1000Bulbs

I purchased a case of T8 bulbs from 1000Bulbs.com. FedEx delivered the case today. The box was not marked fragile, glass or anything to indicate there were bulbs inside. The FedEx driver tossed the box 2+ feet onto my concrete porch and walked away (I have the Ring Doorbell video to attest to this). The only way to ensure the bulbs are working now is to individually take each bulb out, install in in a fixture and see. This will take hours. 1000Bulbs is not willing to handle it in any other way.

I bought their recommended 8' LED florescent replacement lamps for a commercial coffee roaster customer. These are for the ceiling fixtures in their warehouse.

Using the lamp manufacturer's life rating, in this application (on 10 hours a day) they should have lasted 20 years. The first one failed after 3 months, now 2 more... so one by one they are failing and rather then sending out a better quality replacement at their cost, they are issuing pro-rated credits (sigh).

To me this means they do not test the lamps or source high quality products, so beware that failure might be a common experience. Also, prorating the credits is sleezy and means they do not stand behind the items they recommend.

Will I buy from them again? Nope!

Buyer be AWARE! Their site is misleading! Their prices "per each item" not "per package", nor "per case". I just spent 56 USD (shipping was another 17 USD) hoping to buy 24 bulbs (on bulb' page it said 6 per case) and in the end I received 4 (just four) bulbs! 14 dollars per fluorescent
Bulb for regular home socket is a bit steep! A ripped off? Crooks? All together? BE AWARE!

I don't order online very often, Like overall less than 10 times. So I didn't realize how expensive shipping should be, it doubled my price. Then I still need to contact the company, due to one broken bulb and two others that the white frost paint is lacking. But I couldn't find my bulb anywhere else so I was just glad to get them. Also I only needed four, and they only came in a package of 15. Needless to say this was not my best online order.

2 orders of 30 lamps and 9 lamps arrived broken. They use fedex which explains so much but also do nothing to mitigate breakage which really is sad.

Charged me 3 times the cost of the bulbs in shipping. What a rip off and criminal operation! Nobody should buy from them. Go to Amazon.

I ordered 1 small bulb for $4.30. The shipping was $16.35. I couldn't cancel the order and called as soon I I could the next morning. I was told it had been shipped 2 hrs earlier (8 am). I asked if I could return it and was told no but they could give a partial refund. I was told they'd credit me $12.01, A few days later I saw they had only credited me $6.82. I won't be ordering from them again!

I purchased 5 small light bulbs for $13.75. Shipping cost $20.00 (FedEx ground, cheapest option). Lights ordered are wrong size. After getting approval to return items shipping cost is on customer. I will never, EVER buy from 1000Bulbs again. I'll purchase a new fixture instead.
This is why people shop Amazon!

Ordered replacement bulbs for our sports field. Bulbs did not fit. Company will not accept any returns after 30 days, even with any kind of re-stocking fees.

Ordered 2 fluorescent bulbs. Quick (though expensive) ship, and I admit to wondering how one ships fluorescent bulbs and gets them intact to the destination. Upon arrival I marveled at the size of the box, the degree that they over-packed. I thought "no way could FedEx damage these bulbs." Wrong - they were all broken. I called 1000Bulbs, got a helpful person immediately. She apologized (not that this was their fault, they had packed well), asked for some photos (not hard to do), and quickly sent me replacements. These arrived in a box that looked like a football team had run over it (thank you FedEx), but were thankfully intact because of the degree of over-packing.

Simply, I thought 1000Bulbs did a wonderful job fixing a shipping problem that wasn't their fault. Thank you.

I placed an order that according to the website was fully in stock. After purchase i was emailed and called about an item being no longer available and they were hoping i would replace it with another item. I told Lindsey Whiteside ( a commercial account manager) that I did not prefer another item and would just need the current items sent out asap. After a week goes by without a shipment confirmation I call to check on the order and find out that Lindsey Whiteside never pushed the order foward to shipping (according to Thomas). I asked Thomas if he would please find out if the order could be shipped overnight since they made the error. He said he would check and call me back about the order.

They didn't even have the backbone/courtesy or professionalism to call me back. Insteas I got an email from Lindsey Whiteside that Thomas told her i wanted to order cancelled and they would not pay for any of their mistakes.

I have ordered from this company the last few years and while the products are fine, the empolyees are not. Lindsey Whiteside has cost this buisness not just the 1000$ from this order but every future order i will place for lighting.

1000Bulbs carries a large variety of bulbs, including some fairly obscure ones that are hard to find. More importantly, they provide a lot more info about their products than other sites, including energy and code ratings (California Title 20, etc.) as well as approved uses (damp locations, fully-enclosed fixtures, etc.). Their prices are extremely good, though the shipping charges can be a bit higher the other vendors.

I don't leave many reviews but this company deserves one. 1000Bulbs and Jeff Hale in particular give 5-star service. The prices were the most competitive I could find (and I looked a lot!) and Jeff was diligent, prompt, and courteous. I will gladly return and support a business with this level of service! As a bonus, the LED bulbs I bought to replace fluorescent bulbs in our warehouse were bright enough that 2 bulbs replaced 4 older bulbs and were brighter! Great experience all around, nice work guys.

The processing time to receive your order is horrible, received my light bulb package in broken damage boxes, on top of missing 4 boxes of light bulbs. Sales person did not provide no type of incentive for the lateness of failed delivery appointments, nor missing package delivery. I request a price match a few days after receiving my order and the sales representative failed to do so, after spending over $5,000 in lightbulbs. Customer service is horrible, I would not recommend ordering from this company.

I ordered $100 worth of 60 watt incandescent A19 light bulbs to have on hand, since they are about to be discontinued and I have a health problem that is exacerbated by the flickering of other types of lights, When they arrived, I put them on a shelf for future use but discovered when I needed one a few days ago that they aren't the standard 60-watt bulbs but are much, much dimmer--too dim to use in my lamps. Apparently, it's because they are 277 volts, which means something to electricians but meant nothing to me looking at the website--silly me thought that all 60-watt bulbs were the same brightness. I called customer service about returning them, but she said she couldn't help me because I was over the 30-day period for returns, even though the bulbs have never been unpacked and are still in the original shipping box surrounded by foam peanuts. It's not like light bulbs are perishable or clothing I might have worn. Instead, the company has my $100, and I am stuck with light bulbs I'll never use. Customer service told me the return policy was on the website (so I am out of luck).

Purchased 10 power cords and only 8 worked. Contacted customer service several times and got no response. Their mistake, I am starting a new business and will find alternate supplier.

Found the bulbs I was looking for, cold not find them in the stores. Great prices, quick delivery. Had a issue with a product being out of stock. I received a call and e-mail within a couple hours alerting me to the problem. Petey was great letting me know what my options were, he was friendly and helpful. Great company. I have told friends and family about 1000 Bulbs. Will use them again in the future.

$315 shipping for 2 8' fixtures that are priced at $71? Are you flying them private? Wasted my time trying to buy.

I Ordered lights from my paint booth 7 on them came broken and they were discontinued stuck with these lights

Unlike *many* other online companies which sell light bulbs, this company screws its customers on returns by 1) making them pay return shipping, and 2) then only refunding them the cost of the bulb order and not the shipping!? I'm sorry, but when you aren't paying for brick & mortar locations, and you're relying on online orders only, you need to have a return policy that makes someone whole if/when they need to return an item. Does Amazon charge you for shipping? No. Does Amazon make you pay to return ship the item(s)? No. Does Amazon only refund you the cost of the item and not its original shipping costs? Yes, you might be able to save some money by buying from these folks, but lord help you if you need to return something!

Ordered four (4) MR16 bulbs, the supplier charges an exorbitant price to ship, twice what the actual product cost. The individuals manning the customer service chat line send you into oblivion and then issue a "return merchandise authorization" which contains absolutely nothing in regard to warranty or standing behind their product.

I found my "hard to find bulbs" here at a great price. Custom lighting fixture manufacturer did not even stock THEIR bulbs anymore but was ready to sell me an updated fixture for $1500. 00 which was 50% off retail price. Found the needed bulbs at 1000bulbs at under $6.00 each so I bought a case of 6 that should last me decades. Thank you!

Tyler was a jerk,kept talking over me refused to warranty bulbs that went bad because i wasn't told about ballasts by passing wasted over $300.00,lost a long term loyal customer for life,with out your customers you wouldn't have a job son!