Asia-Fashion-Wholesale.comReviews 60

I ordered 14 items and their website promised 2-3 days shipping. 12 days passed and nothing was shipped despite 3 emails from me asking them what happened - they never responded. I checked the order again and 11 items were out of stock! So I asked them to cancel the whole order. Again they never responded and shipped 3 items anyway.
There was $109 balance so I submitted refund request, there was an automated email saying they would refund me via PayPal in 1-2 days. 10 days later I've got no refund and all emails or chat attempts were in vain.
They simply took the money. DON'T EVER BUY FROM THEM. I have reported them to PayPal

This website has cheated me like anything. I have bought 6 pieces and made payment 5600/- rupees including shipping charges.

When the delivery came to home they are asking to pay 1700/- rupees extra for customs. Which I rejected to pay. Then I contacted the support and was discussing about customs amount, which I am not willing to pay. But some how they told that I need to pay to get the products.

When I finally agreed to pay the customs amount also and called the courier team back, they told that they have destroyed the items as they got the instructions from company (website team).

Don't ever ever buy any thing from this website... Please there are plenty of other websites to buy. Don't ever buy from this.

Some items are okay but over 80% of items are of extremely low quality and made out of very cheap materials and all items are not worth the shipping cost. Also their shipping department makes LOTS of mistakes and can ship your items some else, ship you only part of your order, or not ship you your order at all. It is a gamble when ordering from this place so proceed with caution. Again, NOT RECOMMENDED!

I bought quite a lot of clothes from AFW some years back worth $145. They mistakenly sent my purchases to the wrong customer.

Dear customer,
We have contacted the agent, the result is that they sent your parcel to other customer: KSC-SH-MC, which only one letter is different with your code.
The contact information of her is:
Miss May Chan
*******@hotmail.com
Tel: 6016-233xxxxxx
I already informed her about the wrong delivery.
You can contact her also, I think in this way you can get your order soon.
Sorry for the inconvenience, and the waiting for your feedback.

Regards
Kitty

I never got my items or money back. I did try to contact the agent and other customer. They denied receiving anything. I don't know who is to be blamed. I've definitely stopped buying from them. Poor quality goods and service.

I completed 22 orders from AFW and have minor complaints to some items but overall their dress, shoes and bags are good. The shoes in particular are very comfy. I do not have the comparison between the picture and the actual item but 1 thing I can say is that they're not scam. I got the right service when I contact their support team. I think the only problem is the shipping line. It's WAAAAYYY expensive. So if you plan to buy stuff from them, make sure to purchase in bulk.

I just was looking for another company in China after 3 years making business with Asian Wholesale not because my experience was bad, absolutely not everything was perfect but communication with customer service was good, I always got my stuff with DHL or Fedex on time about 7 days. I needed another company because they do not have a big beachwear collection my main product for sale. That is why after reading reviews for other companies like dresslink, dear-lover, Moonosa, I said to myself I have to write a review Asian give you the opportunity to choose stars products 1 star till 5 I always bought 4 or 5 not complain and my customers happy too. I high recommend this one I bought the same Casuldress from Asia and for dresslink and guess what, the difference was big I couldn't sell the one from dresslink I gave away. Now for beachwear dresslink.

USELESS PATHETIC WEBSITE GIVING FAKE TRACKING #S. CUSTOMER SERVICE CRAP BAD ATTITUDE AND NO MANNER SPECIALLY HILL. I GOT CONFUSED MY ORDER TRACKING NUMBER THEY GAVE ME 2 FAKE TRACKING# AND WHEN YOU CONTACT THE CS THEY ARE ALL WASHING THEIR HAND AND LET YOU TRANSFER TO OTHER CS. I'VE COMPLAINT MY ORDER IT TOOK 2 MONTHS AND NO ONE BOTHER TO REPLY ME. PLUS THEY TOLD ME THEY GOING TO REFUND IN 48HRS AND UNTIL NOW NOTHING HAPPEN. I SUGGEST TO AVOID THIS WEBSITE. USELESS MORONS WHO ARE ONLY AFTER MONEY. IF YOU WANT TO BE THEIR RESELLER OR DROPSHIPPER IT IS BETTER TO LOOK ANOTHER WEBSITE OR YOU WILL EXPERIENCE WHAT I HAD. SO MUCH TROUBLE THEY GAVE TO ME, I HAVE 5 DROPSHIP ORDER WHICH IS HANGING. TO ASIA FASHION MANGEMENT OWNER OF WEBSITE ITS BETTER TO DEACTIVATE YOUR WEBSITE THAN GIVING SO MUCH TROUBLE, TO ALL CUSTOMER SERVICE YOU ARE ALL CRAP!

I'm a satisfied customer on my 3 last order with them, but unfortunately that thing changed! On my 4th order and definitely my last transaction with them they make my head boil! Here's the story: In my recent order one of their customer service representative name HILL changed my chosen courier without informing me. Because of that this problem arise, the courier he replaced to my chosen courier asked me to pay for taxes that I am not willing to pay because I already paid a lot for their delivery cost! And on my first 3 orders with the courier I chose that never happened, they delivered my orders on time without paying anything so in this last order I still chose them to deliver my item but because of someone name HILL I have to pay that taxes that is the same cost as my order! And now I'm trying to contact this guy named HILL for clarification but for 2 days I still got no response from him!

I've ordered two pair of shoes from Asia Fashion Wholesale shopping site. They deducted my money but no shipping. After several days asia fashion team told me that they were not reaceiving any money from me. In this online shop we can't order any product without cutting money from us. I've shown them my transaction for prove. But they are not response to my complain. I think this is the most worse Online shopping site ever in this universe.

First order: Did not receive a watch that was part of my order. They said to remind them next time and they'll send it.

Second order: They sent the items I ordered without the watch. Did not even reply to my reminder about the watch.

Third order: I didn't bother asking for the watch again, but order clothes for myself and a friend, almost $100. Almost 3 months. Nothing. The tracking website says it arrived in our country 3 days after they sent it, but after that, nothing. Contacted AFW, after 2nd mail they replied someone will check and get back to me. 12 days later = nothing. I e-mailed them again. Nothing. Went on live chat, waited 2 hours. Nothing. Tried live chat again a few hours later, got someone who said they would check with the company, I need to come back in a day and see what there is to see. So I decide to give them TWO days to be fair. Tried live chat this morning, around 2pm their time, nothing. Tried again now, 6pm their time. The lady says I need to come on Live Chat when it is morning there. In other words I have to get up at 3am. I asked if they can't make a note and call the people in the morning and then mail me with the results. I asked this twice, she promptly ignored me and said "chat when it is morning here, dear". And then disconnected me.

Will never order from them again. Just praying right now I'll get my money back...

EDIT: Have finally sorted things out. The shipping company said there was money outstanding. Once I paid that they sent my stuff. Two items are missing. I don't think I'll be shopping there again, the customer service experience is too much of a pain.