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Review of Barnes&Noble

Barnes&Noble reviews

33 reviews
122 Fifth Avenue
New York, NY, USA
Tel: 1-800-843-2665
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33 Reviews From Our Community

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15 reviews
1 helpful vote

Would have preferred Borders but, alas, they are out of business. It will be interesting to see how BN survives in an Amazon world.

Ask Tracey about Barnes&Noble
22 reviews
5 helpful votes

too expensive and snobby vibe from employees

Ask Katherine about Barnes&Noble
2 reviews
0 helpful votes

My husband bought me a 50 dollar gift certificate from Barnes and Noble online, instead of asking for a gift certificate which would come in the mail after Christmas, he agreed to the digital version. GUESS WHAT! Still no gift certificate. He needs to get on their tail, again, to get this taken care of...I have 2 readers a Nook and a Kindle, that is to say I read a lot. I am disabled and spend a lot of time in bed due to a failed back surgery. THIS REALLY LOWERS MY OPINION OF B&N AND THEIR CREDIBILITY IN MY BOOK!

Ask Rachelle about Barnes&Noble
6 reviews
6 helpful votes


Ask bonnie about Barnes&Noble
7 reviews
3 helpful votes

Get a membership! It pays for itself and employees will always let you know when you're getting a great deal!

Ask Kate about Barnes&Noble
7 reviews
1 helpful vote

Good place to shop but doesn't offer a great variety in DVD packages besides being expensive. Nowadays we can watch pretty much anything via other services. The only reason for me to buy the DVDS is to give as a gift. Think of a way to promote the product And charge less.

Ask Marilene about Barnes&Noble
4 reviews
17 helpful votes

They had exactly what I needed at a good price.

Ask Roland about Barnes&Noble
1 review
0 helpful votes

barne and noble booksellers employs managers and security simpy based upon appearence decriminary practices upon the poor.with creating outright lies.

Ask Christina about Barnes&Noble
6 reviews
5 helpful votes

Barnes & Noble isn't a bookstore, it's an experience. People need to get off their ebooks and go to a B&N one day soon!!

Ask Kelz about Barnes&Noble
5 reviews
3 helpful votes

It was a good experience a bit sad about the shipping delay, but otherwise exceptional.

Ask Philip about Barnes&Noble
1 review
1 helpful vote

The WORST online purchasing experience that I have EVER had

All kind of book sales on Thanksgiving weekend. I bought from Barnes&Noble,
>Got confirmation of order,
>found out it was from 3rd party seller,
>tried to cancel, but was told it was too late to cancel, so i did not purchase from
another merchant on that weekend because i did not want to end up with two
copies as a gift for my niece, despite that there were great sales going on with free shipping.

>tried contacting 3rd party seller a couple times with no response.

>contacted B&N twice to get status, with no satisfaction, and the 2nd time
B&N pointed me to another party that they said was responsible for 3rd party

>when i contacted that party, i was told they are only responsible for 3rd
party hardcopy magazine sellers, so sent me back to B&N

> Then, 1 day before Christmas, Barnes & Noble cancelled my order and I had no present for my niece.

>Had to go out in all the holiday traffic and crowds to buy at my local bricks and mortar bookstore, at full price plus pay local sales taxes.

Will never buy from them again.

Ask rlor about Barnes&Noble
3 reviews
3 helpful votes

Bought a couple of Tolkien Books: The Hobbit, LOTR, and the Similarion. Very happy with the service cant wait to start reading

Ask Tom about Barnes&Noble
14 reviews
18 helpful votes

I prefer BarnesAndNoble over Amazon and all of my experiences with BarnesAndNoble have been pretty good! Definitely have a great search engine, prices, and of course their reviews are helpful too.

Ask Damien about Barnes&Noble
2 reviews
2 helpful votes

Barnes & Noble is easy to love. I got their discount card a long time ago and keep renewing it because the deals are great. Somehow, it's easier and even cheaper to order books through Barnes & Noble online than it is to pick up in the store. I don't know how that happens, but it's so convenient to just go on the computer, pick out what you're looking for, read all the book reviews, and place the order. Shipping is usually free too. And, books get here fast - like I said, you gotta love it!

Ask Cyndy about Barnes&Noble
5 reviews
5 helpful votes

I just shop on Barnes and noble online for their used books, I always get really good quality books for good low prices.

Ask Tom about Barnes&Noble
13 reviews
7 helpful votes

I would much rather use Amazon, because it gives you more selection. However, the store itself can't be beat, except in price.

Ask Ann about Barnes&Noble
5 reviews
4 helpful votes

BN books are a little expensive but that's why I buy from their used books. The books are always in excellent shape.

Ask Josh about Barnes&Noble
3 reviews
4 helpful votes

Love the great selection! Knowledgeable and helpful Customer Service

Ask Janet about Barnes&Noble
29 reviews
62 helpful votes

I bought Barnes & Noble Nook The Simple Touch Reader several month ago and I want to share my experience. In my mind it is a good reading machine with lots of advantages. Its E Ink display is perfect, the quality of image is almost like paper book and it allows comfortable reading even in bright sun. I also enjoy the way how the menu is organized as well as speed of browsing and page turns. However, the battery life is only several days although it is declared to be over 2 month. Because of this I don't take this eReader in a long trips.
Except for this issue with the battery capacity it is a great ebook at a great price.

Ask Jina about Barnes&Noble
15 reviews
14 helpful votes

They always ship faster than expected. I have never had a problem with a return or an item purchased. Definitely my go-to place for books and related materials. I order from them all the time, and will go so far as to look up someone's wishlist on another site and order from Barnes & Nobel instead.

Ask Amanda about Barnes&Noble
3 reviews
2 helpful votes

They have great free apps for the Nook that we got for our daughter, and its really easy to load their products to your device.

Ask Connie about Barnes&Noble
8 reviews
10 helpful votes

I love the amount of reviews of books. I like the suggestions they make based on your input. Having the ability to get used books from this site also it convenient.

Ask Denise about Barnes&Noble
1 review
1 helpful vote

I ordered beats studio by dre. As a. Gift for my husbands birthday. I received the package 1day befor the party. I notice that the box was a lil tampered so i opened it to find that there were no head phones I immediately called c/s an spoke to a supervisor. She offerd to send me out another pair. But I refused it, being that there was such short notice. So she kindly credited back my card with the amount of $326.60 I had it the next day. I think that there b&n are vary kind. Its just ups or fedex that's taking advantage of it

Ask Kelly about Barnes&Noble
2 reviews
6 helpful votes

ordered a few books and were shipped very quickly. Excellent experience

Ask teresa about Barnes&Noble
172 reviews
804 helpful votes

Excellent site and excellent for obtaining books of various kinds. I have found a slight contrast between Barnes and Noble and in that the images of certain books are sometimes not uploaded on as they are for Barnes and Noble. This is of course from my own personal experience.

They are well known, recognized and trusted. Let's hope they stay that way especially in terms of efficient deliveries of books.

Ask Omega about Barnes&Noble
7 reviews
50 helpful votes

I like this site, they have had every book I was looking for so far and at a reasonable price.

Ask John about Barnes&Noble
67 reviews
170 helpful votes

Love this site!!!-They have a great selection and seem to always be running a promotion. I also signed up for the two month free trial membership and recieved free express shipping with this company. I have ordered books and DVD's from Barnes and Noble.They inform you of when your order ships and with express shipping it usually arrives within a few short days. Be aware that shipping can take longer if the item isn't available but they will tell you this upon ordering. Membership after the two free months is $25 annually if you choose to remain in the club.

Ask Joanne about Barnes&Noble
1 review
2 helpful votes

i placed my order on 6/19/2011. i had an emergency,so aftee midnight i waned to cancel my order. i got a response the next evening,saying they couldn't cancel my order because it was already shipped. there is no delivery on sunday,and i still had the option to cancel. they lied to me,and switched my account around. i have proof of our correspondance - when they decided to email me bank is disputing this problem. i also contacted the better business beauru, federal trade center, and internet crime complaint center ( ic3. ) i wish i coud take these people to court. this is not a respectable website like people say it is. thank you.

Ask ANITA about Barnes&Noble
11 reviews
36 helpful votes

I've always loved Barnes and Noble! The online store is really convenient and I get my books in a timely fashion!

Ask karen about Barnes&Noble
276 reviews
1,481 helpful votes

I've ordered a couple of children's books through B&N's website and had them delivered to the recipients. Didn't run into any problems. I only wish Barnes & Noble would update their website look though it could be my being accustomed to Amazon's cleaner look.

Ask T about Barnes&Noble
14 reviews
17 helpful votes

I love books, actual hold in your hands, preferably hardcover, books. I do not, however love the high prices of said hardcover books. Barnes and Noble gives me the option of buying used, and I have never gone wrong doing so. A few of the books I have ordered were actually new with only a tiny tear or slight wear on the dust jacket, and were only a fraction of the price they would have been had I ordered them as "new". Did I mention almost overnight service even though I didn't click it? Fast, fast, fast.

Ask Meg about Barnes&Noble
7 reviews
27 helpful votes

I got a Nook for Christmas and have really enjoyed it. I have already downloaded several books. It is lightning fast and has been problem free. The Barnes & Nobles site is a little hard to navigate. It takes me a while each time to remember how to navigate their site. This may be more of a reflection on me, than Barnes & Nobles but it is worth mentioning. They also send out lots of emails. I am not a fan of stores I have ordered from sending unsolicited emails and I rarely read them. The prices for the downloaded books are about $9.00 to $13.00 and of course you don't have to have them shipped so you save money there. I got a Nook for Christmas and have really enjoyed it. I have already downloaded several books. It is lightning fast and has been problem free. The Barnes & Nobles site is a little hard to navigate. It takes me a while each time to remember how to navigate their site. This may be more of a reflection on me, than Barnes & Nobles but it is worth mentioning. They also send out lots of emails. I am not a fan of stores I have ordered from sending unsolicited emails and I rarely read them. The prices for the downloaded books are about $9.00 to $13.00 and of course you don't have to have them shipped so you save money there.

Ask Cindy about Barnes&Noble
34 reviews
198 helpful votes

I wanted to share a recent shopping experience. I was looking to buy three books and ship them internationally (to Taiwan). I also wanted these books as soon as possible. I started with Amazon since that's where I usually order my books (and use the free shipping option within the US). When I looked at shipping to Taiwan, I saw that the fastest international shipping option for my books would be around $75 (and the total for the 3 books was only $100). So I looked around.

On Barnes and Noble, the fastest express international shipping cost me ~$50 so I was able to save over $20. So, when you are shopping for things online, check not only the prices of the items, but also the prices for different shipping options because it can matter a lot. (For the slowest international shipping option, Amazon was cheaper.) Be sure to shop around for each situation.

Ask Chuck about Barnes&Noble

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