Overview
The company enjoys a generally positive reputation, particularly for its competitive pricing, quality products, and effective customer service. Many customers appreciate the free shipping policy and the availability of discounts, which contribute to significant savings on pet care supplies. However, concerns arise regarding delivery delays and communication issues, with some customers experiencing challenges in receiving timely updates or responses to inquiries. While the majority express satisfaction with the overall service, the company would benefit from enhancing its order tracking and customer support to address these recurring issues.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
This company provides an affordable preventative healthcare when compared to what my vet is charging for the same product. The meds takes some time to arrive, but the tracking provides assurance that it is on its way.
I have used this resource repeatedly over the last several years. Given we have multiple pets, this has saved us a bit of cash, especially when compared to purchasing the same product through the vets office.
Site isn't necessarily designed for use on a phone but overall easy to use site. This is my third time ordering from here and it is exactly what I expect.
I love there prices and the discounts they offer makes it possible for me to rescue more suffering cats and dogs I've purchased from here multiple times I love them
I love that the products are great products as well as reasonable priced so it makes them afforadable. They ship fast and there shipping is free thank yall very much
Each and every time I order I have to go through the checkout process 3 times before it's successful. However, the extra effort is well worth it for the savings and great quality.
As always, you have top quality pet products at great discount prices, easy purchase and check out -- with the exception of occasional payment failures, usually 3 -- before payment goes through. It's worth the minor inconvenience.
Budget Pet Care saves us quite a bit of money compared to getting the same product at the vet or from similar websites.
I have purchased Nexgard for my doggies a few times already. I always get the items with no problems.
Always the best prices at budget pet care. Easy home delivery, highly recommend for your pet care needs
I can get what I need without spending extra at the vet. It's fast considering the location is on the other side of the world.
I have been a customer for over 2 years now. I am extremely pleased with the prices, the discounts and the shipping.
I am so happy I found you guys.
You have the best prices for pet medications, and we have never had a problem ordering from you in the several years we have used your pharmacy.
You always have the best prices and reliable shipping. Thank you!
I have order many times and have never had a problem. The flea product I order is not available locally.
It's easy to find what your looking for, they are very helpful, they always have what I am looking for. I like shopping here for my dogs needs.
Love shopping here, they have all my dogs needs at a very good price.
I have been ordering for over 3 years and I always get my order promptly.
Been using budget pet care for 4 years. Great products and great customer service.
VERY GOOD SELECTION OF PRODUCTS AND VERY EASY TO ORDER. I WAS ORDERING FLEA AND TICK MEDS FOR MY CATS.
Easy to find what I need great service lots of products to chose from
Came just in time Our dogs were scratching. We're between lawn mower guys.
Great prices and easy to order. Only 24 more characters to write.
Always get my package and good prices good price thanks for keep prices low.
Pricing is very competitive and selection is great. Orders have arrived timely and undamaged.
Great price great selection of products. Easy website to use
We are a Trusted Household Brand of thousands of US pet lovers. Since launching our site www.budgetpetcare.com we have served our customers with pride.
We Offer:
> Genuine Products
> Free Shipping on All Orders
> Free Vet Consultation
> 100% Re-Ship or Refund Guarantee
> 100% Money Back Guarantee
> 3-in-1 Buysafe Guarantee
We take pride in our service. If for any reason you are not satisfied with our products or service please email us at supervisor@budgetpetcare.com and we promise to resolve your issue immediately.
Happy Shopping!
Customer Care Team
1-888-400-8410 (9 AM-6 PM CST) Mon-Sat
Supervisor@budgetpetcare.com
- Visit Website
- London, SRY
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Business History
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members