Has anyone had an issue with them trying to dodge a refund? Stating I returned a damaged item but I literally turned it around and sent back ASAP.

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Has anyone had an issue with them trying to dodge a refund? Stating I returned a damaged item but I literally turned it around and sent back ASAP.

asked by Stacy W. on 8/12/23

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Riley K. [Ivy City Co Rep] · Answer 1 · 2023-10-04T09:59Z

Riley K. [Ivy City Co Rep]

on 10/4/23

We're so sorry to hear this! I'd love to make sure that you're taken care of. Please reach out to hello@ivycityco.com and let them know that Riley sent you!

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