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Review of BlueNile

BlueNile reviews

11 reviews
411 First Avenue S., Suite 700
Seattle, Washington 98104
Tel: 1-800-242-2728
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11 Reviews From Our Community

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19 reviews
3 helpful votes

Orders have arrived promptly. The only thing I would say is a caveat for the company at least is that you can often find similar items at a better price.

Ask Onika about BlueNile
5 reviews
5 helpful votes

I have a marriage function in the coming Sunday but I have not new collections of jewelry for wearing at the time of function. So I am very sad and decided to not attending the function. That time my mom ordered pair of diamond bangles from the site. It was an amazing set of diamond bangles. After got the bangles I attend the function.

Ask Kristal about BlueNile
3 reviews
4 helpful votes

I ordered a ring from bluenile and thank god they let me do a free return. It was not at all what they said it was going to be.

Ask Steve about BlueNile
1 review
1 helpful vote

Blue Nile isn't a bad place to buy a ring, but I found the diamonds to be only so so and making a return was harder than I had anticipated. The customer service on the phone was good though.

Ask Sam about BlueNile
1 review
1 helpful vote

Blue Nile promises free returns, but if you buy expensive wedding rings the returns don't really end up being free. You see if you buy say a $5000 ring and decide you don't want it, you have to pay to ship it back to them. But you can't just put it in an envelop and mail it, you have to send it registered and insured which can easily run you over $50. So I'd choose a good local jeweler over Blue Nile unless you're really sure you're not going to return anything. I would point out though that the return went smoothly to Blue Nile's credit.

Ask Earl about BlueNile
3 reviews
5 helpful votes

This is the best place to purchase jewelry. I got my wife's engagement ring and wedding band here. I was able to custom select every aspect of the rings. For her I chose the color 'D' for Debbie, the carat weight was .77, we graduated HS together in '77, the table(% of area on top of diamond) was 59%, we were both born in '59. Her rings are platinum which is in the 10th group on the periodical chart, we were married 10/10/10. I selected the band width, clarity and cuts as well. She loved all the thought that I put into it.
Now as for the price, unbelievable, I shopped around the local brick and mortar jewelry stores, they could'n even come close, in fact one of the jewelers actually recommended Blue Nile after he couldn't find what I wanted.

Ask Frank about BlueNile
15 reviews
17 helpful votes

I really like this site. They have a great selection of engagement rings. They offer free shipping and 30 day return policy. Awesome site...

Ask Robin about BlueNile
3 reviews
2 helpful votes

Excellent Experience! Highly recommend.

Ask Steve about BlueNile
3 reviews
3 helpful votes

Well, I finally got my ring ordered from blue nile last Monday. I saw a lot of possitive feedbacks on the internet about this company, and that was the primary reason I ordered my ring from them. I ordered a 1.5 carat H color diamond ring which was just a little over $6,000. The ring turned out perfect except the size. It was a little loose on my finger so I took it to the local jewelry store to have it resized which costed me another $300. Otherwise, this would be a real deal!

Ask theresa about BlueNile
11 reviews
44 helpful votes

I love Their jewlery is exceptional and you get free shipping. This is another exceptional company. I have never had to return an item to them because everything that I have purchased I loved. They deliver your merchandise right to your door. Very pleased with this company.

Ask Kim about BlueNile
1 review
4 helpful votes

My husband purchased a $600 platinum bracelet for me. It chipped and at that point I found out it was plated silver. The bracelet was not platinum at all. I contacted blue nile and they refused to offer any type of reconcilitation. They talked to me on the phone twice. They said that I found a bracelet that looked like theirs and it was not the one they sent me. They shipped the same bracelet back to me with an invoice saying it was a platinum bracelet AGAIN and when I opened the box it was the same one I had before They didn't even have the guts to tell me they weren't going to do anything about sending me the wrong bracelet. This is complete BS. If you purchase anything from there take it to a jeweler to get it tested to make sure it is real.

Ask Melissa about BlueNile

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