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ZIYAD Q.

  • 1 Review
  • 2 Helpful Votes
  • 0 Thank Yous

Experience: Computers & Technology, Business

Member since January 2019

  • Review

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1 Review by ZIYAD

1/15/19
MY LAPTOP IS STILL UNDER WARRANTY ,SO CALLED DELL BECASE MY WI-FI WAS DISCONNECTING AND THE SOUND WAS GETTING BAD.SO I WAS ASKED TO SEND IN FOR REPAIR.THEN I GET AN EMAIL THAT THEY WANT 120 TO REPAIR THE LAPTOP WHICH IS STILL ANDER WARRANTY.SO I CALL CUSTOMER SERVICE TO SEE WHAY SHOILD I HAVE TO PAY AND WAS CONNECTED TO RAPAIR DEPARTMENT SOME WHERE IN INDIA WHO SAID TO ME PAY OR WE SENT THE LAPTOP BACK BECAUSE THE PROBLEM IS NOT COVERED UNDER WARRANTY.IN A VERY RUDE WAY WHICH MADE ME VERY MAD .IN SHORT VERY VERY VERY BAD CUSTOMER SERVICE AND BY FAR THE WORST COMPANY.

ZIYAD Has Earned 2 Votes

Ziyad Q.'s review of Dell earned 2 Very Helpful votes

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