I haven't had any dealings with customer service as of yet. (in 24 reviews)
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I have been purchasing from this business for about 6 months now. I have been trying to reach them in reference to returning some items, I have tried by email and phone but have been unsuccessful. Their site has been under construction for months now.
I have never had any problems with this site and it upsets me that other people are. I hope they can make the improvements people are asking for.
I love how cheap the clothing is and the brands that they have.
I would recommend their shoes to anyone!
I have 3 or 4 pairs that I bought from 10DM and I am absolutely in love with all of them.
Overall great site. I think if you're using a cheap website, as with any other, there are risks.
Be wary, but shop happily!
I've been ordering from this site for the pass 5 years! It's really depressing that the site has been down! I order from there when I'm feeling down its really FAST SHIPPING! Quality items for a low price! It's like getting my fix when my items arrive! I use to receive a package at lease once to 3 times a month! Depending on new item arrivals! Please 10dollarmall COME BACK I MISS YOU SOOOOOOO MUCH
I have ordered from 10 dollar mall for years. I will say you get what you pay for. The material is on the cheaper side. However, the site has been down for awhile now and you are unable to order. I wonder if they will be completely shutting down the site, eventually ..
10dollarmall my ass they sure are some profetional thieves,i made a purchase on the 10 of february,was charge a total of 86 dollar ,shiiping of internation shipping when my address is USA address ,been trying to call them mf,i try emailing calling everyday everytie i email i get autorespond this bull $#*! have me so pist,if i could have find a way to get my refund it would have been nice,make matter worst they send me shipping number it was shipped on the 14 been tracking packing since then it has been 2 week and 4 day since shipping and i have not recieve my package until this mf day uuuuhhh WARNING DO NOT BUY FROM THIS SCAMING MF ,they some thief,steal yah money dont sent yah $#*!.WARNING !!!
I ordered 3 shirts and a pair of pants for my very first purchase, and they for here quickly and everything fit except the pants (which was my fault cause I ordered the wrong size). Spent under $40 and was super pleased with the quality. I love that it comes from California and not China! Definitely ordering again!
DO NOT SHOP HERE. THEY WILL TAKE YOUR MONEY NOT RETURN EMAILS OR CALLS. IVE BEEN CALLING OVER 2 WEEKS AND STILL NOTHING. IS THERE ANYWHERE I CAN GO TO MAKE A CONPLAINT ON THIS SITE WHERE I CAN GET MY MONEY BACK IF THERE IS PLEASE LET ME KNOW. NEVER SHOP HERE I REPEAT NEVER SHOP HERE !!!!!
I've been shopping online for about a year & I've only got 1 thing I wasn't happy with & that was due to a rip in a shirt, I buy everyone I know stuff from here & they all LOVE IT! You litterally can get some expensive name brand stuff here but you don't know it until you get it & look it up..I bought a complete out fit head to toe & I mean under garments, shoes, purse, wallet & accessories all for under $30 because most was on sale for a couple dollars but no more then $6!!! (I'm a extreme diva) so this was unreal & the compliments never stopped from my friends & total strangers! Why pay more when you can look awsome for this price!:) also if you follow thier measurements then things should fit..I'm VERY curvy in my bust & hips with a smaller waist & I've not had a problem yet in sizing..I tell everyone about this place even if I don't know them, I should be thier spokeswoman I swear;) HOW DID I LIVE BEFORE I FOUND THIS PLACE!!!!!:)
I purchased shoes, skirt and dress for my hard to fit 16 yr old daughter. My daughter is tall and thin. I was nervous but everything fit perfectly and for the price the quality exceeded my expectations!! I will order from this site again!!
Pissed off ! I ordered 2 pairs of pants , bought a size 9 & could fit that one & bought a 9/10 and couldn't fit it . Couldn't fit one of the shirts I bought . I ordered two rompers large sized & could only fit one , so my advise to other people is to order your stuff a size or 2 bigger than what you usually wear!
I've ordered from here twice in a week and not onlniece'sboth packages came at the same time they were also up to satisfaction.. The clothes were exactly the way they were supposed to look. I recommended this site to my sister and both my nieces. Will be shopping here again..soon
I have been ordering from 10 dollar mall for almost a year now, and I am a pretty loyal customer. The only thing I would recommend is always always always order a size bigger! Otherwise it's pretty good, stylish, clothes for a reasonable price! I definitely order from them every couple of months when I have a shopping itch that needs to be scratched! I've ordered purses, jewelry, shoes, pants, shirts, all kinds of stuff from them, and I always get compliments on my outfits!
You are told you will get a discount, but be aware of how the "discount" actually comes up. The ad may show a sale price, but when you check out, the discount you're suppose to get hasn't been applied to the sale price you thought you were getting. Instead, it is given to the before sale price. Throw in the price of shipping/tax and you are looking at a much larger total of what your item cost, which is more than you thought it would be. Just my experience. Merchandise quality is OK and delivery is good.
I know this site has received a lot of mixed reviews. My experience with this site has been above average and I will continue to use this site for several reasons. First, the quality of their merchandise is good. I have purchased several (10+) sweaters for myself and my husband and all of them have been the heavy duty, thick, plush sweaters I expect to buy from a trendy higher end store. The sizes fit well for both me and my husband. I also purchased several pairs of shoes. They were decent quality--very trendy and sturdy. The second reason I love this site is they offer fast, flat rate shipping! I pay $6.99 and have received all of my orders in 4 days or less. Lastly, I love the prices! Even though most items are only $10 they do have sales and the prices are even lower.
The only cons I've experienced shopping with this site is that one pair of shoes that were improperly sized (a half a size to small). Also, I accidentally ordered more than one particular item (which is very easy to do on this site). I checked out and then saw the mistake. However, this site does not allow you to modify an order once it has been placed--even before it ships-- like most sites. I immediately emailed and called the company so I could have the items removed from the order prior to shipping to avoid having to return the items. The items were shipped anyway and an email reply was sent post shipping.
Overall, this is a great site, with great prices, good quality merchandise, excellent shipping and average customer service.
Everything I have bought that would be my size is always small, like they are for girl's and not regular size women. Getting a go around for a sweatshirt that I bought Xtra large and I can't even close it to zip it. I think all there stuff is for small women like the petite Chinese or Korean but not for us larger USA women. Also their boots run small so order at least two sizes larger. I think maybe sticking to walmart's online clearance center is the way to go.
Well this is my second time ordering from 10DollarMall. I have to say that I was a bit worried ordering the second time because I read a bunch of reviews, some where bad then the majority were good reviews. So i had a big order it had 31 shirts in it, womens & mens, I placed the order and it was delivered right away, I had no problem with the order getting shipped out, that was great. When I received my packages I made sure everything was just as I had ordered it, and it was all perfect. The reviews that say the quality of the clothes isn't good is because you have to be careful what you order, you can clearly see what material each blouse is, therefore getting the ones made of good material. Everything I ordered came in the size I ordered it which was ALL SMALL. Besides one shirt came in Medium but it still fits okay. I will definitely tell my friends about this site, the clothes are great quality for the cheap price that you pay, Beautiful as well.
I ordered four rings and what I had believed to be a nice bag. When I received my order, only three of my rings were present And the bag was terrible, very small and cheaply made. It looks as if cloth had been sewn to cardboard. Rings were also small.
People coming here giving bad reviews are fools. I have bought more than 40pairs if shoes everything came looking great and for the price it prefect. Their cloths are good too.I get my item ship to me after a week .no matter what you do people would hate.10$mall all the way
I PURCHASED SOME MERCHANDISE, AND WHEN I RECEIVED IT ALL ITEMS WERE TO SMALL. SO I SHIPPED THEM BACK AND YESTERDAY I RECEIVED AN EMAIL USPS THAT 10 DOLLAR MALL REFUSED MY PACKAGE, I CALLED SEVERAL TIMES AND THE CUSTOMER SERVICE REPS ASSURED ME THEY WOULD FIND OUT THE PROBLEM AND RETURN MY CALLS, WHICH THEY NEVER DID. NOW AS OF TODAY THE STATE ATTORNEY GENERAL AND MY ATTORNEY WILL BE INVOLVED. 08/18/2015
I LOVE THIS SITE I HAVE BEEN ORDERING THIGS FOR YEARS....I HAVE NOT ORDERED ANY CLOTHS SO I'M NOT SURE ON THAT BUT THERE SHOES ARE GREAT....I GET COMPLIENTS DAY AND NIGHT....PEOPLE ALWAYS ASK ME WERE DID I GET MY SHOES.....THEY ALWAYS COME IN A TIMELY MATTER ...I AM SHOCKED BY ALL THE NEGATIVE REVIEWS......LOIVE LOVE LOVE THIS SITE
I ordered two shirts that were supposed to be xl. The label said xl, but all I could button was the first top button. Both shirts are about 2 sizes too small. I've been wearing xl shirts for 30 years, and these pieces of crap are NOT that size. Don't buy here.
I love 10 dollar mall!! I order from here at least 6-10 times a month! I always get ask about my outfits or my shoes purses everything. The clothes does run small so just when you order go up a size. Other than that. I love here shopping here. I don't even shop at the clothing store. It only takes about 3 days for me to receive my things! I just finish placing another order
10DollarMall.com is by far the BEST online discount clothing store I have come across to date. Not only does it sell GREAT QUALITY, ADORABLE CLOTHING, SHOES AND ACCESORIES at UNBELIEVEABLY LOW PRICES (all under $10), is also has great Customer Service.
This ‘Shoppers Heaven’ is not just a store, but a whole online shopping experience, with social interaction on their website’s forum, a personal profile with the ability to upload photos, befriend other shoppers, send private messages, review products and more. The site features an OUTSTANDING REWARDS SYSTEM, unheard of at any other online clothing store, which gives customers the opportunity to earn up to 15% OFF all purchases, while interacting with other fans and making new friends, on the website. But that’s not all; as if that was not good enough, their facebook page often gives customers the opportunity to win FREE GIFT CARD GIVEAWAYS, for purchases on their website. And no, these giveaways are not “fixed”; because I have won quite a few and I have no affiliation with this company.
I became a customer three year ago and have created a completely new, quality, beautiful wardrobe, without “breaking the bank”. I cannot express enough, how EXTREMELY PLEASED I am with this company. As long as 10dollarmall.com exists, that’s where I’ll be shopping.
Personally, I have had an AMAZING SHOPPING EXPERIENCE with 10DollarMall.com and I HIGHLY RECOMEND it!!!
For photo samples of items I have purchased, check out my 10DollarMall profile:
Tip for consumers: If you log in to the site everyday, participate in the forum and write product reviews, you can save even more!Ask Dee about 10DollarMall
I bought 2 pairs of shoes on Tuesday and got them that Friday morning! The shoes are great quality. I'm very happy with my purchase. I think they just need to have a bigger selections of shoes! But other then that they are legit and I will be order more from them!
Another site introduced to me by my little sister, in the beginning I ordered small things just to test the quality, I have jewelry I purchased from the "high end" stores that's faded, yet the items I purchased off this site, still "shines bright like a diamond" (to quote RiRi)...I've purchased clothes and shoes and received compliments and looks of shock when I tell where I made the purchases. I've even logged into my account to show proof that's where I made the purchases...very pleased with this site, will definitely shop here as long as they are in business.
10dollarmall IS GREATTTT!!! I ordered a purse, shoes, a few bottoms, and a cardigan from them and I am SO GLAD I did. I'm not sure if the pics I added are showing on this review, but I wore suede tan heels with the tan, teal, and black pattern dress I got from them on date night with my husband and all I can say is that the outfit definitely did its job lol. They are in America, so no, it is not a scam like sammydress where they are shipping you clothes that fit a 10 year old from China. This place is legit. I ordered on 5/12, received my stuff on 5/15....THREE DAYS FROM CALI TO GEORGIA FOR A BIG ORDER AND I PAID LIKE $6 FOR SHIPPING. AMAZING!!! It all arrived on my doorstep in a big box and two big white packages. It was like Christmas, I was excited and I'm 20 years old!!! The quality of the shoes is great. I purchased quite a few heels and two pairs of sandals. The heels and wedges I got are great quality, and easy to walk in which is a plus for me because I never was a fan of heels and ended up buying 7 pairs, and I LOVE each one lol. The dress I bought is obviously made from a durable material, not cheap at all. It surprised me but it does say on the website that they do not MAKE these clothes, they get them from retailers who no longer need them so you should not judge the quality of 10dollarmall if you DO get something bad, you should judge the company whose name is on the product, because they send you the clothes with the tags from the companies still on them. The sizes are true to fit, I was a bit worried because I'm 5'5'', have a small waist (25 in.), larger butt (size 9 or have to go up to 27-29 in waist labelled jeans to accommodate my butt) and large breasts (D's) that keep growing so I'm reluctant to buy clothes that I can't try on. But I followed the chart and everything fits, nothing is too tight (some things are a little roomy, IMO). If you read a review and something didn't fit a girl, she could've gotten something that wasn't true to size......ORRRR it is probably because she is lying to herself about how small she really is lmao.....I found another website, 599fashion.com that sells clothes for 5.99 or less and bought all my shirts from there which was a MISTAKE. I wrote a review on them as well. Next time, I will just buy everything from 10dollarmall, because the cost of shipping on 599fashion.com ($20 for 8-12 business days for the same size order) coupled with the fact that it's a week later and they just shipped my order last night at 7 pm (AFTER I pointed out the fact that my order was being sent to Canada to their customer service) AND THESE TWO COMPANIES ARE IN THE SAME STATE, does not make any sense at all!! DO NOT SHOP THERE. But enough about 599fashion.....I did have an issue though, when I placed my order the first time, they put it on hold and kept it on hold even after I did what the verification email stated. When I called customer service, they COULD NOT tell me exactly why it was on hold, and told me to wait until the end of the day, it will be off hold and I need to make sure all my billing info is correct.....my billing info was 100% correct and at the end of the day it was still on hold. The next day, I called to cancel my order and just re-ordered with PayPal (this way my order was not put on hold because PayPal guarantees your info is correct in their eyes, I guess). I think they put my order on hold because I was trying to spend over $300 the first time. Then I decided to spend half of my money at 599fashion because of that experience. Customer service gets a 1 star for being dumb. When it comes to ordering, make sure the amount of money you spend isn't too large (crazy, I know), all your billing info is correct, or you use PayPal so they don't hold your order! But everything besides customer service is great. Oh yeah, I changed my current purse to the purse I bought from here because it was bigger, roomier, and even cuter than that one. My purse is faux leather red and looks freakin' awesome. 10dollarmall can have aaaaaaaaall my money because I will continue to spend $150+ here!! Keep being great, you guys!
Tip for consumers: Read chart sizes and actually measure yourself with tape, don't guess.....the chart is correct, you just probably aren't as skinny as you think you are!!! Keep in mind the model height....they are taller than most girls so your dresses, skirts, etc might not be as short on you if you are shorter than them. Do not place too large of an order, make sure your billing info is completely correct, use PayPal if you can.Ask Kaeisha about 10DollarMall
I have ordered from them about 5 times and will continue. I live in N.C. and my stuff usually arrives between 4-6 days. I normally wear: bra size 32B, I would say order a medium. I wear a size 5 or 27 in pants and i can easily wear a small. Anything that is closed toe (shoe), I would say go up a half size. I found them to have great customer service. Don't forget to check out their clearance stuff!! Have fun shopping!!!
I think in any business, sometimes its the luck of the draw, i have spent hundreds of dollars here and have had great luck, with no issues, shoes and clothing included.. I will continue to buy from them, i love their trendy clothes, everytime i wear them to work, i get so many compliments about how unique and cute my clothes are.
I am NEVER ordering from them again. I ended up having to cancel an order several weeks after it was placed (it had yet to ship) and after I cancelled it they took out the payment after I talked to customer service anyways. This place is a JOKE. Customer service was no help and I had to file a claim with my bank to get the money back, and have yet to hear from them about that either. I would give negative stars if I could!!!
What a joke. They charged credit card immediately took 3 weeks to send shipping label, have yet 2 weeks later, to send package. Tried costumer service line they say they will call back never have. Email costumer service no email back. Finally automated email received saying nothing. I am glad I didn't spend much what a rip off.
Tip for consumers: Do not order from here. The worst costumer no service ever.Ask julie about 10DollarMall
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