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Petco Questions & Answers

338 reviews
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Here’s what consumers have asked with answers from Petco staff and previous consumers.

3 questions answered
67% answered in 1 day
Question:

Answer:

Chewy.com is cheaper, faster and much better service.

By Joan R.
Question:

How fast do they deliver?!

Answer:

It took them 8 days to ship my order & it arrived damaged. I called them for a replacement & that to was damaged. Called again & they asked if I wanted a refund & I told them no, I want what I ordered.

By Jeanna S.
See more answers (3)
Question:

How easy is it to get a hold of customer service at petco?

Answer:

IMPOSSIBLE! Stinks. Cannot get beyond call center.

By Joan R.
Question:

Can you start selling nylabone, iams, royal canin, pet botanics products for dogs

Question:

Ca; you start selling more nylabone, zukes, royal canin, iams & pet botanics products for dogs

Question:

I would like to return product that took over a month to receive. please give me the return process and return address. thanks

Question:

Would you like 11 dollars or 0 dollars? because my dad was going to buy something but you would rather have 0 dollars than 11 dollars

Can’t see your question? Ask to get answers from the Petco staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?

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