Box Questions & Answers

Here’s what consumers have asked with answers from Box staff and previous consumers.

1 questions answered

100% answered in 1 day

Question:

How easy is it to get a hold of customer service at box? How easy is it to get a hold of customer service at box?

Answer:

Easy, but the highest-paid tier gets 99% SLA ticket Sucess turnout, 24/7 I believe.

By Jeremy B. over a year old

Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

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