Zowi R.

We bought a crib and dresser from PBK because they ar green guard certified. We haven't had any issues with the crib but the dresser smelled like chemicals when it arrived. After three weeks it finally outgassed but the drawers are difficult to open. I have tried for two months to schedule a furniture medic to come see why the drawers all stick. PBK customer service has been terrible. I have spent countless hours on hold to be hung up on. I have emailed ten times and when I finally had an appointment- no one showed up! I had to wait on hold for hours and no one could explain why my appointment had been canceled. I was promised a supervisor would contact me but that never happened. It's two months later and my dresser drawers still won't open and I am still being ignored by the company. Horrible customer service!