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AskNowReviews 131

1.6

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AskNow Reviews Summary

AskNow has a rating of 1.6 stars from 131 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with AskNow most frequently mention customer service, credit card and minute reading. AskNow ranks 127th among Psychic sites.

service
51
value
52
shipping
36
returns
37
quality
48

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Florida
1 review
2 helpful votes
Follow Kanisha B.
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The reader was unprofessional, obnoxious, and cocky. She was so busy telling me what I need to do and just not be encouraging at all. I will never call this company again please beware of the scam. This company overcharge people credit cards. My card was charge $40 then $89. Never again I do not appreciate how I was treated.

Date of experience: May 12, 2024
Florida
1 review
2 helpful votes
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HORRIBLE!
December 14, 2023

This place has the worst physics and customer service ever! I ordered through Spiritual Society and didn't realize I was connected to Ask Now. I was given a special promo to speak with 2 psychics. One rambled on and on about nothing, didn't even ask a question and the other just sounded like a broken record. She kept saying "You're a beautiful soul. Do you know that? Do you know that? I am going to help. I will help you" about 1000X. Management had to review the calls and gave me 10 free minutes even though I requested a refund. The free minute call was so choppy, I couldn't hear anything she was saying. We had a poor connection and now that call is "under review." Customer service people are rude and the psychics are awful. Do yourself a favor and spend your money elsewhere. This has to the worst company to get a reading from and has wasted so much time. I would much rather just get my refund and be done then to be talk with someone from this company.

Date of experience: December 14, 2023
Colorado
1 review
2 helpful votes
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Scam
November 4, 2023

I called purchased 40 min for 40 dollars, took me 4 readings before anyone actually even talked to me. By then I only had 20 min. Called for my reading didn't hear a buzzer and my credit card got charged an additional 89 the first try, 1.00 for attempting it, and an additional 139.00 to verify if My card was any good plus an additional 8.99. Called to ask and the idiot James with his monotone voice made it seem like it was ok to continue charging my card. Said he didn't care if I wrote a review. Please if you're in need of a reading and go on this site, make sure ypu don't use a card they could continue to have access to. Your minutes will be up before anyone even starts your reading.

Date of experience: November 4, 2023
Virginia
1 review
2 helpful votes
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BUYER BE AWARE!
September 8, 2023

Yesterday I decided to have my cards read by a woman on ASK NOW and WHAT A MISTAKE that was! Although Ms. Kim was very nice, the charges WERE NOT! You MUST know that you are going to be charged an exuberant amount of money ONCE YOU HEAR the tone during your reading. When it was all said and done, I was in for well over $500! When I called to dispute the charges I was faced with a very unprofessional young girl who SHOULD return to customer service training for sure! I WILL NEVER use your service again!

Date of experience: September 8, 2023
Florida
1 review
1 helpful vote
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SCAMMED
June 16, 2023

DO NOT SIGN UP FOR THIS THIS IS FAKE AS IT GETS THEY ARE SCAMMERS. I feel like an absolute idiot not reading these reviews before I signed up. Signed up for "15 min for $10 plus 5 minutes free" talked for only 13 minutes and got billed $112. Goes without saying the lady on the phone was saying a bunch of bull the whole time obviously not a psychic she's a SCAMMER just like everyone else on this website.

Date of experience: June 16, 2023
Canada
1 review
0 helpful votes
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SCAM
June 7, 2023

They don't deserve any stars.
Where do I even start this place is a complete joke …please I'm telling everyone do not use their services.
I was first told about their deal and I can use my minutes on one of their master psychics. Then she tells me that she's not available and she will call me (which she never did) by then they had already charged my credit card more than what they even stated. Then I tried to call back and couldn't get through as it took me to just a voice listing of all their psychics and I can't use the deal with any of them and none of the master ones were even available. So I picked a pyschic just to try it since they already charged me and everything she said was completely off was so far from what was happening I have never been so scammed before. I call back to get my money back and they wouldn't give it to me. These people are sick and just after your money

Date of experience: June 7, 2023
South Carolina
1 review
2 helpful votes
Follow Betty C.
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I order the $40.00 package and recorded the entire/every conversation!
While the psychic was talking my American Express began showing crazy amounts going to Ask Now! I asked the psychic what was up with all the over charging-she insisted she did not know nor did she have a way to keep up with how long we had been talking.
They charged almost 500.00 fraudulently!

Date of experience: June 7, 2023
Minnesota
1 review
2 helpful votes
Follow Linda T.
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Scam!
June 3, 2023

This is a scam! You will not get your question answered and you will get billed high rates no guarantee like California Psychics! There is no customer service! I can't even give zero starts for rating. I have to select 1 to continue.

Date of experience: June 3, 2023
Florida
1 review
1 helpful vote
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Scammers
May 4, 2023

I had the privilege of meeting the nicest person named Angie but all the others were. They just want your money.

Date of experience: May 4, 2023
Canada
1 review
1 helpful vote
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Scam
February 16, 2023

I received an email about an old relationship. The person offered me 30 minutes for $30. So I called. The initial person did NOT explain anything about different levels. I figured I had the 30 minutes I was offered. Afterwards my card was charged over $552.33 I called customer service and was told that I was told about the ton and that I needed to hang up to not get changed.These people are scammers! The reading by Selina was average and all she did was repeat what was sent to me in the email.Afterward she gave me a spell of which I never asked her for and all she said was you need to do this. What a joke she a good SCAMMER. Please don't fall into their trap.

Date of experience: February 16, 2023
New Jersey
1 review
1 helpful vote
Follow Sarah R.
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When trying to politely say good bye and thank you for their time the highest ranked will manipulate you to continue speaking with them. Customer service will also try to play dumb as if that doesn't happen and again try to manipulate it as if you being rude, when you are merely assertive and stern in your tone. I will say that when I stated I was being assertive in my disappointment and merely wanted to make sure I was not going to continue to be charged that I was not rude, however I did become quite rude once I was accused of being so. All in all if you decide to use this service be sure to forget those manors and simply hang up once you hear the tone. Customer service is quite keen to twist it up. I would suggest seeking a more reputable service. They do not provide confirmation request either, at least that's what they stated when I requested one. Keep track on your bank account.

Date of experience: February 8, 2023
Virginia
1 review
2 helpful votes
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Scam
January 15, 2023

I received an email about a recent relationship. The person offered me 30 minutes for $30. So I called. The initial person did NOT explain anything about different levels. They did tell me about the tone after 5 minutes, but I figured I had the 30 minutes I was offered. Afterwards my card was charged over $650! I called and was told that I was told about the ton and that I needed to hang up and call back. Which I was never explained. These people are scammers! Please don't use.Ive added the email and the charges!

Date of experience: January 15, 2023
Texas
1 review
1 helpful vote
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HORRIBLE SCAM…
December 8, 2022

I am trying to get my money refunded because they took out over 500 from my checking account for calls I never even made…. HORRIBLE I'm taking legal action if they don't resolve it

Date of experience: December 8, 2022
Michigan
1 review
0 helpful votes
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Scam
November 18, 2022

The 40 dollars for 40 mins they don't give u an extension for who it is for costmer services says they tell u things on the recorded line they don't. The lady just talked about herself the hole time customer service got mad at me when I said I only wanted the 40dollars worth and that is a lot of money for me they said some people spends thousands of dollars. They charged me over 500 dollars and told me I hit the wrong button that is why and refuse to make it right. I have all the recording and when I said this they hung up on me..

Date of experience: November 18, 2022
Minnesota
1 review
1 helpful vote
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SCAM! FRAUD! FAKE!
November 9, 2022

If I could give this company a ZERO star I would! I purchased a reading with Oracle Siren Rose, and when the "reading" incurred she literally spent the whole hour talking about herself and her personal life. I decided to reach out to customer service explaining the situation, and how disappointed I was in the service and requested a refund. They were extremely rude and stated the call was recorded and I was lying. Little did they know, I recorded the call as well. I have had multiple readings in my lifetime and so I always record them. This was by the worst reading experience I've had. I proceeded to dispute the charges with my bank as they blocked my number/email after requesting a refund, during the banks investigation a 3 way call was placed and the representative at the company said they are going to issue me a refund and to remove the chargeback on their account. So naturally my bank did so as they were informed a refund was being issued to me. The company never issued me a refund and the charges were applied back on my account. I have contacted customer service nearly every day for over 5 months now and they continue to block me or respond extremely rude and disrespectful. They stated they are aware that the Oracle did not provide the services I purchased but they don't need to refund me. I have never dealt with such a terrible, disrespectful, unprofessional company before. DO NOT WASTE YOUR TIME & MONEY!

Date of experience: November 9, 2022
Massachusetts
1 review
0 helpful votes
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Scam
October 19, 2022

This is absolutely a scam. They are not even the same company I subscribed with. Will not recommend.

Date of experience: October 19, 2022
Michigan
1 review
3 helpful votes
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I asked two different physics the same question. I asked sandra lee and physic tree. Both said the complete opposite. And physics tree wasted my time going on and On that didn't even help me and wasted my time with no info for me at all. When I said I had to go I didn't have money to stay on line she said I just want to help. Yay, take all my money. It was robbery. When I called and complained they said they would review and call them back in two days. I did and they said they both did fine and it was fine they said the opposite. Bull sh** first and last time I will ever use a physics. I will also tell all my friends it is a total scam.
Julie

Date of experience: July 27, 2022
California
1 review
2 helpful votes
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Bait and switch scheme
June 17, 2022

They spam you offering a 15 minute reading for $10. When you call in, a used car salesman tells you that they never said that. The price is $30 or $40. Then, after you hang up, they charge for extra minutes. These are not real, gifted psychics. They are tarot card readers.

Date of experience: June 17, 2022
Michigan
1 review
4 helpful votes
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Confused!
June 16, 2022

The person they said I was going to talk was not person who rambled on about me and something. I don't know what she was talking about. It had nothing to do with anything. I was more confused than when I called. I don't recommend. I was very unhappy. She told nothing about what I asked her. I told her she just confused me.

Date of experience: June 16, 2022
Colorado
1 review
0 helpful votes
Follow Jenny K.
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They give you a promo. 1st with a expert 5 min then with a ameture for $1min $40. Same Question, the first guy gave a positive reading (perhaps full of $#*!) and the next lady same question totally different answer (perhaps full of $#*!). Basically said my friend who I have known for 6 months but only spent 1 month together everyday, complete opposite review. Told me he was a cocain abuser and an $#*!, spent my time telling me how cocain leaves your system and I own a drug testing clinic. Very opinionated and not tapped in. Asked me more questions then gave answers and then didnt listen to what I said before she jumped in and basically scolded me. She couldn't do a reading unless you have their exact birthdays so be ready to have your time wasted getting you to stay on the line and then if they are negative people, they will read negative. Better hope for someone who has a happy life. I get it, its a psychic reading and you pay dearly. I've worked with psychics and owned a holistic center. Just looking for insight and got 2 totally different readings on the same person. Im actually glad I had this experience. Just choose a local reader at least they have to look you in the eyes. Waste of money and time.

Date of experience: May 28, 2022