Here’s what consumers have asked with answers from DonnaPlay staff and previous consumers.
Dear Henrietta L, Thank you for this query. Yes, this is a secure website. There is a 5-day free trial which has no charge attached. However, if the free trial is not cancelled on or before the fifth day, the account is automatically upgraded to a monthly subscription. Credit card details allow us to check the age of the individuals, as all available materials are only for those individuals who are over the age of 18. Card details also allow us to check for card validation. For further assistance, we invite you to contact our customer support center at our toll-free number 1-888-983-0264 for US and Canadian customers and 1-646-328-5024 for International customers (24 hours, 7 days a week). Regards, Ashley Martin Client Service Representative https://www.donnaplay.com
Dear Primnstk, Thank you for contacting us. Please send your cancellation request via email to support@donnaplay.com. Regards, Ashley Martin Client Service Representative https://www.donnaplay.com
Dear Vagish M, Thank you for reaching out to us. As you stated you received a charge, I'll check into the matter for you. Kindly check your email spam/junk folder for confirmation. Regards Ashley Martin Client Service Representative Donnaplay https://www.donnaplay.com
Dear Dianne, Kindly contact our call center at toll-free number 1-888-983-0264 for US and Canadian customers or 1-646-328-5024 for International customers (24 hours, 7 days a week). You may also contact us via support@donnaplay.com. Regards Ashley Martin Client Service Representative Donnaplay https://www.donnaplay.com
Dear Salvador H., Thank you for contacting us. We would be happy to assist you Kindly send us an email at support@donnaplay.com requesting the cancellation. Regards, Ashley Martin Client Service Representative Donnaplay https://www.donnaplay.com
Thank you for taking the time to contact us. Your feedback goes towards helping improve our service and customer support. We wish to resolve any issues you may have with our service. We have a dedicated facebook page to accommodate our clients and respond in the quickest possible time. You can reach us on facebook@ https://www.facebook.com/donnaplaycom Regards DonnaPlay Support Team
Thank you for taking the time to contact us. Your feedback goes towards helping improve our service and customer support. We wish to resolve any issues you may have with our service. We have a dedicated facebook page to accommodate our clients and respond in the quickest possible time. You can reach us on facebook@ https://www.facebook.com/donnaplaycom Regards DonnaPlay Support Team
Dear Fred w. Thank you for contacting us. To have your membership cancelled kindly give us a call at 1-888-983-0264 for US and Canadian customers or 1-646-328-5024 for International customers (Available 24/7) or send an email to support@donnaplay.com. Regards, Ashley Martin Client Service Representative https://www.donnaplay.com
Dear Silvia L, Thank you for contacting us. With regards to our refund policy, for further assistance, please send an email to support@donnaplay.com or call our toll-free number at 1-888-983-0264 for US and Canadian customers or 1-646-328-5024 for International customers (Available 24/7). Regards, Ashley Martin Client Service Representative https://www.donnaplay.com Google translated: Estimada Silvia L, Gracias por contactarnos. Con respecto a nuestra política de reembolso, si desea más ayuda, por favor envíe un correo electrónico a support@donnaplay.com o llame a nuestro número gratis al 1-888-983-0264 para Estados Unidos y los clientes canadienses o 1-646-328-5024 para Los clientes internacionales (disponible 24/7). Saludos, Ashley Martin Representante de Servicio al Cliente https://www.donnaplay.com
Dear Silvia L, Thank you for taking the time to contact us. To have your membership cancelled, please call our toll-free number at 1-888-983-0264 for US and Canadian customers or 1-646-328-5024 for International customers (Available 24/7) or send an email to support@donnaplay.com. We sincerely apologize for any inconvenience that may have been caused. Regards, Ashley Martin Client Service Representative https://www.donnaplay.com Google translated: Estimada Silvia L, Gracias por tomarse el tiempo para ponerse en contacto con nosotros. Para que su membresía cancelada, por favor llame a nuestro número gratis al 1-888-983-0264 para Estados Unidos y los clientes canadienses o 1-646-328-5024 para clientes internacionales (disponible 24/7) o enviar un correo electrónico a support@ donnaplay.com. Nos disculpamos por cualquier inconveniente que pueda haber sido causado. Saludos, Ashley Martin Representante de Servicio al Cliente https://www.donnaplay.com