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BudgetPetCareReviews 5,853

4.8

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From the business

BudgetPetCare.com sells Pet Supplies at affordable prices. We believe in excelling by providing quality product and excellent customer service. We have continuously worked towards providing quality brand name products at cheaper prices.

We are a Trusted Household Brand of thousands of US pet lovers. Since launching our site www.budgetpetcare.com we have served our customers with pride.

We Offer:

> Genuine Products
> Free Shipping on All Orders
> Free Vet Consultation
> 100% Re-Ship or Refund Guarantee
> 100% Money Back Guarantee
> 3-in-1 Buysafe Guarantee

We take pride in our service. If for any reason you are not satisfied with our products or service please email us at supervisor@budgetpetcare.com and we promise to resolve your issue immediately.

Happy Shopping!

Customer Care Team

1-888-400-8410 (9 AM-6 PM CST) Mon-Sat
Supervisor@budgetpetcare.com


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BudgetPetCare Reviews Summary

The company enjoys a generally positive reputation, particularly for its competitive pricing, quality products, and effective customer service. Many customers appreciate the free shipping policy and the availability of discounts, which contribute to significant savings on pet care supplies. However, concerns arise regarding delivery delays and communication issues, with some customers experiencing challenges in receiving timely updates or responses to inquiries. While the majority express satisfaction with the overall service, the company would benefit from enhancing its order tracking and customer support to address these recurring issues.

This summary is generated by AI, based on text from customer reviews

service
187
value
72
shipping
76
returns
31
quality
74
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51,841 reviews

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Texas
1 review
0 helpful votes
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I love how easy it is.
December 16, 2025
Updated review

It's easy to find the discounts and set it up. There's a bit of a wait, but I am trying to order a year at a time so that's less of an issue this time.

Date of experience: June 6, 2025

Reasonable prices
December 12, 2025
Previous review

Reasonable prices, with long shipping

Date of experience: August 1, 2025
New Jersey
1 review
0 helpful votes
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Amazing prices for pet meds
December 16, 2025

I purchased the Simparica Trio for my dog, and Budget Pet Care always has the BEST prices. Purchased a 12 month supply for less than a 6 month supply from and competitor...

Date of experience: December 6, 2025
Florida
1 review
0 helpful votes
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I purchased revolution Plus for cats. It took of little longer to get to my house than I anticipated. However the product was the exact same stuff I would get in a vet's office at a small fraction of the price!

Date of experience: August 4, 2025

Was like an option for faster delivery
September 3, 2025
Previous review

Excellent prices, reliable, same quality and product as you would get at your veterinarian's office!

Date of experience: August 24, 2025
Texas
1 review
0 helpful votes
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Can't beat the prices and customer service!
December 15, 2025
Updated review

I have always struggled with having enough money to keep my 3 dogs with enough meds to keep them healthy. Budget pet meds is so affordable and they are more than willing to make an order right!

Date of experience: September 18, 2025

Lifesaver
October 12, 2025
Previous review

Great prices and great service make a lifesaver all around for my pups!

Date of experience: October 2, 2025
Delaware
1 review
0 helpful votes
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Good website
December 15, 2025
Updated review

Website is easy to comprehend. Good discounts. BudgetPetCare has become my go to site for pet meds. Major drawback is that they still do not accept the Discover credit card which is the main card I use for purchases.

Date of experience: December 5, 2025

Good service and pricing.
August 5, 2025
Previous review

Good service and pricing. The only downside is that they still do not accept the Discover card.

Date of experience: July 26, 2025
Louisiana
1 review
0 helpful votes
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Great price
December 15, 2025

I've ordered multiple times and always have gotten what I ordered and always a fair price. This company is the only one that isn't price gouging pet owners

Date of experience: December 5, 2017
Florida
1 review
0 helpful votes
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GREAT SERVICE AND EXCELLENT PRICES
December 14, 2025
Updated review

BEEN USING BUDGET PET FOR ABOUT 9 YEARS. HAVE NEVER HAD A PROBLEM AND ORDER ALL ME PETS MEDS FROM THEM. IF THERE NOT RUNNING A SALE CHECK YOU PAST ORDERS THERE ALWAYS A DISCOUNT CODE AND USE YOUR CREIDT FROM EACH ORDER. JUST PUT IN A $300 ORDER AND SAVED $200. LOVE IT! THANK FOR HELPINH ME TO SAVE MONEY WHEN MONEY GETTING TIGHT.

Date of experience: December 4, 2025

Good price and sales
September 17, 2025
Previous review

Been ordering from budget pet from Canada for the last 6 years. Customer service is excellent. Ones you order. If you look at your previous order there is a code there to give you 15% off plus you always get a credit for you next order. Just saved $75 on this order i just placed. Never had a problem with any of the products.

Date of experience: September 7, 2025
Texas
3 reviews
0 helpful votes
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EXCELLENT COMPANY FOR PET SUPPLIES
December 14, 2025
Updated review

I've been doing business with this company for many years. I'm always receive impeccable service and great value for highest quality products. I will continue to be a loyal customer.

Date of experience: December 4, 2025

Website is extremely user friendly and easy to navigate
June 6, 2025
Previous review

Website is extremely user friendly and easy to navigate. Vast variety of products.

Date of experience: May 27, 2025
Texas
1 review
0 helpful votes
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Took a while to arrive, but worth the wait.
December 13, 2025
Updated review

What I ordered for my dog arrived after a little bit of a long wait, but it did arrive, and saved me hundreds of dollars. My dog and I are better thanks to this site.

Date of experience: December 2, 2025

Order Arrived - great price!
September 3, 2025
Previous review

I found they had the best price for Simparica Trio- so with some reservation I ordered it. It arrived after a few weeks, it's genuine and my wallet is happy. They have earned my business.

Date of experience: August 24, 2025
Florida
1 review
0 helpful votes
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Great prices & customer service
December 13, 2025

The prices are the best I've found. They always respond to emails & provide great customer service. I've never had an issue with an order.

Date of experience: December 3, 2025
New York
1 review
0 helpful votes
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The savings is amazing!
December 13, 2025

It's unbelievable what your company can do for people who have a lot of pets. They depend on us and if we can't afford the high prices that American companies want to charge - they suffer. Thank you for everything you do.

Date of experience: December 3, 2025
Illinois
1 review
0 helpful votes
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!
December 13, 2025

¡!

Date of experience: December 3, 2025
Florida
2 reviews
11 helpful votes
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Issues with following what is paid for
December 13, 2025
Updated review

Every time I place an order I pay to get a tracking number. Almost every time I have to send a message inquiring about the tracking number. They do not send me an email in response, but when I check a week later they have added the tracking information. I have to fight to get the information that I pay to have supplied. I find this disturbing, because they do not want to follow thru with what a customer pays to have supplied. This issue makes me concerned about the practices.

Date of experience: June 15, 2025

I have my correct money format on the website
June 13, 2025
Previous review

I have my correct money format on the website. So that means I should not have another charge for an exchange rate, but I normally do. Your site should be including that in the total of the bill.

Date of experience: June 3, 2025
Texas
2 reviews
0 helpful votes
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Great prices
December 13, 2025

Prices are comparable to some online stores but sale codes and discounts make them much better than most. Shipping costs and time frame are reasonable

Date of experience: December 3, 2025
Florida
1 review
0 helpful votes
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Shipping
December 13, 2025
Updated review

Shipping is scary, being from overseas. Yes, there is tracking but that's scary too. But, thank God, it got here. Budget does have the best prices, especially for those with limited money but want to take care of their animals. Vets, here, in the u.s. are so expensive.

Date of experience: June 3, 2025

For 6.99 shipping I would expect it to arrive faster!
April 2, 2025
Previous review

For 6.99 shipping I would expect it to arrive faster!

Date of experience: March 23, 2025
Illinois
1 review
0 helpful votes
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DOG SUPPLIES
December 13, 2025
Updated review

I love shopping this website. Prices are always good products are very good. This is my 4th time shopping. So far Im very satisfied with the products and the prices.

Date of experience: December 3, 2025

Products work
July 17, 2025
Previous review

I have ordered flea drops and heartworm meds for my pups, they are working, just ordered flea collars hope they work as well. Only down side is shipping take so long. Other then that satisfied with your products.

Date of experience: July 7, 2025
New York
1 review
0 helpful votes
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Good Experience
December 12, 2025
Updated review

Easy to order, took some time to receive, but well worth it!

Date of experience: April 21, 2025

I received meds for my other Buddy, my other dog and...
May 9, 2025
Previous review

I received meds for my other Buddy, my other dog and I anticipate have the same wonderful experience for my dog Lou.

Date of experience: April 29, 2025
Texas
1 review
0 helpful votes
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Good pet company
December 12, 2025
Updated review

I found BudgetPetCare to be reasonably priced with a good selection. I appreciated that the shipment was received in timely fashion. I will continue to use them for my pet's care and highly recommend them.

Date of experience: December 2, 2025

Quick and easy
February 21, 2025
Previous review

Quick and easy

Date of experience: February 11, 2025
Ohio
1 review
0 helpful votes
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I've ordered from here several times over the years and found their products to be of good quality. They've always been accurate and customer service is top notch.

Date of experience: December 2, 2025
Florida
1 review
0 helpful votes
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Easy website
December 12, 2025

It was very easy to access the products I was looking for and the prices were great! I always buy my flea, tick and heart meds from BudgetPetCare. Best price!

Date of experience: December 2, 2025