ReviverSoft Questions & Answers

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Here’s what consumers have asked with answers from ReviverSoft staff and previous consumers.

6 questions answered
33% answered in 1 day
Question:

Answer:

Yes, this is a known rogue, apparently, well spotted and reported. In any case, it may be worth mentioning again, here, that nobody needs a registry cleaner anyway. Over time, and a very short time, too, quite often the Windows registry will fill up with clutter. This is true. Unless you are using software to record and monitor installs and uninstalls, you'll quickly collect, at the very least, references to software that no longer exists on your machine. This isn't necessarily Windows' fault, it's laziness on the part of the software writers who should remove these references when their uninstaller program runs and make sure that excessive registry references aren't created in the first place. If you've been running the same version of Windows for a long time, you will most likely have acquired thousands of records that aren't needed any more. There may indeed be a slight performance hit as a result, but we're not talking about things grinding to a halt, here. The major, and justified, complaint about registry cleaners is that they all seem to adopt different definitions of 'error'. Hence one application will leave behind records that another would have removed, and it's even possible that a poor application will do more harm than good by incorrectly removing references that should have been left alone. Run Cleaner A and it will report no errors after completion; then run Cleaner B and it will find another few hundred errors that have apparently appeared out of nowhere. If you want to mess around with the registry because you're experiencing a noticeable slowdown of your system and you are sure you don't have a virus, trojan, or spyware, and you haven't installed some application that is invisibly hogging the memory or processor time or accessing a drive unnecessarily, then please do a little research. There are some long-established applications out there. New ones are not necessarily any better because they're new; the registry is well-understood and has been for many years. It is also worth getting the free application CCleaner (formerly Cr*p Cleaner) and seeing what else may be clogging up your system. Oh and if you do plan on altering your system registry for any reason, please do make sure you back it up, first. A good 'cleaner' should do this for you, or there are other applications and information about this out there. There are so many 'tools' out there now, but really only one or two good applications are needed, if anything is needed at all. It seems a week doesn't go past without someone in one country or another releasing yet another suite of registry and PC cleaning or repair tools, because there is a public perception that Windows is so buggy that help surely must be needed. The bottom line, though, is if it ain't broke, leave it alone.

By Chris O.
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Question:

How to get my money back? they claim a money back guarantee, but don, t say how to claim the money

Answer:

I never received a single response from my complaints about their product so can't imagine they would respond to a request for a refund. Online BBB might have a phone number.

By AJ D.
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Question:

Is this software safe from virus is and malware and stuf like that that harms your pc?

Answer:

I do not believe it is

By John G.
Question:

Had trouble installing and can not uninstall ! what gives ?

Answer:

That is standard for this product i think... very poor excuse for a cleanup utility

By John G.
Question:

Why so many bad reports & lack of responses?

Answer:

Sadly, I wish I knew! One would think that with bad publicity they would attempt to make changes, but alas, nothing. I did receive an email recently advertising one of their products and even sent an email through that route about the issue. That was a few weeks ago and still nothing! Hopefully someone has had better luck than I've had!

By L A.
Question:

I already have a reviver registry that scans the pc. what difference will it make if i purchase the reviversoft driver?

Answer:

It'll take your money for no additional value at all. Don't buy it's a scam.

By ergaesrg s.

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