- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
MyTrip has a rating of 2.1 stars from 1,597 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about MyTrip most frequently mention customer service, return flight, and credit card problems. MyTrip ranks 634th among Travel Agency sites.
Proactively asks for customer feedback
This company does not typically respond to reviews
No positive highlights yet
I have been using online booking for a long period of time yet, now finding you I could tell prices here more convenient and the app is arranged much better comparing others. I am booking tickets often, and was happier with my previous two bookings from you. Thanks a lot!
Absolutely dreadful experience with MyTrip. Booked my flights from Tel Aviv to NYC with them, only to find out last minute that they've canceled both my outbound and return tickets without any notification whatsoever. Dealing with their customer service for a refund has been a nightmare - they're unresponsive, unhelpful, and seem to have no interest in rectifying their mistake. Avoid at all costs!
I have been using online booking for a long period of time yet, now finding you I could tell prices here more convenient and the app is arranged much better comparing others. I am booking tickets often, and was happier with my previous two bookings from you.
Thanks a lot!
My booking agent touched all bases: Self-transfer, travel insurance and seats. I am confident that this long flight will prove relatively smooth, thanks to these arrangements.
Absolutely dreadful experience with MyTrip. Booked my flights from Tel Aviv to NYC with them, only to find out last minute that they've canceled both my outbound and return tickets without any notification whatsoever. Dealing with their customer service for a refund has been a nightmare - they're unresponsive, unhelpful, and seem to have no interest in rectifying their mistake. Avoid at all costs!
I was looking for a flight I had to take on short notice. Stumbled onto mytrip just by googling flights. The website was fantastic. User friendly and intuitive. Highly recommend.
Booking with My Trip was great! It gave me more information and options than the airline did. The checked baggage charges were less and TAP didn't offer the many options I added!
I would choose to use My Trip at every other opportunity.
Booked a trip with this travel agency and was outrageously overcharged for my checked bags. My checked bags almost cost me as much as my plane ticket! When asked if this was a mistake I was hung up on multiple times! When I finally got an answer after 3+ hrs they said it was their "handling fee" as a travel agency. Never will use this agency again! Shame on me for not checking the reviews first because I see everyone agrees with how they handle their business!
It was generally a good experience as the website is well laid-out, user-friendly and items are explained in detail.
The website is fast and all went efficiently.
I was just disappointed to find some details on the flight I wanted to book different from the source which had directed me to mytrip.com, especially the ticket price which was considerably more expensive.
Please do not fall for the cheap ticket rates. These guys are absolute pain in the A** when it comes to customer care service or even getting in touch with them. I have been waiting for a refund for over a month now and they have no intention of processing it any sooner as I understood from my conversation with two different customer care agents after relentless hours of struggle to contact them over the phone.
Book your ticket directly from the airline website and always avoid such middle agents.
Good fast reliable. Easy to check flights, convenient comparing the price and dates. All good
All went fine. You're a bit pushy on adding extras, but I guess with the bare-bones fare you didn't make much ££ out of me. I'd prefer to pay in GBP but am learning to use $$
I used mytrip to book a flight months in advance it turns out they had sent me the wrong information. I ended up missing my flight (as their was no booking under the information they gave me) and after talking with their customer service they told me they wouldn't do anything and to go buy a different flight. Honestly the worst 3rd party travel sight… DONT USE if I could give 0 stars I would
Tip for consumers:
Honestly, I just hope I can keep someone else from getting scammed
Products used:
None. They sent me the wrong information so I wasn’t able to get on my flight
VERY GOOD and concise. Got exactly what I wanted, I recommend to other travellers.
I bought five tickets to Greece with my family, we took a direct flight to Crete. After I paid and went to check if everything was ok, I found that they changed my itinerary, making me stop for 8 hours in Germany. So I contacted them and asked them to fix it or give me my money back. They said there was no proof it was their mistake and there was nothing they could do. I had to cancel my reservation and still paid a fee of £170.00. All this in minutes…
Products used:
Flights
I know travel airport easy enjoy thank you 🙏🏿
I know easy look find price ticket for airport chiang Mai Thailand go to Phuket Thailand and travel enjoy fun 👌👍 your customer service company very good job thank you much!
I got a terrific deal and questions I had were answered promptly. This is an exceptional site that saves money! Very happy.
Thank you team for doing great work for people
Kindly give some discount codes also please
These people are scammers.They took my 570usd by 09th 01.2024. Despite the challenges I passed through to get the money, they are not concerned. The customer care attendants are even liars. I wonder why their website exists. Aviation governance should remove them from service and I am looking forward to suing them. Please anyone with advice?
Always appreciate lineups of air tickets with reasonable prices, and UI of booking and reservation is easy and convenient for me. Just wish you could provide a shortcut to save my time from the flight schedule screen to the payment screen because I am not a person who needs additional services.
Will hike up price right as you reach last step of payment - but in fact price has not changed for others.
Tip for consumers:
They charge administrative fees that are nearly ticket prices - even when they are at fault.
I am positively surprised! I used to work with different flight apps, and most were too complicated. With mytrip everything was pretty fast, accurate, and easy-to-use.
Website is easy to navigate. Price is very competitive.
Your on-line booking experience was easy to follow, clear and stress-less for, at least, this tech-phobia user. Thanks!
Fuad app and worst customer service. They scam and make mistakes and after that they don't make any changes infact if you cancel your ticket which you have to even though they receive full money from airline but they will not refund you full money. Don't follow any DCGA rules. I had same issue earlier from different app but received full money as refund within 24hrs. So they open fraud and scam people and don't help at all
Best airfare, easy to follow instructions. Friendly website
Was excited to see a fair price for airline tickets, they were one hundred dollars cheaper than most other flights. But when you go to purchase the flights, it takes thirty minutes to book because they offer you so many add ons. And when you click no thanks a pop up will come up and ask, "are you sure?" Add ons I could understand include luggage but you were even being asked if you want to pay for a check in? Who does that!? In the end, I was fooled into selecting seats that cost an additional $100 despite being at the back on the plane. So slimy, sneaky and borderline unethical.
Gain trust and grow your business with customer reviews.
Mytrip.com is an online travel agency, where you can book flight tickets, find hotel and rent a car all over the world. Moreover you can find useful information about flights, airlines and most popular destinations in Europe!
