution Plus for cats. It took of little longer to get to my house than I anticipated. However the product was the exact same stuff I would get in a vet's office at a small fraction of the price!

Date of experience: August 4, 2025

Was like an option for faster delivery
September 3, 2025
Previous review

Excellent prices, reliable, same quality and product as you would get at your veterinarian's office!

Date of experience: August 24, 2025
Texas
1 review
0 helpful votes
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Can't beat the prices and customer service!
December 15, 2025
Updated review

I have always struggled with having enough money to keep my 3 dogs with enough meds to keep them healthy. Budget pet meds is so affordable and they are more than willing to make an order right!

Date of experience: September 18, 2025

Lifesaver
October 12, 2025
Previous review

Great prices and great service make a lifesaver all around for my pups!

Date of experience: October 2, 2025
Delaware
1 review
0 helpful votes
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Good website
December 15, 2025
Updated review

Website is easy to comprehend. Good discounts. BudgetPetCare has become my go to site for pet meds. Major drawback is that they still do not accept the Discover credit card which is the main card I use for purchases.

Date of experience: December 5, 2025

Good service and pricing.
August 5, 2025
Previous review

Good service and pricing. The only downside is that they still do not accept the Discover card.

Date of experience: July 26, 2025
Louisiana
1 review
0 helpful votes
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Great price
December 15, 2025

I've ordered multiple times and always have gotten what I ordered and always a fair price. This company is the only one that isn't price gouging pet owners

Date of experience: December 5, 2017
Florida
1 review
0 helpful votes
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GREAT SERVICE AND EXCELLENT PRICES
December 14, 2025
Updated review

BEEN USING BUDGET PET FOR ABOUT 9 YEARS. HAVE NEVER HAD A PROBLEM AND ORDER ALL ME PETS MEDS FROM THEM. IF THERE NOT RUNNING A SALE CHECK YOU PAST ORDERS THERE ALWAYS A DISCOUNT CODE AND USE YOUR CREIDT FROM EACH ORDER. JUST PUT IN A $300 ORDER AND SAVED $200. LOVE IT! THANK FOR HELPINH ME TO SAVE MONEY WHEN MONEY GETTING TIGHT.

Date of experience: December 4, 2025

Good price and sales
September 17, 2025
Previous review

Been ordering from budget pet from Canada for the last 6 years. Customer service is excellent. Ones you order. If you look at your previous order there is a code there to give you 15% off plus you always get a credit for you next order. Just saved $75 on this order i just placed. Never had a problem with any of the products.

Date of experience: September 7, 2025
Texas
3 reviews
0 helpful votes
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EXCELLENT COMPANY FOR PET SUPPLIES
December 14, 2025
Updated review

I've been doing business with this company for many years. I'm always receive impeccable service and great value for highest quality products. I will continue to be a loyal customer.

Date of experience: December 4, 2025

Website is extremely user friendly and easy to navigate
June 6, 2025
Previous review

Website is extremely user friendly and easy to navigate. Vast variety of products.

Date of experience: May 27, 2025
Texas
1 review
0 helpful votes
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Took a while to arrive, but worth the wait.
December 13, 2025
Updated review

What I ordered for my dog arrived after a little bit of a long wait, but it did arrive, and saved me hundreds of dollars. My dog and I are better thanks to this site.

Date of experience: December 2, 2025

Order Arrived - great price!
September 3, 2025
Previous review

I found they had the best price for Simparica Trio- so with some reservation I ordered it. It arrived after a few weeks, it's genuine and my wallet is happy. They have earned my business.

Date of experience: August 24, 2025
Florida
1 review
0 helpful votes
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Great prices & customer service
December 13, 2025

The prices are the best I've found. They always respond to emails & provide great customer service. I've never had an issue with an order.

Date of experience: December 3, 2025
New York
1 review
0 helpful votes
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The savings is amazing!
December 13, 2025

It's unbelievable what your company can do for people who have a lot of pets. They depend on us and if we can't afford the high prices that American companies want to charge - they suffer. Thank you for everything you do.

Date of experience: December 3, 2025