I booked a cancun all inclusive package which was for 2 adults and 2 kids.Now i am told hotel not available. I need to refund. Pls tell me the process

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I booked a cancun all inclusive package which was for 2 adults and 2 kids.Now i am told hotel not available. I need to refund. Pls tell me the process

asked by Ramanath V. on 2/26/24

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Customer S. [Booksi Rep] · Answer 1 · 2024-02-27T01:06Z

Customer S. [Booksi Rep]

on 2/27/24

Hi Ramanath,

Thank you for reaching out to the Booksi Support Team.

To better assist you with this matter, can you please provide us with your full name, email address and phone number to locate your account?

We will await your response and look forward to serving you.

Best Regards,
Booksi Support team

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I booked a cancun all inclusive package which was for 2 adults and 2 kids.Now i am told hotel not available. I need to refund. Pls tell me the process

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