website thubmnail of BirthdayMania
How would you rate BirthdayMania?
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California
1 review
2 helpful votes
Follow Maryam D.
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Worse online service ever! Shipping supposed to be 2 to 5 business days... Well it is actually 9-10 days later! Instead of saving time ordering online, now i need to go buy these things last minute before the party in a local store and then when my package arrives in three days deal with the return headaches. Next time i will stick with Amazon or more experienced sites! Lesson learned!

Date of experience: July 31, 2014
Pennsylvania
1 review
1 helpful vote
Follow Kristen M.
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Too bad I didn't see this site earlier. My daughter's birthday supplies never arrived. They will not send out another package unless I pay for another to be sent out, even though it was insured. I'd give it zero stars if I could. Customer service was completely unhelpful and uncaring.

Date of experience: December 10, 2013
New York
1 review
2 helpful votes
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Excellent!
July 23, 2015

I ordered $183 worth of party supplies from the company and do not have any regrets what so ever. Their prices are the cheapest I could find, even before receiving a coupon code & free shipping, and I received everything I ordered 2 business days after ordering, even though the website clearly states 1-2 business days to process, then 5-7 business days to ship. I am very satisfied with them, and would definitely order again. Thanks BirthdayMania!

Date of experience: July 23, 2015
New York
1 review
3 helpful votes
Follow Lee M.
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Terrible service!
October 1, 2015

I placed an order online through this company. Arrived on time, however, I was missing 4 of the items and the cups were printed completely wrong. They even had a checklist of inventory that someone had to personally sign saying all items were accounted for. Low and behold one of the items missing was the first on the checklist! So I have made several attempts to reach them, emailed and called everyday for the past week along with leaving, messages. Nothing has had them respond! If you don't believe me try calling their number to place an order, you'll just get a message. I am still, waiting to get my refund for, the items missing, and probably, never will get it.

Date of experience: October 1, 2015
Minnesota
1 review
0 helpful votes
Follow Christy E.
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Website Out of Date
November 3, 2015

They didn't ship my entire order yet charged me for everything immediately, before shipping. One major item I wanted ended up being out of stock. They didn't notify me but simply shorted my order and did not refund my charge card until I complained. I guess order from some unknown internet company isn't the best idea even if their prices do seem better than other places. Buyer beware!

Date of experience: November 3, 2015
Michigan
1 review
2 helpful votes
Follow Cyndi T.
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I am in the process of planning my daughter's birthday party at the last minute. I ordered all of our party supplies online through birthdaymania.com on December 23,2013. I have been a little worried about every order I have placed for this party because of the lack of time... I need everything to arrive in less than two weeks time. I became extremely worried after reading the experiences others have shared that they have had with this company. I feared I would not receive my order especially on time. Well, I am HAPPY to share... today my order arrived and everything was PERFECT! I have a week to spare - PHEW I can breath a little easier now. Lol :) I hope those who have placed an order recently have a positive outcome as well.

Date of experience: December 28, 2013
New York
1 review
2 helpful votes
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DON'T BUY FROM HERE!
March 12, 2014

DON'T BUY FROM HERE! I also am having a bad experience. I ordered supplies two weeks ago today. I have no shipping tracking information. I called and left a message with the company two days ago and have not received a call back. I keep calling and only get an answering machine. I have no idea what is going on. I better get my money back.

Date of experience: March 12, 2014
New Jersey
1 review
0 helpful votes
Follow Debbie S.
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Do not buy from this site
December 31, 2014

Do not buy from this site. Terrible customer service. Not responsive, claimed they never received a phone message with original complaint. Merchandise did not come on time for party and they never contacted me even-though the site asks for date of party and I asked to be contacted if it would not arrive on time. Claimed they can't catch everything. Not worth the hassle.

Date of experience: December 31, 2014
Texas
1 review
2 helpful votes
Follow Julia J.
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Be aware of this site...
- Shipping took more than 10 business days I ordered on August, 1st and only arrived on 15th.
- Birthday loot shows items that could be in your parcel, unfortunate it was not in mine, instead a beach ball they gave a little jelly glitter (way off) or a tinny bouncy ball; when planning to substitute something at least it should be for something similar.
- WASTED MY TIME...
-

Date of experience: August 19, 2014
California
1 review
4 helpful votes
Follow Dana B.
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I want to share that I had an excellent experience with this company.

My daughter was having an angry bird birthday and they had some great prices on favors. I had read all of the poor reviews, so I was a little concerned about ordering with them. I figured out what I wanted to order and I called the customer service number. The representative checked that there was plenty of each item in stock, so I wasn't worried about anything being on back order. I placed my order on line, received a confirmation e-mail, received a shipping e-mail and a tracking number.

The items were in perfect condition and the company was very professional. I plan to use them again next month for my other daughter's birthday.

Date of experience: March 28, 2014
Florida
1 review
4 helpful votes
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My order went perfectly. Ordered on a Wednesday with standard shipping for Frozen bday items, and the order arrived on Saturday - not a even a week has gone by and I already have everything I ordered and the quality is the same as party city. Considering Frozen must be on high demand, I'm very satisfied with this company. I paid almost half price of other bday websites and everything went well.

Date of experience: August 2, 2014
Kansas
1 review
2 helpful votes
Follow Tonya V.
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I received all of my items that i ordered. I went ahead and ordered right away without reading reviews because i saw that they had disney frozen party supplies in stock. When i read it a week later i got so scared. I realized i never got a confirmation or tracking number so it made me worried that i would end up like all the other customers. But i didn't! I called customer service and gave them my order number and they told me where it was. It actually got delivered that day i called (lol) but all in all i liked everything besides the fact i never got a tracking number.

Date of experience: March 21, 2014
Pennsylvania
1 review
2 helpful votes
Follow Marie E.
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Even after reading the negative reviews I'd decided to order from Birthday Mania. I placed my order on Black friday and received everything I ordered the following Wednesday! I wished I would have ordered more because they are cheaper than Party City.

Date of experience: December 10, 2013
Texas
1 review
2 helpful votes
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Very happy
January 14, 2016

Ordered from this site before i read the reviews and honestly got a little worried. I tried to call them for 2 days and nobody called me back but they did email me and told me my ordered had shipped. Ordered birthday supplies on January 10th and received them today on the 14th. All products are in great shape and exactly what I ordered. This site had great prices and had some supplies that couldn't be found anywhere else. Thanks!

Date of experience: January 14, 2016
North Carolina
1 review
1 helpful vote
Follow Amy H.
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With all the bad reviews I was so close to not placing my order but I am so happy I decided to go for it. My daughter is having a go diego go birthday party and its so hard finding diego themed stuff. I didnt want to spend $50 on the cheesey plastic garbage favors and candy for the kids so when I saw this company had diego full sized coloring books for a buck each and diego look and find books for 50 cents and i had to order. They came within a few days and everything was in the package! I spent less than $30 on 16 full sized coloring books 16 actual books that were diego and 16 diego tattoos. AMAZING! Thank you Birthday Mania. Excellent service!

Date of experience: November 7, 2015
New York
1 review
1 helpful vote
Follow Jasmine H.
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Their prices were a little cheaper than the competition so I decided to give them a try. Big Mistake! A few items I ordered were not in stock and they didn't tell me until I called over a week later to ask where my order was! When I asked for the items that were in stock to be shipped next day as a courtesy she only agreed to comp me priority shipping. Even after telling the customer service rep that the order would arrive too late for it to be useful to me she did not budge. When I asked to speak with a manager she puts me on hold, only to tell me that the manager is in a meeting but agreed only to pay for priority shipping or to cancel the order.

I would pay double for party supplies before I use them again! Do yourself a favor and use a trusted, reliable site!

Date of experience: July 10, 2013
California
1 review
1 helpful vote
Follow Regina M.
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Ordered birthday supplies which are time sensitive. Received order confirmation, 1 week later still no tracking # and of course no answer by phone or email. Stick with birthdaydirect.com... They ship same day. I should have known better when birthdaymania.com said they shipped within 24-48 hours.

Date of experience: February 6, 2012
Maine
1 review
1 helpful vote
Follow Angie P.
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Wish I could give them less than one star! Definitely a scam. Order supplies over a week ago and never received a shipping confirmation. I called them during business hours and was told they had to call me back because they were updating their system. I never received a call and, when I called back, someone picked up the phone and hung up! Pay more from a reputable company!

Date of experience: July 1, 2013
Arizona
1 review
1 helpful vote
Follow amy e.
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Based on the negative reviews I was hesitant to use birthday mania for my sons birthday party a month away. Since it was enough in advance (and I could place another order elsewhere and still have time to get everything), I gave it a shot, and everything I ordered was received in 3 days. Never needed to contact customer service about the order, and no complaints.

Date of experience: October 10, 2013
Kentucky
1 review
1 helpful vote
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Great Experience!
October 23, 2013

Great Experience! Was nervous after I ordered because of all the bad reviews however I placed my order on a Saturday (received confirmation email) and everything was shipped on Monday (received email) then made it to my door by Wednesday! Everything I ordered was accounted for and in excellent condition. Very pleased and will order again!

Date of experience: October 23, 2013

Overview

BirthdayMania has a rating of 2.5 stars from 37 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with BirthdayMania most frequently mention and customer service. BirthdayMania ranks 98th among Party Supplies sites.