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IDShield

Overview

IDShield has a rating of 4.8 stars from 13 reviews, indicating that most customers are generally satisfied with their purchases. IDShield ranks 11th among Internet Safety sites.

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How would you rate IDShield?
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Oregon
1 review
0 helpful votes
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Fraud using my name and SSN
May 9, 2025

Called to inquire what all I needed to do other than reporting fraudulent 2024 IRS tax filing using my name and possible use of my SSN. The Gentleman who took my call was very respectful and gave me a list of contacts to make.

Date of experience: April 14, 2025
Samantha S. IDShield Rep
2 months ago

Francine, thank you so much for sharing your experience. We're glad our team could provide clear and respectful guidance to help you navigate this challenging situation. Please don’t hesitate to reach out anytime—you can count on us to support you every step of the way. Thanks for choosing us.

Arizona
1 review
0 helpful votes
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Proof of a reputable company!
April 11, 2025

I almost got pulled into a scam on the internet. I got a call from Walmart asking if I had ordered something that cost $971.64. I said no and was transferred to the OIG, and they began asking me questions likes my address and the last 4 of my SSAN. That is where I became suspicious. The next few questions they asked the Gov already had at that time I said I would turn this over to my lawyer and hung up. I called IDshield and spoke to a gentleman who said It was a scam and everything they asked me would not hurt me, finatually. He assured me they would look into it. I felt much better after speaking to them.

Date of experience: April 10, 2025
Samantha S. IDShield Rep
3 months ago

Joe, thanks for the glowing review. We are thrilled our team advised you on the questionable call and gave you the peace of mind you needed. Thanks for being a valued member of IDShield, and for sharing your experience with us.

Oregon
1 review
0 helpful votes
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Easing my mind
April 20, 2025

Called about some questions concerning a site they assured me it was safe. It was explained to be very well

Date of experience: April 20, 2025
Samantha S. IDShield Rep
3 months ago

Annette, thank you for the five-star review. We are happy our team is providing you with the assistance and peace of mind you need. Thanks for choosing IDShield.

California
1 review
0 helpful votes
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Thought you would do more for me
April 24, 2025

I called, talked to someone. I thought you would do more for me. Disappointed. I've been a customer for years and never contacted you.

Date of experience: April 24, 2025
Samantha S. IDShield Rep
3 months ago

Taliah, thank you for bringing this to our attention. We would like the opportunity to review this matter further. We were able to locate your membership and notify the appropriate department. A member of our team will be reaching out to you directly to provide you with additional support. Thanks for being a valued member.

New York
1 review
0 helpful votes
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Complete Satisfaction
May 28, 2025

As My title says I am always satisfied with the help, the explanation and the kindness of the agent!

Date of experience: May 28, 2025
Samantha S. IDShield Rep
2 months ago

James, thank you so much for your kind words! We're thrilled that our team’s support and kindness made such a positive impact on your experience. We look forward to continuing to provide support when you need us.

Canada
1 review
0 helpful votes
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Quite helpful and assuring.
May 28, 2025

Quite helpful and assuring. The contact person was very knowledgeable about the issue I was asking about.

Date of experience: May 28, 2025
Samantha S. IDShield Rep
2 months ago

Peter, thank you so much for sharing such positive feedback. We're glad our team could offer helpful and reassuring support to address your concerns. If you ever need assistance again, we’re here to help. Thanks for choosing us.

California
1 review
0 helpful votes
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Please Help Me!
May 24, 2025

My representative was very understanding and patient and was able to answer my questions and give helpful information.

Date of experience: May 24, 2025
Samantha S. IDShield Rep
2 months ago

Patti, thanks for the positive review. We are delighted that our team is providing you with excellent service. If you need further support, please don't hesitate to reach out. Thanks for choosing us.

Canada
1 review
0 helpful votes
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Always getting the help I need
April 11, 2025

I got direction of how to deal with a hacker on my laptop. I was advised to connect with Equifax and Transunion

Date of experience: March 31, 2025
Samantha S. IDShield Rep
3 months ago

Jeanne, thanks for the five-star review. When you need help with protecting your identity and online reputation, IDShield is here. Thanks for sharing your experience with us.

California
1 review
0 helpful votes
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Needed help with fraud
June 27, 2025

He was very helpful. He understood all my needs. He was also pleasant to talk to.

Date of experience: June 27, 2025
Samantha S. IDShield Rep
3 weeks ago

Covitis, we're grateful for your kind words and happy to know our team effectively supported you. Your security always remains our priority, and we're here whenever you need further assistance. Thanks for choosing us.

Florida
1 review
0 helpful votes
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Great
May 22, 2025

I've always felt that the people/agents, are very professional, caring and helpful!

Date of experience: May 22, 2025
Samantha S. IDShield Rep
2 months ago

Anthony, we truly appreciate your kind words and are glad our team could make you feel supported with such professionalism and care. Your trust means a lot to us, and we've enjoyed assisting you every step of the way. Please reach out if we can assist you in the future.