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This company has absolutely no respect for their shoppers. They are money grabbers and will not entertain you for a complaint or return. They stole my money and now will not respond to me.
They steal your money and ignore your emails.
This company should be closed down.
These people do not care about their customers. I wanted to return something but couldn't because it was on clearance and they were being so rude.
* Lulus attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
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I recently ordered a bridal dress. The shipping was on time. However the product is so poorly...
Thank you so much it arrived on time. My gown is very stunning i got lots complements i feel...
Hi Zuhal,
Thank you for taking the time to leave a review. A customer service supervisor did review your purchase and reached out to you to coordinate a return to your original payment method for this purchase. Additionally, we applied a coupon to your purchase and issued you a store credit as a gesture of apology. We hope that we've been able to address your concern, and improve your overall view of Lulus. If there is anything else we can assist with, please don't hesitate to contact us!
Have a great day! XOXO