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1 Review by zion

HomeAway

HomeAway

7/17/19

I rented a Homeaway boat house with owner craig in Ventura Florida. I have attached the cover photo of the boat so that you will not be fooled if you come across it. This was the worst experience I've had. It was hell on this boat. Upon my stay I could barely move around in the boat. The coffee machine was filled with mold and mildew as you can see in the picture attached. I injured my knee very badly trying to get to the bathroom which wasnt even complete, I could not even take a shower. Even when I attempted to use the microwave it blew out the electricity of the entire boat. I contacted the boat owner and advised him of all the issues I was having and when I spoke to him he tried to give me instructions on how to repair it instead of sending someone out to correct it. I demanded a refund in which craig the boat owner promised but I am still fighting with them two months later for my refund. The property manager was very rude and inconsiderate to my complaint and I would not recommend this location nor this company to anyone. They should be ashamed of themselves. This boat was not maintained and I in turn left my stay on the first night since I didnt even have power to manuever around inside. It was disguisting.

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