On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
BudgetPetCare.com sells Pet Supplies at affordable prices. We believe in excelling by providing quality product and excellent customer service. We have continuously worked towards providing quality brand name products at cheaper prices.
We are a Trusted Household Brand of thousands of US pet lovers. Since launching our site www.budgetpetcare.com we have served our customers with pride.
We Offer:
> Genuine Products
> Free Shipping on All Orders
> Free Vet Consultation
> 100% Re-Ship or Refund Guarantee
> 100% Money Back Guarantee
> 3-in-1 Buysafe Guarantee
We take pride in our service. If for any reason you are not satisfied with our products or service please email us at supervisor@budgetpetcare.com and we promise to resolve your issue immediately.
Happy Shopping!
Customer Care Team
1-888-400-8410 (9 AM-6 PM CST) Mon-Sat
Supervisor@budgetpetcare.com
The company enjoys a generally positive reputation, particularly for its competitive pricing, quality products, and effective customer service. Many customers appreciate the free shipping policy and the availability of discounts, which contribute to significant savings on pet care supplies. However, concerns arise regarding delivery delays and communication issues, with some customers experiencing challenges in receiving timely updates or responses to inquiries. While the majority express satisfaction with the overall service, the company would benefit from enhancing its order tracking and customer support to address these recurring issues.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
It's easy to find the discounts and set it up. There's a bit of a wait, but I am trying to order a year at a time so that's less of an issue this time.
I purchased the Simparica Trio for my dog, and Budget Pet Care always has the BEST prices. Purchased a 12 month supply for less than a 6 month supply from and competitor...
I purchased revolution Plus for cats. It took of little longer to get to my house than I anticipated. However the product was the exact same stuff I would get in a vet's office at a small fraction of the price!
Excellent prices, reliable, same quality and product as you would get at your veterinarian's office!
I have always struggled with having enough money to keep my 3 dogs with enough meds to keep them healthy. Budget pet meds is so affordable and they are more than willing to make an order right!
Great prices and great service make a lifesaver all around for my pups!
Website is easy to comprehend. Good discounts. BudgetPetCare has become my go to site for pet meds. Major drawback is that they still do not accept the Discover credit card which is the main card I use for purchases.
Good service and pricing. The only downside is that they still do not accept the Discover card.
I've ordered multiple times and always have gotten what I ordered and always a fair price. This company is the only one that isn't price gouging pet owners
BEEN USING BUDGET PET FOR ABOUT 9 YEARS. HAVE NEVER HAD A PROBLEM AND ORDER ALL ME PETS MEDS FROM THEM. IF THERE NOT RUNNING A SALE CHECK YOU PAST ORDERS THERE ALWAYS A DISCOUNT CODE AND USE YOUR CREIDT FROM EACH ORDER. JUST PUT IN A $300 ORDER AND SAVED $200. LOVE IT! THANK FOR HELPINH ME TO SAVE MONEY WHEN MONEY GETTING TIGHT.
Been ordering from budget pet from Canada for the last 6 years. Customer service is excellent. Ones you order. If you look at your previous order there is a code there to give you 15% off plus you always get a credit for you next order. Just saved $75 on this order i just placed. Never had a problem with any of the products.
I've been doing business with this company for many years. I'm always receive impeccable service and great value for highest quality products. I will continue to be a loyal customer.
Website is extremely user friendly and easy to navigate. Vast variety of products.
What I ordered for my dog arrived after a little bit of a long wait, but it did arrive, and saved me hundreds of dollars. My dog and I are better thanks to this site.
I found they had the best price for Simparica Trio- so with some reservation I ordered it. It arrived after a few weeks, it's genuine and my wallet is happy. They have earned my business.
The prices are the best I've found. They always respond to emails & provide great customer service. I've never had an issue with an order.
It's unbelievable what your company can do for people who have a lot of pets. They depend on us and if we can't afford the high prices that American companies want to charge - they suffer. Thank you for everything you do.
Every time I place an order I pay to get a tracking number. Almost every time I have to send a message inquiring about the tracking number. They do not send me an email in response, but when I check a week later they have added the tracking information. I have to fight to get the information that I pay to have supplied. I find this disturbing, because they do not want to follow thru with what a customer pays to have supplied. This issue makes me concerned about the practices.
I have my correct money format on the website. So that means I should not have another charge for an exchange rate, but I normally do. Your site should be including that in the total of the bill.
Prices are comparable to some online stores but sale codes and discounts make them much better than most. Shipping costs and time frame are reasonable
Shipping is scary, being from overseas. Yes, there is tracking but that's scary too. But, thank God, it got here. Budget does have the best prices, especially for those with limited money but want to take care of their animals. Vets, here, in the u.s. are so expensive.
For 6.99 shipping I would expect it to arrive faster!
I love shopping this website. Prices are always good products are very good. This is my 4th time shopping. So far Im very satisfied with the products and the prices.
I have ordered flea drops and heartworm meds for my pups, they are working, just ordered flea collars hope they work as well. Only down side is shipping take so long. Other then that satisfied with your products.
Easy to order, took some time to receive, but well worth it!
I received meds for my other Buddy, my other dog and I anticipate have the same wonderful experience for my dog Lou.
I found BudgetPetCare to be reasonably priced with a good selection. I appreciated that the shipment was received in timely fashion. I will continue to use them for my pet's care and highly recommend them.
I've ordered from here several times over the years and found their products to be of good quality. They've always been accurate and customer service is top notch.
It was very easy to access the products I was looking for and the prices were great! I always buy my flea, tick and heart meds from BudgetPetCare. Best price!
Answer: Hello Dawn, We would like to assure you that all our products are genuine and are official versions manufactured by the same manufacturer who makes the equivalent product for the USA market. We only sell products from reputable and leading international brands. Shopping with us is no different than buying from your neighborhood vet or pet store. In addition, we meet the manufacturer's guarantee and you can be assured that every product we sell is of the highest quality. In case, you are not satisfied with the product after using it, we accept your claim for a refund as per our 100% satisfaction guarantee.
Answer: Hello Kelly, All the products we offer to sell on our wbesite do not require prescription from the country we ship i. E. Australia. However, our products are genuine and same as sold by the manufacturer in various countries. Hope this clarifies your question. Thank you!
Answer: Hello Sherry, We only sell products from reputable and leading international brands. All our products are genuine and are official versions manufactured by the same manufacturer who makes the equivalent product for the USA market. In addition, we meet the manufacturer's guarantee and you can be assured that every product we sell is of the highest quality.
Answer: Hi Isabel, Yes. Bravecto is approved for use in breeding, pregnant, and lactating dogs. Including Bravecto, all our products are genuine and are official versions manufactured by the same manufacturer who makes the equivalent product for the USA market.
Answer: Hi Kevin, We only sell products from reputable and leading international brands. All our products are genuine and are official versions manufactured by the same manufacturer who makes the equivalent product for the USA market. In addition, we meet the manufacturer's guarantee and you can be assured that every product we sell is of the highest quality. In case, you are not satisfied with the product after using it, we accept your claim for refund as per our 100% satisfaction guarantee.