AbeBooks Questions & Answers

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Here’s what consumers have asked with answers from AbeBooks staff and previous consumers.

11 questions answered
27% answered in 1 day
Question:

Hi, was just about to place an order with you, thought i would check the reviews, now i am feeling a bit cautious. it appears the problem is the validity / honesty of the sellers?

Answer:

I've not had the bad experiences of the previous reviewers. That said, choose your sellers carefully. Just as on ebay, etc., check the reviews of the seller. One of the sellers I use often on Abe is Hippo Books. They sent me an email recently that the book I ordered from them was not the advertised quality and that their packers caught the mistake. The book was not salvagable and was regrettably destroyed. They checked their stock and did not have another copy at all. They promptly refunded my money without me having to ask. They were apologetic and I have since then purchased other books from them with dependable and accurate results. Another seller I use is Owls Books. They refunded my money after one email to them when I complained that the condition of the book I received did not match the advertisement. Again, absolutely no hassle and good results since then. I like to use sellers in close proximity to my residence or at least in the same state. Your experience will, as always, will depend on your due diligence as a buyer.

By Melody B.
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Question:

I start college in less than two weeks and every book i've ordered from this website is supposed to come in before i start school. if it doesn't i'm not only going to be behind in my school work but very upset for trusting this company. can i count on abebooks to deliver my books to me on time? -allysia

Answer:

I hope you received your books in time for class. My son ordered his the first week of Aug. And he started school 2 weeks ago and received only 1 book out of the 7 he ordered. He is having a difficult time trying to keep up.

By Gina C.
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Question:

Need physical address to send payment with purchase order

Answer:

Abe however did gave me my money back due to the book never arriving.

By Hugo P.
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Question:

Can i trust this company i am getting the right book which is chemistry: the molecular nature of matter. 7th edition?

Answer:

I absolutely agree. Something has happened to Abebooks over the past few years--perhaps new owners, new management?--but it is terrible when it used to be excellent.

By Max A.
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Question:

That company is fraud, they charge the credit cards right away, but take forever to send the books, if they do, and never return the money

Answer:

Same thing here. Stay away! Same state that is ok with live birth abortions of live baby! THATS MURDER TO ME!

By ed h.
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Question:

I am finding the best deals for my books on abebooks, but many of the reviews are less then stellar. i am concerned due to textbook costs. recommend?

Answer:

Avoid this business if you can. I had been told by a Professor that they were a good site to purchase from - NOT! The "Bookseller" keeps changing the shipping date after first denying they even had an order for me from Abe's. Not worth the couple of dollars you MIGHT save.

By Grace O.
Question:

Answer:

Good luck is all I can say I'm afraid. They told me to write not known at this address in the parcel and put it in a postbox and promised a refund once they had received it. Surprise, surprise - they never acknowledged receipt and I never got a refund. Congratulations that you were previously satisfied. One if the few I fear!

By Keith P.
Question:

Is it a real site? can i order books by using my detail credit card?

Answer:

Yes, it is a real site. I have bought many books from them. The books are all used books, old books, and out of print books, so it is good for finding old books. Yes, you can pay by card, I have done it many times with abebooks.

By Gordon R.
Question:

I would like to order an organ book from this place as it is the only place that has the book i want. is it a decent place to order from?

Answer:

Sketchy, Abebooks sells books through mulitple sellers (like Ebay), but actually Ebay is more reliable. If you can get anywhere else, then do. It may work out okay.

By Jean P.
Question:

Hi i want to ask if the abebooks is reliable and trusted because when it asks about card details they didn't ask about security code of the card

Answer:

Inferior quality, and "their" new - wasn't. It had a previous owners name label on the inside front cover. It was also a from a book club. Book club books mostly have inferior paper and binding.

By Tina J.

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