Moon Magic Questions & Answers

Ask a question

Here’s what consumers have asked with answers from Moon Magic staff and previous consumers.

7 questions answered
43% answered in 1 day
Question:

Is moon magic a scam or a legit company?

Answer:

ITS 100% scam

By suzanne v.
See more answers (25)
Question:

What made you choose moon magic over similar businesses?

Answer:

On their website they had really good reviews! I should have done a little more research!

By Valerie R.
See more answers (8)
Question:

Has anyone else experience extreme low quality with their item? our $699 ring was bent with the weight of clothes and now warranty does not cover!

Answer:

Yes, the main stone in my ring fell out after four months and the company is refusing to refund me. It's only four months old. They say it's only got a one month warranty! A month?! They only have a month warranty because they expect them to break and don't want to give you your money back. Disgusting.

By Stephanie L.
See more answers (2)
Question:

Can you share a success story using moon magic?

Answer:

Nope, don't have one. I have a few horror stories though.

By Amber J.
See more answers (6)
Question:

How do the quality and durability hold up for their more expensive rings? i'm looking at the tear of joy for my girlfriend.

Answer:

My necklace broke with in a week. It's all smoke show and fake reviews on their website

By Bianca O.
See more answers (2)
Question:

I have tried two cards and both declined. does money go out of usa? is that why its denying me

Answer:

I can pay from Germany (Europe) without problems.

By Nicola A.
Question:

How long will the plating last on a necklace? i want to buy my friend the gold plated aries necklace but i'd look for something else if it wares quick

Answer:

Hello Abby, Our jewelry is made from a range of precious metals, including the following: 925 Sterling Silver, Solid Yellow, and Rose Gold and 14k Vermeil which is 925 Sterling Silver plated in 14k Rose and Yellow Gold (this coating is 50% thicker than traditional gold-plated pieces, keeping it beautiful for years to come). All the best, Moon Magic

By Sonja B.

Can’t see your question? Ask to get answers from the Moon Magic staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
Have a question about
Moon Magic?
Post Review