Booksi Questions & Answers

Ask a question

Here’s what consumers have asked with answers from Booksi staff and previous consumers.

93 questions answered
17% answered in 1 day
Question:

I just saw a promotion for five days four nights in lincoln new hampshire for $247 is this time sharing do i have to pay an additional fee to join

Answer:

Our deals show all fees before any payment is made. The fees involved are based on the amount quoted for the offer plus the taxes and fees added in the cart before payments are made. The only additional fees for the accommodation which may or may not apply based on each individual deal is the "Resort Fees" which are charged at the time of booking dates. These fees vary depending on the individual hotel deal. To see if there are any resort fees applied to the hotel you are interested in please view the terms and conditions at the bottom of the deals information. Our offers supply the very best accommodation at a fraction of the cost based on the deals being promotional and offering a "Resort Preview Rate" as shown in the information. This means that these are first time visitor promotions where the hotels will request the opportunity to provide a products and services update to explain the benefits of the vacation based services that they have available to help save you even more money on future vacation. You are not obligated to join anything but the hotel will require your time to explain their services to you.

By ALe Z., Customer Service Manager
See more answers (3)
Question:

Why can't i see what resort i'm stay at?

Answer:

Some hotels provide us with our exclusive deals based on us not showing the name of the hotel in our marketing since far below the public rate. Upon purchasing the offer, our customers receive the full hotel details with their confirmation. We are 100% confident that our customers will enjoy each of the hotels that our offers provide.

By Kim S., Customer Service Manager
See more answers (3)
Question:

Answer:

We are pleased that you are interested in our Black Friday promotions! For more information, please click the link in the advertisement to see exactly how this deal works. Alternatively, you can visit our website, www.booksi.com where you will see the offers that we are currently promoting. If you require further assistance, please feel free to contact us at support@booksi.com and our team will be happy to help!

By Kim S., Customer Service Manager
See more answers (2)
Question:

Does any of your vacation package deals require attending a timeshare presentation?

Answer:

Every package is a bit different, some of our packages do require a timeshare presentation and other do not. We do have some all-inclusive deals and others that are not. Please check out the packages and their terms and conditions to find out the requirement of each packaged deal. Please log on to Booksi.com to see all the fabulous deals going on now.

By Kim S., Customer Service Manager
See more answers (2)
Question:

Can i see other vacation places

Answer:

Hi Diane, Yes, please refer to our web page at www.Booksi.com there you will be able to see all our offers available Hope this information helps Best regards The Booksi Support Team

By Customer S.,
Question:

Answer:

Our offers supply the very best accommodation at a fraction of the cost based on the deals being promotional and offering a "Resort Preview Rate" as shown in the hotel offer information. Our resort partners are sponsoring the discount in exchange for meeting the eligibility requirements listed in the Terms & Conditions. This means that these are first-time visitor promotions where the resort partner will request a 90-120 resort preview to show the benefits of the vacation-based services that they have available to help save you even more money on a future vacation. You are not obligated to join anything but the resort partner will require your time to explain their services to you.

By Customer S.,
Question:

Can a solo traveller use this

Answer:

Hi Carole, Thank you for reaching out to the Booksi Support Team. To better assist you, can you please let us know what is the name of the desired destination you're looking for? Some do allow solo travelers, We recommend you check out the Terms and Conditions, so you can find this information regarding group travel. Terms and conditions can be found at the bottom of the deal's information. Hope this information helps. Best Regards, Booksi Support team

By Customer S.,
Question:

I booked a cancun all inclusive package which was for 2 adults and 2 kids.now i am told hotel not available. i need to refund. pls tell me the process

Answer:

Hi Ramanath, Thank you for reaching out to the Booksi Support Team. To better assist you with this matter, can you please provide us with your full name, email address and phone number to locate your account? We will await your response and look forward to serving you. Best Regards, Booksi Support team

By Customer S.,
Question:

Do you have any trips to europe that are all-inclusive?

Answer:

Hi Holly, Thank you for reaching out to the Booksi Support Team. At the very moment, we do not have any all-inclusive travel deals in Europe. Although, we will soon have the ability to include these types of elements in our travel offers, we currently only offer the accommodation; therefore, anything apart from this is to be sourced externally. Once we start promoting these other aspects of travel, our website will be updated for you to take advantage of these benefits. We hope this clarifies things for you, but please do reply if you require any further assistance, or feel free to reach out to us directly at support@booksi.com. Thank you! Booksi Support Team

By Customer S.,
Question:

Hi, why can't i send a message to books.com how do i speak to someone?

Answer:

Hi Lily, For further 24/7 customer assistance, simply go to Booksi.com and click "Customer Support" or email us at support@booksi.com Kind Regards, Booksi Support Team

By Customer S.,

Can’t see your question? Ask to get answers from the Booksi staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
Have a question about
Booksi?
Post Review