• STDRapidTestKits

STDRapidTestKits

Overview

STDRapidTestKits has a rating of 3.34 stars from 13 reviews, indicating that most customers are generally satisfied with their purchases. STDRapidTestKits ranks 21st among Medical Supply Store sites.

  • Service
    3
  • Value
    3
  • Shipping
    3
  • Returns
    2
  • Quality
    3

This company does not typically respond to reviews

Positive reviews (last 12 months): 66.7%
Positive
2
Neutral
0
Negative
1
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How would you rate STDRapidTestKits?
Top Positive Review

“My order arrived with tracking in just 2 days.”

Whitney B.
7/10/23

My experience with STDRAPIDTESTKITS.COM was generally positive. After purchasing my STD test kit, I received confirmation that it was dispatched from California on the same day. Impressively, it arrived in Jefferson City, Tennessee just two days later. Shortly after the purchase, they sent me an email confirmation with a tracking number, which allowed me to monitor the package's journey. Upon arrival, the kit was as described on their website, complete with straightforward instructions.

Top Critical Review

“It's been a month and still no package”

Carter S.
6/4/20

I was planning on writing a review about rapid testing STI home kits that you didn't have to mail to a lab, but the package never showed up. Tracking information once it left China was non existent. I have requested a refund. Hopefully i can get my money back.

Reviews (13)

Rating

Timeframe

Other

Thumbnail of user carters51
1 review
1 helpful vote
June 4th, 2020

I was planning on writing a review about rapid testing STI home kits that you didn't have to mail to a lab, but the package never showed up. Tracking information once it left China was non existent. I have requested a refund. Hopefully i can get my money back.

Thumbnail of user davidf884
Frank D. – STDRapidTestKits Rep

Hi Carter, thank you for the feedback. As communicated before in our support ticket, we would fully refund your order if it was on the way for longer than 31 days. Unfortunately, the COVID-19 crisis has affected our shipment to you as well.

I would like to thank you for your patience and understanding. As agreed, your order was refunded. I hope you will receive your order soon.

Regards,
Frank

Thumbnail of user roba339
1 review
1 helpful vote
June 27th, 2023
Verified purchase

I made my purchase, was provided with a tracking URL, and obtained my test kit through USPS within a span of two days. Everything went smoothly.

Thumbnail of user andreww570
1 review
1 helpful vote
November 25th, 2019

Work great for me. All the best wishes stay safe. Please comment on this item and tell them the truth what you believe and think about this kit. For it, s cash $4900 for 50 kit, s..

Thumbnail of user mariab2414
1 review
3 helpful votes
July 2nd, 2023
Verified purchase

I'm really mad at this company. They said they will send my STD test in 5 days. But no, I wait 7 days for my test kit because they were lazy on weekend. This is not good. I received the test kit but I don't even need this test now because I already buy it from somewhere else!

Products used:
Did not use it. Got a refund.

Service
Value
Shipping
Returns
Quality
Thumbnail of user nathanv12
1 review
4 helpful votes
February 26th, 2017

I have ordered the HIV 1 and 2 test and I am very satisfied with the service of this store. They shipped out my order in 2 days and I received the product in about a week. Luckily the result was negative :D: D Anyway just wanted to say I am very satisfied.

Service
Value
Shipping
Quality
Thumbnail of user davidf884
Frank D. – STDRapidTestKits Rep

Thank you for the positive review Nathan.

Thumbnail of user vina3
1 review
1 helpful vote
May 3rd, 2020

I have been writing and trying to contact customer service for my order placed on 24/4/2020 but to no avail. I was only given a tracking no. Australia Post EP*******NZ - and a website that has no Status updates. Please advice when will my order be received. Hopefully to hear from the customer service soon.

Thumbnail of user davidf884
Frank D. – STDRapidTestKits Rep

Morning! I think you placed an order with a different website. I do not see an order that was shipped with Australia Post of 24/04 nor did we receive a support request from you. Also your name "Vin" is not in our system. Stay safe! Regards, David

Thumbnail of user davidf884
Frank D. – STDRapidTestKits Rep

Morning Vin, the screenshot you uploaded is not from our store. I have pm-ed you.

Thumbnail of user yasfam
1 review
4 helpful votes
April 18th, 2014

I found out about stdrapidtestkits.com after a friend of mine discovered she had chlamydia. We'd dated some of the same guys and I was worried that I might have caught something without realizing it. According to her doctor, chlamydia was one of the most common STD's around and it usually didn't show symptoms. I just didn't want to take that chance with my health and especially didn't want to spread it to anyone else that I might be sexually intimate with.

Stdrapidtestkits.com was a great alternative for my budget and had quick test results. Although I haven't contracted any sexually transmitted diseases, just the fact that I can check and know for sure is a great relief. The shipping is cheap too, and I usually receive my test a week or two after ordering. I also order tests for people that I'm dating or thinking about becoming intimate with, just to be sure that both of us are healthy before engaging in sexual activities. Some of my prospective partners have been positive and didn't even know that anything was wrong! I'm glad that the precaution of testing first before anything serious happened to me or to them.

STD's have become a common occurrence, especially for college students like my friends and I. I can't always schedule or afford a doctor's appointment to check on my sexual health and the fact that a doctor-approved site like stdrapidtestkits.com is available is just so helpful for making sure that I'm keeping myself protected. I never want to go through what my friend did.

Thumbnail of user davidf884
Frank D. – STDRapidTestKits Rep

Thank you for the positive feedback Yasfa.

Thumbnail of user adriaanl4
1 review
2 helpful votes
May 17th, 2014

I am immensely pleased with stdrapidtestkits.com, since after I purchased STD test kit from them. The website is very easy to use. We received our order very quickly. I would recommend dealing with stdrapidtestkits.com to everyone.

Thumbnail of user davidf884
Frank D. – STDRapidTestKits Rep

Thank you for the positive review Adriaan.

Thumbnail of user derekd30
Derek D.
1 review
3 helpful votes
September 21st, 2017

I ordered the kit two weeks ago and still waiting. The tracking number gives the same information from day one. Not that helpful. I thought with 13 bucks shipping fees, this will arrive within couple of weeks or earlier. i'm already disappointment and wouldn't order anything from this website. I ordered another rapid test kit last week and it's already here. I didn't even pay shipping fees.

Thumbnail of user davidf884
Frank D. – STDRapidTestKits Rep

Thank you for the feedback Derek. Your review is from a few years ago but I would still like to respond. The tracking of USPS is indeed rather limited. The delivery date can be seen once the order is in the US. We are currently looking into offering express shipments through an other carrier.

Thumbnail of user osvaldoi
1 review
1 helpful vote
June 19th, 2019

This company is a fraudulent company. They say they has shipped you're item and then they never ship it! Do not give them your money!

Thumbnail of user davidf884
Frank D. – STDRapidTestKits Rep

Hi Bill. Sorry for the bad experience. We ship all orders through EMS/UPS within 24 hours. It takes about 10 days to arrive in the US. If you go to the tracking link we sent, you probably saw 'Origin post is preparing shipment'. However, if you look under 'tracking history' you can see the actual status. This is from the USPS side and not from us. We have updated our website and communication so this is clarified during the checkout process. I am positive you have received your order. If not, please contact us, and we will resolve the situation.

Thumbnail of user walburtg
1 review
2 helpful votes
October 23rd, 2016

Ordered from them and it's billed from Korea. Your back account will be flagged as stolen if you have a good bank. Card will be frozen. I should of looked at the reviewsame more closely on this site. Just look at there names that gave it a five star review.

Thumbnail of user davidf884
Frank D. – STDRapidTestKits Rep

Thank you for the feedback Walburt. I know that your review is from rather long ago, however I do would like to respond. It is very common that transactions get blocked. It is purely a protection mechanism from the bank, this is in your best interest. As this is from a few years ago, the Korea billing is not applicable anymore. We are working with a secure reputable payment provider, with full 2-step authentication (Verified by Visa/Securecode) support. I can assure you that your details are safe when placing an order.

Thumbnail of user johnnya66
1 review
1 helpful vote
January 30th, 2020

If you've found this review, you've done better research than I did and you should read the previous reviews before placing an order. I placed my order 2 weeks ago and I haven't received anything but a Chinese shipping number that says my shipment was "processed through a facility". Contacting the company has gotten me "we shipped it. It will come next week" foolishness. That, however, is not true.

What's the point of ordering a rapid STD test if it takes 2 - 3 weeks... maybe a month to arrive? For all of that you might as well pay extra for a test that will be shipped with a confirmed delivery window of 2 - 3 days from the time you place your order. I have opened another service request ticket with the company to see what my options are at this point, but given the headache this has been already I'm sure I'm not going to have a proper resolution. I highly recommend you look elsewhere unless you have an eternity to wait.

-Feb. 9.2020 UPDATE-
Shortly after my review I was contacted by Frank, who was EXTREMELY helpful. He explained the situation and offered to resend my order via a different courier since my first order still had not arrived and I would be unable to receive the order if I had to wait much longer. As a result of my second experience I am changing my rating from a 1 to a 3. Frank definitely did all that was in his power to make the situation right. However, given that the second shipping service is much faster than the default shipping service I think there should be an option to (maybe) pay more for faster shipping.

Thumbnail of user davidf884
Frank D. – STDRapidTestKits Rep

Good morning Johnny! Thank you for placing your review. I am sorry to hear that the delivery process does not meet your expectations.

You ordered your test kits on Sunday the 19th of January. On the 20th the order was picked up by our courier. On the 22nd the order was processed and exported in the mail center. In our shipping section on our website (https://www.stdrapidtestkits.com/shipping/), we clearly state that delivery to the US takes between 5-10 business days.

Regardless of this, we want to get the products you ordered as soon as possible to you. I will be contacting you directly to resolve the situation.

Regards,
Frank

Thumbnail of user whitneyb283
1 review
1 helpful vote
July 10th, 2023

My experience with STDRAPIDTESTKITS.COM was generally positive. After purchasing my STD test kit, I received confirmation that it was dispatched from California on the same day. Impressively, it arrived in Jefferson City, Tennessee just two days later. Shortly after the purchase, they sent me an email confirmation with a tracking number, which allowed me to monitor the package's journey. Upon arrival, the kit was as described on their website, complete with straightforward instructions.

Tip for consumers:
No all went well

Products used:
STD Test kit

Service
Value
Shipping
Returns
Quality

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From the business

Safe, reliable and accurate for home use self-testing STD rapid test kits. Easy instructions and can be used in the privacy of your own home. Instant STD results in just 15 minutes. Test yourself on Chlamydia, HIV or other common sexually transmitted d...

Company Representative

Thumbnail of user davidf884
Frank D.
Typically does not respond to reviews

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3.3
13 reviews
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