I have had repeated amounts of money taken from my bank account now totalling £27.75. I have absolutely no idea what these amounts are or why you are taking this money from me ranging from 0.01p to £2.95 and up to £6.95 and once you took 4 payments in a month. Please can you contact me so that you can stop taking this money from me, and refund what you have taken.

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I have had repeated amounts of money taken from my bank account now totalling £27.75. I have absolutely no idea what these amounts are or why you are taking this money from me ranging from 0.01p to £2.95 and up to £6.95 and once you took 4 payments in a month. Please can you contact me so that you can stop taking this money from me, and refund what you have taken.

asked by Sue A. on 10/3/16

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Support D. [DonnaPlay Rep] · Answer 1 · 2016-10-03T06:30Z

Support D. [DonnaPlay Rep]

on 10/3/16

Dear Sue A,

Thank you for bringing this matter to our attention. As you are receiving charges, this means an account was created on our website with your information. For us to explain the reason for the charges and rectify this issue, please call our toll-free number at 1-888-983-0264 for US and Canadian customers or 1-646-328-5024 for International customers (Available 24/7).

Regards,
Ashley Martin
Client Service Representative
https://www.donnaplay.com

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