The company has garnered mixed feedback from customers, highlighting both strengths and weaknesses. On the positive side, some users appreciate the functionality of the software, noting that it is relatively better than competitors in terms of SEO-friendliness. However, significant concerns overshadow these strengths, particularly regarding customer support, which is frequently described as slow and unhelpful. Customers express frustration over unresolved technical issues and licensing problems, as well as persistent spam communications. Overall, the company struggles with its reputation due to inadequate support and customer service responsiveness, leading many to recommend seeking alternatives.
This summary is generated by AI, based on text from customer reviews
Hello Guys,
Interspire 1947 technology is money making machine. Shows heaven in $49 and gone. Recently purchased interspire for $49 and started dreaming. After installation nothing works. Contacted support team. I
It takes minimum 4-5 days to receive an email update frome these guys. Less solution but more questions and on and on and on.
Very lazy, no technical help. Simply blame it on hosting company and hands off. Very bad experience. It better to have a PowerMTA with some local hosts and start the work.
Thank you guys.
Interspire shopping cart is decent and SEO friendly. Anyone know of anything better? - Most shopping cart software is pretty crummy and not SEO friendly (don't auto generate tags, titles, and descriptions for pages, etc). Interspire is not perfect, but it's certainly better than most and I've been reasonably happy with it. However, if anyone knows of anything better, I'd love to hear about it.
The software is outdated and overpriced, but it does what it sets out to do. The biggest problem is that the company refuses to honour their "lifetime perpetual licence".
They direct you to their website to generate a licence key, but since they changed their website you can no longer do so.
You would hope that having paid five hundred dollars for a piece of simple code, they would be able to sort out a licence key anyway, but sadly your hope would be for naught. Their rude support team refuse to help.
Overall, best avoided. There's better, cheaper and more performant autoresponder software out there that comes with competent support and a team that stand by their licence. Interspire is none of those things.
Hello Milo H.
Thank you for your feedback regarding your experience with our company and software. We apologize for any confusion or frustration you may have experienced with our licensing.
We want to clarify that our perpetual license is indeed honored for the version of the software and domain provided at the time of purchase.
Our support team is available to assist customers with any licensing or technical issues they may encounter. We are sorry to hear that you had a negative experience with our support team and that they were unable to resolve your issue to your satisfaction.
We want you to have success in your email marketing endeavors and we are happy you were able to find an alternative that better fitted your needs.
Interspire.com is spamming us daily with multiple promotion emails of their indian clients like netmeds.com flintobox.com and shopcj.com. Their emails do not have unsubscribe button and when we mail them to unsubscibe then they respond with more spamming emails. Stay away from them. They are bring bad names even for their clients.
Hello rony s.
Thank you for bringing this matter to our attention.
We sell email marketing software and do not provide email services or send emails ourselves. Our software is installed on our clients' servers, giving them full control over how it is used. We have no control over the information they send or the contacts they send to.
Please report any spam to the relevant authorities in your country.
Hello aa b.
We regret to hear about your unsatisfying experience with our product and customer service. However, we noticed that your review is over 5 years old and we would like to assure you that we have made many improvements and changes both in regards to our product and technical support.
We hope you were eventually able to find a fitting solution as PowerMTA and Interspire are often used together.