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From the business
BudgetPetCare.com sells Pet Supplies at affordable prices. We believe in excelling by providing quality product and excellent customer service. We have continuously worked towards providing quality brand name products at cheaper prices.
We are a Trusted Household Brand of thousands of US pet lovers. Since launching our site www.budgetpetcare.com we have served our customers with pride.
We Offer:
> Genuine Products
> Free Shipping on All Orders
> Free Vet Consultation
> 100% Re-Ship or Refund Guarantee
> 100% Money Back Guarantee
> 3-in-1 Buysafe Guarantee
We take pride in our service. If for any reason you are not satisfied with our products or service please email us at supervisor@budgetpetcare.com and we promise to resolve your issue immediately.
Happy Shopping!
Customer Care Team
1-888-400-8410 (9 AM-6 PM CST) Mon-Sat
Supervisor@budgetpetcare.com
BudgetPetCare Reviews Summary
The company enjoys a generally positive reputation, particularly for its competitive pricing, quality products, and effective customer service. Many customers appreciate the free shipping policy and the availability of discounts, which contribute to significant savings on pet care supplies. However, concerns arise regarding delivery delays and communication issues, with some customers experiencing challenges in receiving timely updates or responses to inquiries. While the majority express satisfaction with the overall service, the company would benefit from enhancing its order tracking and customer support to address these recurring issues.
This summary is generated by AI, based on text from customer reviews
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Although I am finding that the prices are going up. I also can depend on some sort of coupon that helps. The convenience and reliability in ordering and shipping arrival is always dependable. I am grateful. Thank you for being there!
You send emails with titles that say a certain % off and free shipping but then when you go to the website to order you don't get that discount (it's much less) and there's no free shipping unless you purchase a certain amount.
I've been using this site to purchase flea meds for all of my animals for over 2 years now. Customer service is always quick, responsive, and ready to help if there's ever an issue (issues that are usually user-error - aka me messing something up). And you won't find better prices and deals for flea meds, especially for dogs. Highly recommend.
I have ordered off budget pet care multiple times now. Since I live in the states, it takes a little bit longer to get to me, but it's worth the wait! I get exactly the same thing for half, sometimes a third of what I would have to pay if I bought it on chewy or in-store.
I have always had the option of free shipping, which I was completely happy with. With this order that was not offered. Paying for shipping eliminated the benefit of all your great discounts. Disappointed customer here.
Fast shipping and delivery everytime
I appreciate being able to order the same product as elsewhere for a cheaper price. This price helps me stay on top of my babies' medication needs. Thank you!
Been using them for many years never a problem it's nice being part of a company that actually gives you good discounts and sales so we can afford to take care of our animals! Thank you
I came across this website at the suggestion of someone online. They provide affordable options for pets and I will continue to purchase items from this website.
I ultimately got a refund, but the process was a pain and the overseas customer service rep needs to find different employment.
Great website, great prices and a joy to get a break from outrageous prices from US suppliers. Although free shipping takes time from England, well worth it to save some money. I am grateful this company ships to the US.
I've always gotten the correct product. The prices have always been very good. Shipping is on time if not always very rapid. No complaints.
We have a kennel with lots of dogs and cats and Budget Pet Care makes it possible for us to provide the medications our animals need every day at reasonable price.
I order for a rescue, so lots of product each time. Always been pleased with effectiveness and cost.
Shipping can be slow to USA but worth the wait.
Always a good product…order a lot since its for a rescue shelter.
I have used this site for over 7 years, and they have always been friendly and easy to work with even when I had to make changes to my order. They also have the best pricing that I have been able to find for our dogs pet needs.
Our dog had horrible fleas. We ordered the nextguard combo and it was here within 2 weeks! It has helped out dog so much that I just ordered some for my cats!
Great prices for an excellent product. For our household, big money saver with 4 felines who enjoy being outdoors and need the best protection possible from fleas, parasites and chewing bugs!
I buy Revolution Plus and with 4 cats, With discounts and coupons, big money saver on a wide range of products!
Idc what others say pet budget is cheaper than chewy. You may need to wait a little longer but with auto renew you wont have to wait and again its cheaper and you earn credit to use for the next purchase. Win win
I have been a customer for many many years and with the discounts offered with each order as well as earning cash back to put towards future orders makes this the place to get my frontline and capstar. I was disappointed when the capstar price went from around ten dollars to over twenty, it works great and that's probably why. I use capstar when I treat my animals with the frontline because frontline alone anymore just doesn't do it unfortunately but the combination works awesome and then mid month use capstar again in case they picked up any that frontline just isn't killing and this method has worked now for a few years. The auto order is great and it automatically uses your banked cash back for the order. It may take a little longer to get but it is well worth it. Thank you for being in business. If you ever want to have sales on capstar that would be lovely.
I have used Budget Pet Care for years. I have never had any problems receiving my order and I have not tracked the order either.
I have used Budget Pet Care for years. I have always received my order, I have not used the tracking. I always find good discounts and appreciate how easy it is to move around the website and easy check out.
I had medication on auto renew. One time for some reason a charge was declined. I was never sent an email nor a phone call to let me know. It took a while for me to notice I was not getting the meds. I think Budget Pet Care could do a little better in this department. Having said that, before this I've had no problem with BPC for the 2-3years I have been using them. Thank you.
I have ordered many times before. So much better prices than in the states! Always been there if there was a question. Best company to do business with!
Ordered this from BudgetPetCare before. Package is different from US one but works just the same with fraction of the cost. So I am repeat customer and will keep coming back when needed as long as the prices as good and getting shipment delivered as expected. Take two to 3 weeks to get delivered which is OK if you order once your last tab is used.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members