Caribbeangardenseed has a rating of 2.42 stars from 107 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Caribbeangardenseed most frequently mention customer service, tracking number, and credit card problems. Caribbeangardenseed ranks 76th among Plants sites.
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I Ordered some seeds and arrived in good conditions… My Company Casai Herbs is gratefull Carribean seeds
They sent me the wrong product and I didn't find that out until a blossom opened a month later. I emailed them twice, hoping to get the correct replacement, with no response from them. Finally tried calling but no one answers the phone. Very frustrating! Wish I had checked their reviews BEFORE I purchased my plant!
I ordered some live plants in November of 2022 and to date have not received them. Shipping label says backordered, but no updates. My ordered is marked as fulfilled. I have sent several messages with no response. I have even messaged the owner directly on instagram and still no response. Would give zero stars if possible. DO NOT BUY FROM THEM
Tip for consumers:
Do Not Buy!!!@!
Products used:
Never received my full order
My plants were thin and took a while to get going. Taste is perfect and abundant peppers but late bearing because plants were weak. Taste is on point, will reorder. Highly recommend if plants are strong and ready to grow.
I Ordered some seeds and arrived in good conditions… My Company Casai Herbs is gratefull Carribean seeds
I ordered 4 oz of soybean seeds. Received less than 1/2 oz. Sent email message but no response. No phone number listed. Avoid this seller!
They sent me the wrong product and I didn't find that out until a blossom opened a month later. I emailed them twice, hoping to get the correct replacement, with no response from them. Finally tried calling but no one answers the phone. Very frustrating! Wish I had checked their reviews BEFORE I purchased my plant!
Products used:
Plant
These are top quality seeds! I ordered a pack of pumpkin seeds. I soaked in water for about two hours and put them directly into the soil. Every single seed germinated and I have healthy pumpkin vines growing really well. Looking forward to trying some more seeds! Thank you!
I suppose your company does not care about customer retention. I ordered bulbs last spring and you backorder a bunch saying they world shipped this spring. Many emails later and I have not received anything. I have ordered probably $600 in plants and bulbs but none from you because of your service and not fulfilling your promises. Maybe that is why you have such a low rating on the web. Order number CGS*******
Tip for consumers:
Stay away from this company!
Products used:
They backorder half the items and then over a year later never ship
Ordered Sunday 3/13. Paid expedited shipping. Promised would ship in 2 buisness days. Invoice printed shows 3/17 so it didn't even ship until that day or most likely the next day. Just arrived today Friday 3/25 and 1/2 are moldy and/or squishy and unusable. For $33 shipped for 1 lb pf aji dulcet #1 "Fresh Pods" they say, it's a complete shame. Will not order again. Ever.
These guys are a bunch if crooks. They just take your money and then don't send the product. They create a phony shipping order that doesn't even come with a tracking number. They seriously should be looked into for fraud. I should've read the reviews before ordering because it has happened to countless other people. This company should be under criminal prosecution for fraud. Its ridiculous. Don't put money in these people's pocket. Go somewhere credible.
Tip for consumers:
I should've read the other reviews before ordering from this company, because if I had read them I would never have done business with this company.
Products used:
None, because the product never came. It wasn't shipped at all. They create a phony mailing label saying product was shipped, but there is no tracking number.
Never got order, countless times I emailed, left chats, called a number no one answered, lost my money
Tip for consumers:
Horrible company , scammed me out of my
Money
Products used:
Never received order. Took my money and can not reach them
I ordered two different types of bulbs in late July. The site said that they were "now shipping." They took my money and I never heard anything more. I made an effort to contact them for information and ---- nothing. Now that I see their ratings here, I realize that Caribbean Garden Seed is either a very poorly run business or a big scam. Don't waste your money.
Tip for consumers:
Buy your seeds and bulbs elsewhere.
Products used:
nothing was shipped. Nothing was received.
Ordered 4 seed pks for total of $10, had to pay $11 shipping. 3 wks later USPS says a label was generated but they have not received pkg. They don't answer phone. They don't respond to "chat". Going to dispute my order. They actually had the nerve to ask for a tip with the order and all the bad service reviews they get. Corrupt!
Tip for consumers:
No service is available. Mailing label was created on May 29 but USPS still has not received pkg.. Tried to call and to chat, but no response. Still waiting.Order was placed May 24.
Products used:
pepper seeds
Purchased $49.00 worth of seeds and starter plants last 7/26/21. Received the seeds, they were mostly bad and got maybe 10% germination rate! I was told the plants were on back order. It is now Nov 2021 still no plants. After 4 emails, still no response. Found a tel no. But ring and ring and ring no answer. I've been scammed $20.00! Do not buy from this company.
Please file a report with a law enforcement agency or government organization if you live in The U.S.A.
Do not buy seed if you live out U.S. A even if you use PayPal.
Poison Owner
Tip for consumers:
Do not buy!
My order for 1 package of Trinidad pimento peppers was only 3.95 but the shipping charged 17.20. Seemed ridiculous for a small package of seeds, but to be sent to Spain so I paid it. That was April 30. May 5 I got a shipping order and tracking number but when I tried to track on ups the message was 'status not available. Number may be wrong or status update unavailable. Please check your number'. Now June 29 and still no seeds. Lost the summer growing season for peppers. Have sent emails asking about my order but haven't heard back. Do not order from this company. I think they are scammers.
I ordered 110 allium bulbs and they are all dead, not to mention teeny tiny. They should not have even shipped them to me. I tried calling twice, but nobody answers. I tried to create a ticket on their website, but it lags out and freezes. I have a couple emails in to them. At this point I am optimistic and hope they respond. I will update my review if they do - hopefully with good news. I also ordered 100 tulip bulbs and was given a note that they will ship them this fall, which is reasonable. The two seed packets I got look good. Shipping was reasonably quick.
One plant was broken, one was filled with dead brown leaves. Two plants are still thriving, two died.
Ordered my seeds on Apr 24 and paid 7.64 shipping. I think seeds will be shipped by priority service. Label created on May 13. Received parcel on May 20 with First class service that cost only $3.80. Ordered two types of vegetable seeds but received only one. Other one they said out of order and i find out today almost after month as i order. Nobody even send email before so i can order on somewhere else. Now i am too late, will never have my favorite vegetable for season. Don't waste ur money and time. Order somewhere else.
Earlier this year I bought some Speckled Cranberry pole beans from you. Not a single one sprouted, whether in-ground or on my heated seed sprouting setup. I am a very successful gardener for many years. I believe that somehow your seeds were irradiated during shipment and were killed.
I have not had time until recently to inform you of this unfortunate situation. Hopefully you can make it right. I'd love to grow speckled cranberry next year but you may want to check your seed stock. Thanks in advance.
They will take your money and tell you they're shipping soon, but they will never ship. Or respond to emails. DO NOT ORDER FROM THEM
Tip for consumers:
Just don't
I ordered one time before this one and they seem very sluggish in delivering, I had to write an email because my ordered was frozen in time in between their company and a carrier for weeks waiting for a label according to them but I got my seeds after a while and I decided to give them another chance, this time I ordered two different seeds but the order arrived incomplete, even the check list in the package said it was there but no, it wasn't, I immediately sent them an email but not a word, so I went to their site and went into their chat and nothing again, I even left the chat open for a couple of hours but nothing, I went back to emailing them but still not a word. These people get their money and then forget about their clients, apparently they don't care for their business, I'm starting to believe they are another corrupt company.
I had ordered elephant yam and paid for priority shipping ($18.91 full price), what I got was a rotten piece. Seller does not even reply when you write back. Total waste of money!
I ordered Gliyz flower seeds. Not one germinated. They will not guaranty their seeds. I plant over a thousand seeds. I'm experienced Gardner. They said they test their seeds before sending them out. I have never experienced such disrespectful customer service agent. I have called now several times and not they blocked my calls. They are nothing but crooks!
Item arrived, securely packed. Shipping took a little longer than I had hoped. Planted right away and, so far so good. Seems to be thriving. Thank you!
This company can't keep up with demand. Customer service is horrible. I ordered seeds over a month ago. 2 days after ordering, I received tracking info. 20 days later, the company still hasn't pulled my order. They don't respond to emails. After many attempts they answered the phone and said they were very busy because they were receiving 2000 ordered a day, but promised to send my seeds"next week"... yet didn't even ask for my order number. I guess that's their standard response. That was two weeks ago and I still don't have my seeds, nor has there been any movement on my shipment. The seeds could have already germinated by now if they would have shipped them. I will never buy from them again since they don't know the meaning of customer satisfaction. If they can't fulfill orders in a timely manner, they shouldn't accept the orders, or at least have the decency to tell people to expect their shipment in about 2-3 months. Well, I'm hoping I have my order by then, but I'm not holding me breath. There are many seeds companies online, pick another one.
Tip for consumers:
Dont buy from Caribbean Garden Seeds unless you aren't in a hurry to plant this year.
Products used:
Seeds