iD True Questions & Answers

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Why do I keep getting the run around and cant
Get the report that I paid for?

asked by Harold L. on 5/29/16

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I only signed up for this at $9.99 and cancelled and now I find out you have been charging me $38.95 per month .I want my acct credited back for these
I paid the $9 plus fee and got nothing other than a request for close to $30 more dollars to run a background check. I will be calling my credit card
I ran a few people I know have criminal records, nothing showed. Why?
Opting out just removes your or others profile. I need to know how to make it so they can't keep taking money out of my account.
Sound like these people are out to you scam you out any money they can
My first report just keeps "loading". Am I doing something wrong?
How do I cancel my account with id true?
i am running a report now and it is taking forever. what is the time alloted for this undertaking? thank you.
How do I cancel so as to ensure that I will no longer be billed by your company?
I tried to get some information about a potential renter and the system hung and never returned the report. How do I get this information, beings I paid the fee and it has been taken from my checking account already?

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