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The company presents a polarized reputation among its users, with a significant number expressing concerns about the authenticity of profiles and the overall legitimacy of the service, labeling it as a scam. Despite these negative sentiments, some customers report positive experiences, highlighting the user-friendly interface and the potential for meaningful connections. Complaints frequently mention issues with customer service, particularly regarding payment disputes and difficulty in profile management. Overall, while a subset of users finds success and satisfaction, a prevailing skepticism about the site's integrity and support undermines its credibility.
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Been using call me service for some years. All the sudden the last 3 months none of the phone calls went through. Complained about it several times and no reaction from customer service ( since they have a bot handling all). This week same issue... but response at long last. Call me service is discontinued and no longer available. The don't worry your credits will return was tis time false i lost 100 credits. The response opted for video calls and gifts and presents( not all have) which is 20 times more expensive than a call. For me this is a no, big no. Already told the woman i talk to for 7 years that this means no more contact but a sporadic letter
I talk to a girl from Thailand on Asian date she turned out to be real I went Thailand see her 3 times now so that is good about site then you got Chinese girls who I think are most fake I asked her for phone number she gave it to me when I call she never answers the call won't give me her email address I said let's me she said ok I wanted to me in Shanghai she said no not travel there so now I think she fake she also got other profile I found out using someone else
Dear Philip,
Thank you for sharing your experience with us. We're glad to hear that you've had positive interactions and successful meetings through our platform. Creating genuine connections is at the heart of what we aim to facilitate.
Regarding your concerns about certain profiles, we take reports of suspicious activity very seriously. We have strict policies in place to ensure the authenticity of profiles and investigate any reports of fraudulent behavior.
Regarding the profile you're suspicious to be misleading, we encourage you to report it immediately through our app or contact our customer support team support@asiandate.com along with the relevant details below. Your feedback helps us maintain a trustworthy environment for all users.
• The Member ID of the user you're reporting
• The section number from the anti-scam policy that this member breached
• Date of when the breach happened
• If the breach happened on the site: specify which service you were using
• If the breach happened offsite: provide supportive material where the information can be located (ex: Social media Link, photos, etc)
If the suspected member is proven to have committed wrongdoings against the Anti-scam policy, you will surely be refunded with all the credits incurred in communicating with him, given that he has a confirmed account (with blue badge).
We appreciate your understanding and patience as we work to address these issues. If there's anything else we can assist you with or if you have further questions, please feel free to reach out to us directly.
Thank you for being part of our community.
Dear Alexander S. Read your reply to my comments about your site and felt necessary to let you know that I have already been in contact with your "Customer Service" department many, many, many times. I have pointed out these problems, and many more that I did not include in my original critique, but they still exist today. I own a business so I understand the bottom line, but to get that bottom line through cheating your customers is NOT PROPER or LEGAL. I kept very concise records of every problem, every call and/or E-mail, however, I am past trying to get your site do fix these obvious problems, as it is very evident they have no intention of doing so.
I am NOT suspicious of the site, I have actual, verified evidence. Your Customer Service was never eager to fix anything, they would just return some credits and think that pacified the problem.
As far as "profile verification" (strictly in practice- by who?), that sir, is a joke. Your people are in Malta, no where near these countries. You take the word from people living in the actual ladies countries that you may never met. How do I know, I also have people in one of these countries that have verified much of this for me, with evidence. Likewise, with Facial Recognition, I have proof of the same lady with 3 different profiles, yet all of her pictures are of the very same clothes & in the same room. There are many more fake profiles as well.
I met a Chinese lady living near me here in the USA that showed me her pictures on your site & also on her phone, yet she has never been on your site. The information in the profile is NOT hers. She contacted your site to have them remove her pictures, yet they are still there. Verified huh...?
By the way, anyone can write a "anti-scam" policy... they are just words... so what exactly does that actually mean on your site...?
I am past the point where I expect anything positive to happen. I have spent hours on the phone with your people and not one problem ever changed. I'll be submitting ALL of my evidence to my local Federal Congressman to add to what he is presently collecting on your site at this very time for the sole purpose of getting your site in front of the US Congress for review, and the possibility of having ALL of your sites ALL banned from the USA. Enough is enough... talk is cheap... but it is NOT cheap to be a member of your site. I feel raped for being one of your "clients" that was expecting to find a nice Asian lady. I was a member for several years with high hopes that I would find ONE REAL LADY, only to find out that this site is nothing more then a money grabbing scam. So far, I have collected signed affidavits from over 340 American men that have very similar stories to add with my evidence. I was warned about this site way back, but I thought it was just unjustified smoke... now I know it was the truth all along.
I will NOT reply any further. Let the balls fall where they may...!
Dear Gary,
Thank you once again for leaving us a feedback on your experience.
We are very sorry to learn about such encounters that made you feel suspicious about the platform
Rest assured that we are so eager in addressing these kinds of concern thus we strongly advise you to contact us with the relevant details at support@asiandate.com. Profile verification process as one of the preventive measures to encourage safety and security in the community is strictly in practice. However, if some interactions feel suspicious or as you have mentioned were sent by somebody else before, you are most welcome to check the Anti-scam policy and report it with relevant screenshots on the email abovementioned.
Please do understand that sitejabber protects your information and privacy thus we can only access very limited information regarding you, which unfortunately do not suffice the need for us to resolve your concern. In the pursuit of having a secure community we're doing the best to verify activities within the app thus we are requesting you to submit any supporting material as follows that supports your claim:
*Profile Link or ID number for each member
*Screenshots of suspicious conversation
*Time and date of correspondence
*Any further evidence that the profiles are dishonest
Thank You.
Its a total scam designed to deceive you and extract as much money as they can from you without allowing you the service they claim they can provide. Full of Fake and False profiles. There should be a law against this type of catfishing to demand that these sites refund all monies taken from their members
Hi. Thank you for your feedback. Rest assured that you are registered in a legitimate website. We work the best we can in verifying members to make sure we can have a safe and secure community, thus anti-scam policy is implemented. If one is proven to have committed any wrongdoings in the platform, we guaranty a credit refund for the credits you have used to communicate with them given that they are verified member. I hope this clarifies your concern.
As sad as it is and hundreds of dollars i can promis all asian dating is scam beware do not pay money
Hi William. Thank you for sharing your concerns. I am sorry to learn about your dissatisfaction on our platform. Communicating in the app requires purchasing a subscription, but for the money you pay you to get anti-scam protection, constant updates, 24/7 Support, and more. I also would like to add that While we provide a platform for meaningful connections, we cannot influence members to meet in person as we provide full freedom for them to decide on such regards.
Asian dating I spent thousands of dollars over the last few years and all of a sudden this year they had a glitch in their system. They kept changing my CV number for my credit card although even though I had the bank on the line every time they down my resubscribe, saying the finances weren't there, even though my bank says that every time I entered the 266 for my CV number their system changed it to 262 then they had the arrogance to tell me that I didn't know what I was doing even though the bank was on the system with me there's was full proof I do not recommend Asian dating as I feel it is a big scam and I will tell you this and day out
Dear Doug, thank you for leaving your comment. We are sorry about this situation and would like to get you through this issue. Rest assured that your personal information particularly your payment details are completely secured, thus to take a closer look into this matter, we’d appreciate it if you could write back to us at support@asiandate.com
I was on Asian Date for a little over a year and thought that it was legitimate as I was talking with a couple of ladies and believed I was getting serious with one. They offer the chance to share personal contact information after a period of communication (you must complete an IMBRA form) I believe they do this only to make you feel it is legitimate. In hopes to truly meet the woman and communicate away from the site to build a lasting relationship. I did this and was given what I thought was legitimate contacts. Only to find out later that they were just falsely created contacts. I even went so far as to fly to the ladies country to meet her only to have her not show up. Later in contact with another profile, I was contacted separately outside of the site (she found my social media page) from someone who told me she was an interpreter for the site and was actually the one I was communicating with on the site and not the actual woman. She contacted me because she felt bad for me after communicating with her profile. She informed me that the site is owned by men from Ukraine and they have women that apply and they help them build profiles and some of your letters actually make it to the actual women but most do not. The chat feature is not with the real women and it is with the interpreters. Obviously they want to keep you going as long as possible as you pay for every service and by the minute for chats. The gifts you send do actually wind up in the hands of the real women but not the communications. This is a bonus for the women who create the profiles. Some of the women create profile in honesty but never are given the communication as they are intercepted by the interpreters. Also, many of the interpreters are men. I could share much more on what was told and shown as she provided me screen shots of several profiles of women she was pretending to be while chatting with men all at the same time. But I do not want to type any longer as I continue to get frustrated as I do. I just decided to send this so as to possibly help another man from getting trapped or misled. I thought about providing the screen shots and I may in the future but I am concerned they will wind up in the hands of the site owners and could cause a problem for the interpreter who came clean to me. That is all for now,I may come back and write more and provide some screen shots.
Hi. I am sorry to hear that you developed some doubts about the authenticity of our services. As a company, we support all anti-scam measures and have done so successfully for a period of over 20 years.
I want to assure you that we are a legitimate site and we do not condone catfishing or any other form of fraud. This site's major goal is to provide a premium quality service to our members which we mainly do by not only providing extensive features but also putting top priority on our members’ safety. We are following certain regulations to make sure this will be observed strictly as possible. We are affiliated with partners that are putting this regulations into effect by screening and verifying the members before registering and while being registered on the site. If we see that someone is misusing the platform we will make sure to take strict measures against such members and reimburse the credits you’ve spent on them. Please do contact us directly at support@asiandate.com to act accordingly on this serious claims. Thank you.
Its all fake women are made up and professionally photographed and paid to LURE you in. You will get many short letters a day your supposed to answer them all? JUST PAY PAY PAY. Oh the phone calls YOU WONT GET THROUGH. Try it? Flowers messages wrong. Gifts are fakes. You will go broke trying because you think she loves you, She is a plant, messages scripted by men I warn you any site but this one and all Chinese sites are like this. You want an Asian girl go to the Phillipines or Thailand or Indonesia, but forget this site, A total scam frustration broken heart disapointment, ripped off again and again, Understand this my friend you are being set up.
Hello, and thank you for your feedback! Hi! I am sorry that the pricing policy of our website has left you disappointed. Indeed, using certain services costs a fixed number of credits that you buy separately. But every credit purchased by you is used to support all of the departments that ensure you have a safe and enjoyable time on our site. That's why our services aren't cheap. Concerning the members you are referring to, could you please contact us at support@dating.com with the details? We would like to check the profiles you are referring to, as we are strongly against any fake activity in our app. We will also gladly provide you the credit expenditure history plus provide you the tips on how to make your credits last.
I found a lady that I been talking to and made to call me appointments at 100 US dollars for 10 minutes as I went to do further research on the website I went to this review page and I seen a picture of this young lady advertising and this young lady here sends me about 10 emails a day I answered one or two in the early I look at her age at 38 I think she's a little young for me being 63 years old but it seems odd that this woman is actually in an advertisement for the company and she's also sending emails go figure
Hello and thank you for your feedback. According to the policies of our app it is strictly forbidden for anybody else to write on behalf of the members or upload photos of other people on their profiles. It's also strongly prohibited to be compensated for using the platform. If we find any violation of these rules we will ban the member and refund you the credits. Please share your complaint directly to our customer service team at support@asiandate.com and we will be more than happy to assist you.
I am a member of this site, still, my id is ******* and I can say, don't waste your money, my personal experience, you get a lot of letters, in bad English, they offer you millions, they send you lascivious pictures, I even found 4 ladies on facebook who they sent me a of letters, I contacted them, they didn't even give me a reply, I have everything recorded, in short, avoid them, you'd better post an ad
Hello and thank you for your feedback. According to the policies of our app it is strictly forbidden for anybody else to write on behalf of the members or upload photos of other people on their profiles. It's also strongly prohibited to be compensated for using the platform. If we find any violation of these rules we will ban the member and refund you the credits. Please share your complaint directly to our customer service team at support@asiandate.com and we will be more than happy to assist you.
DO NOT USE! I had bought 20 credits each day in the past 3 days and the website says that I had used them to read messages when I haven't. This morning I called and verified with a rep that I had 7 credits, while he was on the phone, and I purchased 20 credits and he verified it. I went to type a message outside of the website and when I went to post the message, the website said I had used the credits and I was back to 7. I called to complain, and the rep said that I used the 20 credits when I haven't. STAY AWAY FROM THIS WEBSITE AND THE SISTER SITES! BIG RIP OFF ONLY TO GET MORE OF YOUR MONEY!
Hello! We are sorry to hear about your inconvenience. Using certain services over others may be more costly and exhaust your balance in a short time. Please allow us to help you out by giving the full information on the pricing. Just send an email to support@asiandate.com. We look forward to your message.
As soon as you register all the profiles are photos of models and the selling of live chats etc start. I cannot find area to delete the profile. The instructions given do not work and do not exist. When trying to contact using contact form i tried 4 different browsers and google captcha does not work. I am sure it is intentional. I am trying to use reply on the original email verification. Scammers. I do not believe the high rating reviews
Dear User, we are extremely sorry for the inconvenience. To help you with this, we would like to know your situation in detail. Kindly write to us at support@asiandate.com. We will help you at the earliest.
Asian Date is a 100% scam. The profiles are fake and those in charge are perpetrating a well orchestrated ruse and I fell for it for a while. In 2016, I made a trip to Chang Cha China to meet "Xubo", but when I arrived she vanished. The site managers said she didn't want to see me. Tis nothing but a smokescreen scam and likely their positive reviews are written by themselves.
Hello, and thank you for your feedback! Concerning the members you are referring to, could you please contact us at support@asiandate.com with the details? We would like to check the profile you are referring to.
This site is a scam, there is no ability to unsubscribe and I have blocked the email address and I am still receiving 50 emails a day!
Dear Glenn, we are extremely sorry for the inconvenience. To help you with this, we would like to know your situation in detail. Kindly write to us at support@asiandate.com. We will help you at the earliest.
I've had better service at a baseball game,because you can't complain about the services at AsianDate,you know why, you don't get any!
Hello and thank you for your feedback. According to the policies of our app it is strictly forbidden for anybody else to write on behalf of the members or upload photos of other people on their profiles. It's also strongly prohibited to be compensated for using the platform. If we find any violation of these rules we will ban the member and refund you the credits. Dont hesitate to send email at support@asiandate.com.
I have been using AsianDate for a few months and I am very impressed with the quality and quantity of women on this site. They are all very attractive, friendly, and genuine. The site is easy to use and has a lot of options to customize your search and preferences. The site also has a lot of security measures to protect your privacy and data.
Thank you for your kind feedback. It is a pleasure for us to make your every day on our site!
Gentlemen unless you are rich you have a lot of money to write letters and chat and video chat with these women through this dating site don't waste your time I lost 4 years of my life and a lot of hard-earned money, I couldn't get one woman off this dating site inside to be in direct contact with me, I have at least three dozen emails from women off this site that I can't get in contact with and guess what they have mine, most wanted to stay on a dating site, v they talk a good talk about being with you but they don't want to get off the dating site for me this dating site did not work a lot of beautiful women but too much miscommunication missed communication, most of these women I've contact lie to me about being in direct contact with me they never did. And the dating site can't and won't do anything about it so it's your gamble gentleman good luck, by the way I don't miss the hundreds of letters every day I was getting from these women off of this dating site my email is back to normal,
Dear Gregory
Thank you for your feedback. We are sorry to hear about your dissatisfaction.
Our website has been operational for a very long time and we are always striving to make sure that all of our members are 100% genuine. We ensure that all the confirmed profiles on our site are genuine by making sure we have seen their verification documents, such as their passport, before allowing them access to our website.
Also, we have implemented an Anti-Scam Policy to protect you and make you feel secure on our site.
Kindly provide us with the user's ID number, a brief description, and any supporting material to prove these claims. We would require you to send screenshots of all evidence that shows this user is fake, furthermore, kindly note we do have anti-scam policies in place to protect you and if this is true we would refund all credits spent. We are looking forward to your email at support@asiandate.com.
Thank you Asiadate. I would like to tell everyone that my lady and I will meet and be in our reality as soon as the opportunity arises. Also know that she gave and was a sorceress, and she is a magical lady, she has the deepest kindness and loving heart I have ever known. Please know this happened to me and it is beyond me. Soon I will be able to close my Asiandate profile and live a happy life with my sweet heart!
Your feedback makes us smile :) You are awesome! Let us know if you need any help.
The Asiandate.com website looks modern and easy to use. Setting up your user profile is easy. Asiandate.com is unique in that the site hosts group meetings for its members. If you take the time to find the person most compatible with you and focus on your relationship with that person, you can find a true friendship that can turn into Love. I found someone special so now I will focus on building our relationship. Thank you Asiadate. Good luck to all of you who are still looking for that special someone.
Your feedback makes us smile :) You are awesome! Let us know if you need any help.
Guys, don't try to use this kind of online dating, as many users know, this website and Anastasiadate, Dating.com, ChinaLove/Zendate, Whispark, Goldenbride and others, they are have same way of operating.
You will spend a lot of money and the final result maybe will be nothing.
I suggest that you be as cautious as possible and detect possible details that indicate that this is a fraud.
But if you really fall in love, you must figure out the woman that you talk with is real, and her pictures are identical if you have a videocall for example,
Dear Member
Thank you for your feedback. We are sorry to hear about your dissatisfaction.
Our website has been operational for a very long time and we are always striving to make sure that all of our members are 100% genuine. We ensure that all the confirmed profiles on our site are genuine by making sure we have seen their verification documents, such as their passport, prior to allowing them access to our website.
Also, we have implemented an Anti-Scam Policy to protect you and make you feel secure on our site.
Kindly provide us with the user's ID number, a brief description, and any supporting material to prove these claims. We would require you to send screenshots of all evidence that shows this user is fake, furthermore, kindly note we do have anti-scam policies in place to protect you and if this is true we would refund all credits spent.
We are looking forward to your email at support@asiandate.com.
Answer: You can't chat for free on Asiandate. But trust me, you don't need to buy credits on this con artists' site, unless you want to spend a fortune on talking to sexy but fake photos or fantasy women. I met many real women on http://J4Bride.com I had a few personal meetings through them. But I have never gone that far on Asiadate. I suspect it's actually impossible to meet any of Asiandate ladies, because of the way this filthy system works. These women exist, but most of them aren't aware that their photos were put up on this dating site.
Answer: Indeed videochat is the best way to find out who is real. I think 99 % is fake so to win the lottery is perhaps a bigger chance.
Answer: I have posted before this site is not even close to reality. I attempted to visit China and my girl said she would not do so with the site. This is right what I do as an attorney, I will coordinate with Site Jamer as Plaintiffs. I will either set up a separate intake on people defrauded or site jammer will do so and they should be named as Plaintiffs since they are protecting us and people like us. So lets do it guys they are probably exploiting this attractive but very poor women and living in mansions here and in China. I would love to levy on their Porches, Bentleys, Testa, Ferrari (hehe). Danilo Becerra 2360 Suite A Huntington Drive, San Marino Calif. 91103. I can do this with just one person willing to stand up to these guys. I have sucessfully (very very successful sued British Petroleum in Texas, Uniion Pacific, Bridge Stone, County Sheriff LA, City Police, Immigration Service, etc. So I will contact our site and see how they would like to proceed.
Answer: Here is a kicker for you, I live in China. Guess how many face to face meetings I have had with Asian date girls? NONE. Most are paid chatters running many "photos" of "girls". This site is owned and operated in NY. The most bogus dating site on earth, Asiandate.
Answer: Hello! NONE of the girls on this site are real. This company is a pack of sick putrid predators trying to fleece lonely blokes out of their money. Hopefully one of the class actions that are slowly gaining a groundswell will hold this mob of mutts to account before too long. Not only do they pay for fake profiles they pay people to provide fake reviews. Every single positive review on this site was paid for by the company or provided by an employee of the company. BEWARE: Speak out against the anastasia group of dating sites and they may attempt to destroy you. They or a third party acting on their behalf are constantly trying to hack into my smartphone and although I have blocked their emails the notification of their attempts appears in a tracking device I have monitoring the cache files on my phone. Once they have your email address they will at a bare minimum keep emailing you even after you unsubscribe from one of their dating sites. Stand up to them and they will commence a vendetta against you.
Answer: They block this from happening so that you have to keep spending money!
Answer: Most of the women on the side are not real. The pictures are from a professional studio and you will not see these women. So, don't bother to put your phone number there. They want you to contact the women through their side as that is how to make their money. But don't expect to meet these women in real life.
Answer: Its like saying winning a lottery is real too! It's ALL a fraud! A vast majority are NOT real. Photos are photoshopped. Those who write letters are not the real profiled ladies. THIS IS A SCAM!
Answer: Since of the 1,000+ messages I've received on this site (with an empty profile of just my name and country) have all been how my profile moved them, and they introduce themselves as my furlture wife, etc. I don't believe I've ever interacted with a legitimate prospective relationship partner. I lost count of how many messages I received, I have no idea what they agree to, but I've noticed if I don't log in for 3 months, the messages taper off. They all seem like the same message, not quite the same, but similar. Also, when I, with my blank profile sign into te site, I get 4-8 chat requests in under 2 minutes. "Hi can I be your affectionate lady?" "May I ask u a personal question" "do you let me stay with u, I will do anything you asked to do for u. (With2 big kisses)" Accepting a chat costs credits. Every message contains multiple pictures (anything after the first picture costs credits to open). To reply to a message costs credits. To read a subsequent message from a sender costs credits. Credits cost money. And somehow EVERY woman is a lovely woman, built to model specifications. I wouldn't be surprised that there are legitimate women looking for someone, but they are buried under layers of spam.
Answer: Hello! If you experience issues with your payment please contact our support team (support@asiandate.com).
AsianDate continually strives to develop innovative communication technologies that inspire global connections and facilitate modern love in the modern world.
Dear Danny,
We sincerely regret the disruption with the Call Me service and understand how frustrating this has been, especially after years of use. The service has been officially discontinued, and we apologize for any miscommunication regarding credit returns. While video calls and gifts are now the alternative, we recognize this doesn’t fit everyone’s needs. Your feedback has been noted, and we’ll continue exploring ways to provide fair options for long-term members like you.