BeenVerified Questions & Answers

Hi Mark, I apologize for the delayed reply. We do not offer to track text messages, we can offer to do a search on the number texting you to see who may own that number along with any additional contact information for them provided via public records.

Hi Pierre, BeenVerified is a website that provides a searchable database of aggregated public records. You can search a name on the site to locate addresses, phone numbers, relatives, court records, and much more. You can also run searches on addresses, phone numbers and email addresses. All searches are run by you in your account, once you sign up for an account. If you are interested in signing up, you can view our current pricing here: www.BeenVerified.com/subscribe Once you are signed up and logged in, just click at the top of your screen for the type of search you want to run: people search, phone search, email or property. You will then see fields to enter the information you wish to search. Enter the information (person's full name, a phone number, an email address or a property address) and click Search. Once you see the search results, click to Access Report. If you have additional questions, please don't hesitate to contact us at support@beenverified.com or 1-888-579-5910.

Hi George, It has been my experience that BeenVerified provides more information included in your subscription, and requires less additional purchases, than Instant Checkmate, but that is based on only limited experience with their service. One way in which we aim to stand out from the competition is by providing exceptional customer service and being responsive to our customers' needs. The only way for you to be sure of how we compare is by signing up for BeenVerified and finding out for yourself. You can sign up for a limited time, 5-day $1 trial offer here: https://www.beenverified.com/lp/af95e6/4/subscribe We would love to hear your feedback and your comparison. Please contact Customer Care at 888-579-5910 or at support@beenverified.com at your convenience. Best, Carla BeenVerified Customer Care

Sharon - I'm sorry to hear this was your experience with BeenVerified. Please don't hesitate to reach out to Customer Care at 888-579-5810 or at support@beenverified.com if you need assistance cancelling or have further concerns. Phillipa - BeenVerified provides a searchable database of aggregated public records. That data is collected from many, many sources of publicly available information: public records such as mortgage deeds, court records, voter registration etc, as well as sources such as magazine subscriptions, warranty cards, utilities, and more. Because we are dependent on the accuracy of public data, I cannot guarantee that all information you find in a report is 100% accurate or comprehensive. But I can promise you that we constantly update and expand our database to provide the most accurate and up to date information we can. We also offer a feature called AlertME that allows you to monitor reports you've run and receive instant notification whenever we receive new information for that report: a new phone number, a change of address, even new criminal records. Depending on your use case Philippa, I do want to make clear that BeenVerified is not a consumer reporting agency as defined in the Fair Credit Reporting Act. It is outside our Terms of Service to use BeenVerified for employment background checks or tenant screening, for example. If you have additional questions, please feel free to contact BeenVerified Customer Care at 888-579-5810 or at support@beenverified.com. Best, Carla BeenVerified Customer Care