Z N.

The shoppers weighed all my items even items that were pre-packaged like zucchini with the label on it and she weight the item and She changed all of my prices that I had purchased. The toltal is supposed to be $35 and they came out to be $71. If I'm purchasing something online and I agreed to the total & I see the price for each item that is what I expect to pay. And when you're purchasing your groceries from Publix Publix has nothing to do with it so don't even bother calling the 800-number Publix cause they're going to refer you back to Instacart. Instacart apologized and I got my money back but that's because I checked and that's how I found out. They believe and give me a $10 credit from my next use at least and my groceries was about an hour late from the time that I scheduled
When I have used Walmart pick up grocery if I buy $1.79 tomatoes and they don't have it they will replace the three tomatoes with $4 dollar tomatoes if they have to, and you will get 3 tomatoes because that's what you need and it's not your fault they don't have the item.