About the Business
Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry. Our Story: https://www.adoreme.com/our-story How The Membership Works: http://www.adoreme.com/how_it_works Questions, comments? We want to hear from you! Live chat on site 1-800-433-2367 (8:30-8:30 M-S EST) help@adoreme.com www.adoreme.com
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Reviews Summary
Adore Me generally enjoys a positive reputation among customers, particularly for its diverse product range, affordability, and quality. Many shoppers appreciate the unique designs and the ease of the ordering process. However, concerns frequently arise regarding shipping delays and the challenges associated with returns, which can detract from the overall experience. Some customers also express dissatisfaction with the subscription model and the perceived quality of certain fabrics. Overall, while Adore Me excels in product variety and customer service responsiveness, there is room for improvement in logistics and communication regarding order fulfillment.
This summary is generated by AI, based on text from customer reviews
I love the "Millie hipsters" but they've been out of stock for months and I came across these "Miley hipsters" which were spelled differently but looked pretty similar. For the most part they are, they fit the same, have the same lace trim and are soft. The big difference is that the "Millie" have the tag information printed on the underwear which was great. The "Miley" have two huge tags and the front one is so irritating I literally couldn't wear them. I spent over an hour with a seam ripper carefully removing them so I can at least wear them. I just hope they don't develop holes where the stitching was. PLEASE bring back the older style and ditch the tags.
I used by "free set" opportunity to claim a beautiful pink floral set. The delivery was prompt the fabric is butter soft. I don't have many feminine patterns like this (most of my sets are solid colors). Glad I decided on this one - it looks even better in person than online.
The sizes that are sent are not as well picked as what they used to be. They keep sending me mediums when I have specifically requested to only be sent smalls. They don't seem to understand that just because someone wears their correct bra size it doesn't mean that the have a body frame that requires a different size than indicated by the customer. I've emailed them multiple times and have been basically told too bad this is what our algorithm determines you should be getting instead of looking at my purchase history which is about 3 years long.
Customer service and selection of cute and comfy pieces are wonderful but the shipping can take time. With our recent move, it's a bit better but still takes some time. My hubby gets a twinkle in his eye whenever he sees the adore me package.
Hello Ellen,
Thanks for sharing your feedback with us. We appreciate it!
Positive or negative - we love feedback! It helps us hear the truth about our products & services directly from you - our valued customer.
We apologize for not living up to your expectations with the shipping. I shared your feedback with the relevant team for review.
We are always striving to better assist our customers.
Let us know if you have any questions! We're always happy to help.
Best,
Adore Me
help@adoreme.com
Such an easy fun experience. It was like Christmas morning opening up the box and not knowing what would be there. I really liked everything in the box, but with it being my first time ordering and in the middle of losing weight I wasn't 100% sure on some of the sizing so I did have to send a few things back but only because I had the sizing wrong. The PJ set that was sent to me is now one of my new favorites and I wish I could wear them everyday! Can't wait until my next box shows up.
I'm a monthly VIP member and pick a hot bra and panty set for my equally hot wife to wear on a day to day basis under her executive work position…and your products have the best quality of any I've tried. So, honestly, I might be the wrong guy to ask because speed of delivery is of very little importance to me. Every month's selection just needs to arrive so my wife can showcase it to me one morning before work, before the next hot set arrives.
Hello William,
Thanks for taking the time to review us!
We are always striving to better assist our customers. Glad to know you enjoy your shopping experience with Adore Me.
We retain the policy to help ensure you consistently receive good quality, perfectly fit garments from AdoreMe.com!
Don't forget that we're always here if you need us.
Best,
Adore Me
help@adoreme.com
Takes 3-5 days for customer service to get back to you. Also takes weeks to get your order they need to get away from using DHL they are the worst shipping company. The product is great at least, but I'm not sure I will order again due to the bad customer service and shipping times.
Hi,
Thank you for the review!
Your satisfaction is of the utmost importance to us, and we are grateful for the opportunity to learn from your feedback and make the necessary improvements to our services and shipping.
If you need assistance with anything, please let me know. We're here to support you!
Best,
Adore Me
help@adoreme.com
I loved my order. It is very comfortable. I had no problems getting it. It came on time. I want to thank you for getting it to me when you Sid. I will be ordering again soon. Thank you again. I order every month and I enjoy what I get. No one is telling me to say anything. I just enjoy my orders.
Lovely items. Fit better than anticipated. Bought extra sizes, but everything fits true to my size. Styles are gorgeous and I feel pretty on lingerie for the first time. Very satisfied.
My experience with adore me was amazing. Everything fit true to size and loved the look and style I picked. It wasn't one of those things where you love the look on the model but hate it on yourself, I loved the look on the model and then also loved it on myself!
Absolutely loved every item! I've never been disappointed by any of my purchases. The quality is great, the material is comfortable and I always feel so sexy in anything that I've ordered.
Is always top notch and the items ordered are comfortable and beautiful. All my intimates are from Adore Me. Although shipping times lately have been longer than I feel is necessary.
I love getting my adore me boxes! I'm terrible and always let the monthly fees build, but by the end I get a big order! Shipping has taken a little longer, but I'll wait for my favorite pieces.
I have been buying bras from Adore me for years and absolutely love the price and quality I get from them. As a G/H cup it is nice to have affordable but sexy/cute styles available to me.
Great product and excellent/fast shipping. I will continue to use them to buy my bras.
Everything for well and looks great! The bra set is comfortable and the swim ware looks great. Shipping too longer than expected but it was worth the wait
Got a great set during a sale and wasn't sure I'd like it, as it's something I wouldn't normally order, but I LOVE it. Will definitely be looking at others. Order also came much faster than expected!
I am not sure which one of us loves my Adore Me items; me or my husband. I feel beautiful, confident, and comfortable in every item. My husband loves that I feel beautiful and confident. A win- win.
Product is great. Everything always fits. Shipping is a little spotty, but always received product. Just might be late.
Shipping is super slow. The fact that the good shipping is only applicable when you are a current paying member is dumb. The member pricing is dumb.
The wife looks fantastic in all of these. She is a size small with long legs and a cute peach shaped butt. The things and gstrings highlight all the right curves.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Jessica,
Thank you for reviewing us!
We are very sorry to hear that the product you received was not perfect for you.
Don't worry, I will do my best to ensure that the relevant team is aware of the issue and will take the necessary measures to avoid such inconvenience in the future.
We retain the policy to help ensure you consistently receive good quality, perfectly fit garments from AdoreMe.com.
Crossing our fingers, we'll bring it back again soon. Our most popular styles often come back or get reintroduced in new colors—but until then, we hope you find something you love from our newest drop!
Please let us know if there is anything further we may do to help.
Best regards,
Adore Me help@adoreme.com