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BudgetPetCare.com sells Pet Supplies at affordable prices. We believe in excelling by providing quality product and excellent customer service. We have continuously worked towards providing quality brand name products at cheaper prices.
We are a Trusted Household Brand of thousands of US pet lovers. Since launching our site www.budgetpetcare.com we have served our customers with pride.
We Offer:
> Genuine Products
> Free Shipping on All Orders
> Free Vet Consultation
> 100% Re-Ship or Refund Guarantee
> 100% Money Back Guarantee
> 3-in-1 Buysafe Guarantee
We take pride in our service. If for any reason you are not satisfied with our products or service please email us at supervisor@budgetpetcare.com and we promise to resolve your issue immediately.
Happy Shopping!
Customer Care Team
1-888-400-8410 (9 AM-6 PM CST) Mon-Sat
Supervisor@budgetpetcare.com
The company enjoys a generally positive reputation, particularly for its competitive pricing, quality products, and effective customer service. Many customers appreciate the free shipping policy and the availability of discounts, which contribute to significant savings on pet care supplies. However, concerns arise regarding delivery delays and communication issues, with some customers experiencing challenges in receiving timely updates or responses to inquiries. While the majority express satisfaction with the overall service, the company would benefit from enhancing its order tracking and customer support to address these recurring issues.
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Except the way the product was packed, some of the pills were broken in shipping. Still was able to use. Simparica Trio is no longer available from you guys and I will have to find some where else to purchase. The Spectra will tide us over till I find someone else. :(
Great prices on what I need for my dogs. Thanks BPC
My previous order was sent to Erica Bailey in Winterhaven, FL.
Customer service said that she will ship my order to me. I have already shipped her order to her.
This business has the best prices on heart worm meds and except for charges to track shipment i keep coming back. The tracking charges is something everyone offers as a service free.
I am retired and the savings helps me keep my dog healthy without a buden on my budget
Return customer here. Positive experience every time. Thank you!
I depend on you to send me top quality meds for my pup. You've never let me down. Thank you!
Love your site. Always good products and easy to navigate the website and shipping. Thank you for being so helpful with our family members.
I love the great pricing, especially if you have multiple animals, it can get very expensive, very quickly.The only downside is you have to wait a little bit longer for shipping. But the product comes in original packaging. So far, customer service has been great too. The gentleman called me cause he had a question regar.\n Ding, my order. I had originally missed the call, so I called them back and left a message and they called me back the next day. I will note that maybe the search parameters need to be updated some things that I've searched for don't come up but come up in the the ads and emails. So I would recommend calling them if you're looking for a particular product.
I am happy with my purchase. This is an easy, convenient way to purchase what I need. The prices are extremely reasonable. Thank You!
This Company makes it affordable to have multiple animals, yet still take care of their needs.
You need to post a customer service phone number to answer questions…
For instance, on this order today, you list the next guard tablets at $35 each but it's very confusing when you say you're going to sell me six of them for $99.
These tabs last 90 days each so you are selling me one and a half years worth of tablets, right? Please confirm.
It's easy to find the discounts and set it up. There's a bit of a wait, but I am trying to order a year at a time so that's less of an issue this time.
I purchased the Simparica Trio for my dog, and Budget Pet Care always has the BEST prices. Purchased a 12 month supply for less than a 6 month supply from and competitor...
I purchased revolution Plus for cats. It took of little longer to get to my house than I anticipated. However the product was the exact same stuff I would get in a vet's office at a small fraction of the price!
Excellent prices, reliable, same quality and product as you would get at your veterinarian's office!
I have always struggled with having enough money to keep my 3 dogs with enough meds to keep them healthy. Budget pet meds is so affordable and they are more than willing to make an order right!
Great prices and great service make a lifesaver all around for my pups!
Website is easy to comprehend. Good discounts. BudgetPetCare has become my go to site for pet meds. Major drawback is that they still do not accept the Discover credit card which is the main card I use for purchases.
Good service and pricing. The only downside is that they still do not accept the Discover card.
I've ordered multiple times and always have gotten what I ordered and always a fair price. This company is the only one that isn't price gouging pet owners
BEEN USING BUDGET PET FOR ABOUT 9 YEARS. HAVE NEVER HAD A PROBLEM AND ORDER ALL ME PETS MEDS FROM THEM. IF THERE NOT RUNNING A SALE CHECK YOU PAST ORDERS THERE ALWAYS A DISCOUNT CODE AND USE YOUR CREIDT FROM EACH ORDER. JUST PUT IN A $300 ORDER AND SAVED $200. LOVE IT! THANK FOR HELPINH ME TO SAVE MONEY WHEN MONEY GETTING TIGHT.
Been ordering from budget pet from Canada for the last 6 years. Customer service is excellent. Ones you order. If you look at your previous order there is a code there to give you 15% off plus you always get a credit for you next order. Just saved $75 on this order i just placed. Never had a problem with any of the products.
I've been doing business with this company for many years. I'm always receive impeccable service and great value for highest quality products. I will continue to be a loyal customer.
Website is extremely user friendly and easy to navigate. Vast variety of products.
What I ordered for my dog arrived after a little bit of a long wait, but it did arrive, and saved me hundreds of dollars. My dog and I are better thanks to this site.
I found they had the best price for Simparica Trio- so with some reservation I ordered it. It arrived after a few weeks, it's genuine and my wallet is happy. They have earned my business.
The prices are the best I've found. They always respond to emails & provide great customer service. I've never had an issue with an order.
It's unbelievable what your company can do for people who have a lot of pets. They depend on us and if we can't afford the high prices that American companies want to charge - they suffer. Thank you for everything you do.
Answer: Hello Dawn, We would like to assure you that all our products are genuine and are official versions manufactured by the same manufacturer who makes the equivalent product for the USA market. We only sell products from reputable and leading international brands. Shopping with us is no different than buying from your neighborhood vet or pet store. In addition, we meet the manufacturer's guarantee and you can be assured that every product we sell is of the highest quality. In case, you are not satisfied with the product after using it, we accept your claim for a refund as per our 100% satisfaction guarantee.
Answer: Hello Kelly, All the products we offer to sell on our wbesite do not require prescription from the country we ship i. E. Australia. However, our products are genuine and same as sold by the manufacturer in various countries. Hope this clarifies your question. Thank you!
Answer: Hello Sherry, We only sell products from reputable and leading international brands. All our products are genuine and are official versions manufactured by the same manufacturer who makes the equivalent product for the USA market. In addition, we meet the manufacturer's guarantee and you can be assured that every product we sell is of the highest quality.
Answer: Hi Isabel, Yes. Bravecto is approved for use in breeding, pregnant, and lactating dogs. Including Bravecto, all our products are genuine and are official versions manufactured by the same manufacturer who makes the equivalent product for the USA market.
Answer: Hi Kevin, We only sell products from reputable and leading international brands. All our products are genuine and are official versions manufactured by the same manufacturer who makes the equivalent product for the USA market. In addition, we meet the manufacturer's guarantee and you can be assured that every product we sell is of the highest quality. In case, you are not satisfied with the product after using it, we accept your claim for refund as per our 100% satisfaction guarantee.