After a few choice words, here is their response this time:
Dear Zina,
According to the latest information we have received from our manufacturer, the estimated delivery date to our office is by the end of March. Afterwards your order will be packed and dispatched.
We really hope that you will love your INCH shoes and they will be worth waiting.
We sincerely apologize for this huge delay and hope for understanding.
Best wishes,
Yolanta.