Aileen B.

I'm a satisfied customer on my 3 last order with them, but unfortunately that thing changed! On my 4th order and definitely my last transaction with them they make my head boil! Here's the story: In my recent order one of their customer service representative name HILL changed my chosen courier without informing me. Because of that this problem arise, the courier he replaced to my chosen courier asked me to pay for taxes that I am not willing to pay because I already paid a lot for their delivery cost! And on my first 3 orders with the courier I chose that never happened, they delivered my orders on time without paying anything so in this last order I still chose them to deliver my item but because of someone name HILL I have to pay that taxes that is the same cost as my order! And now I'm trying to contact this guy named HILL for clarification but for 2 days I still got no response from him!