I received all of my items that i ordered. I went ahead and ordered right away without reading reviews because i saw that they had disney frozen party supplies in stock. When i read it a week later i got so scared. I realized i never got a confirmation or tracking number so it made me worried that i would end up like all the other customers. But i didn't! I called customer service and gave them my order number and they told me where it was. It actually got delivered that day i called (lol) but all in all i liked everything besides the fact i never got a tracking number.