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BudgetPetCare.com sells Pet Supplies at affordable prices. We believe in excelling by providing quality product and excellent customer service. We have continuously worked towards providing quality brand name products at cheaper prices.
We are a Trusted Household Brand of thousands of US pet lovers. Since launching our site www.budgetpetcare.com we have served our customers with pride.
We Offer:
> Genuine Products
> Free Shipping on All Orders
> Free Vet Consultation
> 100% Re-Ship or Refund Guarantee
> 100% Money Back Guarantee
> 3-in-1 Buysafe Guarantee
We take pride in our service. If for any reason you are not satisfied with our products or service please email us at supervisor@budgetpetcare.com and we promise to resolve your issue immediately.
Happy Shopping!
Customer Care Team
1-888-400-8410 (9 AM-6 PM CST) Mon-Sat
Supervisor@budgetpetcare.com
The company enjoys a generally positive reputation, particularly for its competitive pricing, quality products, and effective customer service. Many customers appreciate the free shipping policy and the availability of discounts, which contribute to significant savings on pet care supplies. However, concerns arise regarding delivery delays and communication issues, with some customers experiencing challenges in receiving timely updates or responses to inquiries. While the majority express satisfaction with the overall service, the company would benefit from enhancing its order tracking and customer support to address these recurring issues.
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Got all the name brand stuff here for like a third of the normal price on sites like chewy, amazon etc. can't believe this thing exists
I DID NOT RECEIVE MY LAST ORDER DUE TO SHIPPING PROBLEM WITH POST OFFICE AND WITH NO HESITATION I WAS REFUNDED MY MONEY AND I WAS ABLE TO PLACE ANOTHER ORDER. THANK YOU!
I needed help with my first order. I called and the agent was very helpful.
The cost was much better than other sites, especially with the money back feature. I have stopped comparing other sites for the heartworm, etc chewable med.
It has been hasslefree ordering the medication that my doctor needs on this website. The prices are terrific and a lot of times I get discounts.
I had a great experience stocking up on Simparica Trio for my lab. Back again for our next restock, with an even better price this year. It took 11 months, but I found something with a lower price than last year!
I've ordered pet supplies from this website a few times. Each time I am very satisfied with what I order and I get my order in a timely manner.
Everything I have purchased from this company came very quickly in the mail and has worked phenomenally.
BudgetPetCare has been a great place to get the Nexguard that I need for my 3 dogs. Easy to place the order, fast shipping and a great price compared to the same product offered at my vet office.
Easy to find products, good discounts and free shipping!
Went to order products and it kicked me out. My original discount of 30% disappeared and I was forced to use a lesser amount.
You used to stock heartgard for large dogs. None seen today. Unable to get 12 pack medium heartgard so I had to order 2 6 packs at greater cost. Disappointing.
They were out of the 3-month medication for a medium dog, so I ordered twice as much of the 3-month medication for a small dog.
Good products and good prices. That is what I am looking for and what they offer.
The website loads really slowly and is glitchy. Also, if you apply the credit you've earned from previous purchases, it takes away the autoship and shipping discounts, making it impossible to ever use the credit.
There is no hassle or trying to find what you are looking for. Website is easy to use. And the reason I always use it it because you do not need a prescription to get what your animal needs, plus you get store credit..
As a customer since 2022 and have never had a reason to complain. Easy to follow site for ordering. Excellent Service and secure delivery.
These are the best collars for your pets. They last all summer and I have never had any issues with fleas or ticks. HIGHLY Recommend!
Thank you!
Returning customer! Always has the best prices, quick and easy to shop.
Vet clinics, pet stores, discount stores all charge much more for flea collars and pet supplies... BudgetPetCare saves time and money!
Great products at excellent prices. Shipping takes a little while but I just order a month before I need it and have had no issues
Products are as advertised and at a reasonable price! Shipping takes a little extra time but not bad.
I'd rather give two real Heartgard Plus chewables for medium dogs to my large dog than one of those horrible blue tablets that are generic. Those are a nightmare! I will never use them.
Shipping may take longer, but the competitive pricing and delivery in good condition is worth the wait. Just need to plan properly and order meds well in time.
So I had to purchase the smaller size heartguard since I'm out been waiting for the restock on the large 50 to 100l.bs. Otherwise I am happy to have you guys for my heartguard purchases. Thanks.
Takes a little longer to get here. = Only reason I gave it 4 stars. (took 2 weeks) But for the price differential it's worth waiting for. You just have to be able to plan - autoship helps tremendously to keep you on track.
Answer: Hello Dawn, We would like to assure you that all our products are genuine and are official versions manufactured by the same manufacturer who makes the equivalent product for the USA market. We only sell products from reputable and leading international brands. Shopping with us is no different than buying from your neighborhood vet or pet store. In addition, we meet the manufacturer's guarantee and you can be assured that every product we sell is of the highest quality. In case, you are not satisfied with the product after using it, we accept your claim for a refund as per our 100% satisfaction guarantee.
Answer: Hello Kelly, All the products we offer to sell on our wbesite do not require prescription from the country we ship i. E. Australia. However, our products are genuine and same as sold by the manufacturer in various countries. Hope this clarifies your question. Thank you!
Answer: Hello Sherry, We only sell products from reputable and leading international brands. All our products are genuine and are official versions manufactured by the same manufacturer who makes the equivalent product for the USA market. In addition, we meet the manufacturer's guarantee and you can be assured that every product we sell is of the highest quality.
Answer: Hi Isabel, Yes. Bravecto is approved for use in breeding, pregnant, and lactating dogs. Including Bravecto, all our products are genuine and are official versions manufactured by the same manufacturer who makes the equivalent product for the USA market.
Answer: Hi Kevin, We only sell products from reputable and leading international brands. All our products are genuine and are official versions manufactured by the same manufacturer who makes the equivalent product for the USA market. In addition, we meet the manufacturer's guarantee and you can be assured that every product we sell is of the highest quality. In case, you are not satisfied with the product after using it, we accept your claim for refund as per our 100% satisfaction guarantee.