Ivy City Co Questions & Answers

Here’s what consumers have asked with answers from Ivy City Co staff and previous consumers.

1 questions answered

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Question:

Has anyone had an issue with them trying to dodge a refund? stating i returned a damaged item but i literally turned it around and sent back asap. Has anyone had an issue with them trying to dodge a refund? stating i returned a damaged item but i literally turned it around and sent back asap.

Answer:

We're so sorry to hear this! I'd love to make sure that you're taken care of. Please reach out to hello@ivycityco.com and let them know that Riley sent you!

By Riley K., on 10/4/23

Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

Ivy City Co Questions & Answers

Has anyone had an issue with them trying to dodge a refund? stating i returned a damaged item but i literally turned it around and sent back asap. Has anyone had an issue with them trying to dodge a refund? stating i returned a damaged item but i literally turned it around and sent back asap.

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