Epos Now Questions & Answers

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Here’s what consumers have asked with answers from Epos Now staff and previous consumers.

5 questions answered
0% answered in 1 day
Question:

Why am i reding so many bad reviews?

Answer:

I am sorry to hear that your experience has not been positive. We always welcome constructive feedback that can help us improve so if there is anything we can do please email customer-engagement@eposnow.com.

By Naiomi L.
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Question:

I have had a terrible experience please avoid this company. i am not getting a response now from them has anyone else had difficulty stopping payment with these gangsters?

Answer:

I genuinely believe the software is in its infancy and in development. I have a client and am currently trying to get a full refund on the basis of a miss sell. It appear to be missing basic functionality and I cant complete a stock in a realistic time frame due to the way its programmed. What were your issues with epos now more specifically?

By J R.
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Question:

I am particularly interested in how monthly invoicing is done as i have about 80 customers on account that i bill outside of daily sales.

Answer:

Hi Janel, Monthly invoicing can be done via our customer management pages within the front till or back office. If you need any assistance with customer management please call our experts on 0800 2 945 945. Thank you!

By Naiomi L.
Question:

Hello, how do i connect the two printers and how to have them print using the tablets.

Answer:

Hello Billy, You can connect the tablets to the printers over your local network connection. By running the printers in this way you are able to send orders and print bills remotely. If you need any help setting this up please give our lovely support team a call on 0800 2 945 945. Many Thanks, Naiomi

By Naiomi L.
Question:

Any tips on splitting product updates to less than 2,000 but always coming up with faults any suggestions please?

Answer:

Hi Tracey, thank you for your question. For further assistance please call our support team on 0800 2 945 945 who will be able to help, or send us a private message with your contact details via Facebook so I can gather further details, and ensure a member of the team gets in touch. Please visit: https://www.facebook.com/eposnow/ Hope you had a lovely Christmas, and I look forward to hearing from you. Izzy - Epos Now

By EposNow S.,

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Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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