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Since I heard really good words about Tradedata.pro I expected them to be professional, but I was mistaken. Despite numerous attempts to contact them repeatedly, I've received no response although I renewed my contract and made a payment. Now this situation seriously makes me frustrated as an old customer.
I've used this service before, but after renewing my contract and purchasing it again, they didn't reply or assist me at first. They wouldn't refund me until the very end. It feels like they wasted my time, and I don't think they provided professional service. This team isn't trustworthy anymore, and I feel like they deceived me.
I've been trying to get help from customer service because my interface isn't working right, but they haven't helped me yet