I placed an order with TDM in early May for an event at the end of the month. I waited patiently for about a week and a half for my package, at which time I was informed that FedEx has sent the order back to CA (from Virginia), because of a "bad address". Now, I've never had a problem with my address before, so I found this odd. I called and the company was quite nice about it, offering to reship to another address once they received the package back. Well, that took about two weeks, at which point my event had already passed, but I still wanted the clothes. They shipped to my work address, and again, the package was returned for having another bad address, and the package was shipped back to CA again. I offered to give it one more try, and the people at TDM said they would ship it via USPS, since they had "recurring problems" with FexEx . Well, I got a call today saying that in order to send it again, they wanted me to pay the shipping costs a second time. I told them I thought that was ridiculous given how long I've been waiting and the multiple delivery attempts. Without offering any other solutions, I was told that I could cancel the order and get a refund. I was shocked that the company would be willing to lose a customer and future orders (which i had in the queue- over 150$ worth!) over a measly 5-8 dollars in shipping. I wont be using this company again, as there are plenty of places I can get cheap clothes that wont take a month to arrive. If your company has "recurring problems" with your shipper like TDM with FedEx, then maybe TDM should look into a new shipper! Facebook will confirm that others have this problem as well. Buyer beware.

Well let me say I do believe you get what you pay for in most cases... and this is not exception. My advise would be to zoom in on the clothing and see the brand name Mudd is a good brand and good quality I was happy with that purchase... now they are selling another brand called YumYum it runs about 1-2 sizes too small and the website says it is a perfect fit! so I tried to return the items... hey i have 365 days to do so good deal right... Wrong!!! I print off the return form expecting a lable also and i dont get one... so at first I was like how much could it really cost to ship a small box back... 15.00!!!! oh no are you serious?!?! I am only shipping 4 items back and I already spent 9.00 in shipping on top of the 90.00 in merchandise I bought. So I called the number and the rep advised me that the customer is responsible for all return shipping cost but she would make a 'ONE TIME EXCEPTION' and email me a return shipping label. Oh 'ONE TIME'?? okay so guess who wont be buying anything else. Just becarful with what you order the deals are good but you don't want to have to return anything!

I absolutely love this site for cheap clothing. Products are great and prices are ridiculously unbelievable. I have been comparing to other sites and found that they have a lot of items at half the price the other sites do.
Customer service is excellent. Whatever time of day I emailed them, I would get a prompt respones.
I had a few problems with my card since my shipping info was different from my billing information but that was rectified after I proved my identification.
Overall, super great!

i love 10dollarmall.com 1 of my favorite site ever . i order 3 times from them multiple items and was never onces disappointed i just wish they had more children stuff i have 3 kids and would have loved if there was more stuff that i can shop for my kids but other then that i love it and i agree its addicted cause am on everyday looking to see what new stuff are added ..

I bought only one dress from 10dollarmall, because I was not expecting much. But I received it within only 3 days of ordering and chose the cheapest shipping method. The quality of the dress is much better than I thought, definitely worth more than the $10 I paid. I am very satisfied and will be doing business with 10dollarmall again.

So, I was waiting on my shoes for 2 weeks. I did not get any follow-ups at all. Until today, I checked my paypal and they refunded my money. I never got my shoes because apparently they were selling items which were out of stock! I'm so pissed off, those shoes were supposed to be for my daughter's birthday and now she won't have anything until after her birthday.

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Tanisha R. Oh my goodness I wish I would have read this first I ordered $197.41 worth of merchandise from this site on the 19th of feb. it is now the 1st of March and I still havent got a refund or any of the merchadise that I ordered...can some one please give me a number for them that I can actually speak to someone on....PLEASE...

3/1/13  •  Votes (0)

I ordered 24 items from this site. Things for my son and myself. When I received a package a week and a half later it only contained 12 items and they said I would have to take up the issue of my missing items with FedEx even though my missing items were not even on the packing slip meaning they NEVER SENT them to me in the first place. So irritated. I am missing over $100 in items and the first girl I talked to didn't even want to help me she acted like they had done nothing wrong. I am a single mom on a budget and that is why I ordered things from this site because they were inexpensive and I thought it was going to be cheaper, INSTEAD I am out $100 worth of stuff and they are going to "see what they can do about it". the supervisor Laura I talked to was most helpful but couldnt give me any answers as to when and if I will ever see any of my other stuff, she had to send my info along to someone above her. My advice is don't even bother ordering, you may never even see any of your stuff.

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Lacey M. correction 11 items of my 24 item order! Just recounted them. I am FUMING over this and when all is said and done I am reporting the to the Better Business Bureau. I kept all my shipping labels packing slip and confirmation e-mails. Don't screw me over I am not an idiot, I know how to get things taken care of one way or another.

2/13/13  •  Votes (0)

I've placed an order 10 days prior to the day I needed it. They stated at check out that all orders process withing 1 to3 business days. They marked my order as shipped the next day, but did not give the box to fed ex. My emails were left unanswered. A week later I went to cancel the order and saw that theyfinally shipped my order with the slowest service possible!!! They screw up and don't fix their mistakes! Don't buy from them. Buy from responsible businesses.

Ordered 5 items on the 11th and arrived 4days later and didnt even pay extra shipping. Items were excatly what i thought they would be and im really thankful i found a reliable site for new cheap clothing :) Thank you 10dollar mall!

Newbie here so not filling in profile just yet. I will give opinion of a site I found when looking for wholesale or discount clothing.
Womens, mens, childrens, clothing. Purses and jewelry, maybe more selections? I bought some tops for women. Delivery was no problem. Clothing I purchased was decent but not Macys or Kohls equvilent. More like KMart. What Ir eceived was 3 shirts and a purse. All but 1 item was $9.99, the other shirt was on sale $4.99! Happy with my tops. Also bought a purse, all are $9.99. The 1 I bought is cheaply made, however for the price it is okay with me. The site has phone number and I called with a few ?'s and received courteous answers. If you arn't looking for designer labels or quality, will find good deals. Only problem I had was getting the right size. Some clothing in a medium as example, may run larger or smaller than you would think. Gives models measurement which doesn't help me much. If you want bargains, this store has them.

I placed an order, paid for express shipping, then received an email stating that I had to call them to verify my order before they could send it. Turns out their office is only open for calls 7 hours a day, I called more times than I can count and was prompted to leave a voice mail every time. I paid for one day shipping and a week later I still can't get in touch with them to verify my order. I can't verify it, cancel it, or discuss it with anyone with the company. Run... run as far away from this company as you can. It really is too good to be true.

I like this website so much that I even sign up to receive email updates about what's on sale.I bought fancy jewelries: necklaces, earings and rings and was happy about. Some necklaces are are not very good, well they are cheap, so you get what you paid for. If you lower your expectations you wont be disappointed. Why expect for gold, when you paid for copper? I wish I can show a photo of a ring for $1! It was on sale. It is so pretty I can sell it for $10 or even more! I gave it to my son's girl- friend and she was happy about it and told me she's gona wear it everyday! I also bought 2 cologne for my husband for father's day and he was so happy about it! He didn't know how much it was..
They sent me like a check list of all the stuff I was ordering in my email, then they sent me a printed checklist right in the package. I could say they are professional when doing business. I could have given it another star if they can add more selection of products to their website. Overall, I like this website and would continue shopping at their store..

I have purchased form 10DollarMall multiple times and every time is a great experience, Laura a representative at 10Dollar always knocks the service out of the park, worth the time and worth the money!

Jerks! I returned several items that I bought online and they refunded me only $4.20!!! Their customer service won't reply me.

AMAZING! Literally one of the best online shopping websites out there. I ordered around $100 worth....and I'm in LOVE with every single piece!

The skinny jeans I ordered from them fit me perfectly- which is VERY rare for me. I have a tiny waist and curvvier hips, but I'm still a size 4. I can never find jeans that fit me perfectly, but 10dollarmall.com offers jeans that are almost like they were cutom made for me.

I've also washed everything multiple times, and the quality of the fabric holds up. The jeans are designer quality (amazing right?) and I get TONS of compliments.

BUY FROM THEM! the only bad thing I can say about this website is that they're highly addicting ^.^

I've read several reviews online that claim that this site is a scam.. let me tell you this site is 100% REAL!!! My 1st order I ordered 17 items & was totally happy/satisfied with not only each & every item but also with the service & speed of delivery. They have a facebook fanpage that their fans can ask all sorts of questions and get responses in a timely manner. With that said, their customer service is astounding!!!

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Kaylee o. Thank you for this review. I thought I had been cheated, but it turns out it might just be a problem with my computer. I love the site, the clothes, and the service.

11/2/11  •  Votes (0)

I am in LOVE with this site!!! My 1st order was for $240 & I got about 28 items. At those prices... I couldn't help myself!!! Hopefully the site stays around for a long time & continues to offer great quality & selections at the same $10 & under pricing... I know I'll definitely be shopping there again!

I ordered about 10 items from this website for my first purchase and everything was made of quality! I've already worn and washed their clothes several times and they haven't shown to be made of cheap quality. Shipping was also very fast, efficient, and affordable ($2.99)!! Thank you 10dollarmall!

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Shadow K. Excellent report Sherry, seems others are pleased also.

6/15/11  •  Votes (0)

Joe O. Really? Never heard of it. And it seems to have good reviews. -than ks, will definitely check it out.

6/17/11  •  Votes (0)

lacltg l. i stumbled across this site doing a google search. it rocks!! stuff for me (mom) my 14 yo girl and 17 yo big boy son. my daughter is very picky about her skinny jeans and she loves the 2 pair i got for her. i am going to be placing my 2nd order shortly. get 18% off your order using promo code 18holidays. i agree that this site is addicting as i find myself checking every couple of days for new stuff.

12/19/11  •  Votes (0)

The best shopping site ever!!!! Great price and awesome quality! I ordered 17 items on my first purchase and EVERY one was pure quality. Even the jewerly was quality like Dillards or a higher end dept store, yet only $6.00 for the necklace and earrings. Super fast and cheap shipping ($5.00) for my entire order. If you like to shop and you like the newest fashions, try this place ... you won't regret it!!!
Dianna Smith

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Shadow K. Just looked at it, even though the stock seems limited to me, you can't beat the price! Especially if the clothes don't fall apart the first time you wash them. Keep us informed on the quality...

6/14/11  •  Votes (0)

Dahlia M. Dianna, I want to thank you for your review. My team are all very proud to be apart of TRUE "Passing on the Savings". Our buyers buy from the same manufacturers as the department stores. The typical retail price for most of the products we carry would run you between $24.99-$39.99 in a department stores. I hope everything fit you the way it should. If you have any issues at all with your order please don't hesitate to call (855) TEN-MALL.
Steven - President (10DollarMall)

6/14/11  •  Votes (0)

Emmanuel L. This website F@$%king ROCKS!!! the womens clothes is trendy, and has great prices!

6/15/11  •  Votes (0)