On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
BudgetPetCare.com sells Pet Supplies at affordable prices. We believe in excelling by providing quality product and excellent customer service. We have continuously worked towards providing quality brand name products at cheaper prices.
We are a Trusted Household Brand of thousands of US pet lovers. Since launching our site www.budgetpetcare.com we have served our customers with pride.
We Offer:
> Genuine Products
> Free Shipping on All Orders
> Free Vet Consultation
> 100% Re-Ship or Refund Guarantee
> 100% Money Back Guarantee
> 3-in-1 Buysafe Guarantee
We take pride in our service. If for any reason you are not satisfied with our products or service please email us at supervisor@budgetpetcare.com and we promise to resolve your issue immediately.
Happy Shopping!
Customer Care Team
1-888-400-8410 (9 AM-6 PM CST) Mon-Sat
Supervisor@budgetpetcare.com
BudgetPetCare Reviews Summary
The company enjoys a generally positive reputation, particularly for its competitive pricing, quality products, and effective customer service. Many customers appreciate the free shipping policy and the availability of discounts, which contribute to significant savings on pet care supplies. However, concerns arise regarding delivery delays and communication issues, with some customers experiencing challenges in receiving timely updates or responses to inquiries. While the majority express satisfaction with the overall service, the company would benefit from enhancing its order tracking and customer support to address these recurring issues.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
The product arrived as advertised and in less time than I was originally told. The cost was less than half the price I had previously been paying.
I have been purchasing from you for the past year or longer. Thank you for offering great prices on the products I need for my dog.
The best place to shop for my dog's needs.
I always place orders before I completely run out and order early just incase of lost packages or delays in some way so I find that on occasion, the expiration date of products is too close for comfort. Many packages come crushed as well. ( date of experience is from previous purchases)
To elaborate on my review title; the expiration date on products is normally far enough out that I can safely order before I completely run out, however the expiration date is not a guarantee so it is gamble, if I take advantage of a sale and place an order early while having several doses remaining. I have had to throw out a dose because the product expired before the last monthly dose could be used.
This is my 3rd time ordering meds for my pet. The price is affordable. Just order well in advance for spring meds like flea and tick and heart worm as it does take a while to receive the items.
My second time using this site for meds for my dog. Price is reasonable and love the sales and earning cash back.
E
Excellent prices but my last order got cancelled because they did not have it in stock. I hope they replace it with the same price I was originally buying it for. I bought a different brand this time, hoping to get the other brand again later. Also, every time I call, Oscar tells me to call back in 2 weeks to check on stock. That's a pain for the customer. Was very happy with first purchase but no success with reoccurring purchases.
A neighbor orders Bravecto from you and recommended your site for the same. Bravecto has a rebate for 2 or 4 purchases, but your website only sells it up to 3 together. The agent recommended that if I didn't need all the doses at that time, that I purchase the one I needed, and wait to purchase the other 3 now with your black friday sale. I should have listened, and probably saved more - instead, I purchased 2 at that time, and have just purchased the other two to complete the rebate of 4. If you could sell with bulk savings 4 at a time, that would be great in future - but I will definitely keep an eye out for sales likes this in the future as I need to save where I can with a bunch of furbabies! If there was a way to receive email notifications for future sales, I'd love to be on the list!
I tried to chat to ask a question earlier, and was told to call in. I called in, and had to leave a message. I wrote a message, and have not heard back. I called back in, and someone picked up, but then hung up on me. I called back in and was given an answer to my question, so I got back onto the website to order, but had another question and got back on the chat to find out if the charge would be considered a foreign transaction - they have answered me, but the chat has gotten disconnected. They told me I had to call after placing the order to be sure shipping went smoothly... I will have to make another call... this is a LOT, and I am only going through these hoops to save some $$ - as I am not saving any time with the purchase.
I have been shopping at Budget Pet Care for years. I really like the Pet meds I get here online. I recommend shopping with them. The cash back feature is a keeper.
So very easy to find what I need for my cats on this site. The product works great. I love the fact they give purchase credits when you make a purchase. Ordered from here a lot this year.
This it the best place to order the meds I need for my fur baby - it helps make it easier to ensure she stays healthy and is with for many more years
Love this place with the cost of everything continuing to rise especially at my vet's office I love having a place to get my girls meds so she stays healthy, and I can afford to keep her that way
I get my Seresto collars here every year. Great prices, fair shipping, and I enjoy the cashback credit. Product is authentic, not a dangerous knock off. Shipping is fairly quick.
BudgetPetCare is the best, most reliable and economical pet supply company I've found. I've been using them for at least several years now, and I will continue to buy my pets supplies from them.
Your website is always easy to navigate, always a pleasure shopping on your site
Shopping experience was great, had no problems. But when it came to shipping information, I did not receive it and, after contacting your customer support, it never updated as to when it arrived in the US. I still purchased it this time and hoping that I get updated information this time, but at least it's peace of mind that I can reach out to you if I don't receive it or anything. You guys were so helpful!
This is the best price so far for the flea and tick treatments for our dogs. So even if there were even some inconveniences, I would not care. I would put up with it. But I have to say, I did not have any issues with the site and honestly it has a very simple layout. Thank you for helping us pet parents out!
Always shop here and always get my stuff on time. Obviously from another country but it still works. No fleas. No heartworm. Only an occasional unattached tick and we like to play in the woods!
I have been using BudgetPetCare for years for my dog's meds - Fantastic value and customer service! I will continue to be a loyal customer in years to come! Thank you!
Good website and affordable products. It's impossible to unsubscribe from your spam emails, I've just blocked all your emails now. Fix it.
This is a great company with reasonable prices, I am a long time customer and tell my pet friends about this site all the time.
My dogs have never had fleas, ticks, or heartworms since I began ordering from BUDGET. Budget is less than half the cost of others and helps me to afford my pet medications and keep them healthy.
GREAT, EASY, FAST SHIPPING. Great price. Quality Product!
Been a customer since 2014 and I've never had a problem with the company. Only had one incident when they didn't have the product I wanted in at the time but I was refunded my money immediately back to my account. The only thing is now is recently they have started charging for shipping unless I buy a certain amount of product to where I didn't use to have to do that 6 months ago. I don't like that very well.
I have been shopping with BudgetPetCare for years now and have enjoyed the experience immensely. They always have what I want for my pets and the prices are always reasonable.
I have been shopping on this site for my pet needs for a few years now. I get a great product for a great price. Thank you Budgetpetcare
I get my pet care products at half the cost of the other online stores, making it easier to manage my pets needs. Thank you Budgetpetcare.
We've realized significant savings on our dog's supplies since shoppping at BudgetPetCare. Deliveries are always timely and the savings can be substantial.
From start to finish, the online ordering experience was exceptional. The efficiency and lack of friction exceeded my expectations.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members