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Because of the high tax charges I rejected the package. I thought I already lost my money and the items as well. But many thanks for the supervisor, I've got my money back.
Tip for consumers:
“PLEASE STAY AWAY FROM LIGHT IN THE BOX”
Zoltan T.'s review of LightInTheBox earned 3 Very Helpful votes
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It's easy to place an order on this site, but, more importantly, safe and rewarding; I had a case...
Shirts came on time, neatly packed, anll were the corret size.VERY PLEASED!
Dear Customer,
Please kindly note that usually your local Custom Office will charge you the tax fee for imported products. Being aware of this situation and we'd like to provide better service, so we started Tax Insurance service. As long as customers paid for the Tax Insurance, we'll fully refund the Tax fee to them. The Tax Insurance could be paid at the checkout page when you're placing the order: https://www.lightinthebox.com/download/3a39381c-3ae3-4376-8bde-800c4058d8f7
However, you didn't pay for this tax insurance so that's why we didn't refund the Tax Fee to you. Hope you could understand.
In regards of this issue, our supervisor already contacted you in ticket. So please kindly check the ticket here: https://www.lightinthebox.com/index.php?main_page=ticket_after_detail&id=
Sincerely,
LightInTheBox Customer Service